This document discusses IBM I Applications & Operations Monitoring Made Easy, as presented by Laurie LeBlanc, Sr. Sales Executive. It provides information about the company's global presence, history of over 20 years in the industry, customers in various sectors, awards and recognition, customer testimonials, and key components and benefits of their solution for infrastructure, front office, and back office monitoring. The solution is based on two main design concepts of embedded knowledge and easy deployment for instant results.

1. IBM I Applications & Operations
Monitoring Made Easy
Presented by:
Laurie LeBlanc, Sr. Sales Executive

2. Global Presence
New Hampshire, US Paris, France
Sales office Sales office
Barcelona, Spain
Headquarters
Vercelli, Italy
Sales office
Bogotá, Colombia
Sales office
Business Partners
Buenos Aires, Argentina São Paulo, Brasil
Latinamerica Division Sales office

3. A bit of HISTORY
AS/400-only at the start
1991: RPG Interactive Debugger
1992: Industry First Rule-based Job
Manager
1996: Industry First Remote Job
Support
1997: Industry First Complete
Performance Management Suite
2004: Named World’s Most Advanced
Monitoring Technology for iSeries
+2,000 customers worldwide

4. Best Monitoring Technology
(iSeries NEWS) (USA)
Best Performance Monitoring /
Management Tool (Search 400)
(USA)
Honor Roll (IBM iSeries Magazine)
(USA)
Best Performance Management
Product (SHOWCASE Magazine)
(USA)
IBM ALL STAR (5 years in a row)

5. ING (Jordi Bueno)
From IT Manager to CIO
Zurich Insurance (Juan A. Conde)
From One App Manager to Global App Monitoring
Manager
Nike (Johann Veestraeten)
From IT Manager from One Logistic Center to Global IT
Logistics Manager
And Many More
Corporate Awards (Bayer), From Managing One
Country to Managing One Region, Etc.

6. Magic Quadrant for IT Event Correlation and Analysis
Tango04 is a new entrant to the ECA Magic
Quadrant. In addition to ECA, Tango04 provides BSM
and SIEM. Since BSM is a new factor contributing to
the current product execution evaluation for the
Magic Quadrant, this has helped improve Tango04's
ability-to-execute rating, although its small customer
base constrains this rating. Tango04 targets SMBs in
Europe and Latin America.
Source: Gartner
Disclaimer: All statements in this presentation attributable to Gartner represent Barcelona/04´s interpretation of data, research opinion or viewpoints published as part of a syndicated
subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this
presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice.

7. Some of our Customers

8. a solution with multi-level visibility
Technology Security
Relevant controls and Real time control
information
CRITICAL
BUSINESS
SERVICES
Business
Complete alignment with multi-
level visibility

9. Main Components
Continuous improvement with Modeling, correlation and
SLA reports business impact
Real Time access to technical and
operational information from a
variety of sources
Alerts
Real Time Alerts
Real Time Dashboards Enterprise Views to show
the impact
RE

10. An example of Business Process monitoring
• Sector: Private Banking
• The situation before:
– The CIO was "blind" (outsourcing to 3 different
providers)
– No integrated IT/Business visibility
– Manual controls and custom scripting
• The Benefits Obtained
– Better communication IT/Business Units
– Improved diagnosis time across all areas
– Business Operations (Front and Back Office) able to
react in time

11. Flux STP – Infrastructure Monitoring

12. Flux STP – Front Office

13. Flux STP – Back Office

14. The Solution
EVOLUTION
Operations Knowledge Module for IBM i

15. 2 Main Design
Concepts
EMBEDDED EASY INSTANT
KNOWLEDGE + DEPLOYMENT = RESULTS

16. Embedded
Knowledge
+20 years of IBM
i Experience in a
Box
Standard Module
All our
Monitoring
Expertise in a box
Updatable to ITIL- compatible
Future Versions Agile Processes

17. Easy to Deploy SuperFast Initial Just fill-in-the-blanks lists of
Deployment Servers, Jobs, Queues…
Out-of-the-box Service Automated creation of
Model and Monitoring Monitors, Views, Dependencies,
5
Knowledge
etc.
days Real Time, Total
Visibility
Dashboards, Web-based
Console, Alerts, Reports

18. 3 Agile Processes

19. Agile Service Modeling
RTSM
Practical
Easy to create
Easy to maintain
Automated Status Calculation

20. Agile Incident Management
Prioritization
Business Alignment
Clear
Automatic
Easy to Create and Maintain

21. Continual Service Improvement
Essential!
Strategic
Automated

27. Thank you