The document provides a summary of Alain Duron's professional experience working as an Oracle consultant. It outlines his expertise in areas such as database architecture, performance tuning, high availability solutions, backup/recovery, and identity management. It also lists some of the projects he has worked on, including implementations of Oracle RAC, Grid Control, and Dataguard technologies for clients in various industries.
Cluster Health Advisor (CHA) Deep Dive by Mark ScardinaMarkus Michalewicz
Oracle Database 12c Rel. 2Cluster Health Advisor Deep Dive- How it Works and How to Use It by Mark Scardina. CHA is an elementary part of Oracle's new Autonomous Health Framework (AHF). CHA provides real time monitoring of Oracle RAC database systems and their hosts for early detection of impending as well as ongoing system faults as well as diagnoses and identification of the most likely root causes.
With the Oracle Multitenant option of Oracle Database 12c, the services of individual pluggable databases (PDBs) can be opened selectively on specified nodes of an Oracle Real Application Clusters (Oracle RAC) cluster. By partitioning the System Global Areas in this way across the cluster, the Oracle Multitenant option with Oracle RAC can be used to “scale out” across a cluster for flexible adaptation to varying load profiles. A true symbiotic relationship: the Oracle Multitenant option makes Oracle RAC better, and Oracle RAC makes the Oracle Multitenant option better!
Oracle RAC 12c Rel. 2 Under the Hood and Best PracticesMarkus Michalewicz
Under the Hood and Best Practices in one deck highlighting the most important changes you need to be aware of before getting started with Oracle RAC 12c Rel. 2. This deck was created for and first presented as part of the OTN LAD 2017 and will be updated as needed.
Data Mobility for the Oracle Database by JWilliams and RGonzalezMarkus Michalewicz
With cloud computing, on-premises virtualization, and converged infrastructures, change is a constant. While relocating CPU cycles from on-premises to the cloud is easy, ensuring that data associated with the workload is available is quite difficult. This is the data mobility challenge. The latest generation of Oracle Automatic Storage Management (ASM) and Oracle Automatic Storage Management Cluster File System (ACFS) is designed to meet this challenge and this presentation is showing you how.
Collaborate16 and first version ever of "Oracle Database In-Memory (DBIM) meets Oracle Real Application Clusters (RAC)" presented by Andy Rivenes and Markus Michalewicz
Overall 12 Years and 9+ of experience as an Oracle Database Administrator, my experience has scaled in providing client support, analysis, designing, development, testing, installation, migration, maintenance and administration for oracle databases, which included understanding the requirements, upgrades, performance tuning, backup & recovery, cloning and space management using ORACLE 11g, 10g, 9i performing the role of Oracle Database Administrator according to the set standards and timelines.
Cluster Health Advisor (CHA) Deep Dive by Mark ScardinaMarkus Michalewicz
Oracle Database 12c Rel. 2Cluster Health Advisor Deep Dive- How it Works and How to Use It by Mark Scardina. CHA is an elementary part of Oracle's new Autonomous Health Framework (AHF). CHA provides real time monitoring of Oracle RAC database systems and their hosts for early detection of impending as well as ongoing system faults as well as diagnoses and identification of the most likely root causes.
With the Oracle Multitenant option of Oracle Database 12c, the services of individual pluggable databases (PDBs) can be opened selectively on specified nodes of an Oracle Real Application Clusters (Oracle RAC) cluster. By partitioning the System Global Areas in this way across the cluster, the Oracle Multitenant option with Oracle RAC can be used to “scale out” across a cluster for flexible adaptation to varying load profiles. A true symbiotic relationship: the Oracle Multitenant option makes Oracle RAC better, and Oracle RAC makes the Oracle Multitenant option better!
Oracle RAC 12c Rel. 2 Under the Hood and Best PracticesMarkus Michalewicz
Under the Hood and Best Practices in one deck highlighting the most important changes you need to be aware of before getting started with Oracle RAC 12c Rel. 2. This deck was created for and first presented as part of the OTN LAD 2017 and will be updated as needed.
Data Mobility for the Oracle Database by JWilliams and RGonzalezMarkus Michalewicz
With cloud computing, on-premises virtualization, and converged infrastructures, change is a constant. While relocating CPU cycles from on-premises to the cloud is easy, ensuring that data associated with the workload is available is quite difficult. This is the data mobility challenge. The latest generation of Oracle Automatic Storage Management (ASM) and Oracle Automatic Storage Management Cluster File System (ACFS) is designed to meet this challenge and this presentation is showing you how.
Collaborate16 and first version ever of "Oracle Database In-Memory (DBIM) meets Oracle Real Application Clusters (RAC)" presented by Andy Rivenes and Markus Michalewicz
Overall 12 Years and 9+ of experience as an Oracle Database Administrator, my experience has scaled in providing client support, analysis, designing, development, testing, installation, migration, maintenance and administration for oracle databases, which included understanding the requirements, upgrades, performance tuning, backup & recovery, cloning and space management using ORACLE 11g, 10g, 9i performing the role of Oracle Database Administrator according to the set standards and timelines.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.