Ottomans International Technologies (OIT) is an IT solutions provider based in Dubai, UAE that has been in operation since 2008. OIT provides a wide range of IT services including network infrastructure, servers, storage, security, and professional services. As a systems integrator, OIT works with leading technology providers and aims to deliver world-class IT solutions to meet its clients' needs across various industries in the Middle Eastern market. OIT has extensive experience in consulting, designing, implementing, and maintaining IT systems and networks for enterprises.
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Xicom Technologies - Web Development ServicesChris MIller
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1. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
CORPORATE PROFILE
Ottomans International Technologies
Office # 301-302, Building 13, Bay Square - Business Bay, Dubai
Tel: +9714 5616900
Fax: +9714 5135753
2. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
OUR INTRODUCTION
Today, computer networks are the core of modern communication. The scope of communication has increased
significantly in the past decade and this boom in communications would not have been possible without the
progressively advancing computer network.
We at OTTOMANS INTERNATIONAL TECHNOLOGIES as a high quality, specialist network and IT Services
company, have taken this challenge by providing services which include network survey, design, network
installation, network management and high security video, voice and data combined solutions.
OTTOMANS INTERNATIONAL TECHNOLOGIES – a subsidiary of OTTOMANS group of Companies, having offices
in Dubai has its office in a prime location in Dubai, with an aim of catering to the Information Technology
requirements in this market, including providing consultancy.
Years of expertise in the field have established OIT as a leading systems integrator and IT solutions provider in
the Middle East. Instituted in 2008 in the UAE with the aim to provide world-class IT solutions, OTTOMANS
Group today stands for quality, competence and commitment.
As a partner of choice for leading technology providers such as HP Networking, Cisco, Aruba, Brocade, Avaya,
Meru Networks, Proxim, fSona, Nexans, Panduit, AMP, Hubbell, Brand-Rex, Juniper, SonicWall, and others, we
cater to both enterprises and small businesses.
OIT’s simple, yet unique approach to its markets is reflected in the way we are organized around:
IT Layers: Networking & Security, Computing Platforms, Servers, Surveillance Solutions, Digital Imaging
Solutions, Web based Services, Applications & Solutions, and Professional Services.
Market Segments: Large Corporate and Small & Medium Businesses.
Industries: Government, Oil & Gas, Healthcare, Education, Hospitality, Construction & Real Estate
Development, Financial Institutions and others.
Our people work hard to build a future where technology makes life simple, rewarding and enjoyable, and
where businesses rely on our solutions to achieve sustainability and growth. We believe that our success
depends on the success of the clients and communities we serve.
Years of experience and a deep understanding of our industry and local markets puts us in a unique position to
act as technology enablers and integrators to help our clients achieve their objectives. Over the years, we have
developed a culture of goodwill and good practice enabling us to deliver the right product and solution, with the
right attitude for quality service at competitive rates. We provide professional IT services, from time served
professionals, delivering a highly secure, robust and efficient installation and infrastructure that will meet all
your business needs now and in years to come.
3. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
Having positioned ourselves in UAE - the Middle East hub, where most of the Global IT giants have their local
presence in the region, we have a quick access to the new developments and products in the IT field.
OUR MISSION
MISSION STATEMENT
To be the Best Choice in the Information Technology Services for our Customers, Teammates, and Suppliers and
promote OIT.
OUR VALUE STATEMENT
Delivering Best-Value, On-Time Solutions to Meet our Customers’ Needs and Specifications.
OUR SHARED VALUES
Pursue Operational Excellence
Be Accident Free
Promote OIT
Provide Great Opportunities for our Teammates
SERVICE EXCELLENCE IS AN ATTITUDE
Customer service is the responsibility and highest priority of every Teammate at OIT.
We are selective in the acceptance and retention of our Customers.
We identify our Customers’ needs and project specifications and plan the job accordingly.
We establish effective communications, both internal and external, to understand our Customer’s
perceptions of the value and quality of our service.
We ensure that any professional, technical or Customer service problem is resolved promptly.
We ask our Customers, either formally or informally, to regularly evaluate our performance.
IMPROVEMENT
At OTTOMANS INTERNATIONAL TECHNOLOGIES we are committed to continuous improvement of our
value proposition and service levels to our client base and indeed, contribute to the returns to our
shareholders. We realize that superior growth and financial performance are not only targets, but are
fundamental for a healthy organization and are a means to fulfilling our core values.
4. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
OUR PHILOSOPHY
Ottomans International Technologies objectives are committed to maintaining a balance between the interests
of our customers, our shareholders and our staff.
Our customers are our strategic partners with whom we work closely to seek solutions which will add value to
their own products, systems and reputations. Their problems are our challenges, for which we are eager to offer
innovative, cost-effective & reliable products and solutions, fully fit for the purpose intended, without
compromising on quality at any stage.
At Ottomans International Technologies, we are committed to service before and after sales of our products
and solutions.
It is our endeavor to create a culture of Total Quality where continuous improvement of our people, our
processes and our products become a way of life.
We constantly update our system to utilize state of the art technology available to achieve our goals. Apart from
educating our staff on the emerging technologies, we also keep our customers updated on the latest
technologies to improve their business environment, which is the core part of our business.
5. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
OUR OBJECTIVES
Ottomans International Technologies is committed to both its customers and its employees. The Company
recognizes that without satisfied customers and a happy workforce, it cannot succeed in today's business
environment.
The Company commitments are reflected in the Company Objectives:-
To provide top quality IT services, which maximize clients' results
To conduct our business according to the highest level of ethics
To do all in our power to pack the customer’s money full of value, quality and satisfaction
To maintain a management culture that is action oriented, flexible and never bureaucratic
To expect from the service we render a fair remuneration
To continue to train ourselves and our customers, so that the service we give will be more and more
intellectually utilized
To be the most efficient in everything that we do
Our clients success is our genuine concern
6. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
OUR CAPABILITES
PORTFOLIO
NETWORK INFRASTRUCTURE
TELEPHONE SYSTEM
STRUCTURED CABLING & DATA CENTRE
INFRASTRUCTURE
PERIMETER SECURITY
ANTI-VIRUS SECURITY
SERVERS SOLUTIONS
STORAGE
WEB DESIGNING
HUMAN RESOURCE MANAGEMENT SYSTEM (HRMS)
SURVEILLANCE & ACCESS CONTROL
DIGITAL SIGNAGE AND VIDEO CONFERENCING SYSTEMS
INTERACTIVE BOARDS, PROJECTORS AND DISPLAYS
PROFESSIONAL SERVICES / AMC
7. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
NETWORK INFRASTRUCTURE
Services:
LAN Solutions
Wireless Solutions
WAN connectivity solutions
Remote Access Servers
IPTV Support Capable Networks
Building Multimedia capable networks
Solutions:
HP, Aruba, Motorola, Brocade, Cisco Systems, Avaya, fSona, Proxim,
Meru Networks
TELEPHONE SYSTEM
Services:
Analogue & IP Telephony
Solutions:
Panasonic
Avaya
NEC
8. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
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STRUCTURED CABLING & DATA CENTRE
INFRASTRUTURE
Services:
Data Cabling: Design & Installation Indoor / Outdoor Cabling System.
Voice Cabling: Design and Installation of Voice Cabling System.
Fibre Cabling: Design and Installation of indoor and outdoor Fibre
Cabling Systems.
Data Centre: Data Centre Cabling, Racks, Cooling, UPS – Design &
Installation.
Racks and Cabinets: Racks and Cabinets for cabling plants, server, and
voice MDF’s.
Raised Floor systems for data centre.
Testing and documentation of cabling plants
Changes and Repairs:
Move existing and/or additional data/phone lines
Repair of existing Fibre, Data, and Phone cabling.
Re-termination and testing of existing cabling plant.
Re-organising and re-dressing of wiring closet and data-centre
cabinets.
Solutions:
Nexans, Panduit, 3M, SMP, Schneider Electric, Infinique, AMP
Netconnect, Estap Racks, Leviton
9. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
PERIMETER SECURITY
Services:
Firewall, VPN, IDS, IPS
Content Filtering - Web & Email Filter
Anti-Virus, Anti-Spam, Spy-ware
Solutions:
Cisco, Sonic wall, Juniper, Trend Micro
DIGITAL SIGNAGE AND VIDEO
CONFERENCING SOLUTION
Services:
Digital Signage solution
Video Conferencing Solution
Solutions:
LG Electronics Professional Displays
Avaya Video Conferencing
Samsung Professional Displays
10. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
INTERACTIVE PROJECTORS, WHITE BOARDS AND
DISPLAYS
Services:
Interactive white boards, LED displays and Interactive Projectors.
Solutions:
Epson Interactive Projectors
Specktron Interactive White boards , LED Displays and Projectors
Sony Projectors
Toshiba Interactive Displays
ANTI-VIRUS SECURITY
Services:
Email (SMTP and POP3) borne virus security
HTTP / FTP Borne security
Solutions:
Trend Micro
11. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
SERVERS SOLUTIONS
Services:
Domain Controllers and Active Directory
Email / Proxy / ISA / Web Server solution
Clustering Solutions
Solutions:
HP, IBM, DELL, ACER, Microsoft
STORAGE
NAS
BACKUP Tape Libraries / Autoloaders
Media Accessories
Storage management
Disaster Recovery
SMATV
Dish Antenna
Head End / Fibre Transmitters-Receivers / Splitters / Modulators
Co-axial cable RG-11 & RG-6
SURVEILLANCE & ACCESS CONTROL
CCTV Camera (Fixed / PTZ)
Access Control / Card Readers / Biometric Readers
Gate Barriers
12. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
PROFESSIONAL SERVICES / AMC
Implementation of Network Infrastructure
Data Security Services
Integration/migration of diverse operating systems
Implementation of email solutions
Annual Maintenance Contracts
Our Capabilities
Ottomans International Technologies has well-trained and experienced workforce for installation and
maintenance of complex LAN/WAN/Wireless networks, Servers, Desktop PCs, Laptops, Printers, Scanners,
Projectors; designing, implementation and testing of structured cabling plants encompassing copper (data &
voice) and fiber optic solutions for high speed connectivity and data transfer.
Our cabling technicians are well equipped with best of breed copper and fiber termination tools including
CAT5e/CAT6 termination tools, fiber termination tools for epoxy, crimp and splicing. We are well equipped
with test tools including DTX-1800 Cable Analyzer (Fluke Networks), Fiber Splicer 50S (Fujikura) etc.
We can professionally manage new installations of active Networks, Computers, Servers and related equipment,
structured cabling requirements, modify the existing IT environment, re-organize existing cabling plants and
undertake maintenance of complex cabling installations.
We are well recognized and certified by leading vendors in the market for the products we deal with.
Our client reference list includes some of the leading names and their appreciation of our support gives
credentials to our commitment, dedication and workmanship.
Our Services
Network Infrastructure
LAN Solutions – installing of network points as per the needs
Wireless Solutions – for normal regular data transfer and internet
WAN connectivity solutions – connecting two different sites, both through wire or wireless solutions
Remote Access Servers
Building Multimedia capable networks
13. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
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Structured Cabling
Data Cabling:
Design & Installation of Cabling based on Cat5e & Cat6 standards
Voice Cabling:
Design and Installation of Voice Cabling System
Fiber Cabling:
Design and Installation of indoor and outdoor Fiber Cabling Systems
Racks and Cabinets:
Racks and Cabinets for cabling plants, server, and voice MDF’s
Testing and documentation of cabling plants using Fluke Test equipment
Changes and Repairs:
Move existing and/or additional data/phone lines
Tracing and repairing of existing Fiber, Data, and Phone
cabling
Re-termination and testing of existing cabling
Server Solutions
14. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
Installation of servers
Installation and configuration of switches and routers
Installation and configuration of wireless access points and hotspots
Installation and configuration of firewall to protect the local network from external attacks, such as
virus, spam mails, spyware, adware, hacking etc.,
Installation and configuration of Domain Controllers and Active Directory
Email / Proxy / ISA / Web Server solution
Clustering solutions and Storage solutions
Maintenance of Servers
Creating and maintaining of users in Domain
Creating and maintaining of email accounts for users
Installation of server client software, e.g., SQL Server…
Updating patches needed for the Server OS
Updating antivirus definition files
Scheduling backup for data and properly maintaining data backup
Recovery of data from backup in the unlikely event of failure/crash
Installation of browsing control software
Assigning IPs to end user PCs through manual or DHCP
Troubleshooting all kinds of network related issues with minimum downtime, including internet
related problems
Storage Solutions
NAS
BACKUP Tape Libraries / Autoloaders
Media Accessories
Storage management
Disaster Recovery
15. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
Hospitality Solutions
High Speed Internet Access to Guest Rooms and Public Areas
Wired or Wireless Access to Internet
Hot-spots
Authentication, Billing and Management
Interface to Hotel PMS system
CCTV Surveillance, Access Control and Time & Attendance systems
Closed-circuit television networking
“Security monitoring over web” solution to monitor from remote
locations
Door access control system
Remote operated Gate & Boom barriers and Road Blockers
Time & Attendance hardware and software
Telephone System
Digital / Analog Telephone Systems
IP Telephony / VoIP
Installation of Computer Hardware
Supply and Installation of Desktop Computers and Laptops
Supply and Installation of Printers (Local and Network)
Supply and Installation of Scanners (Local and Network)
Supply and Installation of Projectors
16. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
Maintenance of Computers
Installation / re-installation of Windows, MS Office suite, updating patches for Windows, updating
antivirus programs, installation / re-installation of hardware drivers, installation and maintenance of
any third party software and hardware, all depending on customer’s specific requirements.
Digital Imaging Solutions
Printers (Dot-matrix, inkjet, laserjet, multi-function and large format)
Printing Media and supplies
Scanners (for documents, photos and large scale drawings)
Printers and Scanners accessories
Projectors
Anti-Virus Security
Email (SMTP and POP3) borne virus security
HTTP / FTP Borne security
Perimeter Security
Firewall, VPN, IDS, IPS
Content Filtering - Web & Email Filter
Anti-Spam, Spy-ware
17. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
Professional Services / AMC
Implementation of Network Infrastructure
Data Security Services
Protection against Virus outbreaks and proliferation
Integration/migration of diverse operating systems
Implementation of email solutions
Integration of Storage technology
Upgrades of Network/System/Operating Systems
Annual Maintenance Contracts for Desktop computers, Networks, Cabling, Servers, OS, Printers &
Scanners, Security devices and Storage systems
Software Solutions
Customized ERP Solutions
Project Portfolio Management
HR and Payroll System
B2B and e-business Solutions
Web Page Design, Web and Email Hosting
Web page design using the current tools and techniques
Web and Email hosting at state of the art hosting facility in the USA
Domain name registration
Domain Name, Web Hosting and Email Hosting transfer to our facility from other provider’s site.
18. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
Email: info@oitechnologies.com Web: www.oitechnologies.com
Our Vendors
One of the major reasons for the success of our business is that we have partnered with well known international
brands in the market in their respective fields, which have their local presence in Dubai. Some of them include:
1. HP: HP is a leading global provider of enterprise and small-business networking solutions that help
organizations achieve their business and networking objectives. The company has had a major impact on
computer networking since the creation of Ethernet in the 1970s and provides customers worldwide with
high-quality networking infrastructure solutions that enable the convergence of applications and
emerging technologies into the network.
Having partnered with HP for longer period, we are well versed with all range of solutions and hardware
available from this vendor.
2. CISCO: Cisco enables people to make powerful connections - whether in business, education,
philanthropy or creativity. Cisco hardware, software, and service offerings are used to create the Internet
solutions that make networks possible providing easy access to information anywhere, at any time.
We have installed and configured many high end solutions and hardware from CISCO for some of our
major clients. With the kind of support we receive from CISCO team in the Middle East and the expertise
our staff have in their solutions, we are prepared for any scale of network solutions that involve their
products.
19. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
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AMP: With a 60-year history of leadership, Tyco Electronics – the parent company of AMP (American
Military Products) is a US$ multi-billion global provider of engineered electronic components for thousands
of consumer and industrial products; network solutions and systems for telecommunications and energy
markets; and wireless systems for critical communications, radar and defense applications.
We are using the products of AMP for our structured cabling projects, which include; optic fiber cables,
category 5e & 6 cables, keystones, jacks, faceplates, patch cords and other accessories.
3. SMP: Superior Modular products Inc. offers many tele/datacom options to fit all business needs, which
include connectors, cable management, communication outlets, modular jacks, faceplates, patch cords,
patch panels, cabinets, fiber optic, racks, etc.,
Hubbell has a history of more than a century and over the period, their researches have resulted in durable
and reliable products.
4. NOMADIX: Nomadix is focused on providing solutions for the public access market to create multi-use,
multi-revenue networks that require Zero Configuration for end user access. Their family of Access
Gateways running the Nomadix Service Engine (NSE) software is used by Public Access Service
Operators (PASOs) and Venue Owners providing a turnkey solution for public access HotSpot and
Metropolitan HotZone deployments.
With expertise and being the most known supplier in the field, Nomadix is one of our prominent partners.
20. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
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5. TREND MICRO: Trend Micro offers comprehensive secure content management solutions such as
antivirus, anti-spyware, anti-spam, anti-phishing, content filtering, information leakage prevention, and
compliance capabilities.
Client Server Messaging Security for SMB
NeatSuite™ for SMB
Trend Micro Worry-Free™ Remote Manager
OfficeScan™ Client/Server Edition
6. MICROSOFT: The software giant who offers all sorts of software solutions for the modern day
businesses. We have partnered with them and are authorized to market their Windows, Server and Office
suite of applications.
7. Nortel Networks: Nortel is a recognized leader in communications market. Nortel’s next-generation
technologies, for both service provider and enterprise networks, support multimedia and business-critical
applications. Nortel's technologies are designed to help eliminate today's barriers to efficiency, speed and
performance by simplifying networks and connecting people to the information they need, when they
need it. Nortel does business in more than 150 countries around the world.
Our engineers are trained at Nortel to provide VOIP, digital and analog voice communication solutions to
suit our clients’ specific needs.
8. EPSON: Epson (UK) Ltd. is a European sales and marketing subsidiary of the Seiko Epson Corporation,
a global manufacturer of printers, computers, watches and other technology products. Epson products are
designed for a wide range of customers in business, government and the home.
21. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
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We have partnered with EPSON to market their Digital Imaging Solutions, which include all kinds of
Printers (Dot Matrix, Inkjet, Laserjet, Multi-function printers, Large format printers for engineering
drafting poster printings), print media and supplies, all kinds and ranges of scanners and projectors.
9. Hahnemuhle Fine Art: Found in 1584 in Germany, this company has been manufacturing all sorts of
papers for traditional and digital art works, as well as industrial papers. Now, we bring this tradition to
the Middle East.
10. TeleEye: Founded in 1994 by the City University of Hong Kong and a group of engineering researchers,
the TeleEye Group is principally engaged in the development, sales and marketing of innovative network
CCTV and DVR that make use of advanced signal processing technologies.
TeleEye’s CCTV and DVR products allow people to visually monitor remote locations anywhere,
anytime through phone lines, Internet or wireless network. Their products extend people's vision beyond
territorial boundaries and open up innovative applications especially in the Internet and Mobile world.
The Group's products have won numerous prestigious awards. They have good commercial value and are
distributed globally.
11. Rosslare Security: Rosslare Security Products, a division of Rosslare Enterprises Ltd. manufactures and
markets high-quality security products. Rosslare’s products range includes; access control systems and
keypads, hardwire and wireless intrusion systems, guard patrol management systems and applications
software.
22. PO Box: 121098, Dubai, UAE Phone: +9714 5616900 Fax: +9714 5135753
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12. Avaya: Avaya is a recognized innovator and leading global provider of solutions for customer and team
engagement. The company provides technologies for unified communications and collaboration, contact
center and customer experience management, and networking, along with related services to large
enterprises, midmarket companies, small businesses and government organizations around the world.
Furthermore, they are available in a variety of deployment models including public, hybrid and private
cloud as well as on a customer’s premises. Avaya offers solutions in three major categories of solutions
for better engagement: Team Engagement Solutions; Customer Engagement Solutions; and Fabric
Networking. All three are supported by Avaya’s portfolio of professional and support services.
13. Panasonic: The history of Panasonic goes back to when Konosuke Matsushita founded Matsushita
Electric Housewares Manufacturing Works in 1918. See how the company evolved and developed into
one of the leading electronics companies in the world today.
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Some samples of our quality workmanship
Sample of our Cable Bundling
Before After
Before After
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Safety Manual
Commitment to Accident Free
Ottomans International Technologies recognizes that accident prevention contributes greatly to the safety and welfare of
all concerned. Accident prevention is an important and integral part of productivity, quality service and efficient
operations. It is Ottomans International Technologies policy to place safety and health on an equal basis with productivity
and the costs of providing quality services.
All Teammates are responsible for their own safety and that of their fellow Teammates and the public. They must perform
their work in a professional, safe manner and follow the working practices and rules established for their safety.
What does Accident Free mean?
We believe that in order to be the best we must be the safest service provider.
Safety is every Teammate’s responsibility.
Every Teammate has the authority and responsibility to inspect and correct unsafe work conditions.
Effective planning is essential in achieving safe and profitable work.
Accident Free requires that every teammate be properly trained.
We require that we consistently enforce Ottomans International Technologies Safety Policy and Procedures.
Teammates considered for advancement opportunities must demonstrate excellent safety performance.
We expect every teammate to perform their work in a professional, safe and productive manner and adhere to
safe work practices, without exception.
Teammate involvement and continuous improvement are critical success factors to being Accident Free.