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Oracle: Customer is the Hub

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MassTLC
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The document discusses making the customer the central focus by providing analytics from a single data source across multiple channels anytime and on any device to give contextual, historical and predictive insights for personalized, optimized experiences.

1 of 8
Customer Is The Hub Final Destination… How What When
Then
Now
Integration Analytics Access Make The Customer The Hub
Any Form Factor Any Time Context Specific Access
Historical Trends Anticipated Events Actionable Analytics
One Data Source Many Tools, One Process One User Experience Integration
@jshriber Transactional Multi-Channel Customer is the Hub

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Oracle: Customer is the Hub

Editor's Notes

  1. © 2011 Oracle Corporation – Proprietary and Confidential This document in any form, software or printed matter, contains proprietary information that is the exclusive property of Oracle.  This document and information contained herein may not be disclosed, copied, reproduced or distributed to anyone outside Oracle without prior written consent of Oracle.