Paychex offers personalized payroll services including dedicated support staff and customizable products. Their services aim to provide a better payroll experience through high-quality customer service and expertise. Paychex believes their success is due to establishing personal relationships with each client and understanding their unique needs.

1. A Better Payroll Experience

2. Paychex Advantages
Long ago we realized that the key to a happy client was the combination of dynamic products and
customer service. So if you need to process payroll and you value first-rate products and highly
personalized service, Paychex is where you belong.
Take a few minutes to rate your payroll solution. Then compare it to Paychex.
Customer Service, Products, Automatic
Paychex QuickBooks®
and Relationships Data Processing
Personalized Onboarding (New Client Specialist) 
Mid-Month/Quarter/Year Conversion Guarantee 
Dedicated Single Point of Contact (Payroll Specialist) 
Local Tax Support, Processing, and Service 
Color-Coded Reports 
First Payroll Review In Person (Sales Representative) 
Check-Date, Payroll Tax Deduction 
IRS-Compliant Tax Returns 
Preferred Payroll Provider for AICPA/ NAEA 

3. Payroll News
We have long believed that the biggest factor separating Paychex from the many payroll firms that have
disappeared over the years is our people. Integrity, hard work, and spirit define the Paychex employee –
and everyone from Main Street to Wall Street recognizes our sterling reputation.
n The Paychex IT system uses state- n Paychex maintains financial n Paychex receives SAS 70 positive
of-the-art security to ensure that protection including a fidelity results from our auditors, following
the storage and transmittal of bond and insurance. an in-depth audit of our control
your information is protected. objectives and activities.
n The Ethisphere® Institute recognized n FORTUNE magazine recognized
Paychex as one of the“World’s Most Paychex as one of the “World’s
Ethical Companies.” Most Admired Companies.”

4. Dear Paychex
Business owners choose Paychex for a multitude of reasons. While there are certain basics that
every client expects and deserves – value, service, and quality products among them – our
mission is to deliver what each individual business owner truly needs and prefers.
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Ed McKeon, Founder/Publisher
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5. A Better Payroll Experience Begins with You.
How a company is structured can tell you a lot about how they treat their clients. Paychex is a
national company with an organization built entirely around the personal relationships we share with
business people like you.
Here’s what happens when you decide to become a Paychex client.
The Sales The New Client The Sales The Payroll
Representative Specialist Representative Specialist
coordinates provides reviews is the dedicated single
interaction personalized support your first payroll point of contact who
between the to start your in person and answers works closely with you to
client and Paychex experience right. your questions. pay your employees.
personnel.
When you work with us, you’ll get to know each of our specialists by name. And as they earn
your trust, you’ll come to rely on their payroll experience. It’s the way business should work,
and it’s demonstrated in over a half million one-to-one relationships Paychex maintains
across the country.
Here’s who and what we are: Here’s what we are not:
• A one-to-one relationship • A call center
• Service focused • Data processor
• Customized to meet your needs • One size fits all

6. www.paychex.com | 911 Panorama Trail South | Rochester, NY 14625
159169 Rpt. 11/10 CT