The document outlines essential components of an effective product manual, emphasizing clarity, organization, and the importance of understanding the audience's knowledge level. It categorizes various types of manuals, including service, user, and operational manuals, each serving distinct purposes. Additionally, it provides guidance on structuring the manual and includes a practical test for creating an instruction manual for a specific task.

1. PRODUCT MANUAL
INSTRUCTION MANUALS &USER MANUALS

2. • USER GUIDE COMMONLY KNOWN AS USER MANUAL
• IT ASSISTS THE CUSTOMER
• CUSTOMER EXPERIENCE
• What to include in your product Manual?
• Not novels
• Actionable advice to the customers
• Should contain quick and detailed explanations for the customers.

3. • TIPS
• OBJECTIVE OF YOUR INSTRUCTIONS MANUAL (OVERLOAD OR CONFUSE)
• THINK ABOUT WHAT YOU WANT TO INCLUDE ( TYPE OF CONTENT)
• KEEP YOUR READERS IN MIND (ASSUME YOUR AUDIENCE HAS ZERO
KNOWLEDGE)
• GET ORGANIZED
• WRITE CLEAR INSTRUCTIONS
• ADD TABLE OF CONTENTS
• ADD VISUAL AID
• TIME FOR A TEST DRIVE- GETTING HONEST FEEDBACK

4. TYPES OF MANUALS
a. Service Manual- Helps technicians
b. User Manual- It assists people
c. Operational Manual- guidance for the staff
d. Training Manual- Teaching and upgrading the skills of the employees
e. Policy Manual – Policy Guidelines
f. Organizational Manual- Job Descriptions and Functions of an Employee
g. Administrative practice Manual- Guidelines for corporate correspondence

5. PRODUCT
MANUAL

6. INSTRUCTIONAL MANUAL

7. PRACTICE TEST
1. Write the Instruction Manual for Mobile Tempered Glass Installation
using the below picture. Add the following words :
a. Position screen protector
b. Clean wet tissue
c. Protective layer
d. Align