The document outlines a vision for personalized housekeeping services aimed at providing guests with a refined and warm ambiance. It highlights the importance of attending to the individual needs and preferences of guests, particularly those who are frequently traveling. The team aims to enhance the guest experience through thoughtful touches and special celebrations, making a significant impact on their perception of service.

1. Vision of
Housekeeping
We pleased to provide the finest
personalized service and facilities for our
guest who will always enjoy A warm
relaxed yet refined ambiance. Our
housekeeping services will fulfill even
unexpected wishes and needs of our
guest.

2. Meet Chris Ortega… A High Value Guest

3. Living Out Of A Suitcase
• Away from home
• Little control if any over their life on the road
• Days are very long (typical 12 hours on road )
• Little touches of care become important

4. WHAT DOES PERSONALIZED
HOUSEKEEPING MEAN?
In all stay over rooms, we will arrange the guest
belongings to give the appearance of a more
organized, tidy and completely serviced room. Apart
from that we will do our exceptional creativity for the
guest Birthday and any special celebration.

5. Personalize Service

6. Personalize Service

7. The Goal
With relatively little effort, you have the
opportunity to greatly impact our guests’
perception of service.
Team
Housekeeping