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Working Together to Strengthen Our Nation's Democracy
The recommendation calls for involving the American public in meaningful deliberations about important policy questions in order to demonstrate the value of public deliberation. It suggests convening citizens in deliberations on issues of national importance that could contribute to policy resolutions, such as immigration, education, or the national debt. The process should be impartial, involve officials from different levels and sectors of government, and use a range of engagement methods including online and in-person. It should be rigorously evaluated for quality, impact, and learning to facilitate institutionalizing public deliberation. Funding from existing public or philanthropic sources is suggested to avoid affecting impartiality.
Core Principles for Public Engagement
Core Principles for Public Engagement grew out of President Obama's "Open Government Directive," a call for executive departments and agencies to take specific actions in the areas of transparency, participation, and collaboration. As you might guess, the civic engagement field was abuzz in meetings, on email discussion lists, and on phone calls considering how we could support this effort.
Everyone agreed that the field of practice, as a whole, needed to articulate what we consider to be quality public engagement. And this clarity, whether or not it impacts the Open Government Directive, would be of great benefit to the field.
A core group from the civic engagement worked together to develop a set of principles. They engaged the field in a collaborative and transparent way to encourage broad involvement among networks to create a set of principles that everyone could get behind.
presentation
This document discusses a project using information design to create awareness between community members and graffiti writers in Pittsburgh. The designers conducted research including interviews with graffiti writers, community organizations, property owners, and government. They found that a lack of communication between these groups fueled the graffiti problem. The designers created an interactive tool placing the perspectives of graffiti writers and community members together, with scenarios showing different points of view. They planned to further develop the interactive piece and distribute it online and throughout the community.
processbook
This document summarizes a project that aimed to create awareness between community members and graffiti writers in Pittsburgh through an interactive Flash piece. The project involved researching graffiti in Pittsburgh through archives, interviews, and trace measures. Analysis included findings posters and matrices. The design process included sketches, storyboards, and iterations to develop an information architecture and final design allowing graffiti writers and community members to share their perspectives. User testing was conducted to evaluate the design.
Healthcare
This document summarizes a service design project to redesign public health checkup reports in Korea. It describes the problems with the previous reports, including low rates of disease discovery and follow up. It then details the service design process used, including discovery, definition, development and delivery phases. Key activities like stakeholder interviews and prototyping are mentioned. The new design focused on trust, healthy habits and communication. Features included customized information flow, participation tools and before/after comparisons. Surveys found 93-94% of people better understood their health and planned to change habits due to the new report.
Miso Kim defense on Designing for Participation
This dissertation examines the nature of service and participation through a dialectic approach. It explores whether there is an underlying principle of service, defines the nature of service through a historical analysis, identifies layers of participation, and applies the framework to conceptual models. The dissertation was submitted to Carnegie Mellon University's School of Design to earn a Doctor of Philosophy degree under the supervision of a dissertation committee.
Rate
The document discusses research into reorganizing the rates section of the Domestic Mail Manual (DMM). Currently, rates are organized by class. The team explored organizing rates by shape instead to align with the proposed shape-based information architecture. They created prototypes of rate tables incorporating visual elements and analyzed how to reflow the rate information into the new table of contents. Two options were proposed for the introductory rates section: organizing by shape with retail and discount methods together (Option 1) or organizing by method then shape (Option 2).
Not123
This document provides the rates for various mail classes including First-Class Mail, Express Mail, Periodicals, and Standard Mail effective June 30, 2002. The rates are broken down by mail format, weight, and level of presorting/automation. First-Class Mail rates range from $0.37 to $3.13 depending on weight and level of presorting. Express Mail rates are listed by weight in 1-pound increments up to 70 pounds. Periodicals rates include pound rates and piece rates that vary by zone and level of presorting. Standard Mail rates are provided for regular and carrier route mail by presort level and automation discounts.
Recommended
Working Together to Strengthen Our Nation's Democracy
The recommendation calls for involving the American public in meaningful deliberations about important policy questions in order to demonstrate the value of public deliberation. It suggests convening citizens in deliberations on issues of national importance that could contribute to policy resolutions, such as immigration, education, or the national debt. The process should be impartial, involve officials from different levels and sectors of government, and use a range of engagement methods including online and in-person. It should be rigorously evaluated for quality, impact, and learning to facilitate institutionalizing public deliberation. Funding from existing public or philanthropic sources is suggested to avoid affecting impartiality.
Core Principles for Public Engagement
Core Principles for Public Engagement grew out of President Obama's "Open Government Directive," a call for executive departments and agencies to take specific actions in the areas of transparency, participation, and collaboration. As you might guess, the civic engagement field was abuzz in meetings, on email discussion lists, and on phone calls considering how we could support this effort.
Everyone agreed that the field of practice, as a whole, needed to articulate what we consider to be quality public engagement. And this clarity, whether or not it impacts the Open Government Directive, would be of great benefit to the field.
A core group from the civic engagement worked together to develop a set of principles. They engaged the field in a collaborative and transparent way to encourage broad involvement among networks to create a set of principles that everyone could get behind.
presentation
This document discusses a project using information design to create awareness between community members and graffiti writers in Pittsburgh. The designers conducted research including interviews with graffiti writers, community organizations, property owners, and government. They found that a lack of communication between these groups fueled the graffiti problem. The designers created an interactive tool placing the perspectives of graffiti writers and community members together, with scenarios showing different points of view. They planned to further develop the interactive piece and distribute it online and throughout the community.
processbook
This document summarizes a project that aimed to create awareness between community members and graffiti writers in Pittsburgh through an interactive Flash piece. The project involved researching graffiti in Pittsburgh through archives, interviews, and trace measures. Analysis included findings posters and matrices. The design process included sketches, storyboards, and iterations to develop an information architecture and final design allowing graffiti writers and community members to share their perspectives. User testing was conducted to evaluate the design.
Healthcare
This document summarizes a service design project to redesign public health checkup reports in Korea. It describes the problems with the previous reports, including low rates of disease discovery and follow up. It then details the service design process used, including discovery, definition, development and delivery phases. Key activities like stakeholder interviews and prototyping are mentioned. The new design focused on trust, healthy habits and communication. Features included customized information flow, participation tools and before/after comparisons. Surveys found 93-94% of people better understood their health and planned to change habits due to the new report.
Miso Kim defense on Designing for Participation
This dissertation examines the nature of service and participation through a dialectic approach. It explores whether there is an underlying principle of service, defines the nature of service through a historical analysis, identifies layers of participation, and applies the framework to conceptual models. The dissertation was submitted to Carnegie Mellon University's School of Design to earn a Doctor of Philosophy degree under the supervision of a dissertation committee.
Rate
The document discusses research into reorganizing the rates section of the Domestic Mail Manual (DMM). Currently, rates are organized by class. The team explored organizing rates by shape instead to align with the proposed shape-based information architecture. They created prototypes of rate tables incorporating visual elements and analyzed how to reflow the rate information into the new table of contents. Two options were proposed for the introductory rates section: organizing by shape with retail and discount methods together (Option 1) or organizing by method then shape (Option 2).
Not123
This document provides the rates for various mail classes including First-Class Mail, Express Mail, Periodicals, and Standard Mail effective June 30, 2002. The rates are broken down by mail format, weight, and level of presorting/automation. First-Class Mail rates range from $0.37 to $3.13 depending on weight and level of presorting. Express Mail rates are listed by weight in 1-pound increments up to 70 pounds. Periodicals rates include pound rates and piece rates that vary by zone and level of presorting. Standard Mail rates are provided for regular and carrier route mail by presort level and automation discounts.
Binder1
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Binder2
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Binder1
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Scenario
Jenny is a new member of a grocery co-op who is pregnant with her first child. She uses her co-op device to add items like spinach, wheat germ, and oatmeal cookies to her shopping list based on advice from her sister to increase her folic acid intake. At the store, her device guides her to items on her list and provides nutritional information. Edna, an experienced co-op member, uses her device to advertise her Lamaze class and share pregnancy tips by transferring information to the social table in the cafe. Jenny finds the tips on the social table helpful for her own pregnancy.
agm
This document provides an agenda and map for the Global Service Jam taking place in Pittsburgh from February 24-26, 2012. The jam will be held at the Margaret Morrison building at Carnegie Mellon University. Over the course of the 48 hour event, participants will work in teams to ideate, develop, and present prototypes for projects to solve social problems. The agenda outlines activities for each day, including brainstorming, prototyping, mentor feedback, and a final presentation session.
00
The document provides information about various services and colleges at Carnegie Mellon University, including parking locations and options, dining, housing, computing services, the seven colleges, and buildings and visitor information. It lists the seven colleges and provides more details about parking garages and locations.
3
Control is an important factor in user interface and service design. In services, control issues are magnified as control is split among many stakeholders and constraints. The document proposes a framework for understanding control with three types: behavioral, cognitive, and decisional. Behavioral control is direct action capability. Cognitive control involves information access and experience appraisal. Decisional control is capability of choice. Design lenses are introduced as tools to frame control-related design problems. A case study of airport travel uncovered control perception issues and opportunities through user research.
S
This document summarizes the history and development of service design in South Korea. It discusses how service design efforts began in 2008 with publications and conferences, and have grown to include government partnerships, education programs, and large scale projects and events like DesignDIVE, which aims to advance service design practices and their application across various industries in Korea.
a
The document shows that regions with higher adult male literacy rates tend to have higher rates of lung cancer. Europe and Central Asia have the highest literacy rates at 99% and highest lung cancer rates at 54 cases per 100,000 men. In contrast, Sub-Saharan Africa has the lowest literacy rates at 66% and lowest lung cancer rates at 6 cases per 100,000 men. The document suggests that literacy programs may have the unintended effect of increasing lung cancer incidence.
8
Particle is an iTunes addon for the iPad that brings music to life through a visualizer interface. It functions as both a visualizer and full media player, reacting and adapting to music playback through touch interaction. Particle provides an intuitive way to listen to and interact with music libraries by making music manipulation feel more organic while maintaining full iTunes functionality.
7
1. The bronze altar and laver were located in the outer courtyard of the tabernacle for sacrifices and washing. The altar was made of acacia wood overlaid with bronze.
2. The incense altar inside the tabernacle was made of acacia wood overlaid with gold. Priests burned incense on it twice daily and the high priest made atonement on it once a year.
3. The Ark of the Covenant inside the tabernacle was a gold-covered chest containing the tablets of the law. It was carried by poles inserted into gold rings and flanked by two golden cherubim.
6
The document discusses designing church spaces to better facilitate interaction and participation. It proposes distributing workers throughout the seating area so they can influence others. The speaker would move around and involve observers, helping influence spread from the inside out. By nurturing leaders who nurture others, and designing levels of interaction, the space could reach its full potential for discussion, input and feedback, creating an interactive rhetorical situation. Future considerations include developing the concept further and exploring other external factors.
5
Particle is an iTunes addon for the iPad that brings music to life through a visualizer interface. It functions as both a visualizer and full media player, reacting and adapting to music playback through touch interaction. Particle provides an intuitive way to listen to and interact with music libraries by making music manipulation feel more organic while maintaining full iTunes functionality.
3
This document discusses user-oriented approaches to designing news services. It describes how service design focuses on the journeys and touchpoints that consumers experience over time rather than just individual episodes. The document also discusses service blueprinting, a method created by a CitiBank executive to help design and analyze service processes. It emphasizes exploring services from the perspective of different audiences like customers, support, news providers and vendors. The goal is to design user-centered interfaces that focus on what consumers really care about rather than just service design details.
a
The document is a student paper about light-years as a unit of distance that measures time. It explains that a light-year is the distance that light travels in one year, and is often used to measure galactic distances. It then discusses how the vast scale of light-years makes the concept difficult for humans to comprehend. The paper proposes explaining light-years using a two-dimensional representation that frames the phenomenon in more relatable human terms.
3
Neverland is a device that allows users to collect physical objects as virtual items in a personal museum by taking photos of them. Users can own and share objects, leave messages and media attached to items, and browse other users' museums that are organized and searchable. Neverland enhances social interactions through shared collections and creates engaging experiences by building virtual representations of real-world objects.
2
The document describes a concept called "Shared Space" which allows people living apart to share a virtual space in real-time. It discusses examples of people who could benefit from this technology, such as students living in different cities or a newlywed couple living separately. The shared space would make it seem as if both users are occupying the same room simultaneously through synchronized movement of items and holograms of remote users.
1
The document provides instructions for using a smart home locator interface. It outlines a 4 step process for adding new objects: 1) Press a device button or scan the object, 2) Name the object, 3) Verify the name, 4) Confirm addition. It then demonstrates locating a named object, in this case a "garage key" under the couch. The interface allows users to add and locate smart home objects.
More Related Content
More from kimmiso
Binder1
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Binder2
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Binder1
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Scenario
Jenny is a new member of a grocery co-op who is pregnant with her first child. She uses her co-op device to add items like spinach, wheat germ, and oatmeal cookies to her shopping list based on advice from her sister to increase her folic acid intake. At the store, her device guides her to items on her list and provides nutritional information. Edna, an experienced co-op member, uses her device to advertise her Lamaze class and share pregnancy tips by transferring information to the social table in the cafe. Jenny finds the tips on the social table helpful for her own pregnancy.
agm
This document provides an agenda and map for the Global Service Jam taking place in Pittsburgh from February 24-26, 2012. The jam will be held at the Margaret Morrison building at Carnegie Mellon University. Over the course of the 48 hour event, participants will work in teams to ideate, develop, and present prototypes for projects to solve social problems. The agenda outlines activities for each day, including brainstorming, prototyping, mentor feedback, and a final presentation session.
00
The document provides information about various services and colleges at Carnegie Mellon University, including parking locations and options, dining, housing, computing services, the seven colleges, and buildings and visitor information. It lists the seven colleges and provides more details about parking garages and locations.
3
Control is an important factor in user interface and service design. In services, control issues are magnified as control is split among many stakeholders and constraints. The document proposes a framework for understanding control with three types: behavioral, cognitive, and decisional. Behavioral control is direct action capability. Cognitive control involves information access and experience appraisal. Decisional control is capability of choice. Design lenses are introduced as tools to frame control-related design problems. A case study of airport travel uncovered control perception issues and opportunities through user research.
S
This document summarizes the history and development of service design in South Korea. It discusses how service design efforts began in 2008 with publications and conferences, and have grown to include government partnerships, education programs, and large scale projects and events like DesignDIVE, which aims to advance service design practices and their application across various industries in Korea.
a
The document shows that regions with higher adult male literacy rates tend to have higher rates of lung cancer. Europe and Central Asia have the highest literacy rates at 99% and highest lung cancer rates at 54 cases per 100,000 men. In contrast, Sub-Saharan Africa has the lowest literacy rates at 66% and lowest lung cancer rates at 6 cases per 100,000 men. The document suggests that literacy programs may have the unintended effect of increasing lung cancer incidence.
8
Particle is an iTunes addon for the iPad that brings music to life through a visualizer interface. It functions as both a visualizer and full media player, reacting and adapting to music playback through touch interaction. Particle provides an intuitive way to listen to and interact with music libraries by making music manipulation feel more organic while maintaining full iTunes functionality.
7
1. The bronze altar and laver were located in the outer courtyard of the tabernacle for sacrifices and washing. The altar was made of acacia wood overlaid with bronze.
2. The incense altar inside the tabernacle was made of acacia wood overlaid with gold. Priests burned incense on it twice daily and the high priest made atonement on it once a year.
3. The Ark of the Covenant inside the tabernacle was a gold-covered chest containing the tablets of the law. It was carried by poles inserted into gold rings and flanked by two golden cherubim.
6
The document discusses designing church spaces to better facilitate interaction and participation. It proposes distributing workers throughout the seating area so they can influence others. The speaker would move around and involve observers, helping influence spread from the inside out. By nurturing leaders who nurture others, and designing levels of interaction, the space could reach its full potential for discussion, input and feedback, creating an interactive rhetorical situation. Future considerations include developing the concept further and exploring other external factors.
5
Particle is an iTunes addon for the iPad that brings music to life through a visualizer interface. It functions as both a visualizer and full media player, reacting and adapting to music playback through touch interaction. Particle provides an intuitive way to listen to and interact with music libraries by making music manipulation feel more organic while maintaining full iTunes functionality.
3
This document discusses user-oriented approaches to designing news services. It describes how service design focuses on the journeys and touchpoints that consumers experience over time rather than just individual episodes. The document also discusses service blueprinting, a method created by a CitiBank executive to help design and analyze service processes. It emphasizes exploring services from the perspective of different audiences like customers, support, news providers and vendors. The goal is to design user-centered interfaces that focus on what consumers really care about rather than just service design details.
a
The document is a student paper about light-years as a unit of distance that measures time. It explains that a light-year is the distance that light travels in one year, and is often used to measure galactic distances. It then discusses how the vast scale of light-years makes the concept difficult for humans to comprehend. The paper proposes explaining light-years using a two-dimensional representation that frames the phenomenon in more relatable human terms.
3
Neverland is a device that allows users to collect physical objects as virtual items in a personal museum by taking photos of them. Users can own and share objects, leave messages and media attached to items, and browse other users' museums that are organized and searchable. Neverland enhances social interactions through shared collections and creates engaging experiences by building virtual representations of real-world objects.
2
The document describes a concept called "Shared Space" which allows people living apart to share a virtual space in real-time. It discusses examples of people who could benefit from this technology, such as students living in different cities or a newlywed couple living separately. The shared space would make it seem as if both users are occupying the same room simultaneously through synchronized movement of items and holograms of remote users.
1
The document provides instructions for using a smart home locator interface. It outlines a 4 step process for adding new objects: 1) Press a device button or scan the object, 2) Name the object, 3) Verify the name, 4) Confirm addition. It then demonstrates locating a named object, in this case a "garage key" under the couch. The interface allows users to add and locate smart home objects.