This document outlines steps for promoting a company's banking exam preparation products. It includes: Step 1 involves basic yes/no questions. Step 2 involves collecting information from the potential customer such as whether they are preparing for an exam and details about their preparation. Step 3 involves introducing the company's e-learning platform and packaged products which include video lectures, practice tests and study materials. It also describes benefits such as flexibility and cost savings. The representative is then instructed to provide the price if asked and emphasize the value of the products.