The document outlines a 6-step problem solving model and provides an example of having a flat tire. For the flat tire problem, the first step is to define the problem. The second step is to gather alternatives like changing the tire, calling AAA, or calling for help. The third step is to select the best alternative, which is taking the bus. The fourth step is to implement the solution by taking the bus to work and alerting someone to change the tire that evening. The final steps are to monitor the progress of the solution, and review the experience to learn lessons for the future.