FROM LIABILITY TO ASSET:
The True Benefits of Roof Maintenance
PRESENTED BY
Evan Bryant – National Account Manager
“The decision not to employ an aggressive roof maintenance program
is costing owners between $0.10 and $0.15 per sq ft per year.”
~Dennis Firman, Director, United States Air Force
Center for Engineering and the Environment
Most manufacturer warranties do not cover items such as damage
from weather, other trades, or accidents.
Roof maintenance programs are tax deductible.
The goals of a comprehensive maintenance program include the following:
 Reduce capital repairs
 Reduce unscheduled shutdowns and emergency repairs
 Extend equipment life (thereby extending facility life)
 Realize life-cycle cost savings, and
 Provide safe, functional systems and facilities that meet the design intent
 STREAMLINED PROCUREMENT: One contract is easier to manage
 ECONOMIES OF SCALE: Leverages buying power which saves cost
 FUNDING STABILITY: Dedicated funding for roofing needs
 QUALITY DATA: Database of roofing deficiencies helps sites prioritize
work and facilitates informed decisions
 EXPERTISE WITHIN REACH: Roofing management contractor who is
industry expert, provides both design & construction services
 PROCUREMENT TOOLS: Centralized approach results in faster execution
 CONNECTION: Standard industry processes, best management practices
and effective interaction among other sites
 ENERGY SAVINGS: Ability to implement standards, like increased
insulation, white and cool roof design over 4.9 million sq ft
 SAVED AN ESTIMATED $693,000 in energy costs per year
 $28.6 MILLION IN VALUE ADDED by increasing lifespan of roofs
 REDUCED $83 MILLION in deferred maintenance
Source: U.S. DOE Asset Management Program Results Report, 2015
Los Alamos National Laboratory (NM)
Fragmented roof industry “services”
Unreliable and non-committal
Inadequate communication
Unreasonable pricing
Yes! There is another way!
NATIONAL ROOFING COVERAGE,
AT YOUR SERVICE
As the nation’s largest centrally-managed roofing company,
North American Roofing provides award-winning services to
companies and commercial property owners across the
United States, Puerto Rico, and the U.S. Virgin Islands.
COMPANY
CENTRALIZED
STRENGTH
NATIONWIDE
FP NETWORK
MAINTENANCE
OFFERINGS
REROOF
EXPERIENCE
SERVICE & REPAIRS
SAFETY
COMMITMENT
QUALITY AWARDS &
BUYING POWER
CUSTOMER
EXPERIENCE
CHOICECOMMA
NDNATIONAL ROOFING COVERAGE
SET PRICING/NTE FOR COMMON SERVICE ITEMS
DEDICATED CUSTOMER SERVICE REP WITH EXCLUSIVE 800# AND EMAIL
VOLUME DISCOUNT PROGRAM
ONLINE ROOF PORTFOLIO WITH DISPATCH REQUEST OPTIONS
ANNUAL ROOF CONDITION ANALYSIS SURVEY & REPORT
QUARTERLY PORTFOLIO REPORT REVIEW WITH ACCOUNT MANAGER
SNOW REMOVAL PROGRAM
FIXED LEAK PRICING
ANNUAL ROOFGUARD IN-PERSON SCHEDULED MAINTENANCE VISIT
PRIORITY LEAK RESPONSE
SEVERE WEATHER EVENT AND EMERGENCY RESPONSE PLANNING
DISASTER RESPONSE
ENERGY AUDITS & CLIMATE READY INSPECTION
PREFERRED PRICING ON ALL REROOFING PROPOSALS
PROGRESSIVE CAPITAL PLANNING
CORE
 The industry’s genuine centrally-managed
roof maintenance program
 3 cost-effective packages to cover your
roofing needs
 Save time, save money
 Extend the life of every roof, every year
 Reduce capital repairs
 Reduce unscheduled shutdowns and repairs
 Extend rooftop equipment life (thereby
extending facility life)
 Avoid premature roof replacements
 Discover and implement energy-saving
opportunities
 Realize life-cycle cost savings, and…
 Provide safe, functional systems and
facilities that meet the design intent
 Keeps manufacturer’s warranty intact
 Prescheduled inspections & reporting
 Each program is tax deductible
 Budget clarity (2 – 5 year contracts)
 Flexible rollover payment plans:
o Quarterly, semi-annual, annual
AVERAGE RESPONSE TIMES
Our certified Field Partner Network is flexible and growing around your facilities and across the nation. Take advantage of
the nation’s most expansive network of certified crews and technicians who stand ready to serve you anywhere, anytime!
Club 5280 -2019
INNER CIRCLE
2019 OF QUALITY
AFFILIATIONS
30+ Years 25+ Years 20+ Years 20+ Years 10+ Years
 Fragmented “services”?
 Unreliable & non-committal?
 Inadequate communication?
 Unreasonable pricing?
 StarCare™ program
 Nationwide commitment
 Simple & clear reporting
 Fair and transparent pricing
North American Roofing

North American Roofing

  • 1.
    FROM LIABILITY TOASSET: The True Benefits of Roof Maintenance PRESENTED BY Evan Bryant – National Account Manager
  • 2.
    “The decision notto employ an aggressive roof maintenance program is costing owners between $0.10 and $0.15 per sq ft per year.” ~Dennis Firman, Director, United States Air Force Center for Engineering and the Environment Most manufacturer warranties do not cover items such as damage from weather, other trades, or accidents. Roof maintenance programs are tax deductible.
  • 3.
    The goals ofa comprehensive maintenance program include the following:  Reduce capital repairs  Reduce unscheduled shutdowns and emergency repairs  Extend equipment life (thereby extending facility life)  Realize life-cycle cost savings, and  Provide safe, functional systems and facilities that meet the design intent
  • 4.
     STREAMLINED PROCUREMENT:One contract is easier to manage  ECONOMIES OF SCALE: Leverages buying power which saves cost  FUNDING STABILITY: Dedicated funding for roofing needs  QUALITY DATA: Database of roofing deficiencies helps sites prioritize work and facilitates informed decisions  EXPERTISE WITHIN REACH: Roofing management contractor who is industry expert, provides both design & construction services  PROCUREMENT TOOLS: Centralized approach results in faster execution  CONNECTION: Standard industry processes, best management practices and effective interaction among other sites  ENERGY SAVINGS: Ability to implement standards, like increased insulation, white and cool roof design over 4.9 million sq ft  SAVED AN ESTIMATED $693,000 in energy costs per year  $28.6 MILLION IN VALUE ADDED by increasing lifespan of roofs  REDUCED $83 MILLION in deferred maintenance Source: U.S. DOE Asset Management Program Results Report, 2015 Los Alamos National Laboratory (NM)
  • 5.
    Fragmented roof industry“services” Unreliable and non-committal Inadequate communication Unreasonable pricing
  • 6.
    Yes! There isanother way!
  • 8.
    NATIONAL ROOFING COVERAGE, ATYOUR SERVICE As the nation’s largest centrally-managed roofing company, North American Roofing provides award-winning services to companies and commercial property owners across the United States, Puerto Rico, and the U.S. Virgin Islands. COMPANY
  • 9.
    CENTRALIZED STRENGTH NATIONWIDE FP NETWORK MAINTENANCE OFFERINGS REROOF EXPERIENCE SERVICE &REPAIRS SAFETY COMMITMENT QUALITY AWARDS & BUYING POWER CUSTOMER EXPERIENCE
  • 10.
    CHOICECOMMA NDNATIONAL ROOFING COVERAGE SETPRICING/NTE FOR COMMON SERVICE ITEMS DEDICATED CUSTOMER SERVICE REP WITH EXCLUSIVE 800# AND EMAIL VOLUME DISCOUNT PROGRAM ONLINE ROOF PORTFOLIO WITH DISPATCH REQUEST OPTIONS ANNUAL ROOF CONDITION ANALYSIS SURVEY & REPORT QUARTERLY PORTFOLIO REPORT REVIEW WITH ACCOUNT MANAGER SNOW REMOVAL PROGRAM FIXED LEAK PRICING ANNUAL ROOFGUARD IN-PERSON SCHEDULED MAINTENANCE VISIT PRIORITY LEAK RESPONSE SEVERE WEATHER EVENT AND EMERGENCY RESPONSE PLANNING DISASTER RESPONSE ENERGY AUDITS & CLIMATE READY INSPECTION PREFERRED PRICING ON ALL REROOFING PROPOSALS PROGRESSIVE CAPITAL PLANNING CORE
  • 11.
     The industry’sgenuine centrally-managed roof maintenance program  3 cost-effective packages to cover your roofing needs  Save time, save money  Extend the life of every roof, every year  Reduce capital repairs  Reduce unscheduled shutdowns and repairs  Extend rooftop equipment life (thereby extending facility life)  Avoid premature roof replacements  Discover and implement energy-saving opportunities  Realize life-cycle cost savings, and…  Provide safe, functional systems and facilities that meet the design intent  Keeps manufacturer’s warranty intact  Prescheduled inspections & reporting  Each program is tax deductible  Budget clarity (2 – 5 year contracts)  Flexible rollover payment plans: o Quarterly, semi-annual, annual
  • 12.
    AVERAGE RESPONSE TIMES Ourcertified Field Partner Network is flexible and growing around your facilities and across the nation. Take advantage of the nation’s most expansive network of certified crews and technicians who stand ready to serve you anywhere, anytime!
  • 13.
    Club 5280 -2019 INNERCIRCLE 2019 OF QUALITY AFFILIATIONS
  • 14.
    30+ Years 25+Years 20+ Years 20+ Years 10+ Years
  • 15.
     Fragmented “services”? Unreliable & non-committal?  Inadequate communication?  Unreasonable pricing?  StarCare™ program  Nationwide commitment  Simple & clear reporting  Fair and transparent pricing

Editor's Notes

  • #3 To begin, let’s start with 3 quick notes about maintenance…
  • #4 What accounts for this difference in cost? Well, let’s look at the goals of maintenance and how it ends up affecting your facility as a whole…
  • #5 Let’s take a look at a 2015 case study from the US Dept of Energy’s National Nuclear Security Administration. “Developed in 2003 in response to an overwhelming number of roof failures.” 36 million square feet of roofing over 400 facilities (6 Pentagons worth!) All repairs, replacements, and maintenance handled under a single contract.
  • #6 If the government can figure out how to save millions of dollars with contracted roof maintenance, why… 4 PAIN POINTS based on how the set-up of 99% of roofing industry Pain Point #1: Industry fragmentation, multiple invoicing, mismatched capabilities…Not easy for customers Pain Point #2: Lots of promises, but no follow-through, over-extended Pain Point #3: Conflicting voices, what’s said vs. what’s actually done…or not at all! Pain Point #4: Low-price to get in the door, then fees, upcharges, and then more change orders Why take the risk when there is so much at stake?
  • #8 North American Roofing simplifies roofing services for hundreds of companies like yours in every state of the country…
  • #9 In fact, we have over 40 years, of steady, consistent roofing experience and expertise unparalleled in the roofing industry.
  • #10 National customers have come to trust us over many years of dedicated, single-source services…
  • #11 And, our national roof maintenance program called StarCare. The industry’s only genuine centrally-managed roof maintenance program. 3 flexible plans…choose the one that fits each of your facilities, needs.
  • #12 Like the DOE plan, StarCare is designed to provide you with the same benefits that manufacturer warranties can’t cover.
  • #13 How can we accomplish this?
  • #14 How can we offer something so comprehensive that others can’t or won’t? Our track record and performance year over year, buying power, training, and commitment to excellence.
  • #16 Now that you know, there’s a clear choice between the status quo and a proven, money and energy-saving solution…