The global OSS & BSS market size reached US$ 59.9 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 142.9 Billion by 2032, exhibiting a growth rate (CAGR) of 9.8% during 2024-2032.
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2. About IMARC Group
International Market Analysis Research and Consulting Group is a leading adviser on management
strategy and market research worldwide. We partner with clients in all regions and industry
verticals to identify their highest-value opportunities, address their most critical challenges, and
transform their businesses.
IMARC’s information products include major market, scientific, economic and technological
developments for business leaders in pharmaceutical, industrial, and high technology
organizations. Market forecasts and industry analysis for biotechnology, advanced materials,
chemicals, food and beverage, travel and tourism, nanotechnology and novel processing methods
are at the top of the company’s expertise.
IMARC’s tailored approach combines unfathomable insight into the dynamics of companies and
markets with close cooperation at all levels of the client organization. This ensures that our clients
achieve unmatchable competitive advantage, build more proficient organizations, and secure lasting
results.
3. Report Highlight
and Description
According to the latest report by IMARC Group, titled "OSS & BSS Market:
Global Industry Trends, Share, Size, Growth, Opportunity and Forecast
2024-2032," the global OSS & BSS market size reached US$ 59.9 Billion in
2023.
An operation support system (OSS) is an information processing system used
by operators to control, examine, manage, and improve communications and
device networks. It deals with order processing and service provisioning
operations, which involves customer assistance maintenance, management of
routers, servers, and electronic devices, and network planning. Meanwhile, a
business support system (BSS) represents administrative services that are
employed to execute customer-oriented operations, including billing, order
administration, customer relationship management (CRM), and call center
automation.
OSS and BSS are interchangeable solutions that improve efficiency by
promoting effective internal communications, enhance the quality of service
(QoS), and offer scalability, security, and better outreach. As a result, OSS &
BSS systems are widely used by network planners, operations, architects,
service designers, support, and engineering teams of the service provider.
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bss-market/requestsample
4. Report Description
Global OSS & BSS Market Trends:
The widespread adoption of OSS and BSS across the telecommunication sector for fault and performance
management, network security, and customer activation operations is primarily driving the market growth. In line
with this, the increasing need to reduce capital expenditure (CAPEX) and operational expenditure (OPEX) and the
escalating demand for centralized customer support systems are acting as another growth-inducing factor. Such
solutions provide an omnichannel experience, transform administrative architecture, and offer an exceptional user
experience. Moreover, the extensive usage of cloud-based OSS and BSS, due to their flexibility, cost-efficiency,
and better administrative task optimization capability, is favoring the market growth.
Additionally, the large-scale integration of the internet of things (IoT) and the development of new generation OSS
(NGOSS) are impelling the market growth. Furthermore, the introduction of a convergent billing system that offers
superior invoicing functionality and excellent customer service and support is supporting the market growth.
Besides this, the escalating employment of industrial automation, business intelligence (BI), artificial intelligence
(AI), and machine learning (ML) technologies to streamline organizational operations and the emergence of fifth-
generation (5G) applications and services are positively augmenting the market growth.
Looking forward, the market value is projected to reach US$ 142.9 Billion by 2032, expanding at a CAGR of
9.8% during 2024-2032.
View Report TOC, Figures and Tables: https://www.imarcgroup.com/oss-bss-market
5. Report
Segmentation
Breakup by Component:
• Solution
• Services
Breakup by OSS & BSS Solution Type:
• Network Planning and Design
• Service Delivery
• Service Fulfillment
• Service Assurance
• Billing and Revenue Management
• Network Performance Management
• Customer and Product Management
• Others
Breakup by Deployment Mode:
• On-premises
• Cloud-based
6. Report
Segmentation
Breakup by Organization Size:
• Small and Medium-sized Enterprises
• Large Enterprises
Breakup by Industry Vertical:
• IT and Telecom
• BFSI
• Media and Entertainment
• Retail and E-Commerce
• Others
Breakup by Region:
• North America
• Asia-Pacific
• Europe
• Latin America
• Middle East and Africa
7. Competitive
Landscape with
Key Players
• Amdocs
• Cisco Systems Inc.
• Comarch SA
• Hewlett Packard Enterprise Development
LP
• Huawei Technologies Co. Ltd.
• Infosys Limited
• Netcracker Technology Corporation (NEC
Corporation)
• Nokia Corporation
• Oracle Corporation
• Suntech S.A.
• Telefonaktiebolaget LM Ericsson.
8. Key Questions
Answered in
the Report
What was the size of the global OSS & BSS market in 2023?
What is the expected growth rate of the global OSS & BSS
market during 2024-2032?
What are the key factors driving the global OSS & BSS
market?
What has been the impact of COVID-19 on the global OSS &
BSS market?
What is the breakup of the global OSS & BSS market based on
the component?
What is the breakup of the global OSS & BSS market based on
the OSS & BSS solution type?
What is the breakup of the global OSS & BSS market based on
the deployment mode?
9. Key Questions
Answered in
the Report
What is the breakup of the global OSS & BSS market based on
the organization size?
What is the breakup of the global OSS & BSS market based on
the industry vertical?
What are the key regions in the global OSS & BSS market?
Who are the key players/companies in the global OSS & BSS
market?
10. Table of
Contents
1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global OSS & BSS Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Component
6.1 Solution
6.1.1 Market Trends
6.1.2 Mark et Forecast
6.2 Services
6.2.1 Mark et Trends
6.2.2 Mark et Forecast
7 Market Breakup by OSS & BSS Solution Type
7.1 Network Planning and Design
7.1.1 Mark et Trends
7.1.2 Mark et Forecast
11. Table of
Contents
7.2 Service Delivery
7.2.1 Mark et Trends
7.2.2 Mark et Forecast
7.3 Service Fulf illment
7.3.1 Market Trends
7.3.2 Mark et Forecast
7.4 Service Assurance
7.4.1 Mark et Trends
7.4.2 Mark et Forecast
7.5 Billing and Revenue Management
7.5.1 Mark et Trends
7.5.2 Mark et Forecast
7.6 Network Performance Management
7.6.1 Market Trends
7.6.2 Mark et Forecast
7.7 Customer and Product Management
7.7.1 Mark et Trends
7.7.2 Mark et Forecast
7.8 Others
7.8.1 Mark et Trends
7.8.2 Mark et Forecast
8 Market Breakup by Deployment Mode
8.1 On-premises
8.1.1 Mark et Trends
8.1.2 Mark et Forecast
8.2 Cloud-based
8.2.1 Mark et Trends
8.2.2 Mark et Forecast
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