This document summarizes the internal and external IT tools used by the PCRF in 2014. It provides details on email and document collaboration usage, the patient database containing over 4,700 records, mobile data collection forms, and the CRM donor database. External tools discussed include the PCRF website, online advertising through Adwords, mass email marketing via Mailchimp, and the organization's social media presence including over 30 chapter-level accounts. It also mentions two university interns and their roles.

1. 2014 IT Overview
Internal Tools
Email
Usage (last 6 months)
Google Docs
Number of people working together (last 6 months)

2. Socialtext
Management tool for Medical Missions and Patient Affairs
Netsuite
Cloud Based ERP storing Patient Data
PCRF Patient Database currently has 4758 patients

3. ODK
Open Data Kit (ODK) is a free and open­source
set of tools that the PCRF uses as a mobile
data collection solution.
Forms currently hosted on ODK
● PCRF Gaza War Screening
● PCRF Gaza War Followup
● PCRF Humanitarian Projects
● PCRF Patient Screening
● PCRF Wheelchair Distribution
Neon CRM
PCRF’s Donor Database
Accounts created in 2013 ­4328
Accounts created in 2014 ­16,945
Google+
PCRF’s Internal Social Network
100% usage rate for PCRF Staff

4. External Tools
Website
www.pcrf.net
Comparing 2013 ­2014
to date
Adwords
Online advertising tool provided through a grant by Google for Nonprofits
2013 totals, paid for through the Adwords Grant
2014 to date, paid for through Adwords Grant
Mailchimp
PCRF’s mass email management software was brought online in March of 2014
March 2014 emails list: 7184
Current email list: 20,496
Breakdown of new emails added
● 7951 ­Neon
Account Signups
● 2411 ­Opt­ins
through main website social fundraiser
● 2846 ­Website
Newsletter Signups

5. Chapter Mailing Lists Created or Added to Mailchimp
● Atlanta
● Boston
● Chicago
● Cincinnati
● Cleveland
● Columbus
● Indianapolis
● New Jersey
● Philadelphia
● UAE
PCRF Social Media Accounts ­Maintained
or supervised by Dalal Hillou
Chapter Facebook Twitter Instagram
Arizona X X X
Atlanta X X X
Bay Area­SF
X X X
Boston X X not yet
Chicago X X X
Chile *** X not yet not yet
Cincinnati X X X
Cleveland X X X
Columbus X X X
DC­Metro
*** X X not yet
Detroit X X not yet
Eastern Carolina *** X not yet X
Houston X X X
Italy X X not yet
Jordan X X X
London *** X not yet X
New Jersey X X X
New York X X X
Philadelphia X X not yet
Qatar X X X

6. Rutgers X X X
San Diego X X not yet
Southern California X not yet not yet
South Africa *** X not yet not yet
Tennessee *** X X X
Toledo X X X
U.A.E X X X
Washington *** X not yet X
PCRF Google Plus X X X
Main X X X
Arabic X X X
*** Newly Forming
PCRF Internship Program
● Content Creation: Jane't Scott ­Kent
State University
● Map Creation & Cloud Data: Joe Dister ­Kent
State University