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ARTICLE BY B C THIMMAIAH
This document provides information about the Tecnia Journal of Management Studies, including details about articles in the latest issue. The issue includes 10 articles covering topics such as India's economic policy response to COVID-19, skill development through the Pradhan Mantri Kaushal Vikas Yojana scheme, record keeping practices in Assam, implications of multigenerational diversity in academia, risk management, human resource development in tourism, dimensions of rural development in India, red ocean strategy, business analytics, and data analytics in human resources. The journal is published biannually by the Tecnia Institute of Advanced Studies.
ARTICLE BY B C THIMMAIAH
This document discusses the evolution of human resource competencies and roles in India. It outlines how the human resource function has changed over time from a focus on welfare in the early 20th century to an emphasis on human resource management and development starting in the 1980s. The economic reforms of the 1990s placed increased pressure on human resources to help organizations achieve their goals and compete internationally. As a result, HR practitioners in India are now expected to possess new competencies to fulfill evolving role expectations in the changing business environment. However, no prior empirical research has identified the specific new competencies and roles needed for HR professionals to succeed in India. This paper aims to address that gap by exploring the competencies now required of HR managers.
ARTICLE BY B C THIMMAIAH
This study compared attitudes toward eco-friendly products between urban and rural consumers in India. A survey was conducted of 400 respondents, examining attitudes toward various dimensions of eco-friendly products like raw materials, manufacturing, packaging, use, and disposal. The results showed that while gender did not significantly impact attitudes overall, females had a more favorable attitude than males toward proper disposal of products. Urban residents also had a more favorable attitude than rural residents toward raw materials, packaging, and disposal. In general, the study found that urban people were more conscious of and had a more positive attitude toward the various aspects of eco-friendly products compared to rural people.
ARTICLE BY B C THIMMAIAH
1. The document discusses changing values in human resource management (HRM) and an alternative approach of integrated personal development.
2. It notes that globalization, competition, and technological innovation have shifted economies and work to be more knowledge-based, requiring new skills beyond traditional personal development methods.
3. The authors propose that an integrated approach to personal development, addressing areas like neuro-linguistic programming, energy psychology, and humanistic theories, provides a useful alternative for developing the skills needed to manage human resources in a global context.
ARTICLE BY B C THIMMAIAH
This document discusses consolidation in the banking industry and the resulting human resource (HR) challenges. It begins by providing context on the increasing consolidation in the banking sector through mergers and acquisitions. This is done to create larger, stronger banks that can better withstand financial shocks. However, consolidation also presents significant HR challenges. It can lead to differing perspectives among merged workforces, issues with cross-cultural integration between banks with different cultures, and challenges with talent assimilation and re-skilling employees from different banks. The document argues HR managers have an important role in communication, orientation, and training to help address these challenges and ensure a smooth consolidation process.
ARTICLE BY B C THIMMAIAH
This document discusses establishing industry-driven business education through academia-industry partnerships. It argues that business schools and industry need to work more closely together given changing business needs. Industry can help orient business education by providing input on curriculum, giving guest lectures, participating in executive programs, and offering internships and projects to help students gain practical skills. Stronger collaboration is important to develop talent that benefits both academia and industry.
ARTICLE BY B C THIMMAIAH
This document summarizes research on the effect of corporate branding on industrial and organizational purchasing. It contains the following key points:
1. Corporate branding plays an important role in industrial and organizational purchasing by influencing various stakeholders in the purchase process and helping the brand remain top of mind.
2. The purchase process for industrial products is more rational and involves various roles approving specifications, soliciting quotes, technical analysis, and selecting the lowest bidder while the brand subtly influences each stage.
3. For repeat purchases, strong corporate branding builds confidence and ensures the brand is re-purchased by delivering on past performance and meeting specifications. Modifying specifications may also lead to re-purchasing the same brand based on prior experience
ARTICLE BY B C THIMMAIAH
The article discusses the challenges faced by middle management who are caught in the crossfires of top management and lower management. Middle management receives directives from top management and passes them to lower management, but this can lead to blame from both sides. Top management may bypass middle management and blame them for failures. As a result, middle managers often experience frustration, low morale, and career dilemmas. The study found a relationship between middle management challenges and negative outcomes for managers and organizational performance. Further research is needed to improve organizational design and reduce conflicts among management levels.
Recommended
ARTICLE BY B C THIMMAIAH
This document provides information about the Tecnia Journal of Management Studies, including details about articles in the latest issue. The issue includes 10 articles covering topics such as India's economic policy response to COVID-19, skill development through the Pradhan Mantri Kaushal Vikas Yojana scheme, record keeping practices in Assam, implications of multigenerational diversity in academia, risk management, human resource development in tourism, dimensions of rural development in India, red ocean strategy, business analytics, and data analytics in human resources. The journal is published biannually by the Tecnia Institute of Advanced Studies.
ARTICLE BY B C THIMMAIAH
This document discusses the evolution of human resource competencies and roles in India. It outlines how the human resource function has changed over time from a focus on welfare in the early 20th century to an emphasis on human resource management and development starting in the 1980s. The economic reforms of the 1990s placed increased pressure on human resources to help organizations achieve their goals and compete internationally. As a result, HR practitioners in India are now expected to possess new competencies to fulfill evolving role expectations in the changing business environment. However, no prior empirical research has identified the specific new competencies and roles needed for HR professionals to succeed in India. This paper aims to address that gap by exploring the competencies now required of HR managers.
ARTICLE BY B C THIMMAIAH
This study compared attitudes toward eco-friendly products between urban and rural consumers in India. A survey was conducted of 400 respondents, examining attitudes toward various dimensions of eco-friendly products like raw materials, manufacturing, packaging, use, and disposal. The results showed that while gender did not significantly impact attitudes overall, females had a more favorable attitude than males toward proper disposal of products. Urban residents also had a more favorable attitude than rural residents toward raw materials, packaging, and disposal. In general, the study found that urban people were more conscious of and had a more positive attitude toward the various aspects of eco-friendly products compared to rural people.
ARTICLE BY B C THIMMAIAH
1. The document discusses changing values in human resource management (HRM) and an alternative approach of integrated personal development.
2. It notes that globalization, competition, and technological innovation have shifted economies and work to be more knowledge-based, requiring new skills beyond traditional personal development methods.
3. The authors propose that an integrated approach to personal development, addressing areas like neuro-linguistic programming, energy psychology, and humanistic theories, provides a useful alternative for developing the skills needed to manage human resources in a global context.
ARTICLE BY B C THIMMAIAH
This document discusses consolidation in the banking industry and the resulting human resource (HR) challenges. It begins by providing context on the increasing consolidation in the banking sector through mergers and acquisitions. This is done to create larger, stronger banks that can better withstand financial shocks. However, consolidation also presents significant HR challenges. It can lead to differing perspectives among merged workforces, issues with cross-cultural integration between banks with different cultures, and challenges with talent assimilation and re-skilling employees from different banks. The document argues HR managers have an important role in communication, orientation, and training to help address these challenges and ensure a smooth consolidation process.
ARTICLE BY B C THIMMAIAH
This document discusses establishing industry-driven business education through academia-industry partnerships. It argues that business schools and industry need to work more closely together given changing business needs. Industry can help orient business education by providing input on curriculum, giving guest lectures, participating in executive programs, and offering internships and projects to help students gain practical skills. Stronger collaboration is important to develop talent that benefits both academia and industry.
ARTICLE BY B C THIMMAIAH
This document summarizes research on the effect of corporate branding on industrial and organizational purchasing. It contains the following key points:
1. Corporate branding plays an important role in industrial and organizational purchasing by influencing various stakeholders in the purchase process and helping the brand remain top of mind.
2. The purchase process for industrial products is more rational and involves various roles approving specifications, soliciting quotes, technical analysis, and selecting the lowest bidder while the brand subtly influences each stage.
3. For repeat purchases, strong corporate branding builds confidence and ensures the brand is re-purchased by delivering on past performance and meeting specifications. Modifying specifications may also lead to re-purchasing the same brand based on prior experience
ARTICLE BY B C THIMMAIAH
The article discusses the challenges faced by middle management who are caught in the crossfires of top management and lower management. Middle management receives directives from top management and passes them to lower management, but this can lead to blame from both sides. Top management may bypass middle management and blame them for failures. As a result, middle managers often experience frustration, low morale, and career dilemmas. The study found a relationship between middle management challenges and negative outcomes for managers and organizational performance. Further research is needed to improve organizational design and reduce conflicts among management levels.
ARTICLE BY B C THIMMAIAH
This document discusses several contemporary issues in accounting, including accounting for price level changes, valuation of human resources, accounting for intangible assets, and brand accounting. It notes that there are multiple accepted methods for addressing these issues, which can lead to a lack of comparability between companies. Specifically mentioned are the general purchasing power method versus current cost accounting for price changes, and various cost-based and market-based approaches to valuing intangible assets and brands. The document also briefly defines and discusses the concept of "creative accounting," where companies may manipulate accounting figures and financial reporting to manage earnings and suit their own needs.
ARTICLE BY B C THIMMAIAH
This document provides information about Volume 15, Issue 2 of the Academic Studies National Journal of Jyoti Research Academy published in July-December 2022. It includes the editorial board members and details of 8 research papers published in this issue. The research papers cover topics in various disciplines like linking endometriosis and breast cancer, composting of market waste, self-leadership in organizations, preservation of culture in folktales of Tripura, and exposing the traditions of indigenous people of Arunachal Pradesh through poetry. The journal aims to encourage multidisciplinary research and provide a platform for knowledge sharing.
ARTICLE BY B C THIMMAIAH
This article discusses the effect of corporate branding on industrial and organizational purchasing. It analyzes how brands influence various stakeholders in the purchasing process, from those who initiate purchases to decision makers, gatekeepers, and end users. The influence of brands is explored for different purchasing situations like new tasks, straight re-buys, and modified re-buys. Strategies are recommended for organizations to strengthen their brand building, including establishing points of entry, personalized integrated marketing, leveraging the brand's lifespan, and developing brand intimacy. The article concludes that brands play an important role in aiding recall and influencing purchasing decisions in business-to-business contexts.
ARTICLE BY B C THIMMAIAH
Global HR skills and competencies are becoming increasingly important as globalization continues. The article discusses several key global HR skills that are important for multinational companies, including cross-cultural communication skills, cultural awareness, flexibility, and change management skills. It also outlines important global HR competencies such as openness, contextual thinking, and the ability to adapt quickly. Global leaders need to develop cultural literacy to understand differences and leverage diversity. HR professionals must help organizations and individuals develop skills for a global business environment.
ARTICLE BY B C THIMMAIAH
This document summarizes a research article that studied the effect of corporate branding on industrial and organizational purchasing. It finds that brands play an important role in business-to-business purchasing across different situations:
1) In "new task" purchases, brands influence initiators, influencers, decision makers, and users in recommending preferred brands during the specification and bidding process.
2) In "straight re-buy" purchases where customers repeatedly purchase the same item, strong brands that deliver on promises of quality and performance influence customers to keep repurchasing that brand.
3) In "modified re-buy" purchases where specifications change slightly, powerful brands from past positive experiences can persuade customers to purchase that brand for
ARTICLE BY B C THIMMAIAH
This document summarizes research on the effect of corporate branding on industrial and organizational purchasing. It contains the following key points:
1) Corporate brands play an important role in business-to-business (B2B) purchasing decisions, influencing factors like recall, comparisons, specifications, and relationships between buyers and sellers.
2) In new purchasing tasks, corporate brands that are top-of-mind are often included in initial specifications. In straight re-buys, past brand performance builds confidence. In modified re-buys, brands must convince buyers that requirements can still be met.
3) Multiple stakeholders are involved in B2B purchasing including initiators, influencers, decision makers, and users.
ARTICLE BY B C THIMMAIAH
This document discusses shifting paradigms in strategic customer relationship management (SCRM). SCRM systems must do more than just track customer interactions - they must analyze information, spot trends, and enable sales forces. Next-generation SCRM integrates customer data throughout the entire organization, from sales and marketing to engineering and operations. It provides benefits like improved communication, identifying key accounts, and turning data into actionable insights. SCRM must be designed around collaboration and information sharing across departments to facilitate real-time customer insights. Today's approach to innovation and value creation is driven by customer co-creation and intimacy, requiring SCRM solutions to manage broader customer relationships and interactions.
ARTICLE BY B C THIMMAIAH
The document discusses the issue of unemployment among technical students in India. It finds that 60% of technical students lack the skills required by industry. Engineering graduates often take clerical or banking jobs instead of jobs requiring their technical skills due to gaps between their education and industry needs. Reasons for this skills gap and unemployment include a lack of proper training, career guidance, fundamental knowledge, teaching quality, and industrial exposure in their education. The document examines unemployment rates in India by year and argues stronger coordination is needed between technical education and industry to address the unemployment problem.
customer-relationship-management-vs-consumerism-2FDn.pdf
The document discusses the relationship between customer relationship management (CRM) and consumerism. It argues that CRM, when practiced fully, can help address issues that lead to consumerism. Specifically, it notes that CRM involves making customers the central focus of all business activities in order to increase customer satisfaction and loyalty. In contrast, consumerism arises when customers exercise their rights due to poor product or service performance. The document concludes that CRM, as a marketing strategy compared to consumerism, can be a more financially viable approach for businesses if executed professionally.
ARTICLE BY B C THIMMAIAH
1) The document discusses a study comparing attitudes of males and females as well as urban and rural consumers towards environmentally friendly products in India.
2) The study found no significant difference in attitudes between males and females except for after-use features, where females had a more favorable attitude.
3) Urban consumers had a more favorable attitude overall towards environmentally friendly products compared to rural consumers, particularly regarding raw materials, packaging, and after-use features.
ARTICLE BY B C THIMMAIAH
This document discusses the need for pragmatic human resource (HR) initiatives in banks in India following deregulation and liberalization. It notes that early economic reforms focused on financial options rather than HR, but that HR is now crucial for competitiveness given globalization and technological changes. The document examines key HR issues that emerged for banks post-liberalization, like lack of skilled employees and outdated productivity norms. It argues HR initiatives must be aligned with environmental factors, determine skills needed for new challenges, reallocate resources efficiently, cut costs through outsourcing, and develop a marketing culture. A pragmatic HR approach is necessary for banks to adapt and survive increasing competition in the changing market.
ARTICLE BY B C THIMMAIAH
This document discusses environmental accounting and reporting. It begins with an introduction stating that balancing environmental protection and economic development is important for developing countries. It then provides an overview of the development of social accounting and corporate social responsibility, with an emphasis on environmental accounting, reporting, and existing reporting scenarios. The key points made are:
- Environmental accounting refers to accounting that includes environmental goods and services. It aims to measure the environmental impacts and costs of economic activities.
- The objectives of environmental accounting include better management of environmental costs, more accurate product/process costs, and identifying opportunities to minimize environmental costs.
- Benefits include reducing compliance and operating costs, aiding strategic decision making, and gaining competitive advantages through improved environmental
ARTICLE BY B C THIMMAIAH
This document discusses the potential impacts of WTO regulations on the privatization of higher education in India. It begins with background on the current state of higher education in India and then analyzes how WTO rules could open the sector to foreign universities. A SWOT analysis is presented on the strengths, weaknesses, opportunities, and threats faced by Indian universities from increasing globalization and competition. The analysis finds that while foreign involvement may bring revenue from foreign students and innovation, it also risks making education unaffordable and could undermine the culture and non-profit mission of Indian higher education.
ARTICLE BY B C THIMMAIAH
This document summarizes a journal article about overcoming barriers to implementing total quality management (TQM) based on Deming's 14 points. It discusses how TQM has become important for organizational success but can fail if not properly planned and implemented. The article reviews literature on TQM strategies and reasons for failure. It then outlines Deming's 14 points for continuous quality improvement, such as top management commitment, eliminating fear in the workplace, and breaking down barriers between departments. Implementing TQM requires changing organizational culture and having a long-term commitment to quality improvement.
ARTICLE BY B C THIMMAIAH
The document discusses several topics related to a journal issue:
1. It summarizes 3 articles on free radicals and antioxidants, a survey of medicinal plants on a college campus in India, and the synthesis of pyranopyrazoles under sonic conditions.
2. It also summarizes an article on the future of Indian banking and the challenges faced after the unification of Karnataka state.
3. The last summary is of an article discussing how COVID-19 has impacted India's tourism industry and strategies to make it self-reliant.
ARTICLE BY B C THIMMAIAH
The document discusses the need for pragmatic HR initiatives in banks in the post-liberalization era in India. It notes that globalization and deregulation have increased competition in the banking sector. While early reforms focused on financial changes, more attention must now be paid to developing human resources to gain a competitive advantage. The summary identifies key HR issues that have emerged, like the need for specialized skills, and argues that initiatives should align with the environment, determine needed skills, allocate resources efficiently, cut costs through outsourcing, and develop a market culture. HR must be strategically linked to business goals for banks to adapt and survive the new challenges.
ARTICLE BY B C THIMMAIAH
This document provides an overview of strategic customer relationship management (SCRM). It discusses how SCRM has evolved from basic contact management systems to become a core business strategy. SCRM involves integrating customer data and insights across an organization to better understand customers, identify opportunities, and drive profitable outcomes. The document also introduces the concept of next generation SCRM, which takes a more holistic view of customers by involving all business functions beyond just sales, marketing, and support. It argues next generation SCRM should be a company-wide initiative led from the top-down to fully realize its benefits.
ARTICLE BY B C THIMMAIAH
This document provides an overview of strategic customer relationship management (SCRM). It discusses how SCRM has evolved from basic contact management systems to become a core business strategy. SCRM involves integrating customer data and insights across an organization to better understand customers, identify opportunities, and drive profitable outcomes. The document also introduces the concept of next generation SCRM, which takes a more holistic view of customers by involving all business functions beyond just sales, marketing, and support. It argues next generation SCRM should be a company-wide initiative led from the top-down to realize its full benefits.
ARTICLE BY B C THIMMAIAH
This document discusses the need for pragmatic human resource (HR) initiatives in banks in India following deregulation and liberalization. It notes that early economic reforms focused on financial options and overlooked the importance of HR. With increased competition from globalization and new market entrants, banks must leverage their human resources to gain a competitive advantage. The document argues that proper HR initiatives aligned with business goals and environmental factors are necessary for banks to survive and succeed in the changing landscape. It identifies key areas for HR initiatives, including determining skills needs, resource allocation, cost cutting, and developing a marketing culture. The document stresses the importance of taking a pragmatic approach to HR initiatives to adequately position banks for success in the new economic environment.
ARTICLE BY B C THIMMAIAH
This document discusses strategic customer relationship management and the evolution of CRM systems. It begins by explaining that while many organizations recognize the value of CRM, many existing systems are just contact managers that don't help analyze customer data or drive profitable outcomes. True strategic CRM integrates customer information throughout an organization to better acquire, develop and retain customers. The document then discusses how CRM has evolved from sales tools to core business elements, and that next generation strategic CRM looks beyond just sales and marketing to involve all parts of a business. It concludes that next generation strategic CRM encompasses the entire business and ties business processes like ERP to individual customers.
More Related Content
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ARTICLE BY B C THIMMAIAH
This document discusses several contemporary issues in accounting, including accounting for price level changes, valuation of human resources, accounting for intangible assets, and brand accounting. It notes that there are multiple accepted methods for addressing these issues, which can lead to a lack of comparability between companies. Specifically mentioned are the general purchasing power method versus current cost accounting for price changes, and various cost-based and market-based approaches to valuing intangible assets and brands. The document also briefly defines and discusses the concept of "creative accounting," where companies may manipulate accounting figures and financial reporting to manage earnings and suit their own needs.
ARTICLE BY B C THIMMAIAH
This document provides information about Volume 15, Issue 2 of the Academic Studies National Journal of Jyoti Research Academy published in July-December 2022. It includes the editorial board members and details of 8 research papers published in this issue. The research papers cover topics in various disciplines like linking endometriosis and breast cancer, composting of market waste, self-leadership in organizations, preservation of culture in folktales of Tripura, and exposing the traditions of indigenous people of Arunachal Pradesh through poetry. The journal aims to encourage multidisciplinary research and provide a platform for knowledge sharing.
ARTICLE BY B C THIMMAIAH
This article discusses the effect of corporate branding on industrial and organizational purchasing. It analyzes how brands influence various stakeholders in the purchasing process, from those who initiate purchases to decision makers, gatekeepers, and end users. The influence of brands is explored for different purchasing situations like new tasks, straight re-buys, and modified re-buys. Strategies are recommended for organizations to strengthen their brand building, including establishing points of entry, personalized integrated marketing, leveraging the brand's lifespan, and developing brand intimacy. The article concludes that brands play an important role in aiding recall and influencing purchasing decisions in business-to-business contexts.
ARTICLE BY B C THIMMAIAH
Global HR skills and competencies are becoming increasingly important as globalization continues. The article discusses several key global HR skills that are important for multinational companies, including cross-cultural communication skills, cultural awareness, flexibility, and change management skills. It also outlines important global HR competencies such as openness, contextual thinking, and the ability to adapt quickly. Global leaders need to develop cultural literacy to understand differences and leverage diversity. HR professionals must help organizations and individuals develop skills for a global business environment.
ARTICLE BY B C THIMMAIAH
This document summarizes a research article that studied the effect of corporate branding on industrial and organizational purchasing. It finds that brands play an important role in business-to-business purchasing across different situations:
1) In "new task" purchases, brands influence initiators, influencers, decision makers, and users in recommending preferred brands during the specification and bidding process.
2) In "straight re-buy" purchases where customers repeatedly purchase the same item, strong brands that deliver on promises of quality and performance influence customers to keep repurchasing that brand.
3) In "modified re-buy" purchases where specifications change slightly, powerful brands from past positive experiences can persuade customers to purchase that brand for
ARTICLE BY B C THIMMAIAH
This document summarizes research on the effect of corporate branding on industrial and organizational purchasing. It contains the following key points:
1) Corporate brands play an important role in business-to-business (B2B) purchasing decisions, influencing factors like recall, comparisons, specifications, and relationships between buyers and sellers.
2) In new purchasing tasks, corporate brands that are top-of-mind are often included in initial specifications. In straight re-buys, past brand performance builds confidence. In modified re-buys, brands must convince buyers that requirements can still be met.
3) Multiple stakeholders are involved in B2B purchasing including initiators, influencers, decision makers, and users.
ARTICLE BY B C THIMMAIAH
This document discusses shifting paradigms in strategic customer relationship management (SCRM). SCRM systems must do more than just track customer interactions - they must analyze information, spot trends, and enable sales forces. Next-generation SCRM integrates customer data throughout the entire organization, from sales and marketing to engineering and operations. It provides benefits like improved communication, identifying key accounts, and turning data into actionable insights. SCRM must be designed around collaboration and information sharing across departments to facilitate real-time customer insights. Today's approach to innovation and value creation is driven by customer co-creation and intimacy, requiring SCRM solutions to manage broader customer relationships and interactions.
ARTICLE BY B C THIMMAIAH
The document discusses the issue of unemployment among technical students in India. It finds that 60% of technical students lack the skills required by industry. Engineering graduates often take clerical or banking jobs instead of jobs requiring their technical skills due to gaps between their education and industry needs. Reasons for this skills gap and unemployment include a lack of proper training, career guidance, fundamental knowledge, teaching quality, and industrial exposure in their education. The document examines unemployment rates in India by year and argues stronger coordination is needed between technical education and industry to address the unemployment problem.
customer-relationship-management-vs-consumerism-2FDn.pdf
The document discusses the relationship between customer relationship management (CRM) and consumerism. It argues that CRM, when practiced fully, can help address issues that lead to consumerism. Specifically, it notes that CRM involves making customers the central focus of all business activities in order to increase customer satisfaction and loyalty. In contrast, consumerism arises when customers exercise their rights due to poor product or service performance. The document concludes that CRM, as a marketing strategy compared to consumerism, can be a more financially viable approach for businesses if executed professionally.
ARTICLE BY B C THIMMAIAH
1) The document discusses a study comparing attitudes of males and females as well as urban and rural consumers towards environmentally friendly products in India.
2) The study found no significant difference in attitudes between males and females except for after-use features, where females had a more favorable attitude.
3) Urban consumers had a more favorable attitude overall towards environmentally friendly products compared to rural consumers, particularly regarding raw materials, packaging, and after-use features.
ARTICLE BY B C THIMMAIAH
This document discusses the need for pragmatic human resource (HR) initiatives in banks in India following deregulation and liberalization. It notes that early economic reforms focused on financial options rather than HR, but that HR is now crucial for competitiveness given globalization and technological changes. The document examines key HR issues that emerged for banks post-liberalization, like lack of skilled employees and outdated productivity norms. It argues HR initiatives must be aligned with environmental factors, determine skills needed for new challenges, reallocate resources efficiently, cut costs through outsourcing, and develop a marketing culture. A pragmatic HR approach is necessary for banks to adapt and survive increasing competition in the changing market.
ARTICLE BY B C THIMMAIAH
This document discusses environmental accounting and reporting. It begins with an introduction stating that balancing environmental protection and economic development is important for developing countries. It then provides an overview of the development of social accounting and corporate social responsibility, with an emphasis on environmental accounting, reporting, and existing reporting scenarios. The key points made are:
- Environmental accounting refers to accounting that includes environmental goods and services. It aims to measure the environmental impacts and costs of economic activities.
- The objectives of environmental accounting include better management of environmental costs, more accurate product/process costs, and identifying opportunities to minimize environmental costs.
- Benefits include reducing compliance and operating costs, aiding strategic decision making, and gaining competitive advantages through improved environmental
ARTICLE BY B C THIMMAIAH
This document discusses the potential impacts of WTO regulations on the privatization of higher education in India. It begins with background on the current state of higher education in India and then analyzes how WTO rules could open the sector to foreign universities. A SWOT analysis is presented on the strengths, weaknesses, opportunities, and threats faced by Indian universities from increasing globalization and competition. The analysis finds that while foreign involvement may bring revenue from foreign students and innovation, it also risks making education unaffordable and could undermine the culture and non-profit mission of Indian higher education.
ARTICLE BY B C THIMMAIAH
This document summarizes a journal article about overcoming barriers to implementing total quality management (TQM) based on Deming's 14 points. It discusses how TQM has become important for organizational success but can fail if not properly planned and implemented. The article reviews literature on TQM strategies and reasons for failure. It then outlines Deming's 14 points for continuous quality improvement, such as top management commitment, eliminating fear in the workplace, and breaking down barriers between departments. Implementing TQM requires changing organizational culture and having a long-term commitment to quality improvement.
ARTICLE BY B C THIMMAIAH
The document discusses several topics related to a journal issue:
1. It summarizes 3 articles on free radicals and antioxidants, a survey of medicinal plants on a college campus in India, and the synthesis of pyranopyrazoles under sonic conditions.
2. It also summarizes an article on the future of Indian banking and the challenges faced after the unification of Karnataka state.
3. The last summary is of an article discussing how COVID-19 has impacted India's tourism industry and strategies to make it self-reliant.
ARTICLE BY B C THIMMAIAH
The document discusses the need for pragmatic HR initiatives in banks in the post-liberalization era in India. It notes that globalization and deregulation have increased competition in the banking sector. While early reforms focused on financial changes, more attention must now be paid to developing human resources to gain a competitive advantage. The summary identifies key HR issues that have emerged, like the need for specialized skills, and argues that initiatives should align with the environment, determine needed skills, allocate resources efficiently, cut costs through outsourcing, and develop a market culture. HR must be strategically linked to business goals for banks to adapt and survive the new challenges.
ARTICLE BY B C THIMMAIAH
This document provides an overview of strategic customer relationship management (SCRM). It discusses how SCRM has evolved from basic contact management systems to become a core business strategy. SCRM involves integrating customer data and insights across an organization to better understand customers, identify opportunities, and drive profitable outcomes. The document also introduces the concept of next generation SCRM, which takes a more holistic view of customers by involving all business functions beyond just sales, marketing, and support. It argues next generation SCRM should be a company-wide initiative led from the top-down to fully realize its benefits.
ARTICLE BY B C THIMMAIAH
This document provides an overview of strategic customer relationship management (SCRM). It discusses how SCRM has evolved from basic contact management systems to become a core business strategy. SCRM involves integrating customer data and insights across an organization to better understand customers, identify opportunities, and drive profitable outcomes. The document also introduces the concept of next generation SCRM, which takes a more holistic view of customers by involving all business functions beyond just sales, marketing, and support. It argues next generation SCRM should be a company-wide initiative led from the top-down to realize its full benefits.
ARTICLE BY B C THIMMAIAH
This document discusses the need for pragmatic human resource (HR) initiatives in banks in India following deregulation and liberalization. It notes that early economic reforms focused on financial options and overlooked the importance of HR. With increased competition from globalization and new market entrants, banks must leverage their human resources to gain a competitive advantage. The document argues that proper HR initiatives aligned with business goals and environmental factors are necessary for banks to survive and succeed in the changing landscape. It identifies key areas for HR initiatives, including determining skills needs, resource allocation, cost cutting, and developing a marketing culture. The document stresses the importance of taking a pragmatic approach to HR initiatives to adequately position banks for success in the new economic environment.
ARTICLE BY B C THIMMAIAH
This document discusses strategic customer relationship management and the evolution of CRM systems. It begins by explaining that while many organizations recognize the value of CRM, many existing systems are just contact managers that don't help analyze customer data or drive profitable outcomes. True strategic CRM integrates customer information throughout an organization to better acquire, develop and retain customers. The document then discusses how CRM has evolved from sales tools to core business elements, and that next generation strategic CRM looks beyond just sales and marketing to involve all parts of a business. It concludes that next generation strategic CRM encompasses the entire business and ties business processes like ERP to individual customers.
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customer-relationship-management-vs-consumerism-2FDn.pdf
customer-relationship-management-vs-consumerism-2FDn.pdf