This document provides information about the "Patient Safety Scotland" conference and workshop being held on November 22nd and 23rd, 2011 in Edinburgh. The conference will focus on improving patient safety in healthcare systems and processes, with keynote speakers from the Scottish government and healthcare organizations. Breakout sessions will address topics like medication safety, clinical leadership, patient experience, and research. An optional pre-conference workshop on November 22nd will focus on patient safety issues in primary care.

1. B c u
28 s a
an
oo to up
ndd
O ve
k be to
Strategic
sa
be r o £
Partner:
v
fo 20 50
re 11 !
£
Wednesday 23 November 2011
!
Radisson Blu Hotel, Edinburgh, EH1 1TH
Produced by:
Improving the reliability and safety of
everyday healthcare systems and processes
Hear from key speakers including: Why attend?
Jill Vickerman Ros Gray Patient Safety Scotland is
Acting Director of National Coordinator the only event to provide
Health & Healthcare Scottish Patient a truly independent
Improvement Directorate Safety Programme forum to discuss the key
Scottish Government
challenges and priorities
for sustaining patient
Jason Leitch Dr Neil Houston safety across Scotland
National Clinical Lead GP, Dollar Health Centre
for Quality National Clinical Lead in
Scottish Government Primary Care, Healthcare Developed following an
Improvement Scotland in-depth research process
with key patient safety
leaders and frontline health
Prof. Dilip Nathwani Thomas Johnston
Consultant Physician Junior Doctor professionals
Ninewells Hospital University of
& Medical School, Dundee Patient Safety Scotland
Dundee will focus on the strategic
issues of integration,
Malcolm Daniel George Brechin spread, sustainability and
Consultant in Anaesthesia Chief Executive culture as well as drilling
& Intensive Care Officer down to the minutiae of
Glasgow Royal NHS Fife daily challenges
Infirmary
Additional expert speakers include: ■ Shaun Maher, Senior Charge Nurse, Plus!
Intensive Care Unit, NHS Forth Valley
■ Gerry Marr, Chief Executive,
NHS Tayside ■ Kevin Rooney, Professor of Care Don’t miss our pre-
■ Brian Robson, Medical Director,
Improvement, University of the West conference workshop:
of Scotland
Healthcare Improvement Scotland
■ Lesley Anne Smith, Head of Quality,
■ Nikki Maran, Director, Patient Safety in
Scottish Simulation Centre
NHS Highland
■ Manoj Kumar, Speciality Registrar,
Primary Care
■ Simon Watson, Clinical Lead for Patient Aberdeen Royal Infirmary, NHS Grampian Tuesday 22 November 2011
Safety, NHS Lothian
■ David Gerrett, Senior Pharmacist, Edinburgh
■ Pat O’Connor, Deputy Chief Executive, National Patient Safety Agency
Healthcare Improvement Scotland
Sponsored by: Supported by:
The
o
inde nly tru
Register today: www.ps-scotland.co.uk fo
pen
den
pat rum fo t
ien r
ly
in S t safe
Call us on 0845 056 8299 or email conferences@emap.com cot t
land y
Patient Safety Scotland.indd 2 18/8/11 16:00:56

2. Hear what this year’s Patient
Safety Congress attendees said:
“It offers an
opportunity to hear from
national and international experts
whilst networking with colleagues
across the NHS - lots of ideas, the
Improving the reliability and safety of chance to network and time to think”
everyday healthcare systems and processes Head of Integrated Governance
and Quality, Kirklees Community
Healthcare Services
The UK’s largest patient safety event, Patient Safety Congress is proud
to present Patient Safety Scotland. Acting as the focal point for those
organisations and individuals determined to drive forward improvements “Very informative
in patient safety, Patient Safety Scotland is a must attend event for every and energising”
practitioner and manager committed to improving quality and safety in IT Clinical Lead, West Midlands SHA
healthcare. Patient Safety Scotland will showcase the latest best practice
taking place across Scotland as well as key international insights. So
whether you are a chief executive of a hospital in Scotland or someone “Challenging, informative,
new to patient safety looking to gain inspiration from a country leading thought provoking and
the way in patient safety, this is event is for you. stimulates action”
Bringing you the detail you need to transform the quality of care on Executive Director, Aneurin Bevan
Health Board Wales
the ground and showcasing the best practice taking place throughout
Scotland; Patient Safety Scotland is the annual event to raise the profile
of patient safety, share best practice and embed innovation across all
areas of healthcare provision in Scotland. Who should attend?
Anyone committed to improving
Key themes to be addressed at this unmissable event include: patient safety and quality
in their organisation should
■ Linking safety work with the quality agenda attend this important event.
■ Managing the interface between primary and secondary care
■ Achieving spread and sustainability in patient safety work across Scotland Sponsorship Opportunities
■ Sustaining quality throughout healthcare provision in Scotland To find out how you can raise
■ International innovations in patient safety and aligning these with the the profile of your products
quality agenda and services at this important
event, please contact:
■ Improving handovers and reducing medical errors
Ince Saleem on 020 7728 3740
■ Strategies for improving medicines reconciliation or email ince.saleem@emap.com
Strategic Partner
The Health Foundation is an independent charity working to improve the quality of
healthcare in the UK. We are here to inspire and create the space for people to make
lasting improvements to health services. Working at every level of the system, we aim
to develop the technical skills, leadership, capacity and knowledge, and build the will
for change, to secure lasting improvements to healthcare. One of our key priorities is
inspiring improvement in patient safety. Find out more at www.health.org.uk
Sponsors
The CareFusion,
Infection Prevention
mission is to deliver
The Boehringer Ingelheim group is one clinically differentiated evidence-based Informatica Systems, part of the BMJ
of the world’s 20 leading pharmaceutical products and services that support the Group, provides data management
companies. Headquartered in Ingelheim, global effort to reduce HAIs. ChloraPrep software to support GP practices and
Germany, it operates globally with is illustrative of this focus. ChloraPrep PCOs deliver high quality, clinically safe
145 affiliates and more than 42,000 is currently the only product licensed and cost-effective patient care. Audit+
employees. Since it was founded in 1885, for cutaneous antisepsis, which allows delivers patient safety information to
the family-owned company has been healthcare professionals to comply practice staff at the point of delivery
committed to researching, developing, with epic2: National Evidence-Based of care and supports long term
manufacturing and marketing novel Guidelines for Preventing Healthcare conditions management and prescribing
products of high therapeutic value Associated Infections and is available in support. For more information visit
G Bo nd h f
for human and veterinary medicine. both clear and tint in a variety of sized www.informatica.bmj.com
ro ok g re
single use, sterile applicators.
up 3 et e!
B pe th
a 4t
oo o e
ki ple
Register online today: www.ps-scotland.co.uk
ng
s!
Patient Safety Scotland.indd 3 18/8/11 16:00:59

3. Wednesday 23 November 2011
CONFERENCE PROGRAMME Radisson Blu Hotel, Edinburgh, EH1 1TH
08.45 Registration Dr Neil Houston, GP, Dollar Health 11.05 Morning refreshments
Centre, National Clinical Lead in
09.10 Chair’s opening remarks Primary Care, Healthcare 11.25 Developing clinical leadership
Jason Leitch, National Clinical Improvement Scotland across sectors
Lead for Quality Kevin Rooney, Professor of Care George Brechin, Chief Executive,
Scottish Government Improvement, University of NHS Fife
Western Scotland
09.15 Setting the scene: How can we Ros Moore, Chief Nursing Officer, 11.50 Plenary address
achieve spread and sustainability NHS Scotland Speaker tbc, Health Foundation
in Scotland?
10.30 Involving patients and the public 12.20 Demonstrating the link between
09.15 - 09.30 – Opening Address: in decision making and service
Jill Vickerman, Acting Director of quality and safety
development to improve patient
Health & Healthcare Improvement safety and finance
Directorate, Scottish Government ■ Challenging traditional healthcare Dr Lesley Anne Smith, Health
attitudes towards patients and Foundation/IHI Fellow 2010-11 and
09.30 - 10.00 – Panel Discussion:
Gerry Marr, Chief Executive, their families. Head of Quality, NHS Highland
NHS Tayside ■ Why bother? - Consideration of
Pat O’Connor, Deputy Chief 12.50 Lunch and opportunity to visit
the benefits of improving patient & the exhibition
Executive, Healthcare
Improvement Scotland family involvement
■ Some practical examples of tools 12.50 - 13.50
Malcolm Daniel, Consultant in
Anaesthesia & Intensive Care, healthcare professionals can use Chief Executive Lunch: Strictly by
Glasgow Royal Infirmary to promote and improve pt & invitation only.
family involvement Email ince.saleem@emap.com for
10.00 Improving the interface between Shaun Maher, Senior Charge Nurse, further information
primary and secondary care Intensive Care Unit
■ Medicines reconciliation Forth Valley Royal Hospital 13.10 - 13.50
■ Results handling Lunchtime learning workshops:
■ Shared care and communication 10.45 Patient experience in patient Choose from the below three
■ Primary-secondary care interface: safety: Using patient experience interactive learning workshops
Opportunities to identify and & patient involvement to drive ■ Health Foundation – workshop
prevent harm and error
patient safety ■ The deteriorating patient
© Emap Ltd 2011 - The programme may change due to unforeseen circumstances. Emap reserves the right to alter the venue and/or speakers and sessions.
Jason Leitch, National Clinical
Lead for Quality Carol Sinclair, Programme Director, ■ Significant incidents and root
Scottish Government Better Together, NHS Tayside cause analysis
SYSTEMS APPROACHES AND HUMAN FACTORS MEDICINES MANAGEMENT
13.50 Improving handovers to reduce clinical errors 13.50 Safe antibiotic prescribing through a team approach
Thomas Johnston, Junior Doctor, University of Dundee Professor Dilip Nathwani, Consultant Physician
Ninewells Hospital & Medical School, Dundee
14.15 Clinical adverse events: Planning in advance, balancing
needs of families and patients & respectfully managing 14.15 Preventing mismanagement: Evaluating and
adverse events understanding the role of information systems in
Ros Gray, National Coordinator, Scottish Patient medicines management
Safety Programme, Healthcare Improvement Scotland Speaker tbc
14.45 Afternoon refreshments
15.05 RESEARCH SHOWCASE 15.05 E-Health: Supporting safer systems & safer prescribing
Join this dynamic showcase of the latest national and Brian Robson, Medical Director,
international research in patient safety. Healthcare Improvement Scotland
If you are interested in presenting your research in
this session, please email Emma.Jenkin@emap.com 15.35 Medicines reconciliation and high risk medicines
Jennifer Ross, Medication Safety Officer, NHS Grampian
16.05 Junior doctor engagement: Encouraging and 16.05 MURs and high-risk medicines: Potential patient safety
educating junior doctors to report adverse events impacts from targeted MURs and high-risk medicines
Manoj Kumar, Speciality Registrar, Aberdeen Royal David Gerrett, Senior Pharmacist,
Infirmary, NHS Grampian National Patient Safety Agency
16.35 Close of Patient Safety Congress Scotland
Patient Safety in Primary Care Workshop - Tuesday 22 November 2011, Radisson Blue Hotel, Edinburgh
10.00 Registration 11.40 Morning refreshments 14.00 Primary care & human factors
Nikki Maran, Director, Scottish Clinical
10.30 Chair’s opening remarks 12.00 Measuring reliability of chronic Simulation Centre
disease care in Scottish General
10.40 Developing a patient safety Practice with a care bundle approach 14.30 Afternoon refreshments
programme: Why is safety
important? 12.30 Lunch 14.45 High risk medicines in primary care
11.10 Medication reconciliation at 13.30 Potential benefits of the trigger 15.15 Development and implementation of
admission and discharge tool as a measurement, educational safety checklists for general practice
and improvement method
15.45 Close of workshop
Email conferences@emap.com Tel: 0845 056 8299 Fax: 0207 728 5299
Patient Safety Scotland.indd 4 18/8/11 16:01:00

4. 5 Ways to Register
Conference - Wednesday 23 November 2011 www.ps-scotland.co.uk
Workshop - Tuesday 22 November 2011
020 7728 5299
Radisson Blu Hotel, Edinburgh, EH1 1TH
0845 056 8299
Patient Safety Scotland 2011
VIP code: Conference code: Conference Registration
Greater London House
Hampstead Road
H110 London NW1 7EJ
conferences@emap.com
(for scanned form)
Delegate rates
Early bird rate (available until 28th October 2011)
Conference + Workshop Conference only
22nd & 23rd 23rd November 2011
November 2011
Public & voluntary ❑ £549 + VAT ❑ £399 + VAT
sector rate
Private sector rate ❑ £849 + VAT ❑ £599 + VAT
Delegate Details (Please complete in Block Capitals)
Nurses rate ❑ £289 + VAT ❑ £199 + VAT
Title First Name
Standard rate (available from 29th October 2011)
Surname Job Title
Conference + Workshop Conference only
Line Manager Job Title 22nd & 23rd 23rd November 2011
November 2011
Company Name
Public & voluntary ❑ £579 + VAT ❑ £429 + VAT
Booking Contact Job Title sector rate
Nature of Company’s Business Private sector rate ❑ £899 + VAT ❑ £649 + VAT
No of Employees (please tick) Nurses rate ❑ £319 + VAT ❑ £249 + VAT
1-25 26-50 51-100 101-200 201-500 501-1000 1001-5000 5000+ Pre-conference Workshop only 22 November 2011
nd
Address Public & voluntary sector rate ❑ £299 + VAT
Private sector rate ❑ £499 + VAT
Nurses rate ❑ £159 + VAT
Town County
Voluntary sector rate available. Call 0845 056 8299 for details
Postcode/ZIP Country
Accommodation
Tel No Fax No For accommodation please contact Venue Search on tel + 44 (0) 20 8541 5656.
Or you can email beds@venuesearch.co.uk and quote this conference as
Mobile No a reference
Email
Terms and Conditions
Dietary Requirements (if any)
Please see www.ps-scotland.co.uk for full terms and conditions
Access Requirements (if any) Data Protection
By entering your details in the fields above, you agree to allow Emap Ltd and
Please photocopy this form to register further delegates companies associated with this event to contact you (by mail, email, telephone or
fax) regarding their services. If you do not wish to receive such communications
please contact us in writing using the details above.
If you object to Emap Ltd passing on your details to carefully selected 3rd parties
Easy Ways to Pay (Please tick relevant option) please tick here ❑
Payment
Payment must be made by the due date of your invoice, or if no invoice is requested,
Credit/Debit Card before the event start date. If payment is not made accordingly, you may be refused
entry to the event, or at our discretion you may make payment using a credit card on
Card Type Visa ■ Mastercard ■ Maestro ■ Amex ■ the day. If you fail to pay your invoice by the due date and do not attend the event,
Card Number ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Expiry Date ■ ■-■ ■ you remain liable for the sums due under the invoice.
Issue No (for Maestro) ■ ■ Valid From (Compulsory for Maestro) ■ ■-■ ■ Cancellation/Substitutions
Amount £____________ A substitute delegate attending in your place is welcome at no extra charge. If
written notice of cancellation is received up to 31 days before the event start date, a
credit voucher for the full payment will be issued, valid for 12 months, for part or full
Invoice for Bank Transfer payment for any Emap conference. Alternatively, on your written request, we will
You are able to transfer funds directly into our Nat West bank account: refund 50% of the price of the delegate place. Regrettably no refunds/credit voucher
Account Number: 39111148 Sort Code: 60-00-01 IBAN: GB93 NWBK 6000 0139 111148 will be available for cancellations received 30 or fewer days before the event start
date or for non-attendance. Invoice must be paid in full before any credit note/
Swift Number: NWBK GB 2L (for overseas customers) refund can be generated.
Account Name: Emap Ltd
Please use invoice and account numbers as reference Delegate fees
Prices are set out on the booking form and event website and may be subject to
change from time to time. Discounts cannot be combined with any other discount or
Public Sector organisations only: multiple offer. Discounts apply to new bookings only. No adjustments on previous
Please provide a purchase order number and send original order to the contact registrations. All fees are subject to local taxes where appropriate.
details above
Please Note
The conference fee covers entrance to relevant sessions, conference documentation
PLEASE PROVIDE DETAILS ON WHERE INVOICES & RECEIPTS SHOULD BE SENT: and available papers, and coffee/refreshment breaks
Email (accounts contact) Conference Language
English
Invoice Address (if different from above)
I have read the terms and conditions and the cancellation policy. I authorise the use
of my credit/debit card for the above payment.
For information on subscribing to Unable to Attend?
Health Service Journal Signature
Tel: 0844 848 8859 Purchase the full congress
Email: hsj@subscription.co.uk
Nursing Times
documentation
Please quote the VIP code, conference code and delegates name in any correspondence R
Tel: 0844 848 8859 Please send me _____ documentation packs at
the rate of £299 + VAT
Email: nt@subscription.co.uk
Patient Safety Scotland.indd 1 18/8/11 16:01:00