This document discusses concepts related to leadership, communication, and continuous improvement at Medisch Spectrum Twente. It emphasizes the importance of open and shared discussions to set direction, experiments to learn and improve, and aligning efforts to sustain progress, while recognizing there is no single approach and leadership requires ongoing conversation not just one-way communication. The overall focus is on maintaining financial focus and ownership while building on shared values.

1. ARE WE IN CONTROL?
UNAMBIGIOUS
DISCUSSION
OPEN MINDED
EXPERIMENTS
FINANCIAL FOCUS
OWNERSHIP
SHARED VALUES
LEARNING
ONE-WAY
COMMUNICATION
LEADERSHIP
CONVERSATION
NO ONE-SIZE-
FITS-ALL
ALIGN AND IMPROVE MST
Renate Zijlstra, LEAN Greenbelt / Business Manager, Medisch Spectrum Twente
Mariël Koopmans, LEAN (Six Sigma) Blackbelt / Continues improvement officer, Medisch Spectrum Twente
Annemarie Hannink, LEAN Greenbelt / Business Manager, Medisch Spectrum Twente
STEER
DIRECTION
SUSTAIN