New technologies like social media, chatrooms and blogs allowed users to communicate in new ways and interact directly with content creators by commenting and reviewing their work. Other users gained the ability to directly engage with content creators on their platforms.

1. New technology gave users the ability to communicate in
the forms of social media, chatrooms, and blogs. Other
users now have the ability to comment, review, and talk
directly with the content creator.
How did we get from 1.0 to 2.0?