The document provides troubleshooting steps for enabling location services on different browsers (Chrome, Opera, Safari, Firefox, Edge) in order to use location-based searches on a website. It includes instructions for changing privacy and permission settings on each browser to allow websites to access location. It also provides alternatives to searching by location such as searching near a city or address.
The document provides troubleshooting instructions for enabling location services on different browsers (Chrome, Opera, Safari, Firefox, Edge, and others) in order to use location-based searches on a website. It includes steps to check privacy settings and refresh the browser page. Reviews of a water damage restoration company, Paul Davis Restoration, are also provided that describe customer service experiences.
- Lynn M. had a stellar experience working with Valet Custom Cabinets from the initial phone call through completion of the project.
- She worked with Robert to design a two-wall unit for a home office/guest room including a gift wrapping cabinet and a drawer that extends to form a table.
- Robert paid attention to details and created a beautiful unit with beveled glass cabinets and internal lighting that met all of Lynn's wants and needs.
- Installers Mark and Zoltan completed the installation professionally.
Yard Elves Inc. is expanding into commercial landscaping after completing several large residential projects, including a landscape installation on a 40-acre estate. The expansion comes nearly 10 years after owner Alan Horne founded the company, which had previously focused on residential work. Horne was inspired to move into commercial projects after the success of a million-dollar waterfall installation at a large residential property in Estes Park.
The document provides instructions for enabling location services on different browsers so that a location search can be performed on a Yelp page. It includes steps for Chrome, Opera, Safari, Firefox, Internet Explorer, and Edge. It also provides some troubleshooting tips if location is still not found or permission is not granted, such as searching by city instead of location.
The document provides instructions for enabling location services on different browsers so that a user's location can be found for a search on Yelp. It includes steps for Chrome, Opera, Safari, Firefox, Internet Explorer, and Edge. It also provides additional troubleshooting tips if location is still not found, such as searching by city instead of location.
Thomas Brown visited the site of a prospective new member and observed neglect - the offices were messy, the entrance had weeds and trash, and a large pile of trash sat in front of the pool being built in an affluent neighborhood. During the meeting, an angry neighbor complained about the months-long eyesore. Brown also saw safety hazards in the unfinished pool. The poor conditions reflected badly on the company and likely drove away business. Brown stresses that companies should keep job sites immaculate to attract referrals and avoid issues that could lead to lawsuits or going out of business.
It's a Ratings and Review world, and no community can ignore them and hope those reviews will just go away. Watch us take actual reviews, break them down and construct impactful responses using our Save T.H.E.M. technique
Capitol Hill Handyman is a residential and commercial handyman service covering the Seattle area. They offer a wide range of services including assembly, installation, repair, demolition, painting, and more. With over 50 years of combined experience, they aim to be a one stop solution for homeowners and businesses needing assistance with various tasks and projects. They pride themselves on quality workmanship and excellent customer service.
The document provides troubleshooting instructions for enabling location services on different browsers (Chrome, Opera, Safari, Firefox, Edge, and others) in order to use location-based searches on a website. It includes steps to check privacy settings and refresh the browser page. Reviews of a water damage restoration company, Paul Davis Restoration, are also provided that describe customer service experiences.
- Lynn M. had a stellar experience working with Valet Custom Cabinets from the initial phone call through completion of the project.
- She worked with Robert to design a two-wall unit for a home office/guest room including a gift wrapping cabinet and a drawer that extends to form a table.
- Robert paid attention to details and created a beautiful unit with beveled glass cabinets and internal lighting that met all of Lynn's wants and needs.
- Installers Mark and Zoltan completed the installation professionally.
Yard Elves Inc. is expanding into commercial landscaping after completing several large residential projects, including a landscape installation on a 40-acre estate. The expansion comes nearly 10 years after owner Alan Horne founded the company, which had previously focused on residential work. Horne was inspired to move into commercial projects after the success of a million-dollar waterfall installation at a large residential property in Estes Park.
The document provides instructions for enabling location services on different browsers so that a location search can be performed on a Yelp page. It includes steps for Chrome, Opera, Safari, Firefox, Internet Explorer, and Edge. It also provides some troubleshooting tips if location is still not found or permission is not granted, such as searching by city instead of location.
The document provides instructions for enabling location services on different browsers so that a user's location can be found for a search on Yelp. It includes steps for Chrome, Opera, Safari, Firefox, Internet Explorer, and Edge. It also provides additional troubleshooting tips if location is still not found, such as searching by city instead of location.
Thomas Brown visited the site of a prospective new member and observed neglect - the offices were messy, the entrance had weeds and trash, and a large pile of trash sat in front of the pool being built in an affluent neighborhood. During the meeting, an angry neighbor complained about the months-long eyesore. Brown also saw safety hazards in the unfinished pool. The poor conditions reflected badly on the company and likely drove away business. Brown stresses that companies should keep job sites immaculate to attract referrals and avoid issues that could lead to lawsuits or going out of business.
It's a Ratings and Review world, and no community can ignore them and hope those reviews will just go away. Watch us take actual reviews, break them down and construct impactful responses using our Save T.H.E.M. technique
Capitol Hill Handyman is a residential and commercial handyman service covering the Seattle area. They offer a wide range of services including assembly, installation, repair, demolition, painting, and more. With over 50 years of combined experience, they aim to be a one stop solution for homeowners and businesses needing assistance with various tasks and projects. They pride themselves on quality workmanship and excellent customer service.
Yes, and! How lessons from improv comedy can help your communication and care...Michael Hagesfeld
Everything is communication. As such, the more we improve our communication, the more it helps our career. By utilizing the rules of improv comedy, we can work with our communication partners to find, affirm, and meet our shared communication goals.
The document provides guidance for customer care representatives in handling inbound phone calls from customers in a structured process with the overall goal of scheduling a free in-home consultation. The process involves initially greeting the customer, identifying the reason for their call, qualifying their product interests and needs, collecting their contact information, creating urgency to schedule an appointment while checking availability, and closing the call by confirming details. Representatives are expected to be friendly, helpful and build rapport to make a positive first impression and set the tone for future interactions.
Yes and! Using the rules of improv comedy to improve your communication and y...Michael Hagesfeld
A developer walks into a bar - then he walks out because people are scary. Improve your communications using the rules of improv comedy, including Yes and, no negation, and honesty. Every communication has a shared goal - learn how to find and reach it!
Fahrenheit Plumbing is your go-to source for fast and efficient emergency plumbing repair. Our expert professionals are among the few 24-hour plumbers in Orlando, so if you need a skilled company that is prepared to handle an your emergency quickly and effectively, you can rely on Fahrenheit Plumbing to deliver.
Advanced principles of buying or selling a home. slide sharecora coonich
This document provides guidance on preparing to buy or sell a home. It emphasizes that preparation is key, as it will help maximize sale price and minimize time on the market. It recommends working with a real estate agent to understand the market, prioritize tasks, declutter the home, stage it effectively, and ultimately achieve the most profitable sale.
The document discusses how the speaker learned to take a more data-driven approach to prioritizing projects while working at Etsy. Initially, projects were chosen based on which ideas sounded best rather than rigorous testing. This led to many failures. The speaker began validating ideas using analytics before development to estimate potential impact. Two examples are provided where preliminary estimates showed one idea had little potential to increase sales while another, sending reminder emails, showed promise.
This document summarizes common marketing mistakes such as using unclear or inappropriate names for products or businesses, poor website design, lack of audience research, and failure to track campaign results. It provides examples of mistakes like "Soon Fat Chinese Take Away" and "Crapi Apartments" as well as recommendations for improvements like using clear and straightforward titles, knowing the target audience, and measuring outcomes of marketing initiatives. The document also discusses the importance of responding professionally to negative customer feedback online.
How You Handle Chaos Will Determine Your Success Or FailureEmployment Crossing
You can only grow if you are willing to subject yourself to, and tolerate chaos and confusion. In fact, the ability to create and manage chaos is one of the most formidable skills anyone can have.
This document provides information about HomeSmart Installations Ltd., a company that offers a range of home improvement products and services including windows, doors, roofing, conservatories, and driveways. It highlights some of the key benefits of their products such as high security, energy efficiency, and durability. It also includes reviews and testimonials from past customers praising the professionalism, quality of work, and customer service provided by HomeSmart Installations Ltd.
The document discusses the power of saying "thank you" genuinely. It argues that saying thank you can build and strengthen relationships at work and home by building goodwill. Thanking others also spreads happiness to both the recipient and giver as it costs nothing. Regularly expressing appreciation and respect for others' work, no matter their role, builds respect and can motivate others to go the extra mile. The document recommends keeping a daily tracker for 15 days to validate how often one says thank you, expecting a 20% increase in thanks given. Over a year, consistently saying thank you can create more warmth, friendliness, happiness and joy in one's life and relationships.
A Quick and Easy Guide to House Levelingarredondo822
House leveling in Texas for older homes can be quite common. Know the basics of foundation repair and how to tell if you need it based on the signs your home is giving you.
The document discusses changes that a property management company called Delta REP is making to improve the living experience for tenants and address issues around organizing shared spaces and finances. It outlines new policies for designating house representatives, submitting repair requests directly to maintenance staff, and clarifies what is included in tenants' monthly payments. It also explains that costs for lawn care and snow removal will now be included, and provides tips for tenants to help keep costs low.
If you don't worry about your carpet warrenty then don't worry if you don't use Hot Water Exraction. If it is something you want then do what the carpet mills recommend. We take it farther with a GREEN Cleaning solutions and detail cleaning like no others.
King's Carpet of Northern Colorado provides carpet, upholstery, duct, and tile cleaning services using green cleaning products and methods. They highlight customer testimonials praising the professionalism of their staff and the quality results achieved in cleaning even heavily soiled carpets and removing stubborn stains. The document emphasizes that their cleaning process thoroughly extracts water from carpets to ensure spots are fully removed and carpets dry quickly.
King's Carpet of Northern Colorado provides carpet, upholstery, duct, and tile cleaning services using green cleaning products and methods. They highlight customer testimonials praising the professionalism of their staff and the quality results achieved in cleaning even heavily soiled carpets and removing stubborn stains. The document emphasizes that their cleaning process thoroughly extracts water from carpets to ensure spots are fully removed and carpets dry quickly.
King's Carpet of Northern Colorado provides carpet, upholstery, duct, and tile cleaning services using green cleaning products and methods. They highlight customer testimonials praising the professionalism of their staff and the quality results achieved in cleaning even heavily soiled carpets and removing stubborn stains. The document emphasizes that their cleaning process thoroughly extracts water from carpets to ensure spots are fully removed and carpets dry quickly.
GoldStar Home Remodeling is a home remodeling company that has been in business for 9 years. They specialize in bathroom remodeling, basement remodeling, and tile installations. They complete full bathroom remodels, basement remodels, and tile work for floors, walls, fireplaces, and kitchen backsplashes. They encourage customers to get referrals, check with the BBB, and ask for proof of insurance when hiring a contractor.
Dan Ewbank helped a client purchase a condo in Destin, Florida. He spent many hours showing the client properties over two summers until the perfect listing, Cabana Club, came up. Dan worked quickly and the condo was under contract within a few days. Throughout the entire purchase process, Dan was available to answer questions and ensure everything went smoothly. The client highly recommends Dan for his outstanding customer service and expertise in navigating the property buying process.
The Youth Ministry team discussed preparations for the upcoming school year and funding for a youth position. The Adult Formation team scheduled programs for September through December, with speakers on pilgrimages, environmental issues, and Advent topics. The Buildings and Grounds team addressed rainwater issues in the Education building and Estill House, installing motion sensors in bathrooms to save energy, and planning to replace thermostats, especially the two in the Nave.
Yes, and! How lessons from improv comedy can help your communication and care...Michael Hagesfeld
Everything is communication. As such, the more we improve our communication, the more it helps our career. By utilizing the rules of improv comedy, we can work with our communication partners to find, affirm, and meet our shared communication goals.
The document provides guidance for customer care representatives in handling inbound phone calls from customers in a structured process with the overall goal of scheduling a free in-home consultation. The process involves initially greeting the customer, identifying the reason for their call, qualifying their product interests and needs, collecting their contact information, creating urgency to schedule an appointment while checking availability, and closing the call by confirming details. Representatives are expected to be friendly, helpful and build rapport to make a positive first impression and set the tone for future interactions.
Yes and! Using the rules of improv comedy to improve your communication and y...Michael Hagesfeld
A developer walks into a bar - then he walks out because people are scary. Improve your communications using the rules of improv comedy, including Yes and, no negation, and honesty. Every communication has a shared goal - learn how to find and reach it!
Fahrenheit Plumbing is your go-to source for fast and efficient emergency plumbing repair. Our expert professionals are among the few 24-hour plumbers in Orlando, so if you need a skilled company that is prepared to handle an your emergency quickly and effectively, you can rely on Fahrenheit Plumbing to deliver.
Advanced principles of buying or selling a home. slide sharecora coonich
This document provides guidance on preparing to buy or sell a home. It emphasizes that preparation is key, as it will help maximize sale price and minimize time on the market. It recommends working with a real estate agent to understand the market, prioritize tasks, declutter the home, stage it effectively, and ultimately achieve the most profitable sale.
The document discusses how the speaker learned to take a more data-driven approach to prioritizing projects while working at Etsy. Initially, projects were chosen based on which ideas sounded best rather than rigorous testing. This led to many failures. The speaker began validating ideas using analytics before development to estimate potential impact. Two examples are provided where preliminary estimates showed one idea had little potential to increase sales while another, sending reminder emails, showed promise.
This document summarizes common marketing mistakes such as using unclear or inappropriate names for products or businesses, poor website design, lack of audience research, and failure to track campaign results. It provides examples of mistakes like "Soon Fat Chinese Take Away" and "Crapi Apartments" as well as recommendations for improvements like using clear and straightforward titles, knowing the target audience, and measuring outcomes of marketing initiatives. The document also discusses the importance of responding professionally to negative customer feedback online.
How You Handle Chaos Will Determine Your Success Or FailureEmployment Crossing
You can only grow if you are willing to subject yourself to, and tolerate chaos and confusion. In fact, the ability to create and manage chaos is one of the most formidable skills anyone can have.
This document provides information about HomeSmart Installations Ltd., a company that offers a range of home improvement products and services including windows, doors, roofing, conservatories, and driveways. It highlights some of the key benefits of their products such as high security, energy efficiency, and durability. It also includes reviews and testimonials from past customers praising the professionalism, quality of work, and customer service provided by HomeSmart Installations Ltd.
The document discusses the power of saying "thank you" genuinely. It argues that saying thank you can build and strengthen relationships at work and home by building goodwill. Thanking others also spreads happiness to both the recipient and giver as it costs nothing. Regularly expressing appreciation and respect for others' work, no matter their role, builds respect and can motivate others to go the extra mile. The document recommends keeping a daily tracker for 15 days to validate how often one says thank you, expecting a 20% increase in thanks given. Over a year, consistently saying thank you can create more warmth, friendliness, happiness and joy in one's life and relationships.
A Quick and Easy Guide to House Levelingarredondo822
House leveling in Texas for older homes can be quite common. Know the basics of foundation repair and how to tell if you need it based on the signs your home is giving you.
The document discusses changes that a property management company called Delta REP is making to improve the living experience for tenants and address issues around organizing shared spaces and finances. It outlines new policies for designating house representatives, submitting repair requests directly to maintenance staff, and clarifies what is included in tenants' monthly payments. It also explains that costs for lawn care and snow removal will now be included, and provides tips for tenants to help keep costs low.
If you don't worry about your carpet warrenty then don't worry if you don't use Hot Water Exraction. If it is something you want then do what the carpet mills recommend. We take it farther with a GREEN Cleaning solutions and detail cleaning like no others.
King's Carpet of Northern Colorado provides carpet, upholstery, duct, and tile cleaning services using green cleaning products and methods. They highlight customer testimonials praising the professionalism of their staff and the quality results achieved in cleaning even heavily soiled carpets and removing stubborn stains. The document emphasizes that their cleaning process thoroughly extracts water from carpets to ensure spots are fully removed and carpets dry quickly.
King's Carpet of Northern Colorado provides carpet, upholstery, duct, and tile cleaning services using green cleaning products and methods. They highlight customer testimonials praising the professionalism of their staff and the quality results achieved in cleaning even heavily soiled carpets and removing stubborn stains. The document emphasizes that their cleaning process thoroughly extracts water from carpets to ensure spots are fully removed and carpets dry quickly.
King's Carpet of Northern Colorado provides carpet, upholstery, duct, and tile cleaning services using green cleaning products and methods. They highlight customer testimonials praising the professionalism of their staff and the quality results achieved in cleaning even heavily soiled carpets and removing stubborn stains. The document emphasizes that their cleaning process thoroughly extracts water from carpets to ensure spots are fully removed and carpets dry quickly.
GoldStar Home Remodeling is a home remodeling company that has been in business for 9 years. They specialize in bathroom remodeling, basement remodeling, and tile installations. They complete full bathroom remodels, basement remodels, and tile work for floors, walls, fireplaces, and kitchen backsplashes. They encourage customers to get referrals, check with the BBB, and ask for proof of insurance when hiring a contractor.
Dan Ewbank helped a client purchase a condo in Destin, Florida. He spent many hours showing the client properties over two summers until the perfect listing, Cabana Club, came up. Dan worked quickly and the condo was under contract within a few days. Throughout the entire purchase process, Dan was available to answer questions and ensure everything went smoothly. The client highly recommends Dan for his outstanding customer service and expertise in navigating the property buying process.
The Youth Ministry team discussed preparations for the upcoming school year and funding for a youth position. The Adult Formation team scheduled programs for September through December, with speakers on pilgrimages, environmental issues, and Advent topics. The Buildings and Grounds team addressed rainwater issues in the Education building and Estill House, installing motion sensors in bathrooms to save energy, and planning to replace thermostats, especially the two in the Nave.
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(703) 880-3090
I highly recommend Paul Davis for home restoration work. They were our primary contractor
after a tee fell on our house during the March 2018 wind storm. We ended up with 120K of
damage, and the folks at Paul Davis, lead heroically by William Winn, stepped in and took
care of everything for us. All of the work was good, but the thing that really stood out was
how they stood with us dealing with our insurance company. Not surprisingly, insurance
companies try to pay for as little as possible and without Paul Davis' efforts in this area, we
probably would not have ended up quite so well. Five stars for these hard working, honest,
dedicated professionals!
High level summary on the rationale for a poor rating wtih Paul Davis - Very poor
communication - Not following through the work promised and dates provided - Missed a big
ticket item on the scope that had to be called out - Not owning the issues (Skin in the game) -
Missed informing a very big ticket item that multiplied the damage - Finally tremendous delay
in the final delivery
Over the last 4 years, my home has had a few water issues, ranging from a leaking roof to a
broken pipe. Paul Davis has done a fantastic job each time we called them. They've restored
our home back to new condition each time, quickly and with minimal disruption.
We had a leak in our dishwasher that caused a lot of damage on two levels. We contacted
Paul Davis and they came the very next morning-even though it was a Saturday. A water
mitigation team arrived and in no time they had ascertained that our kitchen tile was 100%
wet. They quickly removed the tiles and took a sample to see if they could find a match.
Since the tile was 20 years old I felt sure that finding it would be impossible! From start to
finish, Project Manager, Thomas Arndt handled every step of our restoration. His team was
excellent-everyone knew his job so well. Orlando, the foreman, was incredibly helpful moving
the furniture and covering all surfaces. Luis, the tile layer, was awesome. Alejandro is a pure
genius solving the insoluble and Dario and Osman were amazing! Our home was totally
restored to better than before and everything was done in a very timely manner. To say that
3. we highly recommend them would be an understatement!
Paul Davis asked to inspect water and mold damage at my home between 10 and noon on a
Friday. Said they would charge $250 for the visit. They didn't show, or call to say they'd be
delayed. I called. Apologetically, they said they had double-booked that time. I might still try
them. They're said to do good work. I have to doubt their reliability.
They do great work! There was a small misunderstanding that they quickly rectified! Highly
recommend!
To say that Paul Davis Restoration is the worst contractor out there is the understatement of
the century. I had no choice but to give a one star due to the fact that Zero stars is not an
option. They were contracted by my insurance carrier after my deck got crushed by falling
trees. This was in April of 2018 and my deck got done in Late November. Everything that
could go wrong did: The workers were using old plans to build the deck and built the wrong
style, the proposal folks failed to speak to the supervisors, the wrong amounts of wood were
ordered, the deck was stained the wrong color and so on and so forth. To make matters
worse, the project manager yelled at my wife when she pointed out his mistakes. In my
opinion, they are the most unprofessional bunch of incompetent misfits you will ever find.
They use cheap laborers to get the work done and pay them late (the workers complained to
me that pay had not come in a month), the hire Mickey-mouse help to do jobs, such as the
guy who stained the deck the wrong color when we sent all the specs to the project manager.
And what is perhaps worst of all: They don't care one bit about customer service or doing the
job right. Pathetic to no end. NEVER use these clowns; if you do, you will regret not heeding
this warning.
My neighbors water heater failed and leaked a lot of water into my first floor hallway in my
condo early one Sunday morning. After the Fire Department came and shut everything down
- I called my insurance company, and they connected me with Paul Davis Restoration. They
came right out on a Sunday morning and began clean up of the damaged area - removing all
of the water, starting the drying out process, and removing damaged drywall, water logged
insulation and such. I was very pleased with how quickly they responded and addressed the
task at hand.
PDR NOVA did a fantastic job on our condo renovation. Very high quality workmanship and
attention to detail, flexible and easy to work with. We were very pleased with the results!
We recently bought a home. First weekend of home ownership, our second level had a hole
in the ceiling from a water leak out of the bathtub. The entire situation was stressful from
insurance, previous owners, and mainly how to handle it. Paul Davis was referred to us by
our insurance company. We couldn't have asked for a better company. They handled
everything. Drywall, paint, leak, and tile replacement. It was wonderful. Staff at office were
every accommodating as well as the project manager. I would use them again for
remodeling, insurance claims, or home projects at the house. They simply are the best. I
don't have pictures of the work completed but you wouldn't know remodeling occurred.
Bathroom looks greats and ceiling looks great. The little things like painting entire ceiling so
you can't tell drywall was replaced, painting bathroom after tile was removed, replacing
adjoining glass shower door because the old door wasn't fitting properly, and ensuring
everything was in good working order prior to closing the contract. It also included a 3 year
warranty for work performed. It is hard to impress me. Paul Davis exceeded in every way!
4. Absolutely unprofessional business. My apartment building had a pipe burst and it affected
my neighbor. Paul Davis has barged into my apartment without any reason or warning "on
accident" 4 times now. This is absolutely unacceptable and unprofessional behavior. What
they're doing is 100% illegal and to have it happen 4 times is no mistake. If this company
cannot even communicate to their employees which apartments need to be worked on, how
can you even be sure they can properly communicate they're doing the right work needed?
Abysmal behavior from a horribly run company. Too bad Yelp doesn't allow ZERO star
ratings.
Prompt friendly service from the scheduling of the appointment to the inspectors showing up.
Julia, Howard and Justin were highly competent great folks to work with. I will certainly do all
my future restoration business through them!
One star is generous. The crew and project manager that delt with the mitigation portion of
the roof leak we had were intrusive and unorganized.
Our water damage in our basement was not covered by USAA Homeowners Policy, but they
did offer a list of companies that they use in our area. We contacted Paul Davis - Ashburn
after checking online reviews. Sam Thompson came to the house and advised us of several
options, keeping in mind that insurance was not covering this event. He is definitely an expert
on all restoration and remediation. He helped us to understand the situation and all options.
He was very patient and knowledgeable and provided honest guidance. I highly recommend
this company for honest, excellent customer service!!!!
Not only is their staff top notch but the quality of work is fantastic! If I'm ever to need this kind
of service again I would definitely use Paul Davis Restoration.
We had a sewer line backup that caused major damages. Paul Davis was at the house within
about three hours and went right to work! Checked daily on the drying process and always
had POSITIVE things to say in this trying time. I highly recommend Paul Davis if you ever
have a water mitigation issue!
We recently experienced a major water leak from an upstairs bathroom. I didn't discover it
until I got home that night and it was "raining" in my garage through the ceiling. Top floor was
flooded and soaked. A crew from Paul Davis Restoration was on site within hours and and
went to work immediately, surveying and repairing the damage. There has been excellent
communication, work ethic, and professionalism throughout the process. They made our
family feel much better about our situation in a very short time. Highly recommend !!
Paul Davis Restoration (PDR) was recommended and contracted by our insurance company
(USAA), which gave them instant credibility for us. We had mold due to penetrating water via
our upper windows and skylights. PDR/Sam Thompson and PDR/Stephen Wilson were
assigned to our project. They met with us in person to walk through the entire process, which
was broken down into two parts: (1) remediation and (2) rebuild. Sam was our remediation
expert and Stephen the rebuild expert. It was great to have them both as part of the process
from the beginning and be able to explain all the steps and set our expectations. We have
now completed the remediation process with Sam and are completely satisfied with a
Clearance Verification Certificate for our home. Sam led the remediation team effectively and
efficiently. We had to live in a hotel through this process, which was initially expected to be 3
weeks. However, Sam and his team found additional concerns during the remediation
process and wanted to ensure our house was mold free and met the industrial hygienist's
5. criteria. So, they called back the industrial hygienist and found further cleaning was needed
in a newly discovered area. Sam worked directly with the contractors and insurance company
to have this included in a supplement effort. We ended up in a hotel for almost 7 weeks, but
the customer service, consistent and clear communication, and goal oriented efforts of Sam
and his team made the end result well worth the time away from home. There were so many
personal touches provided by Sam during this process that I can't begin to list them all. He
was the ultimate professional with an extensive amount of knowledge. We are now moving
forward with the (2) rebuild, which is PDR/Stephen Wilson's area of responsibility. So far,
Stephen has been amazing at answering our questions, working with us on the change
orders required beyond the insurance coverage, and providing his expertise. Stephen has
also been gracious enough to talk with and coordinate around our general contractor that is
taking care of the work needed that is not covered by our insurance company. We will keep
you posted on how the rebuild concludes. But, honestly, I imagine it will turn out just as
successful as the remediation process. I would HIGHLY recommend Paul Davis Restoration,
especially if all folks are of the same caliber as Sam and Stephen.
Horrible experience with poor customer service. We are military and when we had a leak the
USAA adjustor showed up with a PDR rep. We didn't feel like we were given much choice. I
now know I can be more insistent and I would never use PDR again nor recommend them.
They started work on our house in October and didn't finish until January. They were
careless and when they damaged/broke things they would tell me that they were not
responsible. They didn't always tell the truth...my parents own the house but I have full power
of attorney. They would present blank papers where totals should have been filled in and
when I would refuse to sign, they would tell me that my parents said it was OK. I would call
my folks only to find out they were unaware of what was happening. They had subcontractors
who were rude. We needed new flooring. I called their person and the showroom hours were
quite restrictive. As a school teacher, I have very tight work hours. I asked if they could work
with me and their person said, "Do you want new flooring? Then you will find a way to come
here and look." They had to pack out a large portion of our upstairs. They don't write an
inventory. They take pictures with a tablet but not of everything. Then if you say something is
missing or broken they either tell you that they don't have it on their inventory or that you
must have broken it. They broke my son's wooden (oak) bed on 3 separate occasions. water
damage round rock tx tried to fix it themselves instead of having professionals take care of it.
Pieces they had glued started falling off as they delivered it back to our house. I had to take
my own pictures to prove it. Also, they didn't email the inventory until we specifically asked
for it. So...no telling if pictures had been deleted. There are many other small things but I
think this enough to make my point. PDR was difficult to work with because they were
untruthful, unreliable, careless and dishonest. They do not care for their customers and it
seems they know USAA will pay them so they care even less.
Prior review in 2014 was posted to the incorrect Paul Davis office/ reposting to the VA one
where services done: After I had water pipe burst back in January this year I worked through
my insurance company with Paul Davis for the mitigation and repair work. The mitigation
work was efficient- they came in within week after damage and they all seemed very
professional- neatly dressed workers on site, organized paperwork and clear process. Next
up was the estimation of repairs- Hands down, their estimator Stephen was excellent at his
6. job. He got in with insurance adjuster and called out every detail between their estimates to
ensure alignment. Loved his attention to detail and he was very patient with insurance
process and my additional work requests. The only reason for 3 stars is due to the last part -
the actual repair work - for which I can only attribute to the limited PM oversight combined
with a number of errors by the subcontractors which made the experience sour for me. They
did come back after I expressed my frustration to the manager. All in all it was a good
experience with their team outside of that.
Paul Davis
Restoration
Claimed
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44 reviews
Rating Details
Monthly Trend
Overall Rating
5 stars
8
We calculate the overall star rating using only reviews that our automated software currently
recommends. Learn more
Review Highlights
Justin Brown and team quickly worked to prevent any further water damage.” in 3 reviews
Sam worked directly with the contractors and insurance company to have this included in a
supplement effort. ” in 9 reviews
The result was a ruined hard wood floor, surrounding drywall , and a collapsed ceiling on the
ground floor.” in 6 reviews
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About the Business
Established in 1966. For 10 years, Paul Davis Restoration of Northern Virginia has solved
our areas disaster restoration and emergency services needs. From flooding to fires and
frozen pipes, Paul Davis has responded with 24-hour emergency service to restore calm in
the most … Read More , Opens a popup
History
Established in 1966.
For 10 years, Paul Davis Restoration of Northern Virginia has solved our areas disaster
7. restoration and emergency services needs. From flooding to fires and frozen pipes, Paul
Davis has responded with 24-hour emergency service to restore calm in the most chaotic of
events. We are here to serve you in every capacity, providing excellent customer service and
a quality end product. We continually strive to maintain a synergy of excellence and
experience that is second to none. Passion for quality drives everything we do.
Open 24 hours
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Recommended Reviews
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3 (A-OK.)
4/4/2019
I highly recommend Paul Davis for home restoration work. They were our primary contractor
after a tee fell on our house during the March 2018 wind storm. We ended up with 120K of
damage, and the folks at Paul Davis, lead heroically by William Winn, stepped in and took
care of everything for us. All of the work was good, but the thing that really stood out was
how they stood with us dealing with our insurance company. Not surprisingly, insurance
companies try to pay for as little as possible and without Paul Davis' efforts in this area, we
probably would not have ended up quite so well. Five stars for these hard working, honest,
dedicated professionals!
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Business Customer Service
4/4/2019 Hi Brian,
This is what we strive for and thank you for sharing your comments! I'll be sure this goes… Hi
Brian,
This is what we strive for and thank you for sharing your comments! I'll be sure this goes out
to our team.
10/8/2018
High level summary on the rationale for a poor rating wtih Paul Davis
- Very poor communication
- Not following through the work promised and dates provided
- Missed a big ticket item on the scope that had to be called out
- Not owning the issues (Skin in the game)
- Missed informing a very big ticket item that multiplied the damage
- Finally tremendous delay in the final delivery
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Yes, Let water damage round rock tx !
9/27/2018
Over the last 4 years, my home has had a few water issues, ranging from a leaking roof to a
8. broken pipe. Paul Davis has done a fantastic job each time we called them. They've restored
our home back to new condition each time, quickly and with minimal disruption.
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2/7/2019
We had a leak in our dishwasher that caused a lot of damage on two levels. We contacted
Paul Davis and they came the very next morning-even though it was a Saturday. A water
mitigation team arrived and in no time they had ascertained that our kitchen tile was 100%
wet. They quickly removed the tiles and took a sample to see if they could find a match.
Since the tile was 20 years old I felt sure that finding it would be impossible! From start to
finish, Project Manager, Thomas Arndt handled every step of our restoration. His team was
excellent-everyone knew his job so well. Orlando, the foreman, was incredibly helpful moving
the furniture and covering all surfaces. Luis, the tile layer, was awesome. Alejandro is a pure
genius solving the insoluble and Dario and Osman were amazing! Our home was totally
restored to better than before and everything was done in a very timely manner. To say that
we highly recommend them would be an understatement!
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9/21/2018
Paul Davis asked to inspect water and mold damage at my home between 10 and noon on a
Friday. Said they would charge $250 for the visit. They didn't show, or call to say they'd be
delayed. I called. Apologetically, they said they had double-booked that time. I might still try
them. They're said to do good work. I have to doubt their reliability.
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Updated review
They do great work! There was a small misunderstanding that they quickly rectified! Highly
recommend!
1 person voted for this review
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Previous review
The work is great, but scheduler "Denise" is a rude, demanding weak link in your company.
Get rid of… The work is great, but scheduler "Denise" is a rude, demanding weak link in your
company. Get rid of her, she's bringing you down. Read more
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Business Customer Service
9/4/2018 Hello and thank you for leaving us this feedback. We value your opinion and
experience with our… Hello and thank you for leaving us this feedback. We value your
opinion and experience with our company. Please know that your concerns have been heard
and we are looking into them. Read more
11/28/2018
To say that Paul Davis Restoration is the worst contractor out there is the understatement of
the century. I had no choice but to give a one star due to the fact that Zero stars is not an
option. They were contracted by my insurance carrier after my deck got crushed by falling
trees. This was in April of 2018 and my deck got done in Late November. Everything that
could go wrong did: The workers were using old plans to build the deck and built the wrong
style, the proposal folks failed to speak to the supervisors, the wrong amounts of wood were
ordered, the deck was stained the wrong color and so on and so forth. To make matters
worse, the project manager yelled at my wife when she pointed out his mistakes. In my
opinion, they are the most unprofessional bunch of incompetent misfits you will ever find.
They use cheap laborers to get the work done and pay them late (the workers complained to
me that pay had not come in a month), the hire Mickey-mouse help to do jobs, such as the
guy who stained the deck the wrong color when we sent all the specs to the project manager.
And what is perhaps worst of all: They don't care one bit about customer service or doing the
job right. Pathetic to no end. NEVER use these clowns; if you do, you will regret not heeding
this warning.
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Business Customer Service
11/29/2018 Good morning,
I have read your review with great care and am very sorry your experience with our team…
Good morning,
I have read your review with great care and am very sorry your experience with our team was
unsatisfactory. The completion of home repairs after unexpected property damage should not
add stress to your life. I have thoroughly reviewed the project notes and see areas where we
can improve both our internal communications as well as those we have with our after-action
plan will include a thorough quality-check review of tradesmen, as well. We will commit
ourselves to improvement and thank you for your honesty. -Robin Read more
8/4/2016
My neighbors water heater failed and leaked a lot of water into my first floor hallway in my
condo early one Sunday morning. After the Fire Department came and shut everything down
- I called my insurance company, and they connected me with Paul Davis Restoration.
They came right out on a Sunday morning and began clean up of the damaged area -
removing all of the water, starting the drying out process, and removing damaged drywall,
water logged insulation and such.
I was very pleased with how quickly they responded and addressed the task at hand.
5 people voted for this review
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Business Customer Service
8/5/2016 Good to know your weekend emergency was handled quickly!
Thanks for posting!
10/7/2018
PDR NOVA did a fantastic job on our condo renovation. Very high quality workmanship and
attention to detail, flexible and easy to work with. We were very pleased with the results!
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Yes, Let water damage round rock tx !
12/12/2017
We recently bought a home. First weekend of home ownership, our second level had a hole
in the ceiling from a water leak out of the bathtub.
The entire situation was stressful from insurance, previous owners, and mainly how to handle
it. Paul Davis was referred to us by our insurance company. We couldn't have asked for a
better company.
They handled everything. Drywall, paint, leak, and tile replacement. It was wonderful.
Staff at office were every accommodating as well as the project manager. I would use them
again for remodeling, insurance claims, or home projects at the house. They simply are the
best.
I don't have pictures of the work completed but you wouldn't know remodeling occurred.
Bathroom looks greats and ceiling looks great.
The little things like painting entire ceiling so you can't tell drywall was replaced, painting
bathroom after tile was removed, replacing adjoining glass shower door because the old door
wasn't fitting properly, and ensuring everything was in good working order prior to closing the
contract. It also included a 3 year warranty for work performed.
It is hard to impress me. Paul Davis exceeded in every way!
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2/6/2018
Absolutely unprofessional business. My apartment building had a pipe burst and it affected
my neighbor. Paul Davis has barged into my apartment without any reason or warning "on
accident" 4 times now. This is absolutely unacceptable and unprofessional behavior. What
they're doing is 100% illegal and to have it happen 4 times is no mistake. If this company
cannot even communicate to their employees which apartments need to be worked on, how
can you even be sure they can properly communicate they're doing the right work needed?
Abysmal behavior from a horribly run company. Too bad Yelp doesn't allow ZERO star
ratings.
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9/11/2017
Prompt friendly service from the scheduling of the appointment to the inspectors showing up.
Julia, Howard and Justin were highly competent great folks to work with. I will certainly do all
my future restoration business through them!
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10/27/2017
One star is generous. The crew and project manager that delt with the mitigation portion of
the roof leak we had were intrusive and unorganized.
1 person voted for this review
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Business Customer Service
10/31/2017 Hello I am very sorry to hear this and we are looking into your job now and
following up with… Hello I am very sorry to hear this and we are looking into your job now
and following up with managers. May we contact you via direct message with some
questions? If not we understand but ensuring this does not happen to anyone else is very
important to us. Thank you for the feedback. Read more
8/9/2016
Our water damage in our basement was not covered by USAA Homeowners Policy, but they
did offer a list of companies that they use in our area.
We contacted Paul Davis - Ashburn after checking online reviews. Sam Thompson came to
the house and advised us of several options, keeping in mind that insurance was not
covering this event. He is definitely an expert on all restoration and remediation. He helped
us to understand the situation and all options. He was very patient and knowledgeable and
provided honest guidance.
I highly recommend this company for honest, excellent customer service!!!!
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9/8/2017
Not only is their staff top notch but the quality of work is fantastic! If I'm ever to need this kind
of service again I would definitely use Paul Davis Restoration.
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6/17/2017
12. We had a sewer line backup that caused major damages. Paul Davis was at the house within
about three hours and went right to work! Checked daily on the drying process and always
had POSITIVE things to say in this trying time.
I highly recommend Paul Davis if you ever have a water mitigation issue!
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3/24/2017
We recently experienced a major water leak from an upstairs bathroom. I didn't discover it
until I got home that night and it was "raining" in my garage through the ceiling. Top floor was
flooded and soaked. A crew from Paul Davis Restoration was on site within hours and and
went to work immediately, surveying and repairing the damage. There has been excellent
communication, work ethic, and professionalism throughout the process. They made our
family feel much better about our situation in a very short time. Highly recommend !!
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1/13/2017
Paul Davis Restoration (PDR) was recommended and contracted by our insurance company
(USAA), which gave them instant credibility for us. We had mold due to penetrating water via
our upper windows and skylights.
PDR/Sam Thompson and PDR/Stephen Wilson were assigned to our project. They met with
us in person to walk through the entire process, which was broken down into two parts: (1)
remediation and (2) rebuild. Sam was our remediation expert and Stephen the rebuild expert.
It was great to have them both as part of the process from the beginning and be able to
explain all the steps and set our expectations. We have now completed the remediation
process with Sam and are completely satisfied with a Clearance Verification Certificate for
our home. Sam led the remediation team effectively and efficiently. We had to live in a hotel
through this process, which was initially expected to be 3 weeks. However, Sam and his
team found additional concerns during the remediation process and wanted to ensure our
house was mold free and met the industrial hygienist's criteria. So, they called back the
industrial hygienist and found further cleaning was needed in a newly discovered area. Sam
worked directly with the contractors and insurance company to have this included in a
supplement effort.
We ended up in a hotel for almost 7 weeks, but the customer service, consistent and clear
communication, and goal oriented efforts of Sam and his team made the end result well
worth the time away from home. There were so many personal touches provided by Sam
during this process that I can't begin to list them all. He was the ultimate professional with an
extensive amount of knowledge. We are now moving forward with the (2) rebuild, which is
PDR/Stephen Wilson's area of responsibility.
So far, Stephen has been amazing at answering our questions, working with us on the
change orders required beyond the insurance coverage, and providing his expertise.
13. Stephen has also been gracious enough to talk with and coordinate around our general
contractor that is taking care of the work needed that is not covered by our insurance
company. We will keep you posted on how the rebuild concludes. But, honestly, I imagine it
will turn out just as successful as the remediation process. I would HIGHLY recommend Paul
Davis Restoration, especially if all folks are of the same caliber as Sam and Stephen.
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Business Customer Service
3/29/2017 What a wonderful thing that you took the time to write this review and share it on
Yelp we have… What a wonderful thing that you took the time to write this review and share
it on Yelp we have shared it with our entire office. Read more
Horrible experience with poor customer service.
We are military and when we had a leak the USAA adjustor showed up with a PDR rep. We
didn't feel like we were given much choice. I now know I can be more insistent and I would
never use PDR again nor recommend them. They started work on our house in October and
didn't finish until January. They were careless and when they damaged/broke things they
would tell me that they were not responsible.
They didn't always tell the truth...my parents own the house but I have full power of attorney.
They would present blank papers where totals should have been filled in and when I would
refuse to sign, they would tell me that my parents said it was OK. I would call my folks only to
find out they were unaware of what was happening.
They had subcontractors who were rude. We needed new flooring. I called their person and
the showroom hours were quite restrictive. As a school teacher, I have very tight work hours.
I asked if they could work with me and their person said, "Do you want new flooring? Then
you will find a way to come here and look."
They had to pack out a large portion of our upstairs. They don't write an inventory. They take
pictures with a tablet but not of everything. Then if you say something is missing or broken
they either tell you that they don't have it on their inventory or that you must have broken it.
They broke my son's wooden (oak) bed on 3 separate occasions. They tried to fix it
themselves instead of having professionals take care of it. Pieces they had glued started
falling off as they delivered it back to our house. I had to take my own pictures to prove it.
Also, they didn't email the inventory until we specifically asked for it. So...no telling if pictures
had been deleted.
There are many other small things but I think this enough to make my point.
PDR was difficult to work with because they were untruthful, unreliable, careless and
dishonest. They do not care for their customers and it seems they know USAA will pay them
so they care even less.
1 person voted for this review
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Business Customer Service
14. 5/5/2016 I'm sorry, know that your concerns will be shared with your Service Level Team, our
flooring vendor… I'm sorry, know that your concerns will be shared with your Service Level
Team, our flooring vendor and our company leadership. Your review has been powerful and
prompted my call to both you and your parents. The conversation I had with them was very
helpful. I welcome your return call. We pledge to improve customer satisfaction at all service
levels. Read more
First to Review
Prior review in 2014 was posted to the incorrect Paul Davis office/ reposting to the VA one
where services done:
After I had water pipe burst back in January this year I worked through my insurance
company with Paul Davis for the mitigation and repair work. The mitigation work was
efficient- they came in within week after damage and they all seemed very professional-
neatly dressed workers on site, organized paperwork and clear process.
Next up was the estimation of repairs- Hands down, their estimator Stephen was excellent at
his job. He got in with insurance adjuster and called out every detail between their estimates
to ensure alignment. Loved his attention to detail and he was very patient with insurance
process and my additional work requests.
The only reason for 3 stars is due to the last part - the actual repair work - for which I can
only attribute to the limited PM oversight combined with a number of errors by the
subcontractors which made the experience sour for me. They did come back after I
expressed my frustration to the manager.
All in all it was a good experience with their team outside of that.
4 people voted for this review
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24/7
Bryan B.
said "I don't really like to write many reviews! But I just had to for Commonwealth Roofing &
Siding in Chantilly, VA. So after my many searches and getting over 5 quotes from different
roofing companies in this…" read more
in Roofing, Siding
14 reviews
Lissa K.
said "This company is top notch. Ran is an honest, ethical and empathetic person, which is
hard to find anywhere these days. He worked with my insurance company directly to relieve
me of the stress I had already…" read more
in Damage Restoration
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