SlideShare a Scribd company logo
The Nine Innovation Roles
                                                       Connector           Troubleshooter
        Revolutionary
                                                                        Judge
                                                        Artist
                    Conscript
                                                                       Customer Champion

        Magic Maker                                       Evangelist




*This presentation is provided for non-commercial purposes
Service providers need a license to use it in paid workshops                    © Braden Kelley 2010
Break Down the Innovation Silos
Too often in our
organizations we think
about staffing our
innovation projects in
terms of silos or
departments, instead of
the roles that need to be
filled for a product or
service to be successfully
completed, launched, and
widely adopted in the
marketplace.                  © Braden Kelley 2010
Stoking Your Innovation Bonfire
This content is an excerpt from Stoking Your Innovation Bonfire by Braden Kelley



                                      Innovation is never easy – and
                                      not always welcome. This book
                                      is dedicated to the men and
                                      women who dedicate their lives
                                      to pushing our organizations to
                                      make more efficient use of our
                                      human capital and natural
                                      resources and to make the
                                      world a better place

                                                               © Braden Kelley 2010
Nine Innovation Roles Group Diagnostic
  Download the
  design for FREE
http://sdrv.ms/YXFP47

  to print at cost
  with adMagic
  or locally with
  your printer.




   © Braden Kelley 2010
The Nine Innovation Roles

  Innovation is
about the people




                             © Braden Kelley 2010
The Nine Innovation Roles
   Revolutionary
   • The Revolutionary is the person who is always
     eager to change things, to shake them up, and
     to share his or her opinion. These people tend
     to have a lot of great ideas and are not shy
     about sharing them. They are likely to
     contribute 80 to 90 percent of your ideas in
     open scenarios.




© Braden Kelley 2010
The Nine Innovation Roles
   Artist
   • The Artist doesn’t always come up with great
     ideas, but artists are really good at making
     them better.




© Braden Kelley 2010
The Nine Innovation Roles
   Troubleshooter
   • Every great idea has at least one or two major
     roadblocks to overcome before the idea is
     ready to be judged or before its magic can be
     made. This is where the Troubleshooter comes
     in. Troubleshooters love tough problems and
     often have the deep knowledge or expertise
     to help solve them.




© Braden Kelley 2010
The Nine Innovation Roles
   Conscript
   • The Conscript has a lot of great ideas but
     doesn’t willingly share them, either because
     such people don’t know anyone is looking for
     ideas, don’t know how to express their ideas,
     prefer to keep their head down and execute,
     or all three. This is the majority.




© Braden Kelley 2010
The Nine Innovation Roles
   Customer Champion
   • The Customer Champion may live on the edge
     of the organization. Not only does he have
     constant contact with the customer, but he
     also understands their needs, is familiar with
     their actions and behaviors, and is as close as
     you can get to interviewing a real customer
     about a nascent idea.




© Braden Kelley 2010
The Nine Innovation Roles
   Connector
   • The Connector does just that. These people
     hear a Conscript say something interesting
     and put him together with a Revolutionary;
     The Connector listens to the Artist and knows
     exactly where to find the Troubleshooter that
     his idea needs.




© Braden Kelley 2010
The Nine Innovation Roles
   Judge
   • The Judge is really good at determining what
     can be made profitably and what will be
     successful in the marketplace.




© Braden Kelley 2010
The Nine Innovation Roles
   Magic Maker
   • The Magic Makers take an idea and make it
     real. These are the people who can picture
     how something is going to be made and line
     up the right resources to make it happen.




© Braden Kelley 2010
The Nine Innovation Roles
   Evangelist
   • The Evangelists know how to educate people
     on what the idea is and help them understand
     it. Evangelists are great people to help build
     support for an idea internally, and also to help
     educate customers on its value.




© Braden Kelley 2010
The Nine Innovation Roles




How do you organize your
Innovation teams for success?
Nine Innovation Roles Group Diagnostic

So what questions
should we ask when
we conduct a
Nine Innovation Roles
workshop?




  © Braden Kelley 2010
Question 1

    What kind of innovator are you?

                    Connector
Revolutionary                           Troubleshooter
                    Artist      Judge
       Conscript



                                   Customer Champion
 Magic Maker       Evangelist
                                         © Braden Kelley 2010
Question 2

      Which of these roles is most
      scarce in your organization?

                    Connector
Revolutionary                           Troubleshooter
                    Artist      Judge
       Conscript



                                   Customer Champion
 Magic Maker       Evangelist
                                         © Braden Kelley 2010
Question 3


Which roles are missing on your team?




                            © Braden Kelley 2010
Question 4


What is the impact of those missing roles?




                                © Braden Kelley 2010
Question 5

    How should you organize your
    innovation teams for success?
                    Connector
Revolutionary                           Troubleshooter
                    Artist      Judge
       Conscript



                                   Customer Champion
 Magic Maker       Evangelist
                                         © Braden Kelley 2010
Nine Innovation Roles Group Diagnostic
  Download the
  design for FREE
http://sdrv.ms/YXFP47

  to print at cost
  with adMagic
  or locally with
  your printer.




   © Braden Kelley 2010
Or contact me for a workshop/keynote
                                                               “To be a rock star, you have to
                                                               play music people want to
                                                               listen to…and pay for.”

                                                               - @innovate
                                                                © Braden Kelley 2010




*This presentation is provided for non-commercial purposes
Service providers need a license to use it in paid workshops



Here is where to find me:

Braden Kelley
+1 (206) 349-8931
book@bradenkelley.com
http://innovationbonfire.com

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Nine innovation Roles

  • 1. The Nine Innovation Roles Connector Troubleshooter Revolutionary Judge Artist Conscript Customer Champion Magic Maker Evangelist *This presentation is provided for non-commercial purposes Service providers need a license to use it in paid workshops © Braden Kelley 2010
  • 2. Break Down the Innovation Silos Too often in our organizations we think about staffing our innovation projects in terms of silos or departments, instead of the roles that need to be filled for a product or service to be successfully completed, launched, and widely adopted in the marketplace. © Braden Kelley 2010
  • 3. Stoking Your Innovation Bonfire This content is an excerpt from Stoking Your Innovation Bonfire by Braden Kelley Innovation is never easy – and not always welcome. This book is dedicated to the men and women who dedicate their lives to pushing our organizations to make more efficient use of our human capital and natural resources and to make the world a better place © Braden Kelley 2010
  • 4. Nine Innovation Roles Group Diagnostic Download the design for FREE http://sdrv.ms/YXFP47 to print at cost with adMagic or locally with your printer. © Braden Kelley 2010
  • 5. The Nine Innovation Roles Innovation is about the people © Braden Kelley 2010
  • 6. The Nine Innovation Roles Revolutionary • The Revolutionary is the person who is always eager to change things, to shake them up, and to share his or her opinion. These people tend to have a lot of great ideas and are not shy about sharing them. They are likely to contribute 80 to 90 percent of your ideas in open scenarios. © Braden Kelley 2010
  • 7. The Nine Innovation Roles Artist • The Artist doesn’t always come up with great ideas, but artists are really good at making them better. © Braden Kelley 2010
  • 8. The Nine Innovation Roles Troubleshooter • Every great idea has at least one or two major roadblocks to overcome before the idea is ready to be judged or before its magic can be made. This is where the Troubleshooter comes in. Troubleshooters love tough problems and often have the deep knowledge or expertise to help solve them. © Braden Kelley 2010
  • 9. The Nine Innovation Roles Conscript • The Conscript has a lot of great ideas but doesn’t willingly share them, either because such people don’t know anyone is looking for ideas, don’t know how to express their ideas, prefer to keep their head down and execute, or all three. This is the majority. © Braden Kelley 2010
  • 10. The Nine Innovation Roles Customer Champion • The Customer Champion may live on the edge of the organization. Not only does he have constant contact with the customer, but he also understands their needs, is familiar with their actions and behaviors, and is as close as you can get to interviewing a real customer about a nascent idea. © Braden Kelley 2010
  • 11. The Nine Innovation Roles Connector • The Connector does just that. These people hear a Conscript say something interesting and put him together with a Revolutionary; The Connector listens to the Artist and knows exactly where to find the Troubleshooter that his idea needs. © Braden Kelley 2010
  • 12. The Nine Innovation Roles Judge • The Judge is really good at determining what can be made profitably and what will be successful in the marketplace. © Braden Kelley 2010
  • 13. The Nine Innovation Roles Magic Maker • The Magic Makers take an idea and make it real. These are the people who can picture how something is going to be made and line up the right resources to make it happen. © Braden Kelley 2010
  • 14. The Nine Innovation Roles Evangelist • The Evangelists know how to educate people on what the idea is and help them understand it. Evangelists are great people to help build support for an idea internally, and also to help educate customers on its value. © Braden Kelley 2010
  • 15. The Nine Innovation Roles How do you organize your Innovation teams for success?
  • 16. Nine Innovation Roles Group Diagnostic So what questions should we ask when we conduct a Nine Innovation Roles workshop? © Braden Kelley 2010
  • 17. Question 1 What kind of innovator are you? Connector Revolutionary Troubleshooter Artist Judge Conscript Customer Champion Magic Maker Evangelist © Braden Kelley 2010
  • 18. Question 2 Which of these roles is most scarce in your organization? Connector Revolutionary Troubleshooter Artist Judge Conscript Customer Champion Magic Maker Evangelist © Braden Kelley 2010
  • 19. Question 3 Which roles are missing on your team? © Braden Kelley 2010
  • 20. Question 4 What is the impact of those missing roles? © Braden Kelley 2010
  • 21. Question 5 How should you organize your innovation teams for success? Connector Revolutionary Troubleshooter Artist Judge Conscript Customer Champion Magic Maker Evangelist © Braden Kelley 2010
  • 22. Nine Innovation Roles Group Diagnostic Download the design for FREE http://sdrv.ms/YXFP47 to print at cost with adMagic or locally with your printer. © Braden Kelley 2010
  • 23. Or contact me for a workshop/keynote “To be a rock star, you have to play music people want to listen to…and pay for.” - @innovate © Braden Kelley 2010 *This presentation is provided for non-commercial purposes Service providers need a license to use it in paid workshops Here is where to find me: Braden Kelley +1 (206) 349-8931 book@bradenkelley.com http://innovationbonfire.com