Outdoor 4G CPE
Installation Guide
Zcomax Technologies Limited
www.zcomax.co.uk
10 reasons for using the 4700ZUL
1. Antenna -Patented 11.5dBi High Gain Dual-Pol dual polarization antenna
technology ensures faster and efficient bi-directional transmission up to 20Km
distance*
2. Built to Last - IP-67 Enclosure, complete protection against dust and water
ingress
3. Extended Temperature Range - 40°C to 60°C
4. Ventilation - GORE® Vent for pressure equalization, humidity, & air flow
5. Wind Tunnel Tested - Successful Operation up to 132mph (F2 Tornado 113-
157mph)
6. Surge /Lightning Protection - IEC 6100-4-2 (ESD) and IEC 61000-4-5 (Lighting)
7. PoE Powered - Gigabit LAN Interface with IEEE 802.3at (PoE+) complaint
8. Form Factor Under 5lbs, easily mount onto lightweight poles or exterior walls
9. Corrosion Protection SurTec treated Die-cast alloy
10. Complete Kit Packaged with Gigabit PoE Injector, mounting bracket, Flooded
CAT5e and ground wire
*Distance up to 20km was tested in USA, subject to LOS, Weather condition, TX power of the 4G Base Station
•Powerful outdoor 4G / LTE mobile router
with SIM card slot.
•Broadband LTE mobile access in
locations where standard mobile devices
do not allow this.
•Supported speeds of 100 Mb DL / 50 Mb
UL (LTE frequency bands 1/3/7/8/20).
•The built-in premium modem Sierra
Wireless delivers complete reliability of
mobility connections and stability of
operation.
•The high performance dual polarized
MiMO antenna ensures the reception of
the LTE signal also in the border areas of
coverage.
•Robust IP67 industrial housing for
installation in the most demanding
environments.
•Temperature range: -40 ° C ~ 60 ° C
•1 x 10/100 Ethernet LAN port with PoE
support (IEEE 802.3af) for power supply
•Firewall, QoS, IPv6 Ready.
•Management via graphical interface
(GUI) and TR-069.
Main Features:
Cloud
Managed
Hardware Setup Guide
PLEASE READ THE QUICK START GUIDE AND FOLLOW THE STEPS CAREFULLY. THIS QUICK START
GUIDE WILL HELP YOU INSTALL THE DEVICE PROPERLY AND AVOID IMPROPER USAGE.
•BiPAC 4700ZUL 4G/LTE Outdoor Router
•M25 Cable Gland
•This Quick Installation Guide
•Outdoor LAN Cable
•Gigabit Power-over-
•Ethernet (PoE) Injector
•Grounding Wire
•Mounting Kit
Package Contents:
Make sure you grounded the BiPAC 4700 ODU
Attach the grounding wire to the BiPAC 4700
4G Router.
Connection
Topology
It is recommended to use an Industrial-grade
SIM card.
Gold Plate facing
down to the SIM slot
Assemble M25 cable gland
Mounting Kit Installation
• Attach the Articulation Pole to the Enclosure
• Attach the articulation pole to the back of the BiPAC 4700ZUL using M6*16
screws and washers.
Wall Mount Pole Mount Large Size Pole
Cross-Polarized Antenna
The original of the source position, the nominal position, is seeing the
Billion logo when facing toward the BiPAC 4700ZUL
Dual-Polarized Antenna
From the nominal position, adjusting and rotating the BiPAC 4700ZUL in
-45 or +45, anticlockwise or clockwise, degree angle.
Position Adjustment
Find the location and best angle for getting the strongest signal from the base station. The BiPAC
4700ZUL must be directed towards the nearest base station.
Adjusting the router position to get a better reception and/or fine-tuning the router orientation (in
horizontal/vertical position or 45 degree angle position) to have the best signal strength
Login to your BiPAC 4700ZUL
1. The default IP of the modem is 192.168.1.254 with subnet
255.255.255.0. Make sure the attached PC to this router is on
the same subnet and has an IP address in the range between
192.168.1.1 ~ 192.168.1.253.
2. Open a web browser and type http://192.168.1.254 in the
URL address bar. The login prompt will appear.
3. Input the default username (admin) and password (admin)
4. Use the Quick Start wizard for fast Internet connection
setups.
5. Time Zone configuration to GMT
6. After finishing the configuration, please make sure you
changed the default admin login password and note it down.
APN, Username and Password Settings
Vodafone (contract) 3 O2 (contract)
APN: internet APN: three.co.uk APN: mobile.o2.co.uk
Username: web Username: blank Username: web
Password: web Password: blank Password: web
Some standard mobile operator UK settings:
Vodafone (PAYG) EE BT
APN: pp.vodafone.co.uk APN: everywhere APN: btmobile.bt.com
Username: web Username: eesecure Username: bt
Password: web Password: secure Password: bt
• For a more comprehensive list of UK APN settings please check out details here:
• www.mobilez.org/support/apns/uk/
• N.B. Please be aware that mobile service providers may change their APN, Username and Password settings
depending on the nature of your contract, so be advised to double-check with your service provider first if you are
experiencing connection difficulties. APN name, Username and Password are the 3 fields needed to set up your mobile
broadband connectivity. Please do not change the remaining fields unless specified by your service provider.
Other Feature - SMS Control
SMS control allows a couple of basic functions.
1. Under Configuration>Internet Setup>Internet
you can access the SMS Control feature by
clicking on the blue SMS Control text field at the
bottom of the page.
2. Once you have enabled SMS control and set up
the password – maximum 10 characters – you
can perform the following.
3. *60 for a status report (no password needed).
4. reboot#password to reboot the router
Locate 4G Mast
• https://www.mastdata.com create an 30 days
account. Input the 4G installation site Postcode
•Yellow Circle = Installation Site
•Identify the nearest 4G Mast
•We will use the EE for an example.
•Click on the EE mast
Click on the view on Google Map with Measure Tool
Copy the Coordination
Launch the Google Earth program
paste the GPS coordinates into the Google earth
Input the site address into Google
Earth.
Use the Ruler tool draw a line from the
installation site to the Mast which is
299.97degree
Launch mobile phone Compass app and point the Outdoor 4G
panel to 299.97 Degree that’s where the mast direction.
Checking Line of sight - Right click on
the line- select show elevation profile
Troubleshooting
1. None of the LEDs are on when you turn on the Router.
Check the connection between the adapter and the router. If the error persists, you may have
a hardware problem. In this case you should contact technical support.
2. You have forgotten your Router login and/or password.
Try the default login and password, please refer to User Manual or consult with your Internet
Service Provider. If this fails, you can restore your router to its factory settings by holding the
Reset button on the back of your router for 6 seconds or more. *This username / password may vary
by different Internet Service Providers.
3. Can’t ping any PCs on the LAN.
Check the LAN(PoE) LED on the Router. The LED should be on for the port that has a PC
connected. If it is off, check the cables between your Router and the PC. Make sure you have
uninstalled any software firewall for troubleshooting. Verify that the IP address and the subnet
mask are consistent between the router and the workstations.
Thank you!
Technical Support
+44(0)20 8982 8200
techsupport@zcomax.co.uk
Copyright © 2018 ZCOMAX. All rights reserved. ZCOMAX, the ZCOMAX logo, are trademarks of
ZCOMAX Technologies Limited. All other company and product names may be trademarks of their
respective companies. While every effort is made to ensure the information given is accurate, ZCOMAX
does not accept liability for any errors or mistakes which may arise. Specifications and other
information in this document may be subject to change without prior notice. To learn more about
ZCOMAX products, visit www.zcomax.co.uk

Outdoor 4G LTE CPE Installation Guide

  • 1.
    Outdoor 4G CPE InstallationGuide Zcomax Technologies Limited www.zcomax.co.uk
  • 2.
    10 reasons forusing the 4700ZUL 1. Antenna -Patented 11.5dBi High Gain Dual-Pol dual polarization antenna technology ensures faster and efficient bi-directional transmission up to 20Km distance* 2. Built to Last - IP-67 Enclosure, complete protection against dust and water ingress 3. Extended Temperature Range - 40°C to 60°C 4. Ventilation - GORE® Vent for pressure equalization, humidity, & air flow 5. Wind Tunnel Tested - Successful Operation up to 132mph (F2 Tornado 113- 157mph) 6. Surge /Lightning Protection - IEC 6100-4-2 (ESD) and IEC 61000-4-5 (Lighting) 7. PoE Powered - Gigabit LAN Interface with IEEE 802.3at (PoE+) complaint 8. Form Factor Under 5lbs, easily mount onto lightweight poles or exterior walls 9. Corrosion Protection SurTec treated Die-cast alloy 10. Complete Kit Packaged with Gigabit PoE Injector, mounting bracket, Flooded CAT5e and ground wire *Distance up to 20km was tested in USA, subject to LOS, Weather condition, TX power of the 4G Base Station
  • 3.
    •Powerful outdoor 4G/ LTE mobile router with SIM card slot. •Broadband LTE mobile access in locations where standard mobile devices do not allow this. •Supported speeds of 100 Mb DL / 50 Mb UL (LTE frequency bands 1/3/7/8/20). •The built-in premium modem Sierra Wireless delivers complete reliability of mobility connections and stability of operation. •The high performance dual polarized MiMO antenna ensures the reception of the LTE signal also in the border areas of coverage. •Robust IP67 industrial housing for installation in the most demanding environments. •Temperature range: -40 ° C ~ 60 ° C •1 x 10/100 Ethernet LAN port with PoE support (IEEE 802.3af) for power supply •Firewall, QoS, IPv6 Ready. •Management via graphical interface (GUI) and TR-069. Main Features: Cloud Managed
  • 4.
    Hardware Setup Guide PLEASEREAD THE QUICK START GUIDE AND FOLLOW THE STEPS CAREFULLY. THIS QUICK START GUIDE WILL HELP YOU INSTALL THE DEVICE PROPERLY AND AVOID IMPROPER USAGE. •BiPAC 4700ZUL 4G/LTE Outdoor Router •M25 Cable Gland •This Quick Installation Guide •Outdoor LAN Cable •Gigabit Power-over- •Ethernet (PoE) Injector •Grounding Wire •Mounting Kit Package Contents:
  • 5.
    Make sure yougrounded the BiPAC 4700 ODU Attach the grounding wire to the BiPAC 4700 4G Router. Connection Topology
  • 6.
    It is recommendedto use an Industrial-grade SIM card. Gold Plate facing down to the SIM slot
  • 7.
  • 8.
    Mounting Kit Installation •Attach the Articulation Pole to the Enclosure • Attach the articulation pole to the back of the BiPAC 4700ZUL using M6*16 screws and washers. Wall Mount Pole Mount Large Size Pole
  • 9.
    Cross-Polarized Antenna The originalof the source position, the nominal position, is seeing the Billion logo when facing toward the BiPAC 4700ZUL
  • 10.
    Dual-Polarized Antenna From thenominal position, adjusting and rotating the BiPAC 4700ZUL in -45 or +45, anticlockwise or clockwise, degree angle. Position Adjustment Find the location and best angle for getting the strongest signal from the base station. The BiPAC 4700ZUL must be directed towards the nearest base station. Adjusting the router position to get a better reception and/or fine-tuning the router orientation (in horizontal/vertical position or 45 degree angle position) to have the best signal strength
  • 11.
    Login to yourBiPAC 4700ZUL 1. The default IP of the modem is 192.168.1.254 with subnet 255.255.255.0. Make sure the attached PC to this router is on the same subnet and has an IP address in the range between 192.168.1.1 ~ 192.168.1.253. 2. Open a web browser and type http://192.168.1.254 in the URL address bar. The login prompt will appear. 3. Input the default username (admin) and password (admin) 4. Use the Quick Start wizard for fast Internet connection setups. 5. Time Zone configuration to GMT 6. After finishing the configuration, please make sure you changed the default admin login password and note it down.
  • 12.
    APN, Username andPassword Settings Vodafone (contract) 3 O2 (contract) APN: internet APN: three.co.uk APN: mobile.o2.co.uk Username: web Username: blank Username: web Password: web Password: blank Password: web Some standard mobile operator UK settings: Vodafone (PAYG) EE BT APN: pp.vodafone.co.uk APN: everywhere APN: btmobile.bt.com Username: web Username: eesecure Username: bt Password: web Password: secure Password: bt • For a more comprehensive list of UK APN settings please check out details here: • www.mobilez.org/support/apns/uk/ • N.B. Please be aware that mobile service providers may change their APN, Username and Password settings depending on the nature of your contract, so be advised to double-check with your service provider first if you are experiencing connection difficulties. APN name, Username and Password are the 3 fields needed to set up your mobile broadband connectivity. Please do not change the remaining fields unless specified by your service provider.
  • 13.
    Other Feature -SMS Control SMS control allows a couple of basic functions. 1. Under Configuration>Internet Setup>Internet you can access the SMS Control feature by clicking on the blue SMS Control text field at the bottom of the page. 2. Once you have enabled SMS control and set up the password – maximum 10 characters – you can perform the following. 3. *60 for a status report (no password needed). 4. reboot#password to reboot the router
  • 14.
    Locate 4G Mast •https://www.mastdata.com create an 30 days account. Input the 4G installation site Postcode
  • 15.
    •Yellow Circle =Installation Site •Identify the nearest 4G Mast •We will use the EE for an example. •Click on the EE mast
  • 16.
    Click on theview on Google Map with Measure Tool
  • 17.
  • 18.
    Launch the GoogleEarth program paste the GPS coordinates into the Google earth
  • 19.
    Input the siteaddress into Google Earth.
  • 20.
    Use the Rulertool draw a line from the installation site to the Mast which is 299.97degree
  • 21.
    Launch mobile phoneCompass app and point the Outdoor 4G panel to 299.97 Degree that’s where the mast direction.
  • 22.
    Checking Line ofsight - Right click on the line- select show elevation profile
  • 23.
    Troubleshooting 1. None ofthe LEDs are on when you turn on the Router. Check the connection between the adapter and the router. If the error persists, you may have a hardware problem. In this case you should contact technical support. 2. You have forgotten your Router login and/or password. Try the default login and password, please refer to User Manual or consult with your Internet Service Provider. If this fails, you can restore your router to its factory settings by holding the Reset button on the back of your router for 6 seconds or more. *This username / password may vary by different Internet Service Providers. 3. Can’t ping any PCs on the LAN. Check the LAN(PoE) LED on the Router. The LED should be on for the port that has a PC connected. If it is off, check the cables between your Router and the PC. Make sure you have uninstalled any software firewall for troubleshooting. Verify that the IP address and the subnet mask are consistent between the router and the workstations.
  • 24.
    Thank you! Technical Support +44(0)208982 8200 techsupport@zcomax.co.uk Copyright © 2018 ZCOMAX. All rights reserved. ZCOMAX, the ZCOMAX logo, are trademarks of ZCOMAX Technologies Limited. All other company and product names may be trademarks of their respective companies. While every effort is made to ensure the information given is accurate, ZCOMAX does not accept liability for any errors or mistakes which may arise. Specifications and other information in this document may be subject to change without prior notice. To learn more about ZCOMAX products, visit www.zcomax.co.uk