8. DEFAULT PAGE & PREVIEW STATE
2
1
1 Browse
2 Profile
A customized page for users
to add/ edit medication +
reminders, trending topics
and newsfeed.
3 3 Symptoms
Symptom checker where
users can pin-point problem
areas and interact with
diagnostic tools.4
4 Medications
Medication database includes
general definition, drug class,
common names & pregnancy
risks.
5
5 Conditions
Browse through the database
of chronic illnesses, pre-
existing health conditions and
other health information
6
6 Community
A place where users interact
and share their medical
experiences with each other.
Friday, October 11, 13
15. SCENARIOS
Method:
We ideated and sketched out possible user scenarios by analyzing
various patient types from our user research.
User Pool:
Discharged patients, hypochondriacs, caregivers, parents, students,
health professionals, etc.
Core Behaviors:
Concise and trusted references, peer-to-peer advice, quick and easy
to use, straightforward, clutter-free, pleasant to use.
Opportunities Identified:
P2P community network, reminders for health related activities, web-
based or mobile application
Friday, October 11, 13
16. Method:
We created a survey and received over 40
responses from the internet and 10 from in
person. We asked individuals about their
health information and what they search
when visiting a health website such as
WebMd, mayo client and Meddik.
Findings:
Out of the 50 responses many people did
not want to be contacted again for a follow
up interview. Some were confused about
their medical condition. They found
websites to be non beneficial.
Opportunities Identified:
Create a trusted peer to peer platform that
allow users to exchange information about
their health condition. Also, to make a
mobile app which users can easily find
information about their health needs.
DESIGN HYPOTHESIS
ITERATION 1
Friday, October 11, 13
17. Method:
We contacted new users and tested out
the first iteration. We asked them another
set some question being more directed to
their needs on a health website and what
they disliked
Findings:
Most of the user preferred using a desktop
and not a smartphone. They were more
comfortable reading health information at
home and not in public. Users felt
comfortable to engaged on peer to peer
sharing before contacting a doctor about
health question.
Opportunities Identified:
Create a simple navigation so user aren’t
overwhelm.
DESIGN HYPOTHESIS
ITERATION 2
Friday, October 11, 13
18. Method:
We created a prototype in Axure that
captured the experience of our website.
Awareness:
Awareness of the features and out the
users interact with them
Set up and first run
First time experience
- setting up an account
- able to search for symptoms, conditions,
and medicine quickly
Core product experience
-Finding a peer with your same health
concerned
-Suggestion of a local clinic or physician
-Searching for medical condition
DESIGN ITERATION
PROTOTYPE
Friday, October 11, 13
20. Start on Home
Start on Home
Start on Home
Search
“Warfarin”
Results
Options
Selects diet
Seach
“bed sore”
Information
Results
Select
Option
Clicks on
symptom checker
Choose Symptoms
Name
Age
Gender
Self/Other
Select related
factors
View possible
causes
Option
View associated
factors
Forum
Select Forum
Infor integrated
yes
No :)
Summary of
user
Suggestion page
Physicians Clinics/Hospitals
Types message
question
Forum
Results
Exercise rountine
videos
inforgraphic on
causes & treatment
Picks recipe from
user suggestion
Tries diet/recipe
for a week
Tries suggested
exercise
Results
generated
Click Rx tab Tips
Tools
Diets
Comments/Tags
Retrieve answer
Hypochondriac
Henry
Connie the
Caregiver
Discharged patient
Paul
Still concerned
USER FLOW
Friday, October 11, 13
21. COMPETITIVE ANALYSIS
“hard to use”
“too cluttered”
“too much information”
“time consuming”
“dense information”
“time-consuming”
“unpleasant experience”
Friday, October 11, 13
22. HOME
PROFILE Rx SYMPTOMS
BASIC INFO
name
age
sex
self/other
CONDITIONS PALS
BASIC INFO
name
age
sex
self/other
A-Z DRUG
LIBRARY
SEARCH CAL PILL BOX TOPIC BOOKMARKS
SEARCH
TOPIC
CONTENT
SITE MAP
Friday, October 11, 13
23. FUTURE PLANS
diet-specific meal suggestions
improved calendar integration
personal health timeline
chat support
Friday, October 11, 13
24. THANK YOU!
Rafaela Laus & Chhunpora Rith
General Assembly
UXDI Fall 2013
Friday, October 11, 13
