The document outlines Ingram Micro Inc.'s board communications policy with shareholders. It states that management generally speaks for the company, but directors can communicate directly with outsiders if authorized. It provides the address shareholders can send letters to contact board members individually or as a group. The corporate secretary will forward such communications to the board or specific directors. The board will address concerns through regular procedures and may refer issues to appropriate departments or retain advisors. The procedures for contacting the board will be posted on the company's website and in its annual report.