The document provides instructions for completing NFIRS and EMS reports in the reporting system. It highlights that: 1) Reports are required for all dispatched calls regardless of response. Required fields are highlighted in yellow. 2) Narratives should be descriptive but avoid patient details for NFIRS. EMS narratives include patient information. 3) Various tabs like Basic, Units/Personnel, and Patients include response details, units, personnel, and patient information.

2. Notes:
- Reports are required any time a vehicle/company is dispatched, regardless if they actually
respond or not.
- Most required fields are highlighted in yellow. However, there are some fields that are not
highlighted, but still are required. Those will be addressed throughout this training.
- Always remember to double check your codes, even after you have chosen from drop down
menu’s, some codes automatically change after you choose them.
- Any red tab at the top means something on the page is incomplete.
- If you are attempting to complete a NFIRS for an EMS call and M251 has not yet cleared, some
info you enter prior to them clearing may be deleted. It may be best to wait until the medic
has cleared the call to start the NFIRS.
- Always obtain a minimum of a name, phone number, D.O.B. and address of anyone involved
in the incident.
- Calls involving MVC’s, be sure the vehicle information is obtained. Vehicle make/model, year,
license plate etc.

3. Logging In
Log in info should be the same
you use to log into the computer.
Example:
User Name: smacaluso
Password: **********
(your computer log in password)

4. STARTING YOUR REPORT:
You have two options to find and
open your report.
1. Select incident icon at the top left.
2. Select the journal icon at the top
right.

5. If you do choose to search by using
the Incident icon,
Select the ‘Browse’ button to select
from the list of incidents.
(see following slide)
Using incident icon continued:

6. Choose your incident.
(Note, the description section will be
blank as long as the NFIRS side has not
been started.)
Using incident icon continued:

7. Using the Journal
Icon:
Make sure you are
on the correct
date, from the list
on the right,
choose your call
by double clicking.

8. BASIC TAB
PLEASE ENSURE TO COMPLETE ALL FIELDS HIGHLIGHTED YELLOW AS WELL AS OTHER
REQUIRED SECTIONS. THIS TAB CONTAINS INCIDENT ADDRESS, CALL TYPE, SHIFT, ALARM
TYPE AND OTHER BASIC SCENE AND RESPONSE INFORMATION.

9. The ‘Basic’ page is the first page
once you open your incident.
In all NFIRS & EMS reports, ensure
all fields highlighted yellow are
completed at a minimum.
Utilize the drop down boxes by
clicking the grey boxes to the
right of the fields to open up
options/codes.
**The Occupancy ID tab is very
important for tracking
information in FH and must be
used when responding to
business’s. If responding to an
EMS call, the only people that
need to be entered are the
patient(s) and the business name.

10. • ALL INCIDENTS INVOLVING BUSINESS’ IN TOWN NEED TO HAVE THE OCCUPANCY ID LISTED IN THE
REPORT. THIS ALLOWS US TO TRACK ALL INCIDENTS THAT OCCUR AT THESE OCCUPANCIES
• IF YOU USE THE SEARCH BUTTON (SQUARE WITH 3 DOTS) AT THE END OFTHE ADDRESS LINE AND CHOOSE
THE STREET NAME, A LOT OF THE INFO YOU NEED WILL BE PUT IN AUTOMATICALLY, (IE, OCCUPANCY ID,
DISTRICT, SUPPLEMENTAL BOX INFORMATION, CENSUS TRACT, ETC.). ITWILL ALSO IMPORT KEY HOLDER
INFO FROM THE OCCUPANCY INFORMATION AS WELL.

11. UNITS AND PERSONNEL TAB
• THIS IS WHERE YOU WILL ENTER THE UNITS THAT RESPONDED– MOST OF THE TIME THEY HAVE ALREADY
IMPORTED FROM THE CAD
• YOU WILL ALSO ENTER THE PEOPLE THAT RESPONDED TO THE INCIDENT HERE AS WELL.

12. • UNITS AND PERSONNEL TAB IS
WHERE YOU WILL ENTER WHAT
VEHICLE RESPONDED AND WHO
WAS ON THOSE VEHICLES
• MOST OF THE VEHICLES WILL
IMPORT WITH THE INCIDENT
FROM THE CAD.
• ANY MUTUAL/AUTO AID
INCIDENT WILL REQUIRE THE
AID GIVEN/RECEIVED DETAILS
AREA TO BE FILLED OUT
• OPEN THE UNIT BY DOUBLE
CLICKING ON IT

13. • CHOOSE THE RESPONSE CODE.
• 1 = EMERGENCY
• 2=NON-EMERGENCY
• CHOOSE 1 BOX
• FIRE
• MEDICAL
• RESCUE
• OTHER
• MAKE SURE ALL TIMES ARE FILLED OUT
AND LOOK CORRECT
• CHOOSE THE PERSONNEL TAB TO
ENTER PEOPLE THAT RESPONDED

14. • CLICK THE ADD GROUP BUTTON
TO ADD PERSONNEL
• CHOOSE STAFF GROUP SELECT
FROM THE ADD GROUP BUTTON

15. • CHOOSE THE PERSONNEL THAT
RESPONDED ON THAT VEHICLE.
YOU WILL NEED TO DO THIS FOR
EACH VEHICLE THAT RESPONDED.
• YOU CAN HOLD DOWN THE CTRL
BUTTON AND SELECT MULTIPLE
PEOPLE
• ONCE YOU HAVE EVERYBODY
SELECTED CLICK OK

16. • YOU NEED TO MAKE SURE TO ADD THE
DRIVER.
• DOUBLE CLICK THE MEMBER LISTED
THAT WAS THE DRIVER
• CLICK THE DRIVER BUTTON AT THE
BOTTOM OF THE ACTIVITY TYPE.
• YOU MUST INDICATE THE DRIVER OF
EACH VEHICLE ON EVERY INCIDENT
RESPONSE
• CLICK SAVE AND THEN CLOSE

17. RESPONSE TAB
• THERE ARE SEVERAL BOXES ON THIS TAB TO COMPLETE.
• THE RESOURCES AREA SHOULD ALREADY BE FILLED OUT. THIS WILL IMPORT THE COUNTS FROM THE
UNITS AND PERSONNEL TAB
• ESTIMATED DOLLAR LOSS AND VALUE– WILL BE FILLED OUT IF THERE IS A LOSS. IF THERE IS NO LOSS
THEN CLICK THE 4 BOXES UNDER $0
• CAUSALITIES/PATIENTS & VICTIM COUNTS SHOULD BE ENTERED HERE AS WELL
• LASTLY FILL OUT THE DETECTOR BOX WITH THE CORRECT INFO

18. • MAKE SURE TO PUT DOLLAR
LOSS IN THIS TAB. IF THERE
IS NO DOLLAR LOSS CLICK
THE BOXES BELOW $0 (4
TOTAL)
• ALSO LIST THE CAUSALITIES
HERE AS WELL. IF THERE ARE
NO CAUSALITIES CLICK THE
NO CAUSALITIES BOX.
• MAKE SURE TO PUT CODES
IN THE DETECTOR ALERTED
OCCUPANTS BOX AS WELL

19. PROPERTY AND INVOLVEMENT
• FIRST FILL OUT THE HAZARDOUS MATERIALS RELEASE AND MIXED PROPERTY USE. MOST OF THE TIME
THESE WILL BE NONE AND NOT MIXED USE
• THIS IS WHERE YOU WILL ENTER THE INVOLVED PARTIES INFORMATION– THE RESIDENT, PATIENT, OR
BUSINESS NAME ETC.

20. • PROPERTY AND INVOLVEMENT
• FILL OUT BOTH THE HAZARDOUS
MATERIALS RELEASE AND MIXED
PROPERTY USE BOXES
• ADD THE INVOLVED PARTIES HERE
BY CLICKING THE ADD BUTTON

21. • FILL OUT ALL INVOLVEMENT
INFORMATION. FIRST AND LAST
NAME. IF THEIR HOME ADDRESS IS
THE DISPATCHED ADDRESS CHOOSE
THE ADDRESS SAME AS INCIDENT
ADDRESS BOX.
• MAKE SURE TO CHOOSE ALL
PRIMARY INVOLVEMENT TYPES
THAT APPLY. YOU CAN USE
MULTIPLE TYPES HERE.
• THIS BOX IS WHERE YOU WILL ADD
ALL VEHICLE INFO FOR VEHICLE
CRASH’S
• MAKE SURE TO ENTER PHONE
NUMBER AND DOB.

22. NARRATIVE
• THIS IS WHERE YOU DESCRIBE WHAT YOU DID AT THE INCIDENT. MAKE SURE TO BE AS DESCRIPTIVE AS
POSSIBLE.

23. • INCIDENT NARRATIVE.
• THE NARRATIVE SHOULD BE AS
DESCRIPTIVE AS POSSIBLE.
• HOWEVER THERE SHOULDN’T BE
ANY PATIENT SPECIFIC DETAILS
IN THE NFIRS NARRATIVE, THAT
IS LEFT FOR THE EMS NARRATIVE.
• MAKE SURE YOU INCLUDE ALL
ACTIONS TAKEN ON THE
INCIDENT.

24. OTHER TAB
• FILL OUT THE USER FIELDS IN THIS TAB. THESE ARE USED FOR THE DEPARTMENT TO TRACK CERTAIN
INFORMATION RELATED TO RESPONSES.
• THIS IS ALSO WHERE YOU PUT THE MEMBER WRITING THE REPORT AND WHOWAS THE OFFICER IN
CHARGE OF THE INCIDENT.

25. • OTHER TAB
• MAKE SURE TO FILL OUT THE
USER FIELDS HERE

26. • MAKE SURE TO FILL OUT ALL THAT
APPLY HERE. THE TOP 2 BOXES
ARE REQUIRED.

27. • REPORT AUTHORIZATION
• CLICK THE ADD BUTTON

28. • CHOOSE THE OFFICER IN CHARGE.
• IF THE OFFICER IN CHARGE IS THE
ONE MAKING THE REPORT THEN
YOU CAN CLICK THE BUTTON
“ADD OR UPDATE MEMBER
MAKING REPORT”
• IF THE OIC AND MEMBER MAKING
THE REPORT ARE DIFFERENT,
THEN YOU WILL NEED TO ADD THE
OIC AND MEMBER MAKING THE
REPORT SEPERATLEY.

29. EMS PORTION OF NFIRS REPORTING
ALL EMS INCIDENTS INVOLVING PATIENT CONTACT MUST HAVE THIS PORTION FILLED OUT. IF AN ENGINE COMPANY RESPONDS
WITH M251, THE ENGINE OFFICER MUST DO THE NFIRS AND THE MEDIC MUST DO THE EMS PORTION. IF RESPONDING WITH AN
AUTO AID OR MUTUAL AMBULANCE, THE REPORTS WILL BE COMPLETED AS DELEGATED BY THE COMPANY OFFICER AND SHIFT.

30. For EMS calls:
If NFIRS side has already been
completed by yourself or the
responding officer, go to the
‘Additional Reports’ tab and
select ‘EMS/Search & Rescue’
and continue as shown in the
following slides

31. EMS - BASIC TAB
INCLUDES BASIC INFORMATION, TIMES, ADDRESS ETC. MUCH OF THIS WILL TRANSFER
OVER ONCE THE NFIRS SIDE HAS BEEN COMPLETED.

33. EMS – UNITS AND PERSONNEL TAB
RESPONDING VEHICLES AND STAFF MEMBER INFORMATION IS ENTERED HERE. AGAIN, IF
THE NFIRS SIDE IS COMPLETE, THIS WILL OF TRANSFERRED OVER.

34. Select vehicle by double clicking. Another screen will appear giving you the options to
add your staff.

35. Check
appropriate
option.
M251 will usually be Medical. Typically, if an engine responds, they will be marked as
Rescue. You will need to only fill out the ‘Basic’ and ‘Personnel’ tabs on this page.

36. Once you’ve selected
Staff Group Select, you
will see a list of staff
members. Add multiple
personnel by holding
down the Ctrl key and
clicking each member.

37. After you’ve selected your
personnel, on the next page,
you will need to enter in the
Activity Code .

38. Double click the driver
from the Response
Detail page and be sure
to select the Driver
option under the
activity type.

39. Patients/Victims Tab
The number of patients/victims need to
be filled out in both boxes highlighted
yellow.
Click the ADD button at the bottom to
add each patient.

40. Patient/Victim Info
BasicTab:
After you click Add for
each patient fill out all
fields highlighted
yellow. ALSO PUT IN A
PHONE NUMBER FOR
EVER PERSON.
(remember to click save
after each entry.)

41. BasicTab:
Patient Disposition:
Select the appropriate
option

42. Patient/Victim Info
ResponseTab:
- Fill out all fields highlighted
yellow.
- When doing a release, it still
asks for Loaded Miles, you can
just put in 0.01.

43. Patient/Victim Info
ClinicalTab:
There are two tabs on this page,
Complaint and Provider. Both need to
be completed.
ComplainTab:
Fill out Chief Complaint
(See next page for Provider tab)

44. Patient/Victim Info
ClinicalTab:
ProviderTab:
Fill out all fields
highlighted yellow.
(Note: No other tabs under the
Clinical tab need to be filled out.)

45. Patient/Victim Info
Assessments &TreatmentsTab:
Click Add Procedure

46. Patient/Victim Info
Assessments &TreatmentsTab:
Select proper procedure code.
- The city the call originated in
- ALS or BLS
- Resident or Non Resident
Ex: For a call in Geneva for an ALS
patient that lives here in town, your
code would be
GFD-ALS-City-Resident

47. ASSESSMENTS AND PROCEDURE
• WHEN FD PERSONNEL ARE COMPLETING THIS REPORT TO GO ALONG WITH A RELEASE OR AUTO/MUTUAL
AID AMBULANCE RESPONSE THEY WILL USE THE VERY LAST CODE LISTED. NN8 ASSIST MEDICS – NO
TRANSPORT.

48. Patient/Victim Info
Status &TransportTab:
Enter the hospital code for
whichever hospital the patient is
transported to. If it is a release,
put in NT (NoTransport).

49. Patient/Victim Info
Patient NarrativeTab:
The PATIENT narrative goes here, this is
not the same as your narrative in the
NFIRS report. This should be a more
descriptive narrative on each patient.
You can copy and paste from the ESO if
you wrote it, or if you clearly state it is
obtained from ESO written by ______.
(Remember, you are claiming to be the
report writer at the end of this report, so
what you type, you are indicating it is
your statement.)

50. Patient/Victim Info
OtherTab:
If you completed the NFIRS
side, you can click Copy from
NFIRS Report.
OR click Add to add your
Member Making Report and
Officer in Charge info.
(see additional slide)
Click User Fields (see next slide)

51. Patient/Victim Info
OtherTab:
User Fields:
Resource Hospital, which
for us, is Delnor (Code
0948)

52. Patient/Victim Info
OtherTab:
After clicking Add, you
will need to enter Member
Making Report (yourself) and
the Officer In Charge
information and save.

53. After you have saved
everything, you will go back to
the NFIRS page and click Print,
Make sure Default Printer is
selected and click OK.

54. All of these should be pre
selected and you should
only have to select OK to
print.

55. QUESTIONS
• AS ALWAYS, IF YOU ARE UNSURE HOW TO COMPLETE ANY PART OF THE REPORT OR JUST HAVE QUESTIONS
ON REPORTS IN GENERAL DO NOT BE AFRAID TO ASK QUESTIONS.