Failing to take advantage of a diverse workforce could be costly for organizations. The European Commission data shows the population is aging while the workforce is becoming more diverse with more women and overseas workers. Not using the full talents of minorities could cost the UK economy £8.6 billion annually according to the National Audit Office. A diverse workforce allows organizations to better understand diverse customers and interact with a broad client base more easily. Having equal opportunity policies and procedures in place makes it easier to deal with potential grievances or issues in the workplace.