The document discusses the insurance industry and Allianz AG. It provides information on: 1) Allianz AG, the world's largest insurance company, which was founded in 1890 in Germany and now operates in over 70 countries with 147,000 employees. 2) Allianz Australia Insurance Limited, a subsidiary of Allianz AG that operates in Australia and New Zealand, employing 3,800 staff and insuring over 3 million customers. 3) Allianz's agreement with IBM to outsource its global IT infrastructure operations, consolidating 140 data centers worldwide into six centers to improve quality, robustness, and ease of use.

1. INSURANCE INDUSTRY

2. INSURANCE?
An arrangement by which a company or the state undertakes to provide a guarantee of compensation for
specified loss, damage, illness, or death in return for payment of a specified premium.

3. ALLIANZ
Allianz AG was founded in Berlin on 5th February, 1890. Allianz has operations in over 70 countries and has
around 147,000 employees.
A European financial services company headquartered in Munich, Germany. Its core businesses are
insurance and asset management. As of 2014, it is the world's largest insurance company and the largest
financial services group.
The parent company, Allianz SE is headquartered in Munich, Germany. Allianz has more than 85 million
customers worldwide and its services include property and casualty insurance, life and health insurance
and asset management

4. ALLIANZ AUSTRALIA
Allianz Australia Insurance Limited operates throughout Australia and New Zealand . Subsidiaries of Allianz
Australia include Club Marine, Allianz Life and Hunter Premium Funding.
Personal insurance such as home & contents, motor, boat, travel, roadside assistance and life insurance such as
Consumer Credit, Lifestyle Protection and Term Life. Industrial, Commercial and business insurance e.g. farms,
businesses, transport, trades and services.
Operates throughout Australia and New Zealand, employs approximately 3,800 staff and has over 3 million
customers.
Is one of the leading private Workers' Compensation insurers in Australia and provides Workers' Compensation
cover for approximately one in five Australian employees.
In 2014
• Had a combined premium income of over A$4.06 billion
• Had a Net Operating Profit of approximately $518 million
• Had a Combined Operating Ratio of 94.6%

5. ALLIANZ Transforming the IT function from “order
taker” to “initiative shaper”

6. Digitalisation affects the insurance industry

7. SCALABILITY

9. DATA MANAGAMENT
Allianz and IBM concluded an agreement in Munich regarding support for the operation of Allianz's data
centres.
IBM will be acting as the global provider of IT operations services for Allianz with effect from April 1, 2014
by supporting the transformation of the company's global IT infrastructure.
Allianz currently has 140 data centres worldwide and plans to consolidate and reduce these to six data
centres. Being a hardware vendor, IBM is one of the largest IT infrastructure outsourcing services firms in
the world.
The aim is to create a global IT infrastructure that is robust in its ability to withstand natural catastrophes
and disasters and that meets the very highest requirements in terms of quality and ease of use.
Allianz expects to have completed the transfer to the new IT infrastructure and its operation in full by the
end of 2017.

10. STRATAGIES
Social networking, telematics and service-oriented architectures (SOA) offer the ability to improve customer
interactions, communicate product information and generate more sales.
 Allianz is allowing insurers to automate processes and
cut costs without damaging service delivery.
71% of insurance companies believe that data
security is a key strategic issue for the investment
industry. Allianz is implementing this strategy
by outsourcing IBM.

11. COMPETITORS
Royal and Sun Alliance: Insurance Group PLC is a British multinational, general insurance company that
provides insurance products and services in more than 140 countries through a network of local partners.
It has 17 million customers. RSA was formed in 1996. It has over 20 million customers around the world
AXA UK PLC: AXA UK was founded in 1985. This helps to insure assets and assure wealth protection. It
provides insurance and other financial products and services to 16 million customers throughout the
UK. Its offerings include property/casualty, life, travel, and health insurance, as well as asset management
and financial planning products.
Aviva PLC: is a British multinational insurance company headquartered in London. It has around 34 million
customers across 16 countries. Aviva is the largest general insurer in UK that provides a leading life and
pensions. It focuses on five markets in Europe and Asia. The company is focused on the growth markets of
China and South East Asia.

12. CYBER THREATS
Computer ‘Infection’ (as-a-Service)
Cyber-attacks-as-a-Service

13. RECOMMENDATIONS
•Training and development.
•Monitoring and control
•Performance evaluation
•Execution of Project management strategies

14. CONCLUSION
Technology cannot replace the trust-based relationship between insurers and their clients but it
can enhance it—offering better ways to understand and satisfy customer needs.

15. PRESENTED BY
Anum Akbar Awan 18364205
Haritha Yalda 18549933
Parwinder Kaur
Uday Dasari

16. THANK YOU!