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NBC UNIVERSAL
CELEBRITIES IN SOCIAL
The Influencer Spectrum

                    the                           the                                         the                              the
                    FRIEND                        PROMOTER                                   CURATOR                           CREATOR
[Real Person]                                                                                                                                                       [Celebrity]
                                                                                                                                                                           SocialToaster 2012




   Online          • Daily life updates                 • New events                        • Aspirational content               • Original content
  Presence:        • Personal interests                 • Recent features                   • Expert opinions/reviews
  What do they
  contribute?
                   • Shoutouts                          • Content releases



  Consumer
                                                                                               Introduction to the
   Desire:         Immersive access                      Insider info                                                                Entertainment
 What do people
                                                                                              new and noteworthy
 want from them?
                                                                        Justin Timberlake




                                                                                                              Ashton Kutcher
                                 Jennifer Lopez




                                                                                                                                                     James Franco
 Celebrity Icon
the FRIEND
the ICON
JENNIFER LOPEZ
HUMANIZE WITH PERSONAL NARRATIVE Jennifer Lopez                                                                                               TWITTER FOLLOWERS
                                                                                                                                              14MM
                                                                                                                                              FACEBOOK LIKES
                                                                                                                                              18.8M
                                                                                   MAKING IT PERSONAL
                                                                                 In December, Lopez hosted a contest to
                                                                                                                                                       TALKING ABOUT
                                                                                 win the chance to meet her backstage                                  HER 238K
                                                                                 in Puerto Rico to raise money for charity.
                                                                                 Using the same personal voice, calling
                                                                                 her fans “LOVE!RS” and calling on her
                                                                                                                                                        FORBES MOST
                                                                                 friends for help, Lopez galvanizes the                                 INFLUENTIAL
                                                                                 community to act together.
                                                                                                                                                        SOCIAL CELEB
                                                                                                                                                        #1 in 2012        Forbes 2012




                                                                                                                                SOCIAL ENDORSEMENT
                                                                                                                              Kutcher, now a high profile tech investor,
                                                                                                                              frequently uses his influence via social
                                                                                                                              media sites to endorse his investments
                                                                                                                              including a recent curated collection on
AN INSIDE LOOK                                                                                                                Fab.com and plugs for Pickwick and
                                                                                                                              Weller, his newest fashion investment.
With her triple threat singer/songwriter, actress, pop
culture icon status, fans can’t get enough of J. Lo. On
the star’s Twitter page, she gives them exactly what
they want: extra content that gives them a constantly
updating feed into her life.
                                                          RALLY THEM TO ACTION
the KEY BEHAVIORS
INVITE THEM BEHIND THE CURTAIN OF YOUR LIFE
SUPPORT THEM IN A PERSONAL WAY
SHARE YOUR CULTURAL PASSIONS
INVITE THEM BEHIND THE CURTAIN OF YOUR LIFE Madonna’s MDNA                                                                FACEBOOK LIKES
                                                                                                                          10.8MM
        IMMEDIACY AND
                                                                                                                          TALKING ABOUT HER
        FAN EXCLUSIVITY                                                                                                   63K
 For the March 2012 release of                                                                                            TOUR REVENUE
Madonna’s MDNA album, she turned to                                                                                       $296MM
social media for promotion. Rather than
promote through magazine covers and                                                                                       YEARLY ALBUM SALES
morning-show concerts, the artist gave                                                                                    521K
just one in-person interview, broadcast
exclusively to her Facebook page.                                                                                          TWITTER FOLLOWERS
Following up the Facebook interview,                                                                                       Over 10K in a matter of
Madonna tweeted for one day only in a                                                                                      hours
 live Twitter chat with fans.




          EXTRA CONTENT,
      INTERACTION AND INPUT
   In preparation for her MDNA tour, Madonna
   posted pictures of tour rehearsals as well as
   some bumps and bruises along the way. She
   also polled fans about which back-catalog
   songs they’d like to hear while she’s on the
   road. This not only served to validate fans’
   affection towards the star, but also allowed for        LIMITED EDITION ACCESS
   increased word of mouth promotion of MDNA.                                                               Madonna’s MDNA Tour sold out instantly in
                                                       To give fans the opportunity to chat with her, the   88 venues and was dubbed as the highest-
                                                      icon joined Twitter for a single night to answer      grossing tour of 2012 by Billboard Magazine.
                                                      questions about her new album, sending tens of        MDNA reached #1 in over 30 countries and
                                                       thousands online flocking to catch her.               soon became certified Platinum.
SUPPORT THEM IN A PERSONAL WAY Justin Bieber Sick Visits                                                                 FACEBOOK LIKES
                                                                                                                         51MM

                                                                       GIVE GRACIOUSLY DURING                            TALKING ABOUT HIM
                                                                                                                         761K
                                                                            A TIME OF NEED
                                                                                                                         TWITTER FOLLOWERS
                                                                    As a celebrity, Justin Bieber makes it a             33MM
                                                                    habit of visiting his most loyal sick fans. In
                                                                    February of 2012, he met a 6 year old                RETWEETS OF HIS
                                                                    terminally ill girl named Avalanna,
                                                                    surprising her and her family by flying them
                                                                                                                         AVALANNA
                                                                    to meet him at his New York concert.                 CONDOLENCES
                                                                                                                         129K




                  PROVIDE CONTINUOUS SUPPORT
                   Throughout her sickness, Justin would continue                                          RALLY YOUR FANS TO
                   to post about her, talk to her and support her
                   family through their difficult time.                                                    EXTEND THE GOODWILL
                                                                                                     In September of that year when her parents
                                                                                                     shared the sad news of her death, Bieber sent
                                                                                                     touching tweets out about her, rallying his fans
                                                                                                     globally to tweet their condolences.
SHARE YOUR CULTURAL PASSIONS Various Activations

           AUTHENTICALLY EXTEND
             YOUR PERSONALITY
   In December, the New York Knicks announced that
   comedian Tracy Morgan would be taking over their
   Twitter account for one game. Known for his off-kilter,
   slapstick humor fans were delighted with Tracy’s antics
   from the sidelines and clubhouse.




                                                                                                                             PROVIDE CULTURAL
                                                                                                                          COMMENTARY FOR THINGS
                                                                                                                            THAT IMPASSION YOU
                                                                                                                     Many celebrities responded the the 2012 November
                                                                                                                     election, but it was Adam Levine’s humorous and
                                                                                                                     genuine quip that gained wide scale publicity and
                                                                BE PLAYFUL WITH CULTURALLY                           circulation, gaining him over 38.6K retweets.
                                                                     RELEVANT STUNTS
                                                             In the summer of 2012 prior to heading to the London
                                                             Olympics, the US swim team put together a playful
                                                             version of the “Call Me Maybe” hit video. Amassing
                                                             close to 11MM views, fans and viewers alike welcomed
                                                             the humorous content as they followed the progress of
                                                             the awarded swim team at the games.
the MARKETING RULE
 ENSURE AUTHENTIC
RELATIONSHIPS WITH
   YOUR BRAND
the PROMOTER
the ICON
JUSTIN TIMBERLAKE
IMMERSE THEM IN ME-GLORY SO THEY FEEL IN THE KNOW Justin Timberlake                                                                        TWITTER FOLLOWERS
                                                                                                                                             15.5MM

                                                                                                                                             FACEBOOK LIKES
                                                                                                    PERMISSION TO PROMOTE                    18MM
                                                                                                  Justin Timberlake has established
                                                                                                  himself as a successful actor,                TALKING ABOUT
                                                                                                  businessman, and singer/songwriter - he
                                                                                                  is able to speak about and promote a
                                                                                                                                                HIM 280K
                                                                                                  wide variety of events with credibility.
                                                                                                  Fans still love him for his music.            SINGLE VIEWS ON
                                                                                                                                                YOUTUBE IN THE
                                                                                                                                                FIRST DAY 123K




     INJECTING                                                                     New Single
                                                                                   ‘Suit & Tie’
  PROMOTION WITH                                                                  debuted to #1
                                                                                    on iTunes
     HUMANITY
In the debut recording of his ‘Suit
and Tie’ single onto social media
sites, Timberlake drops in a
personalized note to his fans as
validation for their continued
loyalty and following.
                                      STAYING ON THE PULSE
                                Justin Timberlake uses his Twitter & Facebook
                                to constantly announce new events, movie
                                releases, and album debuts. Fans keeping up
                                with JT will undoubtedly feel more in the loop.
the KEY BEHAVIORS
FUEL YOUR PUBLIC CURRENCY
CIRCULATE FIRST AND EXCLUSIVE ACCESS
FUEL YOUR PUBLIC CURRENCY Hey Girl (Ryan Gosling)                                                        RETWEETS 1.3K
(Be opportunistic in a positive way)
                                                                                                         FAVORITES 605
                                                                                                         WEEKEND BOX OFFICE
                                                                                                         $16.7M
                                                                                                                                LA Times 2013




                                                                                               USE FAN CHATTER TO
                                                                                                SPARK NEW ARDOR
                                                                                          To promote the January 2013 pushed back
                                                                                          launch of Gangster Squad, which was
                                                                                          projected to be a flop, Warner Brothers
                                                KNOW WHAT’S OUT THERE                     slipped in the “Hey Girl” meme of star actor
                                                                                          Gosling, playing off the existing heat
                                                ABOUT YOU SO YOU KNOW                     generated by fans. Not only gaining the
                                                  HOW TO ACTIVATE IT                      attention of fans, the meme created a press
                                                                                          frenzy with top sites like Mashable raving
                                               The “Hey Girl” meme is now so popular it   about the single tweet.
                                               has spawned a book deal and lists upon
    DRAW FROM CULTURAL                         lists of ranked memes.

        MOMENTUM
 Originally launched in 2008, F**k Yeah Ryan
 Gosling Tumblr created the “Hey Girl”
 meme around Gosling’s ladykiller charm
 that sparked a cultural frenzy. The meme
 has gained such traction that the meme
 and the man are now inextricably linked.
CIRCULATE FIRST AND EXCLUSIVE ACCESS Pepsi One Direction                                                       BILLBOARD DIGITAL
                                                                                                               SONG LIST
                                                                                                               #1
                                                       OPPORTUNISTICALLY USE TIMING                                                   Billboard 2012




                                                         Launching in October in the midst of the              PEPSI CO.
                                                         MLB playoffs and World Series, NFL                    QUARTERLY
                                                         season and X Factor, Pepsi strategically
                                                         launched the One Direction and Drew                   DIVIDEND INCREASE
                                                         Brees studded spot to syphon fame from                4%                     Pepsi 2012
                                                         both the QB’s burgeoning season as well
                                                         as One Direction’s first week song fame.
                                                                                                               YOUTUBE VIEWS
                                                                                                               981K video + 1.4M for
                                                                                                               extra footage




               USE SOCIAL MEDIA TO
                 UNLOCK EXTRAS
            One Direction supported their new
            single “Live While We’re Young” via
            their Shazamable Pepsi commercial                                                       EXTEND THE INFLUENCE
            with Drew Brees. The song made
            history as the fastest selling single by                                           Post the campaign, members of the band
            a UK artist. Fans could Shazam the                                                 and Brees used their social media profiles to
            TV or web version for exclusive                                                    tweet back and forth extending the fame.
            content and a link to iTunes to buy the
            song.
the MARKETING RULE
CLEVERLY COLLIDE
  WITH CELEB’S
PUBLIC CURRENCY
the CURATOR
the ICON
ASHTON KUTCHER
ESTABLISH CULTURAL AUTHORITY AND PURVEY IT Ashton Kutcher                                                                         TWITTER FOLLOWERS
                                                                                                                                  13.5MM
                                                                                                                                  FACEBOOK LIKES
                                                                                                                                  13.9MM

                                                                                                                                    TALKING ABOUT HIM
                                                                                                                                    60K

                                                                                                                                    MOST INFLUENTIAL
                                                                                                                                    SOCIAL CELEB 34.2%
                                                                                                                                                                 SocialToaster 2012




                                                                                                               INFLUENCE BEGETTING INFLUENCE
                                                  1.9MM views in                                                  Kutcher expertly uses his celebrity status
                                                    3 months of
                                                                                                                  to promote his tech investments, helping
                                                      launch
                                                                                                                  to catapult them to success. In the same
                                                  7K subscribers
                                                     Forbes 2012
                                                                   AUTHENTIC ENDORSEMENT                          vein, Kutcher’s tech expertise gives him
                                                                                                                  permission to introduce followers to new
                                                                   Kutcher, now a high profile tech investor,      content and platforms, fueling the
                                                                   frequently uses his influence via social        magnitude of his influence. When Kutcher
                                                                   media sites to endorse his investments         tweets about his companies, the brands’
                                                                   including a recent curated collection on
 A PURVEYOR OF CONTENT                                             Fab.com and plugs for Pickwick and
                                                                                                                  market value increases an average of
                                                                                                                  $10.5K per tweet.
                                                                   Weller, his newest fashion investment.                                  Upstart Business Journal 2012
 Kutcher has worked hard to establish
 himself as facilitator and steward of cultural
 commentary. This is demonstrated both via
 his content and recommendation based
 social media feeds as well as his
 investment properties--The A+ List and
 Thrash Lab--two online content platforms.
the KEY BEHAVIORS
UNLOCK ORIGINAL EXPERIENCES (limited access)
UNLOCK ORIGINAL EXPERIENCES (remixed/reinvented)
PROVIDE A PERSONAL POINT OF VIEW
UNLOCK ORIGINAL EXPERIENCES (LIMITED ACCESS) Nike+ FuelBand                                                  INFLUENCERS
                                                                                                             INVOLVED
                                                                                                             100
 GET THEM IN ON AN INVITE                                USE SOCIAL MEDIA TO
     ONLY EXPERIENCE                                     LIFT THE VELVET ROPE                                CASEY NEISTAT
                                                                                                             LAUNCH EVENT
To promote the release of its                      Prior to the influencer launch day, the
FuelBand, Nike invited 100 bloggers,               FuelBand had gained a lot of press as the new             YOUTUBE LIKES
fashionistas, reporters, and athletes              ‘it’ tech toy. The exclusive and limited launch           248K
to NYC for a series of challenges and              was hosted by Jimmy Fallon and contained
activities - both sporting and lifestyle -         appearances by Lance Armstrong, Kevin                     TIME IT TOOK TO
to put the FuelBand to the test.                   Durant, and Carmelita Jeter. Fans and
                                                   overlookers alike burned to have a front row
                                                                                                             SELL OUT OF PRE-
                                                   access which influencers like popular director/            SALE
                                                   producer Casey Neistat provided when he                   8 minutes
                                                   documented and shared the experience in a
                                                   Youtube video, which amassed 248K views.




   MAKE FANS A PART OF IT
                                                                             The Nike FuelBand sold out in the first 8 minutes of pre-sale
Using curators to disseminate the happenings                                 and its accompanying promotional video gained 8-million
of the day, followers felt informed and involved                             views in a week, a viral video record. The FuelBand remains
in all the happenings--validating their respect                              one of Nike’s best-selling products.
for their followed informer and making them by
default feel that they were in the know for
seeing it first.
UNLOCK ORIGINAL EXPERIENCES (REMIXED/REINVENTED) Tosh.0                                                                                                 TWITTER FOLLOWERS
                                                                                                                                                        7.5MM

     HARNESS THE DYNAMISM AND                                                                                                                            FACEBOOK LIKES
                                                                                     REINVIGORATE VIEWED CONTENT                                         9MM
     ENERGY OF THE SOCIAL SPACE                                                    For some popular online videos featuring songs, Tosh                  TALKING ABOUT HIM
Daniel Tosh, a popular stand-up comedian, started                                  will interview the artist and then remix the song in
                                                                                                                                                         52K
Tosh.0 in 2009. During the show, Tosh dissects,                                    typical Tosh comedic fashion - such as Samwell’s
recreates, and comments on popular online videos.                                  ‘What What in the Butt’. Tosh’s recommendations
Though originally presented on his show, Tosh                                      bring more popularity to interesting videos and gives                 TOP YOUTUBE VIEWS
                                                                                   fans a chance to experience them in a new light.                      2.4MM
dynamically uses the same digital media he draws
from to repost his videos and spark conversation.




                                                    CONTROL THE CONVERSATION                                                               Originally only scheduled for one season of
                                                                                                                                           ten episodes, Tosh.0 became the second-
                                                    Tosh posts all of his ‘Web’ clips on his blog,                                         most-watched cable network show in its
                                                    which is then reposted to Facebook & Twitter.                                          time slot among 18-34 year-old males. In
                                                    Fans have a chance to vote on which clips                                              December, 2012, Comedy Central renewed
                                                    they like the best as well as contribute                                               the show for its fifth season.
                                                    captions to some of Tosh’s curated photos.
PROVIDE A PERSONAL POINT OF VIEW Mary Kate + Ashley StyleMint                                                              STYLEMINT TWITTER
                                                                                                                           FOLLOWERS
                                                                                                                           17K
                                                                            CEMENT YOUR STATUS
                                                                        Since their induction into the style hall of
                                                                                                                          STYLEMINT FACEBOOK
                                                                       fame, the Olsen twins have created upwards of      LIKES
                                                                       4 fashion lines, including mid to high end         250K
                                                                       casual line, Elizabeth and James as well as
                                                                       high end ready-to-wear, handbags and
                                                                        eyewear brand The Row.
                                                                                                                          TALKING ABOUT IT
                                                                                                                          5K

                                                                                                                           PINTEREST
                                                                                                                           FOLLOWERS
                                                                                                                           5K




          MASTER THE ART OF CURATION AS INFLUENCE
            The Olsen’s most recent fashion initiative is the site
            StyleMint, a site where you get styled by Mary Kate
            and Ashley after filling out your style profile and have
            the chance to purchase their picks. On the site, the
            twins use their high influence curation to promote their
            lines in a way that helps shoppers see their collections
            in a new light.                                                           BORROW FROM YOUR OWN FAME
                                                                                 When the Olsens moved to New York City in 2004 to attend
                                                                                 college, the press had a frenzy over their evolved sense of
                                                                                 style. Called ‘homeless masquerade’ by some, “bohemian
                                                                                 bourgeois” by others, their unique style has carved out a
                                                                                 niche fashionistas continue to flock to.
                                                                                                                                  New York Times 2005
the MARKETING RULE
REMIX YOUR BRAND
AND ALLOW CELEB’S
  PERSONAL POV
the CREATOR
the ICON
JAMES FRANCO
CREATE WITH ABANDON & MAKE IT ACCESSIBLE James Franco                                                                                                         TWITTER FOLLOWERS
                                                                                                                                                               210K
                                                                                                                              Franco’s Bieber                  FACEBOOK LIKES
                                                                                                                               impersonation                   518K
                                                                        RAW AND UNFILTERED                                     has 99K views
                                                                                                                                on YouTube                            TALKING ABOUT
                                                                      James Franco’s bold and unfiltered
                                                                      stream of creation has onlookers
                                                                                                                                                                      HIM 3.5K
                                                                      captivated and curious, giving them a
                                                                      unique glimpse into his life,
                                                                                                                                                                      VIDEO VIEWS
                                                                                                                                                                      108K




                                                                                                                   IMPERFECT CREATION
                                                                                                              Actor James Franco’s side project, Rabbit TV
         AN ENDLESS STREAM OF CONTENT                                                                         features a seemingly endless stream of videos
                                                                                                              of everything from interviews to raw shorts of
In recent years, James Franco has been identified as a jack of all trades.                                     ambient time with friends. All of which James
From directing his own music videos for his band to putting together                                          Franco posts to Twitter and Facebook.
several eclectic art installations of drawn on photographs, Franco hasn’t
stopped creating and fans haven’t stopped asked for more.
the KEY BEHAVIORS
UNLEASH RAW ARTISTIC EXPRESSION
EXPAND THEIR HORIZONS
UNLEASH RAW ARTISTIC EXPRESSION will.i.am Intel                                                                          YOUTUBE VIDEO
                                                                                                                         VIEWS
                                                              SHARED AND DISCOVERED > SOLD                               Over 3MM
  CREATING AND SHARING                                     In just 3 months, Project Ultrabook releases in Mexico City   SEOUL VIEWS
    GENUINE CONTENT                                        and Seoul were viewed 722,847 and 1,250,581 times             1.3MM
                                                           respectively. The project also saw tons of supplemental
As Intel’s new Director of Creative                        publicity when collaborating artists released their own
Innovation, will.i.am was sent to cities                   documentations of their experience.                           MEXICO CITY VIEWS
around the world armed with an                                                                                           723K
Ultrabook to do what he does best--
write, record, and release new songs.
Part travelogue and part insiders’ guide,
the Ultrabook Project is a musical
journey and a global cultural experience
through the eyes and ears of the
renowned hip hop music legend.




  REAL TIME + SOUGHT AFTER ACCESS
     Free downloads of all releases were available on
     Intel.com. In addition, fans were able to watch the
     progression of the tour in real time on the blog
     timeline, view and comment on various content that
     inspired the recordings.
EXPAND THEIR HORIZONS Portlandia Kumail Web Series                                                                                   FACEBOOK LIKES
                                                                                                                                      422K

MORE WHERE THAT CAME FROM                                                                                                             TWITTER FOLLOWERS
                                                                                                                                      33.5K
Fans of the IFC comedy series
Portlandia will be able to experience
more of Portland through the eyes of
Kumail Nanjiani, a frequent guest on the
show. Kumail visits places mentioned in
the show and interviews local Portlanders
 in this supplemental web series




                                                                                                 CONTENT TO WHET
                                                                                                  THEIR APPETITE
                                                                                       With the added content, Kumail’s web series lets
                                                                                       fans experience an added dimension of Portlandia
                                                                                       outside of the show. By interviewing Portland
                                                                                       residents and business owners, in between
                                                                                       episodes fans have more content to pour through
                                                                                       building excitement for what’s to come.




                                      ALLOWING THEM TO GO DEEPER
                                       In his web series, Kumail visits places which
                                       have been popularized in the show. This way,
                                       fans can see the inspiration and likeness
                                       behind some of the show’s most popular
                                       scenes - including the feminist bookstore.
the MARKETING RULE
POSITION PRODUCT AS
  INSPIRATION AND
     PLATFORM
the KEY BEHAVIORS
the                                            the
FRIEND                                         PROMOTER
 Invite Them Behind the Curtain of Your Life    Fuel Your Public Currency
 Support Them in a Personal Way                 Circulate First and Exclusive Access
 Share Your Cultural Passions

the                                            the
CURATOR                                        CREATOR
  Unlock Original Experiences                   Unleash Raw Artistic Expression
(limited access)                                Expand Their Horizons
  Unlock Original Experiences
(remixed/reinvented)
  Provide a Personal Point of View
the MARKETING RULES
the
FRIEND
Ensure Authentic Relationships with your Brand
the
PROMOTER
Cleverly Collide with Celeb’s Public Currency
the
CURATOR
Remix Your Brand and Allow Celeb’s Personal POV
the
CREATOR
Position Product as Inspiration and Platform
The Influencer Spectrum

                      the                    the                       the                      the
                     FRIEND                  PROMOTER                 CURATOR                   CREATOR
[Real Person]                                                                                                           [Celebrity]
                                                                                                                               SocialToaster 2012




                  ‣ Invite Them Behind       ‣ Fuel Your Public       ‣ Unlock Original        ‣ Unleash Raw Artistic
                                             Currency (Be
                  the Curtain of Your Life                            Experiences (Limited     Expression
 Key Behaviors                               Opportunistic in a
                                                                      Access)
                                             Positive Way)
                  ‣ Support Them in a                                                          ‣ Expand Their
                  Personal Way                                        ‣Unlock Original         Horizons
                                             ‣ Circulate First and    Experiences (Remixed/
                                             Exclusive Access
                  ‣ Share Your Cultural                               Reinvented)
                  Passions
                                                                      ‣ Provide a Personal
                                                                      Point of View




                    Ensure Authentic          Cleverly Collide with   Remix your Brand and       Position Product as
Marketing Rules
                    Relationships with           Celeb’s Public       Allow Celeb’s Personal       Inspiration and
                       your Brand                  Currency                    POV                     Platform

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Nbcu celebrity social

  • 2. The Influencer Spectrum the the the the FRIEND PROMOTER CURATOR CREATOR [Real Person] [Celebrity] SocialToaster 2012 Online • Daily life updates • New events • Aspirational content • Original content Presence: • Personal interests • Recent features • Expert opinions/reviews What do they contribute? • Shoutouts • Content releases Consumer Introduction to the Desire: Immersive access Insider info Entertainment What do people new and noteworthy want from them? Justin Timberlake Ashton Kutcher Jennifer Lopez James Franco Celebrity Icon
  • 5. HUMANIZE WITH PERSONAL NARRATIVE Jennifer Lopez TWITTER FOLLOWERS 14MM FACEBOOK LIKES 18.8M MAKING IT PERSONAL In December, Lopez hosted a contest to TALKING ABOUT win the chance to meet her backstage HER 238K in Puerto Rico to raise money for charity. Using the same personal voice, calling her fans “LOVE!RS” and calling on her FORBES MOST friends for help, Lopez galvanizes the INFLUENTIAL community to act together. SOCIAL CELEB #1 in 2012 Forbes 2012 SOCIAL ENDORSEMENT Kutcher, now a high profile tech investor, frequently uses his influence via social media sites to endorse his investments including a recent curated collection on AN INSIDE LOOK Fab.com and plugs for Pickwick and Weller, his newest fashion investment. With her triple threat singer/songwriter, actress, pop culture icon status, fans can’t get enough of J. Lo. On the star’s Twitter page, she gives them exactly what they want: extra content that gives them a constantly updating feed into her life. RALLY THEM TO ACTION
  • 6. the KEY BEHAVIORS INVITE THEM BEHIND THE CURTAIN OF YOUR LIFE SUPPORT THEM IN A PERSONAL WAY SHARE YOUR CULTURAL PASSIONS
  • 7. INVITE THEM BEHIND THE CURTAIN OF YOUR LIFE Madonna’s MDNA FACEBOOK LIKES 10.8MM IMMEDIACY AND TALKING ABOUT HER FAN EXCLUSIVITY 63K For the March 2012 release of TOUR REVENUE Madonna’s MDNA album, she turned to $296MM social media for promotion. Rather than promote through magazine covers and YEARLY ALBUM SALES morning-show concerts, the artist gave 521K just one in-person interview, broadcast exclusively to her Facebook page. TWITTER FOLLOWERS Following up the Facebook interview, Over 10K in a matter of Madonna tweeted for one day only in a hours live Twitter chat with fans. EXTRA CONTENT, INTERACTION AND INPUT In preparation for her MDNA tour, Madonna posted pictures of tour rehearsals as well as some bumps and bruises along the way. She also polled fans about which back-catalog songs they’d like to hear while she’s on the road. This not only served to validate fans’ affection towards the star, but also allowed for LIMITED EDITION ACCESS increased word of mouth promotion of MDNA. Madonna’s MDNA Tour sold out instantly in To give fans the opportunity to chat with her, the 88 venues and was dubbed as the highest- icon joined Twitter for a single night to answer grossing tour of 2012 by Billboard Magazine. questions about her new album, sending tens of MDNA reached #1 in over 30 countries and thousands online flocking to catch her. soon became certified Platinum.
  • 8. SUPPORT THEM IN A PERSONAL WAY Justin Bieber Sick Visits FACEBOOK LIKES 51MM GIVE GRACIOUSLY DURING TALKING ABOUT HIM 761K A TIME OF NEED TWITTER FOLLOWERS As a celebrity, Justin Bieber makes it a 33MM habit of visiting his most loyal sick fans. In February of 2012, he met a 6 year old RETWEETS OF HIS terminally ill girl named Avalanna, surprising her and her family by flying them AVALANNA to meet him at his New York concert. CONDOLENCES 129K PROVIDE CONTINUOUS SUPPORT Throughout her sickness, Justin would continue RALLY YOUR FANS TO to post about her, talk to her and support her family through their difficult time. EXTEND THE GOODWILL In September of that year when her parents shared the sad news of her death, Bieber sent touching tweets out about her, rallying his fans globally to tweet their condolences.
  • 9. SHARE YOUR CULTURAL PASSIONS Various Activations AUTHENTICALLY EXTEND YOUR PERSONALITY In December, the New York Knicks announced that comedian Tracy Morgan would be taking over their Twitter account for one game. Known for his off-kilter, slapstick humor fans were delighted with Tracy’s antics from the sidelines and clubhouse. PROVIDE CULTURAL COMMENTARY FOR THINGS THAT IMPASSION YOU Many celebrities responded the the 2012 November election, but it was Adam Levine’s humorous and genuine quip that gained wide scale publicity and BE PLAYFUL WITH CULTURALLY circulation, gaining him over 38.6K retweets. RELEVANT STUNTS In the summer of 2012 prior to heading to the London Olympics, the US swim team put together a playful version of the “Call Me Maybe” hit video. Amassing close to 11MM views, fans and viewers alike welcomed the humorous content as they followed the progress of the awarded swim team at the games.
  • 10. the MARKETING RULE ENSURE AUTHENTIC RELATIONSHIPS WITH YOUR BRAND
  • 13. IMMERSE THEM IN ME-GLORY SO THEY FEEL IN THE KNOW Justin Timberlake TWITTER FOLLOWERS 15.5MM FACEBOOK LIKES PERMISSION TO PROMOTE 18MM Justin Timberlake has established himself as a successful actor, TALKING ABOUT businessman, and singer/songwriter - he is able to speak about and promote a HIM 280K wide variety of events with credibility. Fans still love him for his music. SINGLE VIEWS ON YOUTUBE IN THE FIRST DAY 123K INJECTING New Single ‘Suit & Tie’ PROMOTION WITH debuted to #1 on iTunes HUMANITY In the debut recording of his ‘Suit and Tie’ single onto social media sites, Timberlake drops in a personalized note to his fans as validation for their continued loyalty and following. STAYING ON THE PULSE Justin Timberlake uses his Twitter & Facebook to constantly announce new events, movie releases, and album debuts. Fans keeping up with JT will undoubtedly feel more in the loop.
  • 14. the KEY BEHAVIORS FUEL YOUR PUBLIC CURRENCY CIRCULATE FIRST AND EXCLUSIVE ACCESS
  • 15. FUEL YOUR PUBLIC CURRENCY Hey Girl (Ryan Gosling) RETWEETS 1.3K (Be opportunistic in a positive way) FAVORITES 605 WEEKEND BOX OFFICE $16.7M LA Times 2013 USE FAN CHATTER TO SPARK NEW ARDOR To promote the January 2013 pushed back launch of Gangster Squad, which was projected to be a flop, Warner Brothers KNOW WHAT’S OUT THERE slipped in the “Hey Girl” meme of star actor Gosling, playing off the existing heat ABOUT YOU SO YOU KNOW generated by fans. Not only gaining the HOW TO ACTIVATE IT attention of fans, the meme created a press frenzy with top sites like Mashable raving The “Hey Girl” meme is now so popular it about the single tweet. has spawned a book deal and lists upon DRAW FROM CULTURAL lists of ranked memes. MOMENTUM Originally launched in 2008, F**k Yeah Ryan Gosling Tumblr created the “Hey Girl” meme around Gosling’s ladykiller charm that sparked a cultural frenzy. The meme has gained such traction that the meme and the man are now inextricably linked.
  • 16. CIRCULATE FIRST AND EXCLUSIVE ACCESS Pepsi One Direction BILLBOARD DIGITAL SONG LIST #1 OPPORTUNISTICALLY USE TIMING Billboard 2012 Launching in October in the midst of the PEPSI CO. MLB playoffs and World Series, NFL QUARTERLY season and X Factor, Pepsi strategically launched the One Direction and Drew DIVIDEND INCREASE Brees studded spot to syphon fame from 4% Pepsi 2012 both the QB’s burgeoning season as well as One Direction’s first week song fame. YOUTUBE VIEWS 981K video + 1.4M for extra footage USE SOCIAL MEDIA TO UNLOCK EXTRAS One Direction supported their new single “Live While We’re Young” via their Shazamable Pepsi commercial EXTEND THE INFLUENCE with Drew Brees. The song made history as the fastest selling single by Post the campaign, members of the band a UK artist. Fans could Shazam the and Brees used their social media profiles to TV or web version for exclusive tweet back and forth extending the fame. content and a link to iTunes to buy the song.
  • 17. the MARKETING RULE CLEVERLY COLLIDE WITH CELEB’S PUBLIC CURRENCY
  • 20. ESTABLISH CULTURAL AUTHORITY AND PURVEY IT Ashton Kutcher TWITTER FOLLOWERS 13.5MM FACEBOOK LIKES 13.9MM TALKING ABOUT HIM 60K MOST INFLUENTIAL SOCIAL CELEB 34.2% SocialToaster 2012 INFLUENCE BEGETTING INFLUENCE 1.9MM views in Kutcher expertly uses his celebrity status 3 months of to promote his tech investments, helping launch to catapult them to success. In the same 7K subscribers Forbes 2012 AUTHENTIC ENDORSEMENT vein, Kutcher’s tech expertise gives him permission to introduce followers to new Kutcher, now a high profile tech investor, content and platforms, fueling the frequently uses his influence via social magnitude of his influence. When Kutcher media sites to endorse his investments tweets about his companies, the brands’ including a recent curated collection on A PURVEYOR OF CONTENT Fab.com and plugs for Pickwick and market value increases an average of $10.5K per tweet. Weller, his newest fashion investment. Upstart Business Journal 2012 Kutcher has worked hard to establish himself as facilitator and steward of cultural commentary. This is demonstrated both via his content and recommendation based social media feeds as well as his investment properties--The A+ List and Thrash Lab--two online content platforms.
  • 21. the KEY BEHAVIORS UNLOCK ORIGINAL EXPERIENCES (limited access) UNLOCK ORIGINAL EXPERIENCES (remixed/reinvented) PROVIDE A PERSONAL POINT OF VIEW
  • 22. UNLOCK ORIGINAL EXPERIENCES (LIMITED ACCESS) Nike+ FuelBand INFLUENCERS INVOLVED 100 GET THEM IN ON AN INVITE USE SOCIAL MEDIA TO ONLY EXPERIENCE LIFT THE VELVET ROPE CASEY NEISTAT LAUNCH EVENT To promote the release of its Prior to the influencer launch day, the FuelBand, Nike invited 100 bloggers, FuelBand had gained a lot of press as the new YOUTUBE LIKES fashionistas, reporters, and athletes ‘it’ tech toy. The exclusive and limited launch 248K to NYC for a series of challenges and was hosted by Jimmy Fallon and contained activities - both sporting and lifestyle - appearances by Lance Armstrong, Kevin TIME IT TOOK TO to put the FuelBand to the test. Durant, and Carmelita Jeter. Fans and overlookers alike burned to have a front row SELL OUT OF PRE- access which influencers like popular director/ SALE producer Casey Neistat provided when he 8 minutes documented and shared the experience in a Youtube video, which amassed 248K views. MAKE FANS A PART OF IT The Nike FuelBand sold out in the first 8 minutes of pre-sale Using curators to disseminate the happenings and its accompanying promotional video gained 8-million of the day, followers felt informed and involved views in a week, a viral video record. The FuelBand remains in all the happenings--validating their respect one of Nike’s best-selling products. for their followed informer and making them by default feel that they were in the know for seeing it first.
  • 23. UNLOCK ORIGINAL EXPERIENCES (REMIXED/REINVENTED) Tosh.0 TWITTER FOLLOWERS 7.5MM HARNESS THE DYNAMISM AND FACEBOOK LIKES REINVIGORATE VIEWED CONTENT 9MM ENERGY OF THE SOCIAL SPACE For some popular online videos featuring songs, Tosh TALKING ABOUT HIM Daniel Tosh, a popular stand-up comedian, started will interview the artist and then remix the song in 52K Tosh.0 in 2009. During the show, Tosh dissects, typical Tosh comedic fashion - such as Samwell’s recreates, and comments on popular online videos. ‘What What in the Butt’. Tosh’s recommendations Though originally presented on his show, Tosh bring more popularity to interesting videos and gives TOP YOUTUBE VIEWS fans a chance to experience them in a new light. 2.4MM dynamically uses the same digital media he draws from to repost his videos and spark conversation. CONTROL THE CONVERSATION Originally only scheduled for one season of ten episodes, Tosh.0 became the second- Tosh posts all of his ‘Web’ clips on his blog, most-watched cable network show in its which is then reposted to Facebook & Twitter. time slot among 18-34 year-old males. In Fans have a chance to vote on which clips December, 2012, Comedy Central renewed they like the best as well as contribute the show for its fifth season. captions to some of Tosh’s curated photos.
  • 24. PROVIDE A PERSONAL POINT OF VIEW Mary Kate + Ashley StyleMint STYLEMINT TWITTER FOLLOWERS 17K CEMENT YOUR STATUS Since their induction into the style hall of STYLEMINT FACEBOOK fame, the Olsen twins have created upwards of LIKES 4 fashion lines, including mid to high end 250K casual line, Elizabeth and James as well as high end ready-to-wear, handbags and eyewear brand The Row. TALKING ABOUT IT 5K PINTEREST FOLLOWERS 5K MASTER THE ART OF CURATION AS INFLUENCE The Olsen’s most recent fashion initiative is the site StyleMint, a site where you get styled by Mary Kate and Ashley after filling out your style profile and have the chance to purchase their picks. On the site, the twins use their high influence curation to promote their lines in a way that helps shoppers see their collections in a new light. BORROW FROM YOUR OWN FAME When the Olsens moved to New York City in 2004 to attend college, the press had a frenzy over their evolved sense of style. Called ‘homeless masquerade’ by some, “bohemian bourgeois” by others, their unique style has carved out a niche fashionistas continue to flock to. New York Times 2005
  • 25. the MARKETING RULE REMIX YOUR BRAND AND ALLOW CELEB’S PERSONAL POV
  • 28. CREATE WITH ABANDON & MAKE IT ACCESSIBLE James Franco TWITTER FOLLOWERS 210K Franco’s Bieber FACEBOOK LIKES impersonation 518K RAW AND UNFILTERED has 99K views on YouTube TALKING ABOUT James Franco’s bold and unfiltered stream of creation has onlookers HIM 3.5K captivated and curious, giving them a unique glimpse into his life, VIDEO VIEWS 108K IMPERFECT CREATION Actor James Franco’s side project, Rabbit TV AN ENDLESS STREAM OF CONTENT features a seemingly endless stream of videos of everything from interviews to raw shorts of In recent years, James Franco has been identified as a jack of all trades. ambient time with friends. All of which James From directing his own music videos for his band to putting together Franco posts to Twitter and Facebook. several eclectic art installations of drawn on photographs, Franco hasn’t stopped creating and fans haven’t stopped asked for more.
  • 29. the KEY BEHAVIORS UNLEASH RAW ARTISTIC EXPRESSION EXPAND THEIR HORIZONS
  • 30. UNLEASH RAW ARTISTIC EXPRESSION will.i.am Intel YOUTUBE VIDEO VIEWS SHARED AND DISCOVERED > SOLD Over 3MM CREATING AND SHARING In just 3 months, Project Ultrabook releases in Mexico City SEOUL VIEWS GENUINE CONTENT and Seoul were viewed 722,847 and 1,250,581 times 1.3MM respectively. The project also saw tons of supplemental As Intel’s new Director of Creative publicity when collaborating artists released their own Innovation, will.i.am was sent to cities documentations of their experience. MEXICO CITY VIEWS around the world armed with an 723K Ultrabook to do what he does best-- write, record, and release new songs. Part travelogue and part insiders’ guide, the Ultrabook Project is a musical journey and a global cultural experience through the eyes and ears of the renowned hip hop music legend. REAL TIME + SOUGHT AFTER ACCESS Free downloads of all releases were available on Intel.com. In addition, fans were able to watch the progression of the tour in real time on the blog timeline, view and comment on various content that inspired the recordings.
  • 31. EXPAND THEIR HORIZONS Portlandia Kumail Web Series FACEBOOK LIKES 422K MORE WHERE THAT CAME FROM TWITTER FOLLOWERS 33.5K Fans of the IFC comedy series Portlandia will be able to experience more of Portland through the eyes of Kumail Nanjiani, a frequent guest on the show. Kumail visits places mentioned in the show and interviews local Portlanders in this supplemental web series CONTENT TO WHET THEIR APPETITE With the added content, Kumail’s web series lets fans experience an added dimension of Portlandia outside of the show. By interviewing Portland residents and business owners, in between episodes fans have more content to pour through building excitement for what’s to come. ALLOWING THEM TO GO DEEPER In his web series, Kumail visits places which have been popularized in the show. This way, fans can see the inspiration and likeness behind some of the show’s most popular scenes - including the feminist bookstore.
  • 32. the MARKETING RULE POSITION PRODUCT AS INSPIRATION AND PLATFORM
  • 33. the KEY BEHAVIORS the the FRIEND PROMOTER Invite Them Behind the Curtain of Your Life Fuel Your Public Currency Support Them in a Personal Way Circulate First and Exclusive Access Share Your Cultural Passions the the CURATOR CREATOR Unlock Original Experiences Unleash Raw Artistic Expression (limited access) Expand Their Horizons Unlock Original Experiences (remixed/reinvented) Provide a Personal Point of View
  • 34. the MARKETING RULES the FRIEND Ensure Authentic Relationships with your Brand the PROMOTER Cleverly Collide with Celeb’s Public Currency the CURATOR Remix Your Brand and Allow Celeb’s Personal POV the CREATOR Position Product as Inspiration and Platform
  • 35. The Influencer Spectrum the the the the FRIEND PROMOTER CURATOR CREATOR [Real Person] [Celebrity] SocialToaster 2012 ‣ Invite Them Behind ‣ Fuel Your Public ‣ Unlock Original ‣ Unleash Raw Artistic Currency (Be the Curtain of Your Life Experiences (Limited Expression Key Behaviors Opportunistic in a Access) Positive Way) ‣ Support Them in a ‣ Expand Their Personal Way ‣Unlock Original Horizons ‣ Circulate First and Experiences (Remixed/ Exclusive Access ‣ Share Your Cultural Reinvented) Passions ‣ Provide a Personal Point of View Ensure Authentic Cleverly Collide with Remix your Brand and Position Product as Marketing Rules Relationships with Celeb’s Public Allow Celeb’s Personal Inspiration and your Brand Currency POV Platform