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Ways to help yourself


                 Developed By by
Things you can do



1.   Understand that Time = Money

2.   Scams – Tricks – what can happen

3.   Pay TV - What it costs.

4.   Ways you can protect yourself
Time = Money
It is important that you watch the amount of time
you spend when you use either a mobile phone
or a landline. The more time you talk the more
money it will cost.

You may think you have FREE mobile phone
calls with your plan but they may only be with
someone whose mobile phone is with the same
company as yours.

Overseas calls can cost a lot of money be
aware of time
Scams (tricks)


Be aware of SCAMS (tricks)


If you receive calls saying you have won money be
aware that it is probably a scam.

If you receive emails that offer you money they are
most likely a scam.

Do not agree to any phone call or internet request that
you do not understand.
Pay TV – What it costs
   Pay TV can cost a lot of money
    each month.

   Often they advertise that it is free
    or discounted months.

   Make sure you understand what it
    will cost after the free or
    discounted months.

   Some plans can last for 2 years
Protect yourself from Door to Door
Salespeople

Put a Do Not Knock sticker on your front door.
When salespeople come to your door point to it and tell them to go away.

YOU DO NOT HAVE TO LET THEM INTO YOUR HOUSE.

DO NOT BE AFRAID TO TELL THEM TO GO AWAY.
Protect yourself from people who try
  and sell you things on the phone


                                   Ring 1300 792 958
                                   Or
                                   Online: www.donotcall.gov.au

 You can list your home and personal mobile to reduce
 telemarketing calls. Registration is FREE.

 Once your numbers are listed on the register, telemarketers must
 not contact you.

 Some groups can still contact you after you register. These
 include charities, research companies, political parties and
 educational institutions.
Ask   for   Help
PEOPLE WHO CAN HELP
   Settlement Workers

   Case Workers

   Community Legal Centres - http://www.naclc.org.au/

   Financial Counsellors - 1800 007 007
    http://www.financialcounsellingaustralia.org.au/

   Telecommunication Industry Ombudsman –
   Phone: 1800 062 058
   Online: www.tio.com.au

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Phones and internet: Your rights – Lesson 5: Ways to help yourself

  • 1. Ways to help yourself Developed By by
  • 2. Things you can do 1. Understand that Time = Money 2. Scams – Tricks – what can happen 3. Pay TV - What it costs. 4. Ways you can protect yourself
  • 3. Time = Money It is important that you watch the amount of time you spend when you use either a mobile phone or a landline. The more time you talk the more money it will cost. You may think you have FREE mobile phone calls with your plan but they may only be with someone whose mobile phone is with the same company as yours. Overseas calls can cost a lot of money be aware of time
  • 4. Scams (tricks) Be aware of SCAMS (tricks) If you receive calls saying you have won money be aware that it is probably a scam. If you receive emails that offer you money they are most likely a scam. Do not agree to any phone call or internet request that you do not understand.
  • 5. Pay TV – What it costs  Pay TV can cost a lot of money each month.  Often they advertise that it is free or discounted months.  Make sure you understand what it will cost after the free or discounted months.  Some plans can last for 2 years
  • 6. Protect yourself from Door to Door Salespeople Put a Do Not Knock sticker on your front door. When salespeople come to your door point to it and tell them to go away. YOU DO NOT HAVE TO LET THEM INTO YOUR HOUSE. DO NOT BE AFRAID TO TELL THEM TO GO AWAY.
  • 7. Protect yourself from people who try and sell you things on the phone Ring 1300 792 958 Or Online: www.donotcall.gov.au You can list your home and personal mobile to reduce telemarketing calls. Registration is FREE. Once your numbers are listed on the register, telemarketers must not contact you. Some groups can still contact you after you register. These include charities, research companies, political parties and educational institutions.
  • 8. Ask for Help
  • 9. PEOPLE WHO CAN HELP  Settlement Workers  Case Workers  Community Legal Centres - http://www.naclc.org.au/  Financial Counsellors - 1800 007 007 http://www.financialcounsellingaustralia.org.au/  Telecommunication Industry Ombudsman –  Phone: 1800 062 058  Online: www.tio.com.au