This document is a certificate of completion for part one of a two-part course on key fundamentals of flood insurance. It was issued to Tracy Richardson by Dorothy Martinez, the director of training for the National Flood Insurance Program, on September 22nd, 2016 after completing a basic agent webinar. Completion of both parts is required to cover all mandated flood insurance content.

1. TRACY RICHARDSON
Key Fundamentals of Flood Insurance - Part 2 of 2
September 22nd, 2016
This certificate represents completion of one part of a two-part course. Both parts of the
course must be completed in order to cover all flood training content required by the Flood
Insurance Reform Act of 2004.
Dorothy Martinez
NFIP Training Director
Basic Agent Webinar