SlideShare a Scribd company logo
1 of 23
Myths of Corporate Governance
                              Mateus Tavares da Silva Cozer

                          Centro Universitário da FEI, Brazil.
                            E-mail: mtscozer@gmail.com

                                         14/7/2011

Abstract

Globalization is still very partial and incomplete. Corporate governance was one of the
most vibrant fields in management research in the last ten years. It has a vast literature on
corporate finance, for example the work of the author Michael Jensen, a Harvard scholar.
Otherwise the researcher is worried with the question of accountability in Brazil. The
insightful and provocative article by Stephen Vargo and Robert Lusch argues that, because
marketing has historically been informed by static-equilibrium economics, it has had a
goods-centered dominant logic. The debates about governance and ethics have sprung from
corporate failure, not from corporate success. The corporate sector has been plagued by
huge scandals relating to excessive manager compensation and fraudulent bookkeeping.
Briefly, the academic focus is shifting from the thing being exchanged to one on the
process of exchange. Gutenberg age is dead. Corporate governance is not about advertising.
Corporate governance is not about channels. Corporate governance is not about networks.
Corporate governance is not about quality. In that way, the focus of this work is to analyze
the competitive process based on digital networks. On the methodological point of view, a
literature review is done in the field of corporate governance, our work dual-core is based
on new institutional economics and transaction-cost approach, and our unit of analysis is
the binomial word-transaction. This paper is an essay.

Keywords: Corporate Governance, Marketing, Strategic Management; Accountability;
Transaction Cost; Digital Media.




                                                                                        1
1. 2001: a space odyssey

The beginning of the 21st century has been seeing the mix of three long range trends in the
world of business: the shift in an economy of goods to services, the quick expansion of
electronic networks, and the measure of results which interconnects economic, social and
environmental questions (RUST, 2002; HODGES, GRAYSON, 2001; ZADEK, 2001;
URBAN, 2004; HANSON, 1999; BELL, 1973; DE MASI, 1999; BENKLER, 2006;
BEINHOCKER, 2006). The Gutenberg age is dead.

“The fundamental question in the field of strategic management is how firms achieve and
sustain competitive advantage” (TEECE, 2002). The shifting role of business in society
does, however, have a complex relationship to the matter of law (COASE, 1988; DIXIT,
2004). At the same time, it is equally clear that the matter of what constitutes appropriate
law governing business behavior is within the scope of the field of corporate responsibility
(WILLIAMSON, 1996). This paper has adopted the more general term ‘corporate
responsibility’ to cover the topic of why, when and how business can, should and does
consciously address social, environmental and economic (including financial) dimensions
of its performance and impact (ZADEK, 2002).

The revolution triggered by information and communication technologies (ICT) has had a
significant impact on the economy, both at global and national levels, on the role of
governments and on the way people live and work (BROUSSEAU, 2007; ELSTER, 2007;
FRANSMAN, 2007; NEWMAN, BARABASI and WATTS, 2006; RUST et alii, 2004;
URBAN, 2004; BARABASI, 2003; KOBRIN, 2003; PEREZ, 2002; GOLDBERG, 2001;
HODGES and GRAYSON, 2001; DE Masi, 1999; HANSON, 1999; BELL, 1973). One
lens that captures this revolution is the network society, characterized by the concept of an
independent and dynamic net linking organizations and forces of the economic,
technological, political, physical-natural and social-cultural environments (CASTELLS,
1999; BENKLER, 2006; BEINHOCKER, 2007; HAX; MAJLUF, 1991).

Pagano (2006) argues that capitalist societies emerged from feudal relations and, in most
countries, like Italy, rules of dynastic succession moved from agrarian sectors to the
ownership and control of large firms. Brazil is not a Banana Republic. The BNDES is not a
small bank. Feudal relations controls violence in the absence of institutions outside of the
city of São Paulo. We have many law merchants in Brazil. The history of Brazil could be
told on the perspective of some lawyers like Janio Quadros, Rodrigues Alves, and the
Burschenschaft.

Governance does not matter in Limoeiro, Nova Odessa, Pouso Feliz, or Tacaratu. It is about
feudal relations in the 21st century. Otherwise, the new institutional economics is an
attempt to incorporate a theory of institutions into economics. In the words of the Nobel
Prize winning Douglass North, “institutions are formed to reduce uncertainty in human
exchange”.
September 11TH of 2001 witnessed violence in the land of the braves, New York City.
Global governance is a myth. IMF is not a brothel house. The World Bank does not have


                                                                                        2
the power of Bradesco, Itaú or Safra. A transaction-cost approach is about the work of
Williamson. The economic institutions of capitalism are firms, markets and relational
contracts (WILLIAMSON, 1996).

   2. The Spirit of Enron and the Capitalist Ethic

Using the standard established by Coase (1937) and concerned with the problem of social
cost (COASE, 1960), the main reason why it is profitable to establish a firm would seem to
be that there is a cost of using the price mechanism. The most obvious cost of “organizing”
production through the price mechanism is that of discovering what the relevant prices are.
This cost may be reduced but it will not be eliminated by the emergence of specialists who
will sell this information. There are negotiations to be undertaken, contracts have to be
drawn up, inspections have to be made, arrangements have to be made to settle disputes,
and so on. A firm, therefore, consists of the system of relationships, which comes into
existence when the direction of resources is dependent on an entrepreneur. But it could be
bad for practice.

The words “Enron and WorldCom”, “Barings”, “Long-Term Capital Management” and
“Société General”, “Washington Mutual”, “Bear Stearns”, “Lehman Brothers” , “Merrill
Lynch” , “AIG”, “Fannie Mae and Freddie Mac”, “Goldman Sachs”, “Sadia”, “Aracruz”,
“Agrenco”, “Banco Panamericano” describe firms and the opportunist behavior. Using the
standard established by Williamson (1996), the mechanisms of governance used by this
paper over that secular debate are those from the new institutional economics (NORTH,
1991). Institutions matter and are susceptible to analysis. Institutional economics is
different but not hostile to orthodoxy.

The corporate sector has been plagued by huge scandals relating to excessive manager
compensation. The education of a speculator is to trade in the cash market
(NIEDERHOFFER, 1996). The draconian sanctions of the Sarbanes-Oxley Act are bound
to lead to an explosion in costs without slowing the explosion in salaries (FREY, 2008).
Agency theory strongly supports the conclusion that shareholder wealth maximization
should be the definitive criterion for corporate governance in stock corporations. It is a
myth (FREY, 2008). There are at two indications common to firms and Benedictine
Monasteries, one of the Holy See umbrella organization, for corporate governance: the
survival rate and the causes of liquidations. The art of strategy is changing the game. A
commitment is an unconditional strategic move (DIXIT, NALEBUFF, 2008). Actions
speak louder than words. The spirit of Enron is an action that promotes favorable leakage of
information. The CEO of Enron prepared a face to meet the faces that he met. The world is
a stage. The corporation is a theater. Is it a myth?

One of the central defining features of modern society is the ubiquity of complex
organizations. The “Capitalist Ethic” is a term from the field of Wirtschaftssoziologie.
Thomas Hobbes´s state of nature, Mark Granovetter´s embeddedness, and Neil Fligstein´s
social skill are attempts to overcome Max Weber´s Wirtschaftssoziologie. At the heart of
the literature on law and corporate governance is the question of whether some sets of rules
promote economic efficiency. Corporate governance is not about quality. It is a different
literature. Fligstein argues that economists have been skeptical of the claim that political,


                                                                                        3
legal, or cultural factors affect efficiency.

    3. Law and corporate governance

The shifting role of business in society does have a complex relationship to the matter of
law and economics. It is not a myth. It is a fact. The political system of a particular society
and the existence of the rule of law are important preconditions for understanding corporate
governance structures (FLIGSTEIN, 2005).

The word “governance" is synonymous with the exercise of authority, direction, and
control. Zingales (1997) defines a governance system as the complex set of constraints that
shape the ex-post bargaining over the quasi-rents generated in the course of a relationship.
Ownership matters because confers the right to make strategic decisions. There a vast
number of codes of corporate governance in different countries like Germany, Japan and
Mexico. Institutional investors are a stakeholder who contributes to the wealth-creating
potential of the firm. Although corporate governance can be defined in a variety of ways,
generally it involves the mechanisms by which a business enterprise, organized in a limited
liability corporate form, is directed and controlled. One of the greatest differences in
corporate governance practice relates to the role of employees in corporate governance, a
difference that is usually embedded in law.

The governance perspective has paved the road to make transaction cost theory a branch of
the literature of law and economics. Under the governance economizing perspective
Williamson sees the firm as a governance structure. The term “governance” has exploded
from obscurity to ubiquity in the last ten years. The field of economic governance studies
and compares the performance of different institutions under different conditions. It is
difficult to understand. And it could be bad for practice. Organizational structure and the
design of incentives for managers and workers creating wealth from talent in the 21th-
century organization is the centerpiece of corporate strategy.

But free software projects do not rely either on markets or on managerial hierarchies to
organize production (BENKLER, 2002). It radically breaks from the concept of the public
domain that underlies copyright law’s general background rule for nonproprietary
materials. Lawrence Lessig’s Remix is not a myth. The ongoing battle over peer-to-peer
filesharing is an easy example. P2P production is another story. The Berkman Center for
Internet and Society at Harvard Law School has made much of research. It is on the web.
Governments could threaten, but behavior could not be controlled on cyberspace. It
requires a broader account of “regulation,” through constitutions, statutes, and other legal
codes, and how the software and hardware that make cyberspace what it is. As Mitchell
puts it, this code is cyberspace’s law. It is a myth. There is an endless debate about the
difference between data, information and knowledge (ALTER, 2002). Connecting People,
Processes, and IT (information technology) for Business Results is a more important issue
than that controversy. Information includes codified and non-codified information used and
created as participants perform their work. Either type of information may or may not be
captured on a computer. Essentially, anything that can be digitized – encoded as a stream of
bits- is information. Information is costly to produce but cheap to reproduce. Nobel prize-
winning economist Herbert Simon spoke for us when he said, “a wealth of information


                                                                                          4
creates a poverty of attention.”

Taboos, customs, traditions and constitutions are constraints in the complexity of society
(NORTH, 1990). Finance, law and markets shape a corporate governance regime. The
historical evolution of the form of capitalism: family capitalism, managerial capitalism or
popular capitalism, are built around different sources of funding (CLARKE, 2007). The
separation of ownership and control is a myth. Family capitalism is still a very important
form of governance around the world. The world is not flat. Bearle and Means are dead.
Corporate law and labor law are relevant to the securities market. Anglo-American
institutions are an exception. Banks plays cards through direct control or market control.
Itaú, Bradesco and Safra are not naïve. Roberto Setubal (Mr. Bob) is the most powerful
CEO in Brazil.

Germanic, Japanese, Latin, and Chinese are not alternative governance systems. We can
talk about codes outside the G8 world. Globalization is still very partial and incomplete.
Rules and norms of corporate governance are important components of the framework for
successful market economies. Although corporate governance can be defined in a variety of
ways, generally it involves the mechanisms by which a business enterprise, organized in a
limited liability corporate form, is directed and controlled.

     4. The rise and fall of corporate governance

Lets say three more myths of corporate governance:

     •    Principles of Corporate Governance in Greece are a myth.
     •    Guidelines on Corporate Governance in Iceland are a myth.
     •    Corporate Governance Code in Italy could be a myth.

But we can enumerate some other corporate governance codes from Australia, Austria,
Belgium, and Brazil in table 1.

Australia
- Principles of Good Corporate Governance and Best Practice Recommendations March 2003
- Corporate Governance: A guide for fund managers and corporations 1 December 2002
- Horwath 2002 Corporate Governance Report 2002
- Corporate Governance: A Guide for Investment Managers and Corporations July 1999
- Corporate Governance - Volume One: in Principle June 1997
- Corporate Governance - Volume Two: In Practice June 1997
- AIMA Guide & Statement of Recommended Practice (Corporate Governance Statements by Major ASX Listed Companies) June 1995
- Bosch Report 1995
 Austria
- Austrian Code of Corporate Governance (as amended in January 2006) January 2006
- Austrian Code of Corporate Governance (as amended on 22 February 2005) 22 February 2005
- Austrian Code of Corporate Governance November 2002



 Belgium
- Code Buysse: Corporate governance for non-listed companies 21 September 2005



                                                                                                                     5
- Belgian Corporate Governance Code 9 December 2004
- Draft Belgian Corporate Governance Code 18 June 2004
- Director's Charter January 2000
- Guidelines on Corporate Governance Reporting 18 November 1999
- Corporate governance for Belgian listed companies (The Cardon Report) December 1998
- Corporate Governance - Recommendations January 1998



 Brazil
- Code of Best Practice of Corporate Governance 30 March 2004
- Recomendações sobre Governança Corporativa June 2002
- Code of Best Practice of Corporate Governance 8 May 1999


China
- Provisional Code of Corporate Governance for Securities Companies 15 January 2004
- The Code of Corporate Governance for Listed Companies in China 7 January 2001
 France
- Recommandations sur le gouvernement d'entreprise March 2004
- The Corporate Governance of Listed Corporations October 2003
- Promoting Better Corporate Governance In Listed Companies 23 September 2002
- Vienot II Report July 1999
- Recommendations on Corporate Governance 9 June 1998
- Vienot I Report June 1995



 Germany
- Amendment to the German Corporate Governance Code - The Cromme Code (June 2006) 12 June 2006
- Amendment to the German Corporate Governance Code - The Cromme Code (June 2005) 2 June 2005
- Corporate Governance Code for Asset Management Companies 27 April 2005
- Amendment to the German Corporate Governance Code - The Cromme Code (May 2003) 21 May 2003
- The German Corporate Governance Code (The Cromme Code) 26 February 2002
- Baums Commission Report (Bericht der Regierungskommission Corporate Governance) 10 July 2001
- German Code of Corporate Governance (GCCG) 6 June 2000
- Corporate Governance Rules for German Quoted Companies January 2000
- DSW Guidelines June 1998
- Gesetz zur Kontrolle und Transparenz im Unternehmensbereich (KonTraG) 5 March 1998



 Japan
- Principles of Corporate Governance for Listed Companies 16 April 2004
- Revised Corporate Governance Principles 26 October 2001
- Report of the Pension Fund Corporate Governance Research Committee, Action Guidelines for Exercising Voting Rights June 1998
- Corporate Governance Principles: A Japanese view 30 October 1997
- Urgent Recommendations Concerning Corporate Governance September 1997




Table 1: International Corporate Governance

Japan, Germany and France are modern, dynamic, interconnected industrialized society.
But China is rapidly developing into the largest industrial economy in the world. It has
weak corporate governance foundations. The State is a major shareholder. State-owned
enterprises dominated a system of central planning. Accountability is not an issue in China.
It represents the fall of corporate governance in 2008.
     5. Representing Corporate Governance




                                                                                                                           6
Large corporations were a dominant force in American society for generations but an
interconnected movement toward a finance-centered economy was revealed by the first
decade of the 21st century. If anything, mutual funds are remarkably passive in corporate
governance (DAVIS, 2009). A rhetorical context favors shareholder value and OEM model.
In Anglo-Saxon countries like the US and UK corporate governance involves firms
pursuing the interests of shareholders. But the firm is a walrasean fiction. Walras represents
the world in equilibrium. Richard Nelson, Sidney Winter, Samuel Bowles, and Herbert
Gintis claim for a research that is different from Franklin Allen perspective. Market
economies operate in an ecosystem of expectations. A society of minds is not only about
numbers. Neither shareholder nor stakeholder says Anna Grandori. The word governance is
synonymous with the exercise of authority, direction, and control. The form of
representation cannot be divorced from its purpose: authority and control. In the end, it is
about control. One can control the other body, purchase of intimacy, caring relations says
Viviana Zelizer. But it is different from mobilize minds in the 21st-century organization.


McKinsey´s Strategy Practice mans like Eric Beinhocker and Lowell Bryan has a very clear
vision of governance. People form organizations to minimize transaction costs. Using the
standard established by Coase (1937) and concerned with the problem of social cost
(COASE, 1960), the main reason why it is profitable to establish a firm would seem to be
that there is a cost of using the price mechanism. The most obvious cost of “organizing”
production through the price mechanism is that of discovering what the relevant prices are.
Using the standard established by Williamson (1996), the mechanisms of governance used
by this paper over that secular debate are those from the new institutional economics.
Governance is also an exercise in assessing the efficacy of alternative modes (means) of
organization. It is not a myth of authority. It is not about words. In the end, it is about
transactions.


But there are costs and risks. Risk analysis is broadly defined to include risk assessment,
risk characterization, risk communication, risk management, and risk policy. And there are
many lies. And it is not about words. It is about numbers – very big numbers. And it is
about money and greed. It is not a myth. The words “Enron and WorldCom”, “Barings”,
“Long-Term Capital Management” and “Société General”, “Washington Mutual”, “Bear
Stearns”, “Lehman Brothers”, “Merrill Lynch” , “AIG”, “Fannie Mae and Freddie Mac”,
“Goldman Sachs”, “Sadia”, “Aracruz”, “Agrenco”, “Banco Panamericano” describe firms
and the opportunist behavior. It is a fact. The corporate sector has been plagued by huge
scandals relating to excessive manager compensation and fraudulent bookkeeping. Briefly,
the academic focus is shifting from the thing being exchanged to one on the process of
exchange.




                                                                                         7
6. Words and Transactions: the end of Gutenberg age


The end of space age is a fact. Otherwise the researcher is worried with the question of
accountability in Brazil. Houston we have a problem. Concentrated ownership, monitoring
by active owners, strong managerial incentives, and efficient capital structure relieve
managers from short-term pressures from public shareholders. It is a myth. The leveraged
buyout, the king of capital, residual claims, and T. Boone Pickens are a natural field for the
education of a speculator. When I can’t lift the phone to make a trade it high time to close
shop and go to the track. It is a secret of a professional turf betting. These claims have
stimulated some debate. Private equity creates value to GP, Advent and Pátria. It is a fact in
Brazilian economy.

There are two non-related literatures. A number of studies consider new institutional
economics and transaction-cost approach. These studies typically examine one unit of
analysis: the transaction. However, we take Gareth Morgan seriously (GRANT, OSWICK,
1996). Organization science is about tasks, responsibilities, practices, quality, and
innovation. New technologies disrupt long-established business models. It is not about a
theory of the firm. Most companies today were designed for the 20th century. It was very
difficult to find the field of “language”. Ludwig Wittgenstein and Ronald Coase are two
non-related authors. But, our unit of analysis is the binomial word-transaction.

The insightful and provocative article by Stephen Vargo and Robert Lusch argues that,
because marketing has historically been informed by static-equilibrium economics, it has
had a goods-centered dominant logic. Briefly, the academic focus is shifting from the thing
being exchanged to one on the process of exchange. Gutenberg age is dead. Corporate
governance is not about advertising. Corporate governance is not about channels. Corporate
governance is about investor relations. An investor relation is not about sales. An investor
relation is about information. The investor could be not a speculator. But the investor is not
a manufacturer. It is about financial knowledge. And it is not a myth. And the investor does
not lift the phone to make a trade. He makes a trade through an iPad.

Words and transactions are on the web 2.0. Facebook, twitter, foursquare, zynga, linkedin
are brands from the web 2.0. And we have a new verb: to “google”. It is easier to regulate
finance than to understand the algorithm that determines the search result and the field of
data science. It is called web 3.0. Online-search and online advertising creates value in real
state business through a CRM practice. One entrepreneur can make R$ 10 millions business
in just four years. It is not a single transaction. It is not day trade. It is a small number. It is
about vision, tasks, responsibilities and practice. Ludwig Wittgenstein´s Viena society
cared for literature, satire and the polemic Karl Kraus. Philosophers from Plato and
Aristotle to Maurice Merlau-Ponty have been concerned with problems relating to
language. Paul Ricoeur considers the “word” a unit of analysis. And, our unit of analysis is
the binomial word-transaction. Corporate governance is not about networks. Corporate
governance is not about quality. But, corporate governance is about accountability. We
have a big problem in Brazil. Lets face it through debate and research like
ZYLBERSZTAJN, FARINA and LAZZARINI.


                                                                                               8
7. References

AAKER, D. Strategic Market Management. John Wiley & Sons, New Jersey, 2008.
ABRAMOVAY, R. As estruturas sociais de um mercado aberto: o caso da música brega do
Pará. Anpocs, 2007. Disponível em: <http://www.econ.fea.usp.br/abramovay/
artigos_cientificos.htm>. Acesso em setembro de 2009.
ACHROL, R., KOTLER, P. “Marketing in the Network Economy”. Journal of Marketing,
vol. 63, 1999.
AHRENS, J. Governance and economic development. Williston, MA: Edward Elgar, 2002.
ALDERSON, W. Marketing Behavior and Executive Action: A Functionalist Approach to
Marketing Theory. Homewood, Ill.: Richard D. Irwin, 1957.
ALEXANDER, J. The Civil Sphere. Oxford University Press, 2006.
ALLEN, F. GALE, D. “A Comparative Theory of Corporate Governance”. Working Paper,
Wharton School, 2002.
ALTER, S. “The Work System Method for Understanding Information Systems and
Information System Research”. IN: Communications of the AIS, 9(6), pp. 90-104, Sept.
2002.
AMIGO, R. Contribuição ao Desenvolvimento de Modelos de Competição no Mercado de
Serviços B2B. São Paulo, 2003. Tese (Doutorado em Administração). Programa de Pós-
Graduação em Administração, Faculdade de Economia, Administração e Contabilidade da
Universidade de São Paulo.
ANDERSON, E. “The Contrast Between Risk Assessment and Rules of Evidence in the
Context of International Trade”. Risk Analysis, Volume 24 Issue 2, Pages 449 – 459, 2004
ANSOFF, I. Strategic management. London; New York: Macmillan, 1979.
AOKI, M. The economic analysis of the Japanese firm. New York: Cambridge University
Press, 1988.
ARAÚJO SANTOS F. O Liberalismo. 2ª ed. Porto Alegre: Ed. UFRGS, 1999.
________. “A Malha Técnico-Científica. Uma Reflexão Pós-Popperiana”. IN: Documentos
para Estudo, PPGA/UFRGS, nr. 05/98, 1998.
________. “Notas sobre: ceticismo, melancolia e ironia”. IN: Documentos para Estudo,
PPGA/UFRGS, 1999.
ARTHUR, W.B. “Complexity and Economy”. Science, 284, p. 107-109, 1999.
________. “Increasing Returns and the New World of Business”. Harvard Business
Review, 74(4): 100-109, July- August, Boston, 1996.
ASHER, C. MAHONEY, J. MAHONEY, J. “Towards a Property Rights Foundation for a
Stakeholder Theory of the Firm”. Journal of Management and Governance, 9 (1), pp. 5-32.
2005.
AUGIER, M. MARCH, J. “A model scholar: Herbert A. Simon (1916-2001)”. Journal of
Economic Behaviour & Organization, vol. 49, 2002.
BALDWIN, C.; CLARK, K. “Managing in an Age of Modularity”. Harvard Business
Review, 75(5): 84-93, September-October, Boston, 1997.
BARABASI, A. “Linked”. New York: Plume, 2003.
BARABASI, A; ALBERT, R. “Emergence of Scaling in Random Networks”. Science, 286,
p. 509, 1999.
BARRET, M. WALSHAM, G. “Eletronic Trading and Work Transformation in the London
Insurance Market”. Information Systems Research. Vol. 10, N° 1, March 1999.
BARWISE, P. MEEHAN, P. Simply Better. Harvard Business School Press, 2006.


                                                                                   9
BARZEL, Y. Economic Analysis of Property Rights. Cambridge University Press. 1997.
BAUDRILLARD, J. A Ilusão Vital. Rio de Janeiro: Civilização Brasileira, 2001.
BEINHOCKER, E. D. The Origin of Wealth: Evolution, Complexity, and the Radical
Remaking of Economics. Boston: HBSPB, 2007.
BELL, D. Sociedade Pós-Industrial. São Paulo: Cultrix, 1973.
BENKLER, Y. The Wealth of Networks. Yale University Press, 2006.
BENN, S. DUNPHY, D. Corporate Governance and Sustainability. London: Routledge,
2007.
BERTERO, C. “Editorial”. Revista de Administração de Empresas, volume 46, n.3, 2006.
BIRKINSHAW, J. HAGSTROM, P. The Flexible Firm. Oxford: Oxford University Press,
2000.
BISHOP, C. M. “Pattern Recognition and Machine Learning”. Guildford: Springer, 2006.
BLAIR, T. The Stakeholder Economy. Speech to the Singapore Business Community,
1996.
BLATTBERG, R. GETZ, G. THOMAS, J. Customer Equity. Boston: HBSP, 2001.
BORGER, F.G. Responsabilidade social: efeitos da atuação social na dinâmica empresarial,
Tese (Doutorado em Administração). Faculdade de Economia, Administração e
Contabilidade, Universidade de São Paulo, 2001.
BORGES, J. L. Obras Completas. São Paulo: Editora Globo, 1998.
BOURDIEU, P. WACQUANT, L. An Invitation to Reflexive Sociology. Chicago: The
University of Chicago Press, 1992.
BOWLES, S. GINTIS, H. “The Revenge of Homo Economicus: Contested Exchange and
the revival of political economy”. The Journal of Economic Perspectives, Vol. 7, No 1,
1993.
BRANDÃO, I. L. OKUBARO, J. J. A vida de Olavo Setúbal. São Paulo: Global Editora,
2008.
BRANDENBURGER, A. M.; NALEBUFF, B. J. Co-Opetition: A Revolution Mindset
That Combines Competition and Cooperation. New York, Doubleday, 1996.
BRECHON, R. Estranho Estrangeiro. Rio de Janeiro: Record, 1999.
BREI, V. “Construção da Confiança em trocas Relacionais de Serviços”. Recife: Revista
Eletrônica de Gestão Organizacional. Volume 2, Número 1, Janeiro/Abril 2004.
BRYAN, L. JOYCE, C. Mobilizing Minds. New York, McGraw-Hill, 2008.
BROEKSTRA, G. “The Triune-Brain Metaphor: The Evolution of the Living
Organization”. IN: GRANT, D.; OSWICK, C. (Eds.). Metaphor and Organizations.
London: Sage, 1996. p. 53.
BROUSSEAU, E. CURRIEN, N. Internet and Digital Economics. Cambridge: Cambridge
University Press, 2007.
BROWN, S. EISENHARDT, K. Competing on the Edge. Boston: Harvard Business School
Press, 1998.
BROWN, Stephen. FISK, Raymond P., Marketing Theory, Distinguished Contributions.
New York: John Wiley e Sons, 1984.
BRUNI, L. Zamagni, S. Civil Economy Efficiency, Equity, Public Hapiness. Oxford. Peter
Lang, 2007.
BRYAN, L. JOYCE, C. Mobilizing Minds. New York, McGraw-Hill, 2007.
BURROUGH, B. HELYAR, J. Barbarians at the Gate. New York: Collins, 1990.
BUYSSE, K. VERBEKE, A. “Proactive environmental strategies: a stakeholder
management perspective”. Strategic Management Journal, Vol. 24, no. 5, 2003


                                                                                   10
CALDEIRA, J. O Banqueiro do Sertão. São Paulo: Mameluco, 2006.
CAMPOMAR, M. As Atividades de Marketing no Processo de Transferência de
Tecnologia (Um Estudo sobre Instituições de Pesquisa Governamentais). Tese de
Doutorado, FEA-USP, 1981.
CAMPOMAR, M. IKEDA, A. O Planejamento de Marketing e a Confecção de planos. São
Paulo: Saraiva, 2006.
CÂNDIDO, G. A.; ABREU, A. F. “Os Conceitos de Redes e as Relações
Interorganizacionais: um Estudo Exploratório”. IN: Anais do ENANPAD, 24, 2000. Anais.
Florianópolis: ANPAD, 2000. 1 CD.
CANO, C. Modelo para análise de organizações que operam no espaço cibernético. Tese de
Doutorado, PPGA/UFRGS, 1999.
CARLEY, K. Organizational Change and E-Commerce: A Computational Organization
Science Perspective. Conference on Understanding the Digital Economy: Data, Tools and
Research, Washington, D.C. 25-26 de maio, 1999.
________. “Computational organization science: A new frontier”. Proceedings of the
National Academy of Sciences of the United States of America, Feb 2003
CARR, N. Big Switch. New York: W. W. Norton, 2008.
CARRIERI, A. P. O fim do Mundo Telemig: a transformação das significações culturais
em uma empresa de telecomunicações. Tese de Doutorado em Administração. UFMG,
2001.
CASTELLS, M. Sociedade em Rede. Paz e Terra. 1999.
CHEESE, P. THOMAS, R. CRAIG, E. The Talent Powered Organization. London: Kogan
Page, 2008.
CHILD, J. FAULKNER, D. Strategies of Cooperation. Managing Alliances. Networks, and
Joint Ventures, 1998.
CHRISTENSEN, C.M. The Innovator's Dilemma: when new technologies cause great firms
to fail. HBSPB, Boston, 1997.
CLARKE, T. International Corporate Governance: A Comparative Approach. London,
Routledge, 2007.
CLARKSON, M. “A Stakeholder Framework for Analyzing and Evaluating Corporate
Social Performance”. The Academy of Management Review, Vol. 20, No. 1, 1995.
CLASSE MUNDIAL. Revista da FNQ, São Paulo: Fundação Nacional da Qualidade, 2005.
CLAUSEWITZ, C. von. Da Guerra. São Paulo/Brasília: Martins Fontes/Universidade de
Brasilia, 1996.
CLEVELAND, H. The Management of Sustainable Growth. Pergamon Press, 1981.
CLIPPINGER, J. “A Crowd of One: the future of individual identity”. New York: Public
Affairs, 2007.
COASE, R.H. “The Nature of the Firm”. Economics, s.n. 4, 386-405, 1937.
________. “The Problem of Social Cost”. Journal of Law and Economics, 3, October: 1-44.
1960.
________. The Firm, The Market and The Law. Chicago, The University of Chicago Press,
1988.
COLLINS, J.; PORRAS, J. Feitas para Durar: Práticas Bem-Sucedidas de Empresas
Visionárias. Rio de Janeiro: Rocco, 1995.
CONNER, K. PRAHALAD, C. K. “A Resource-Based Theory of the Firm: Knowledge
versus Opportunism”. Organization Science, Vol. 7, No. 5 (Sep.-Oct., 1996), pp. 477-501.
CONSOLI, M. NEVES, M. “Custos dos fluxos de marketing: casos de empresas utilizando


                                                                                   11
uma ferramenta de análise da captura de valor nos canais de distribuição”. Revista de
Administração Mackenzie, Volume 8, n. 3, 2007.
CORIAT, B. DOSI, G. “Learning how to govern and learning how to solve problems: on
the co-evolution of competences, conflicts and organizational routines”. In: CHANDLER,
A. HAGSTROM, P. SOLVEL, O. The Dynamic Firm. Oxford, 1999.
COZER, M. T. S. O Projeto Delta Sob a Perspectiva Do Marketing Estratégico: Uma
Abordagem Em Ambiente De Economia Digital. São Paulo, 2006. Dissertação (Mestrado
em Administração). Programa de Pós-Graduação em Administração, Faculdade de
Economia, Administração e Contabilidade da Universidade de São Paulo.
________. “Interação com clientes na economia digital: um estudo de caso múltiplo.”
Revista de Gestão da Tecnologia e Sistemas de Informação, v. 4, p. 217-234, 2007.
COZER, M. T. S.; TOLEDO, G. L.; SZAFIR-GOLDSTEIN, C. Laços inter-
organizacionais e o posicionamento estratégico de solução total ao cliente do modelo delta:
uma pesquisa sobre a díade fornecedor-cliente no B2B. Revista de Administração
Mackenzie, v. 9, p. 163-187, 2008.
COZER, M. T. S.; CAMPOMAR, M. C. “A Stakeholder Theory of the Firm: Knowledge
versus Goods”. IN: SIMPOI 2007, Symposium on Production, Logistics and International
Operations. Rio de Janeiro: FGV, 2007.
CRESCITELLI, E. Marketing de relacionamento: um estudo sobre as relações entre
vendedores varejistas e fabricantes de eletrodomésticos, Tese de Doutorado, FEA-USP,
2003.
CSIKSZENTMIHALYI, M. Good Business. New York: Viking, 2003.
CUNHA, C. R.; CARRIERI, A. P. “Mapeando as Relações Interorganizacionais na Teoria
Organizacional: Garimpando os Principais Periódicos Brasileiros sobre Gestão”. IN:
Encontro Nacional de Programas de Pós-Graduação em Administração, 27., 2003, Atibaia.
[Anais eletrônicos]. Rio de Janeiro: ANPAD, 2003. 1 CD-ROM.
DALY, H. Beyond Growth. The Economics of Sustainable Development. Oxford, Beacon
Press, 1996.
DAVENPORT, T. PRUSAK, L. Conhecimento empresarial. São Paulo: Campus, 1999.
DAVIES, A. HOBDAY, M. The Business of Projects. Cambridge University Press, 2005.
DAVIES, A. “Moving Base into high-value integrated solutions: a value stream approach”.
Industrial and Corporate Change, Volume 13, Number 5, 2004.
DAVIS, G. F. YOO, M. BAKER, W. E. “The small world of the American corporate elite,
1982–2001”. Strategic Organization. Vol 1(3): 301–326, 2003.
DAVIS, G. F. Managed by Markets. Oxford University Press, 2009.
DAY, G. HUBBARD, K. “Customer Relationships go Digital”. Business Strategy Review,
2003.
DAY, G. S. The Market Driven Organization: Understanding, Attracting and Keeping
Valuable Customers. Nova York: The Free Press, 2001.
DE MASI, D. Sociedade Pós-Industrial. São Paulo: Senac, 1999.
________. Criatividade. São Paulo: Sextante, 2002.
DEIGHTON, J. “The Future of Interactive Marketing”. Harvard Business Review, 74(5):
4-15, November-December, Boston, 1996.
DEMSETZ, H. “Toward a Theory of Property Rights”. American Economic Review, 57,
maio 1967, pp 347-373.
________. “The Structure of Ownership and he Theory of the Firm”. Journal of Law and
Economics, vol XXVI, junho 1983.


                                                                                      12
DENZIN, N. LINCOLN, Y. O Planejamento da Pesquisa Qualitativa. Porto Alegre:
Bookman, 2006.
DIAMOND, J. Armas, germes e aço. Rio de Janeiro: Record, 1997.
DIMAGGIO, P. The Twenty-First-Century Firm. New Jersey: Princeton University Press,
2001.
DINIZ, E. H. “Web Banking in Brazil”. Revista de Administração de Empresas (FGV), v.
38, n. 3, p. 47-54, 1998.
DIXIT, A. Formal and Informal Institutions of Economic Governance. ESNIE, 2007.
DIXIT, A. NALEBUFF, B. The Art of Strategy. New York: Norton, 2008.
DONALDSON, T. PRESTON, L. “The Stakeholder Theory of the Corporation: Concepts,
Evidence, and Implications.” Academy of Management Review, Vol. 20, No. 1: 65-91,
1995.
DONKIN, R. Sangue, Suor e Lágrimas. São Paulo: M. Books, 2003.
DRUCKER, P. The Coming of the New Organization. Harvard Business Review, JAN-
FEB, 1988.
DUNNING, J. Regions, Globalization, and the Knowledge-Based Economy. Oxford
University Press, 2003.
DYCK, A. ZINGALES, L. The Corporate Governance Role of the Media. Working Paper,
2002.
DYER, J. SINGH, H. “The Relational View: Cooperative Strategy and Sources of
Interorganizational Competitive Advantage”. The Academy of Management Review, Vol.
23, No 4, 1998.
ECONOMIDES, N. “The Economics of Networks”. International Journal of Industrial
Organization. 14:673-699, 1996.
EGGERTSSON, T. “Economic Behavior and Institutions”. Cambridge Surveys of
Economic Literature. Cambridge University Press, 1990.
ELKINGTON, John. Canibais de garfo e faca. São Paulo: Makron Books, 2001.
ELSTER, J. Explaining social behavior. New York: Cambridge University Press, 2007
________. The multiple self. New York: Cambridge University Press, 1997
ENDLICH, L. Goldman Sachs. New York: Touchstone, 1999.
FAMA, E. JENSEN, M. “Separation of Ownership and Control”. Journal of Law and
Economics, Vol. XXVI, 1983.
FARRIS, P. BENDLE, N. PFEIFER, P. REIBSTEIN, D. Métricas de Marketing. Bookman,
2007.
FAUSTO, B. História do Brasil. São Paulo: Edusp, 1994.
FAYOL, H. Administração industrial e geral: previsão, organização, comando,
coordenação, controle. São Paulo: Atlas, 1975.
FERNANDES, J. H. C. Corpus/Genesis: an Approach for Construction of Distributed,
Concurrent, Dynamical and Event-Driven Open Systems. PhD Thesis in Computer Science,
DI-UFPE, 2000.
________. “Ciberespaço: Modelos, Tecnologias, Aplicações e Perspectivas: da Vida
Artificial à Busca por uma Humanidade Auto-Sustentável”. In: MAIA, P. F.; MOURA, H.
P. (Org.). Anais do Ensino de Informática no Nordeste, 1997.
________. Ciberespaço: Modelos, Tecnologias, Aplicações e Perspectivas: da Vida
Artificial à Busca por uma Humanidade Auto-Sustentável. Disponível em:
<http://www.di.ufpe.br/~jhcf>. Acesso em agosto de 2000.
FERNANDES, J; MEIRA, S. Convergent Architectures: Breaking Bounds among


                                                                               13
Software, Its Development and Use, towards the Creation of Self-Sustainable Systems in
the Cyberspace. Disponível em: <http://www.di.ufpe.br/~jhcf>. Acesso em 1999.
FISCHER, R. O Desafio da Colaboração. São Paulo: Gente, 2002.
FLIGSTEIN, N. CHOO, J. “Law and Corporate Governance”. Annual Review Law Society
Science, Jun. 2005.
FLORIDA, R. Cities and the creative class. New York: Routledge, 2005.
FOSS, N. Resources, Firms and Strategies: A reader in resource based perspective. Oxford
Press, 1997.
________. “The Knowledge Governance Approach”. SMG Working Paper, No. 1, 2005.
FRANCO, A. A. M. Rodrigues Alves. São Paulo: Edusp, 1973.
FRANCO, M. S. C. Homens Livres na Ordem Escravocrata. São Paulo, Editora UNESP,
1997.
FRANSMAN, M. The New ICT Ecosystem. Edinburgh: Kokoro, 2007.
FREIRE, C. T. KIBS no Brasil: um estudo sobre os serviços empresariais intensivos em
conhecimento na região metropolitana de São Paulo. Dissertação de Mestrado,
Departamento de Sociologia, Faculdade de Filosofia, Letras e Ciências Humanas da
Universidade de São Paulo, 2006.
FREY, B. “The Corporate Governance of Benedictine Abbeys: What can Stock
Corporations Learn from Monasteries?” IN: Anais do ISNIE, 2008.
FRIEDMAN, M. Capitalism and freedom. University of Chicago Press, 1962.
GALILEI, G. Diálogo sobre os dois máximos sistemas do mundo ptolomaico e
copernicano. São Paulo: Discurso/Fapesp, 2001.
GARDNER, H. Mentes que Criam. Porto Alegre: Artes Médicas, 1996.
GASPARI, E. A Ditadura Encurralada. São Paulo: Companhia das Letras, 2004.
GHOSH, M. JOHN, G. “Governance Value Analysis and Marketing Strategy”. Journal of
Marketing, Vol. 63, p. 131-145, 1999.
GILMORE, J. PINE, B. “The four faces of mass customization”. Harvard Business Review,
75(1): 91-101, January-February, Boston, 1997.
GOBÉ, M. Citzen Brand. New York: Allworth Press, 2002.
GOLLIER, C. The Economics of Risk and Time. MIT Press, 2001.
GORZ, A. A Metamorfose do Trabalho. São Paulo: Annablume, 2003.
GRANDORI, A. Corporate Governance and Firm Organization, Oxford University Press,
New York, 2004.
________. Inter-Firm Networks: Organization and Industrial Competitiveness. Routledge,
1999.
GRANDORI, A. SODA, G. 1995. “Inter-firm networks: Antecedents, mechanisms and
forms”. Organization Studies, 16(2):183-214.
GRANOVETTER, M. “The Strength of Weak Ties”. American Journal of Sociology, v.78,
n.6, 1973.
________. “Economic action and social structure: the problem of embeddedness”.
American Journal of Sociology, 91:481-510. 1985.
________. “A theoretical agenda for economic sociology”, IN: GUILLÉN, Mauro. The
New Economic Sociology: Developments in an Emerging Field. New York: Russel Sage
Foundation, 2001.
________. “The Impact of Social Structure on Economic Outcomes”. Journal of Economic
Perspectives, Volume 19, Number 1 - Winter, Pages 33-50. 2005.
GRANOVETTER, M.; FERRARY, M. “The Role of Venture Capital Firms in Silicon


                                                                                   14
Valley's Complex Innovation Network”. Economy and Society, May, Pages 326-359, 2009.
GRANOVETTER, M. SWEDBERG, R. The Sociology of Economic Life. Cambridge:
Westview Press, 2001.
GRANT, D; OSWICK, C. “Introduction: Getting the Measure of Metaphors”. In: GRANT,
D.; OSWICK, C. (Eds.). Metaphor and Organizations. London: Sage, 1996, p. 1-20.
GRAYSON, D., HODGES, A. Compromisso social e gestão empresarial. São Paulo:
Publifolha, 2002.
GRAYSON, D.HODGES, A. Everybody´s Business. London, FT, 2001.
GREGORY, M. J. “Technology Management: a process approach”. Proc Instn Mech Engrs
Vol. 209, 1995.
GRUN, R. Convergência das Elites e Inovações Financeiras: a governança corporativa no
Brasil. Revista Brasileira de Ciências Sociais, Vol. 20, No 58, Junho, 2005.
GUMMESSON, E. Marketing de Relacionamento Total. Porto Alegre: Bookman, 2005.
________. Total Relationship Marketing. London: Butterworth-Heinemann, 1999.
HAGEL, J.; SINGER, M. “Unbundling the Corporation”. Harvard Business Review, 77(2):
133-141, March-April. Boston. 1999.
HAMEL, G.; PRAHALAD, C. K. Competindo pelo Futuro. Ed. Campus, 1995.
HANNAN, M. “Ecologies of Organizations: Diversity and Identity”. The Journal of
Economic Perspectives, Vol. 19, No. 1. Winter, 2005.
HANSETH, O. LYYTINEN, K. Theorizing about the Design of Information
Infrastructures: Design Kernel Theories and Principles. Working Papers on Information
Environments, 2005.
HANSON, W. Principles of Internet Marketing. New York: South-Western College
Publishing, Thomson Learning, 1999.
HARRISON, J. S. Administração Estratégica de Recursos. Porto Alegre: Bookman, 2005.
HARRISON, J. S., FREEMAN, R. E. “Stakeholders, Social Responsibility and
Performance: Empirical Evidence and Theoretical Perspectives”. Academy of Management
Journal, 42: 479-487. 1999.
HART, S. L. “Beyond greening: Strategies for a Sustainable World”. Harvard Business
Review, 75(1): 66-76. Cambridge, MA, USA, 1997.
HAWKINS, D.I.; MOTHERSBAUGH, D. L.; BEST, R. J. Consumer Behavior: building
marketing strategy. 10th ed. New York: McGraw-Hill / Irwin, 2007.
HAX, A. C. e WILDE II, D. L. “The Delta Model: Adaptive Management for a Changing
World”. Sloan Management Review, Winter 1999.
HAX, A.C.; MAJLUF N.S., The Strategy Concept and Process, a pragmatic approach. New
Jersey: Prentice Hall International Editions, Englewood Cliffs, 1991.
HAX, A.C; WILDE II, L. The delta project: discovering new sources of profitability in a
Networked Economy. New York: Palgrave, 2001.
HELD, D. McGREW, A. Globalization Theory. Cambridge: Polity, 2007.
HENRY, D.; COOKE, S. The Emerging Digital Economy II. United States Department of
Commerce, Washington, Disponível em: <http:// www.commerce.gov>. Acesso em 1999.
HITT, L. BRYNJOLFSSON, E. Beyond Computation: Information Technology,
Organizational Transformation and Business Performance. Disponível em: <http://
http://ccs.mit.edu/erik >. Acesso em 1998.
HOBSBAWN, E. A Era dos Extremos. Companhia das Letras, 1997.
________. A Era das Revoluções. Paz e Terra, 1994.
HOFFMAN, Paul. The Man Who Loved Only Numbers. Hyperion, 1998.


                                                                                  15
HUTT, M. D.; SPEH, T. W. Business Marketing Management. Orlando: Dryden Press,
2000.
IBSEN, F. Seis Dramas. Rio de Janeiro: Ediouro, 1906.
INNS D.; JONES, P. “Metaphor in Organization Theory: Following in the Footsteps of the
Poet?” IN: GRANT, D.; OSWICK, C. (Eds.). Metaphor and Organizations. London: Sage,
1996. p.110-126.
INTERBRAND. The BusinessWeek / Interbrand Annual Ranking of the 2006 Best Global
Brands. Disponível na internet em: <http://www.interbrand.com...>. Acesso em 2006.
JACOBIDES, M. WINTER, S. “The Co-Evolutin of Capabilities and Transaction Cost
Economics: Explaining the Institutional Structure of Production”. Strategic Management
Journal, 26:395-413.2005.
JACOBIDES, M. WINTER, S. “Entrepreneurship and Firm Boundaries: The Theory of A
Firm”. Journal of Management Studies, Special Issue on Entrepreneurship and the
Entrepreneurship of the Firm (J.B. Barney & S. Alvarez, Eds.). Vol. 44, No. 7 (November):
1241-1241. 2007.
JANIK, A. TOULMIN, S. Wittgenstein´s Vienna. New York: Touchstone, 1973.
JENKINS, H. Convergence culture: where old and new media collide. New York: New
York University Press, 2006.
JENSEN, M. A Theory Of The Firm: Governance, Residual Claims, And Organizational
Forms. Boston: HBSP, 2000.
JENSEN, M. MECKLING, W. “Theory of the Firm: Managerial Behavior, Agency Costs,
and Capital Structure”. Journal of Financial Economics, 1976.
JOHNSON, S. The Invention of the air. New York: Riverhead Books, 2008.
____________ Everything Bad is Good for you. New York: Reverhead Books, 2005.
JONES, T. WICKS, A. “Convergent Stakeholder Theory”. The Academy of Management
Review, 1999.
KAPLAN, R. S.; NORTON, D. P. “The Balanced Scorecard: Measures that drive
Performance.” Harvard Business Review. 70(1):71-79, January-February, Boston.1992.
________. Alignment. Boston: Harvard Business School Press, 2006.
________. The Execution Premium. Boston: Harvard Business School Press, 2008.
KATONA, Z. SARVARY, M. Network Formation and the Structure of the Commercial
World Wide Web. Summer Institute In Competitive, University of California, Berkeley,
2006.
KELLER, K. Strategic brand management: building, measuring, and managing brand
equity. Prentice Hall, 2003.
KELLY, K. New Rules for the the New Economy. London: Fourth Estate, 1998.
KIMBALL, P.M. Marketing Information Systems: Creating Competitive Advantage in the
Information Age. Boston: Boyd & Fraser Publishing Company,1996.
KIRKBRIGHT, S. Karl Jaspers. Yale University Press, 2004.
KISSINGER, H. Diplomacy. New York: Simon & Schuster, 1994.
KOBRIN, S. “Economic Governance in an Electronically Networked Global Economy”.
IN: HALL, R. B.; BIERSTEKER, T. J. (Eds.). The Emergence of Private Authority: Forms
of Private Authority and Their Implications for Global Governance. Cambridge University
Press, 2003.
________. “Globalization, Transnational Corporations and the Future of Global
Governance”. IN: SCHERER, A. G.; PALAZZO, G. (Eds). Handbook of Research on
Global Corporate Citizenship. Edward Elgar, 2008.


                                                                                    16
KOHLI, A. K.; JAWORSKI, B. J. “Market Orientation: The Construct, Research,
Propositions and Managerial Implications”. Journal of Marketing. 1-18, April, 1990.
KONTIC, B. Inovação e Redes Sociais: A indústria da moda em São Paulo. Tese de
Doutorado, Departamento de Sociologia da Faculdade de Filosofia, Letras e Ciências
Humanas da Universidade de São Paulo, 2007.
KOR, Y., MAHONEY, J. 2005. “How Dynamics, Management, and Governance of
Resource Deployments Influence Firm-Level Performance”. Strategic Management
Journal, 26: 489-496.
KOTLER, P. Administração de Marketing: Análise, Planejamento, Implementação e
Controle. 10ª. Edição (“Edição do Milênio”). São Paulo: Prentice Hall do Brasil, 2000.
KOTLER, P. KELLER, K. Administração de Marketing. Pearson, 2006.
KUHN, T. A Estrutura das Revoluções Científicas. São Paulo: Perspectiva, 1975.
LAMBERT, D.; COOPER, M. “Issues in Supply Chain Management”. Industrial
Marketing Management. Vol. 29, No 2: 65-83, 2000.
LAMBIN, J-J. Marketing Estratégico. Lisboa: McGraw-Hill, 2000.
LANGLOISS, R. Technological Standards, Innovation, and Essential Facilities: Toward a
Schumpeterian Post-Chicago Approach. Paper for the George Mason University conference
on Dynamic Competition and Antitrust December 16-17, 1998, Washington, DC, 1999.
LANGLOIS, R. YU, T. ROBERTSON, P. Alternatives Theories of the Firm. Elgar
Reference Collection, 2002.
LARKIN, J. Strategic Reputation Risk Management. Palgrave, 2003.
LATHAN, R. SASSEN, S. Digital Formations. New Jersey: Princeton University Press,
2007.
LESSIG, L. Code. New York: Basic Books, 2006.
LEV, B. Intangibles. Stern School of Business. Disponivel em: <http://www.baruch-
lev.com>. Acesso em 2000.
LÉVY, P. O que é virtual . Edições 34, 1996.
LIPOVETSKY, G. A Felicidade Paradoxal: ensaio sobre a sociedade de hiperconsumo. São
Paulo: Companhia das Letras, 2008.
LOWENSTEIN, R. The Making of an American Capitalist. New York: Broadway Books,
1995.
LOWENSTEIN, R. When Genius Failed. Random House, 2001
MAEDA, J. The Laws of Simplicity. The MIT Press, 2006.
MAHONEY, J. Towards a Stakeholder Theory of Strategic Management. Working Paper,
University of Illinois. Champaign. 2006.
MAHONEY, W. Investor relations. New York: Nyif, 1990
MANGHAM, I. L. “Some Consequences of Taking Gareth Morgan Seriously”. In:
GRANT, D.; OSWICK, C. (Eds.). Metaphor and Organizations. London: Sage, 1996,
p.21-36.
MARGHERIO,           L.    The   Emerging      Digital    Economy.      Disponível     em:
<http://www.ecommerce.gov>. Acesso em abril de 1999.
MARICONDA, P. R. Diálogo sobre os dois máximos sistemas do mundo ptolomaico e
copernicano. São Paulo: Discurso /Fapesp, 2001.
MAUTONE, S. “Lucro do Grupo Martins cresce 86, 6% em 2003 e chega a R$28
milhões”. Revista Exame. São Paulo, 10 de dezembro de 2003.
McCLOSKEY, D. Knowledge and persuasion in economics. Cambridge: Cambridge
University Press, 1994.


                                                                                     17
McCRAW, T. Prophet of Innovation. Cambridge: Harvard University Press, 2007.
McEVILY, B. MARCUS, A. “Embedded ties and the acquisition of competitive
capabilities”. Strategic Management Journal. Vol. 26, Issue 11. September: 1033-1055.
2005.
McLUHAN, M. Understanding Media: the extensions of man. McGraw Hill, 1964.
MEIRA, L. “Redes Sociais”. IN: Seminário sobre redes sociais. Promovido pela Fundação
Avina Cesar, 2004.
MEIRA, S. R. L. Silvio Meira NO. Coletânea de artigos publicados entre 2000 e 2002 na
revista eletrônica NO. Disponível em: <http:// www.no.com.br>. Acesso em 2004.
MELO NETO, J. C. Obras Completas. Rio de Janeiro: Nova Aguilar, 1994.
MEMON, P.WILSON, G. “Contesting Governance of Indigenous Forests in New
Zealand”. Journal of Environmental Planning and Management, vol. 50, n. 6, 2007.
MERCER, D. Marketing Strategy: The Challenge of the External Environment. London:
Sage Publications, 1998.
MICKLETHWAIT, J. WOOLDRIDGE, A. The Company. New York: Chronicles Book,
2005.
MINTZBERG, H. LAMPEL, J. QUINN, J. GHOSHAL, S. O processo da estratégia. Porto
Alegre: Bookman, 2006.
MINTZBERG, H.           The rise and fall of strategic planning: reconceiving roles for
planning, plans, planners. New York; Toronto: Free Press/ Maxwell Macmillan, 1994.
MINTZBERG, H.; AHLSTRAND, B.; LAMPEL, J. Safári de estratégia: um roteiro pela
selva do planejamento estratégico. Porto Alegre: Bookman, 2000.
MONK, R. Wittgenstein: o dever do gênio. São Paulo: Companhia das Lestras, 1995.
MONZONI, M. Índice de Sustentabilidade Empresarial. Centro de Estudos em
Sustentabilidade (GVces), 2006.
MORCK, R. The global history of corporate governance. Cambridge: National Bureau of
Economic Research, 2005.
MORCK, R.; STEIER, L. “The global history of corporate governance: An Introduction”.
IN: MORCK. (Ed.). The global history of corporate governance. Cambridge: National
Bureau of Economic Research, 2005.
MORGAN STANLEY. An Update From the Digital World. Disponível em:
<http://www.morganstanley.com/techresearch>. Acesso em dezembro de 2004.
MORGAN, G. Imagens da Organização. Atlas, 1996.
MOWEN, J.MINOR, M. Consumer Behavior: A Framework. Prentice Hall, 2000.
NARVER, J. C.; SLATER, S.F. “The Effect of Market Orientation on Business
Profitability”. Journal of Marketing, Chicago. Vol. 54, n. 4, p. 20-35, October 1990.
NASAR, S. Uma Mente Brilhante. Record, 1998.
NASH, J. “O Problema da Barganha”. Econometrica, vol. 18, 1950.
NATURA. Relatório Anual. Disponível em: <http://www.natura.net>. Acesso em março de
2005.
NELSON, R. WINTER, S. An evolutionary theory of economic change. Cambridge:
Belknap Press of Harvard University Press, 1982.
NONAKA, I. “A Dynamic Theory of Organizational Knowledge Creation.” Organization
Science, Vol. 5, No 1, February, 1994.
NOOTEBOOM, B. Inter-firm collaboration, learning and networks; An integrated
approach, London: Routledge, 2004.
NORTH, D. “Violence and Social Orders: A Conceptual Framework for Interpreting


                                                                                  18
Recorded Human History”. Cambridge: Cambridge University Press, 2009.
________. Institutions, institutional change and economic performance. Cambridge:
Cambridge University Press, 1990.
OLIVEIRA JUNIOR, M. Administração do Conhecimento em Redes Corporativas
Globais: Um Estudo de Caso na Indústria de Propaganda. Tese de Doutorado, FEA-USP,
1999.
OMTA, O. “Management of Innovation in Chains and Networks”. Journal On Chain And
Network Science, Vol. 4, No 2, 2004.
ONDREJKA, C. Changing Realities: User Creation, Communication, and Innovation in
Digital Worlds. Disponível em: <http://ondrejka.blogspot.com>. Acesso em 2007.
ONODY, R.; CASTRO, P. “Complex Network Study of Brazilian Soccer Players”.
Physical Review. E, 70, 037103, 2004.
ORLIKOWSKI, W. The Truth is Not Out There: An Enacted View of the “Digital
Economy”. Disponível em: <http://www.digitaleconomy.gov>. Acesso em maio de 1999.
ORLIKOWSKI, W. J.; IACONO, C. S. “The Truth is Not Out There: An Enacted View of
the Digital Economy”. IN: BRYNJOLFSSON, E.; KAHIN, B. Understanding the digital
economy, data, tools and research. Cambridge: The MIT Press, 2000.
PAGANO, U. “Political Origins of Corporate Governance”. IN: Anais do ISNIE, 2007.
PARRINO, R. WEISBACH, M. “Measuring investment distortions arising from
stockholder”. Journal of Financial Economics, Vol. 53, p. 3-42, 1999.
PASSOS, P. “Mensagem do Presidente”. In: Classe Mundial: Revista da FNQ. 2005
PENROSE, E. The theory of the growth in the firm. Oxford: Blackwell, 1959.
PEPPERS, D. ROGERS, M. Enterprise One to One. New York: Dubleday, 1997.
PEREZ, C. Technological Revolutions and Financial Capital: The Dynamics of Bubbles
and Golden Ages. Williston, MA: Edward Elgar, 2002.
PETER, J. P.; OLSON, J. C.; SZAFIR-GOLDSTEIN, C.; COZER, M. T. S. . Estratégia de
Marketing e Comportamento do Consumidor. São Paulo: McGraw-Hill, 2008.
PETTIGREW, A. “Longitudinal Field Research on Change: Theory and Practice”.
Organization Science, Vol 1, No 3, 1990.
PINE, B. Personalizando Produtos e Serviços. São Paulo: Makron Books, 1994.
PIORI, M.; SABEL, C. The Second Industrial Divide: Possibilities for Prosperity. Nova
York: Basic Books, 1984.
POPPER, K. Conjectures and Refutations. New York: Basic Books, 1965.
PORTER, M. E. Competitive Advantage. Nova York: Macmillan, 1985.
________. Vantagem Competitiva. Rio de Janeiro: Ed. Campus, 1989.
________. “Towards A Dynamic Theory Of Strategy”. Strategic Management Journal, vol.
12, p. 95-117, 1991.
________. “What Is Strategy?” Harvard Business Review. 61-89, novembro-dezembro
1996.
________. Competição. Rio de Janeiro: Ed. Campus, 1999.
POWEL, W. KPOUT, K. SMITH-DOERR, L. “Interorganizational collaboration and the
locus of innovation: networks of learning in biotechnology.” Administrative Science
Quarterly, v. 41, n.1, 1996.
POWELL, W. “Neither Market nor Hierarchy: Network Forms of Organization.” IN:
GRABHER, G. POWELL, W. (Eds.) Networks. Edward Elgar Publishing, MA. 2004.
PRAHALAD, C. K. The fortune at the bottom of the pyramid: eradicating poverty through
profits. Upper Saddle River: Wharton School Publishing, Philadelphia, PA. 2004.


                                                                                19
________. Competindo pelo futuro: estrategias inovadoras para obter o controle de seu
setor e criar os mercados de amanha. Rio de Janeiro: Campus, 1995.
RASKIN, P. BANURI, GALLOPIN, GUTMAN, HAMOND, KATES, SWART. Great
Transition. Stockholm Environment Institute, 2002
RICOEUR, P. The rule of metaphor multi-disciplinary studies of the creation of meaning in
language. London: Routledge, 1986.
________. A metáfora viva. São Paulo: Loyola, 2005.
ROCHA, T. Marketing de relacionamento e competitividade no mercado empresarial: um
estudo de caso em uma empresa multinacional agroquímica, Tese de Doutorado, FEA-USP,
2007.
RODRIGUES, E. Jogo Duro. Rio de Janeiro: Record, 2007.
ROSSI, C. Desenvolvimento de um Modelo Integrativo de Marketing Estratégico e
Verificação de sua Aplicabilidade na Indústria de Chocolates. Tese de Doutorado, FEA-
USP, 1993.
RUSSEL, S.; NORVIG, P. Artificial Intelligence: A Modern Approach. Prentice Hall,
1995.
RUST, R. LEMON, K. ZEITHAML, V. “Return on Marketing: Using Customer Equity to
Focus Marketing Strategy”. Journal of Marketing, Vol. 68, p. 109-127, 2004.
RUST, R. KANNAN, P. e-Service. New York: M. E. Sharpe, 2002.
SCASE, R. Living in the Corporate Zoo. Oxford: Capstone, 2002.
SCULTZE, U. ORLIKOWSKI, W. “Metaphors of virtuality: shapping an emergent
reality”. Information and Organization, vol. 11, 2001.
SCHUMPETER, J. A. Business cycles: a theoretical, historical, and statistical analysis of
the capitalist process. New York; London: McGraw-Hill, 1939.
________. History of Economic Analysis. New York: Oxford University Press, 1955.
SEMLER, R. Você está louco! Rio de Janeiro: Rocco, 2006.
SER, T. T. Megacities, labour, communications. Sigapore: Institute of Asian Studies, 1998.
SHAKESPEARE, W. Julius Caesar. New York: WSP, 1992.
SHAPIRO, C; VARIAN, H. Informations Rules. Harvard Business School Press, 1999.
SHIMP, T. A. Propaganda e Promoção. 5ª. Edição. Porto Alegre: Bookman, 2002.
SILVA. A. L. Consumo de Produtos Culturais em São Paulo: Análise dos Fatores
Antecedentes e Proposta de Modelo. Tese de Doutorado, FEA-USP, 2008.
SILVA, G. S. Geração e Difusão de Conhecimento em Sistemas Locais de Produção. Tese
de Doutorado, POLI-USP, 2006.
SILVEIRA, A. Governança Corporativa e Estrutura de Propriedade: Determinantes e
Relação com o Desempenho das Empresas. Tese de Doutorado, FEA-USP, 2004.
SRIVASTAVA, R. SHERVANI, T. FAHEY, L. “Marketing, Business Processes, and
Shareholder Value: an Organizationally Embedded View of Marketing Activities and the
Discipline of Marketing”. Journal of Marketing, Vol. 63, 1999.
SUSTAINABILITY REPORTING GUIDELINES. Global Reporting Initiative. Disponível
em: <http://www.globalreporting.org>. Acesso em 2006.
SZAFIR-GOLDSTEIN, C. Contribuição ao estudo de clusters industriais sob a ótica de
marketing: um estudo de caso no setor cerâmico paulista: o cluster de Santa Gertrudes.
Tese de Doutorado, FEA-USP, 2004.
TAKEUCHI, H. NONAKA, I. Gestão do Conhecimento. Bookman, 2008.
TALESE, G. Vida de Escritor. São Paulo: Companhia das Letras, 2009.
TANENBAUM, Andrew. Structured Computer Organization. Prentice Hall, 2006.


                                                                                     20
TAYLOR, F. Principios de administración científica. Buenos Aires: Editorial Argentina de
Finanzas y Administración, 1944.
TEECE, D.J., PISANO, G. SHUEN, A. “Dynamic Capabilities and Strategic
Management”. Strategic Management Journal, Vol. 18:7, 509-533, 1997.
TIGRE, P. “Inovação e Teorias da Firma em Três Paradigmas”. Revista de Economia
Contemporânea, nº 3, janeiro-junho, 1998
________. “Paradigmas Tecnológicos”. Estudos em Comércio Exterior. Vol. I, nº. 2,
janeiro-junho, 1997.
TIGRE, P.; SARTI, F. Tecnologia da Informação, Mudanças Organizacionais e Impactos
sobre o Trabalho: Difusão de Electronic Data Interchange no Complexo Automobilístico
Brasileiro. CIET – Centro Internacional para a Educação, Trabalho e Transferência de
Tecnologia/SENAI, 1997.
TOLEDO, G. Segmentação de Mercado e Estratégia de Marketing, Tese de Doutorado,
FEA-USP, 1973.
________. Marketing Bancário. São Paulo: Atlas, 1978.
TOLEDO, G. QUELOPANA, E. POLLERO, A. “Posicionamento Estratégico e liderança
em mercado globalizado sob o enfoque do modelo delta: o caso de uma holding latino-
americana líder em P&D&I”. Revista Organizações e Sociedade, UFBA, Brasil, v. 41,
abril/junho 2007, p. 135-159.
TOLEDO, L. A internet e o composto de marketing: os casos Banco do Brasil e Unimed
Seguros. Tese de Doutorado, FEA-USP, 2007.
TOLEDO, L. CAMPOMAR, M. TOLEDO, G. L. “Planejamento de marketing e confecção
do plano de marketing: uma análise crítica”. Revista O&S. v.13, n.37 - abril/junho 2006.
TORRES FREIRE, C. E. “Um estudo sobre os serviços intensivos em conhecimento no
Brasil”. In: DE NEGRI, J. A.; KUBOTA, L. C. (Org.). Estrutura e Dinâmica do Setor de
Serviços no Brasil. Brasilia: IPEA, 2006.
TREACY, M.; WIERSEMA, F. The Discipline of Market Leaders. New York: Addison
Wesley, 1995.
TURNER, F. From Counterculture to Cyberculture. Chicago: The University of Chicago
Press, 2006.
URBAN, G. Digital Marketing Strategy. New Jersey: Pearson, 2004.
URBAN, G.; SULTAN, F. Design and Evaluation of a Trust Based Advisor on the Internet.
Sloan School Working Paper 4035-98, MIT, julho, 1999.
URDAN, A. Qualidade de Serviços: Proposição de um Modelo Integrativo, Tese de
Doutorado, FEA-USP, 1993.
UZZI, B. “The Sources and Consequences of Embeddedness for the Economic
Performance of Organizations: The Network Effect”. American Sociological Review,
61(4): 674-698, 1996.
VARGO, S. LUSCH, R. Evolution to a New Dominant Logic for Marketing. Journal of
Marketing, 2004.
________. The Service-Dominant Logic of Marketing. M. E. Sharpe, 2006.
VARKI, S. “Real-Time Marketing in e-Services”. In: RUST, R. KANNAN, P. e-Service.
M. E. Sharpe, 2002.
VELOSO, A. Estratégias de segmentação e posicionamento direcionadas para o mercado
infantil. Tese de Doutorado, FEA-USP, 2008.
VENKATRAMAN, N. “Real Strategies for Virtual Organizing”. Sloan Management
Review. Fall 1998.


                                                                                   21
VINEY, J. Drive. London: Bloomsbury, 1999.
VOGUEL, H. Entertainment Industry Economics. Cambridge: Cambridge University Press,
2007.
VON NEWMAN, J. Colective Work. American Mathematical Society, London
Mathematical Society, 1940.
VRIES, M. F. R. K. Organizational Paradoxes. New York: Routledge, 1995.
WATTS, D. Six Degrees. New York: Norton, 2003.
WEINBERG, D. Small Pieces Loosely Joined. New York: Basic, 2002.
WEISER, J. ZADEK, S. Conversations with Disbelievers. The Ford Foundation, 2000.
Disponivel em: <http://www.zadek.com...>. Acesso em 2006.
WHITE, H. Identity and control: a structural theory of social action. Princeton: Princeton
University Press, 1992.
WILLIAMSON, O. The Economic Institutions of Capitalism. New York: The Free Press,
1985.
________. The Mechanisms of Governance. Oxford University Press, 1996.
________. Human Actors and Economic Organization. 1988.
________. Markets and Hierarquies: Analysis and Antitrust Implications. Free Press: New
York. 1975.
________. “Strategy Research: governance and competence perspectives”. Strategic
Management Journal, 20(12): 1087-1108, 1999.
WILSON, D. Purushothaman. “Dreaming With BRICs: The Path to 2050”. Global
Economics Paper, No. 99. Goldman Sachs, 2003.
WINTER, S. NELSON, R. “Organizational Capabilities and Behavior” (Capítulo V). IN:
WINTER, S. NELSON, R. An Evolutionary Theory of Economic Change. Belknap Press
of Harvard University Press, 1982.
WISNIK, J. M. Veneno Remédio: o futebol e o Brasil. São Paulo: Companhia das Letras,
2008.
WITTGENSTEIN, L. Investigações Filosóficas. São Paulo: Editora Nova Cultural, 1999.
WOOD Jr., T. “Spectacular metaphors: From theatre to cinema”. Journal of Organizational
Change Management, 15 (1): 11-20. 2002.
________. Organizações Cinematográficas. Tese de Doutorado, FGV, 1998.
YACOUB, M. D. Wireless Technology: Protocols, Standards, and Techniques. CRC Press,
2001.
YAHOO! FINANCE. Disponível em: <http: //www.yahoo.com.>. Acesso em 2006.
YIN, R. Case Study Research – Design and Methods. Thousand Oaks: Sage Publications,
Thousand Oaks, CA. 1994.
YOUNG-BRUEHL E. Hannah Arendt - Por Amor ao Mundo. Rio de Janeiro, Relume
Dumará, 1997.
YUNUS, M. Banker to the poor. New York: PublicAffairs, 1999
ZADEK, S. The Logic of Collaborative Governance: Corporate Responsibility,
Accountability, and the Social Contract. Corporate Social Responsibility Initiative,
Working Paper No. 17. Cambridge, MA: John F. Kennedy School of Government, Harvard
University, 2006.
________. Corporate Responsibility and the Competitive Advantage of Nations.
AccountAbility, 2002.
ZADEK, S. RADOVICH, S. Governing Collaborative Governance: Enhancing
Development Outcomes by Improving Partnership Governance and Accountability.


                                                                                     22
AccountAbility and the Corporate Social Responsibility Initiative, Working Paper No. 23.
Cambridge, MA: John F. Kennedy School of Government, Harvard University. 2006.
ZENGER, T. HESTERLY, W. “The Disaggregation of Corporations: Selective
Intervention, High-Powered Incentives, and Molecular Units”. Organization Science, Vol.
8, No. 3. (May - Jun., 1997), pp. 209-222.
ZINGALES, L. “Corporate Governance”. IN: The New Palgrave Dictionary of Economics
and the Law, 1997.
ZUFFO, Marcelo Knörich. A Convergência da Realidade Virtual e Internet Avançada em
Novos Paradigmas de TV Digital Interativa, 2001, 91p. Tese (Livre Docência) - Escola
Politécnica da Universidade de São Paulo, Departamento de Engenharia de Sistemas
Eletrônicos.
ZYLBERSZTAJN, D. FARINA, E.M.M.Q. 2004. “Dynamics of Network Governance: A
Contribution to the Study of Complex Forms”. University of São Paulo. Working Paper,
2004.
ZYLBERSZTAJN, D. Estruturas de Governança e Coordenação do Agribusiness: Uma
Aplicação da Nova Economia das Instituições. Tese de Livre Docência, FEA-USP, 1995.
ZYLBERSZTAJN, D. SZTAJN, R. Direito e Economia. Rio de Janeiro: Elsevier, 2005.




                                                                                   23

More Related Content

Similar to Miths of corporate governance

A stakeholder theory of the firm
A stakeholder theory of the firmA stakeholder theory of the firm
A stakeholder theory of the firmMateus Cozer
 
0 markets and-morality
0 markets and-morality0 markets and-morality
0 markets and-moralityAliza Racelis
 
Bolivar- Research Proposal, Sociopolitical Variables of Development
Bolivar- Research Proposal, Sociopolitical Variables of DevelopmentBolivar- Research Proposal, Sociopolitical Variables of Development
Bolivar- Research Proposal, Sociopolitical Variables of DevelopmentChelsee Bolivar
 
CTGE Session 2 Globalisation and Development
CTGE Session 2 Globalisation and DevelopmentCTGE Session 2 Globalisation and Development
CTGE Session 2 Globalisation and DevelopmentJames Wilson
 
Neoliberalism, deregulation and sabannes oxley
Neoliberalism, deregulation and sabannes oxleyNeoliberalism, deregulation and sabannes oxley
Neoliberalism, deregulation and sabannes oxleyaccounting2010
 
Micro, Small, and Medium Sized Enterprises’ (MSMEs) Participation in Peacebui...
Micro, Small, and Medium Sized Enterprises’ (MSMEs) Participation in Peacebui...Micro, Small, and Medium Sized Enterprises’ (MSMEs) Participation in Peacebui...
Micro, Small, and Medium Sized Enterprises’ (MSMEs) Participation in Peacebui...Dr. Amarjeet Singh
 
Building The Organisation Of Tomorrow LIDA
Building The Organisation Of Tomorrow   LIDABuilding The Organisation Of Tomorrow   LIDA
Building The Organisation Of Tomorrow LIDABryan Fenech
 
Policy support for harnessing informal sector entrepreneurs
Policy support for harnessing informal sector entrepreneurs Policy support for harnessing informal sector entrepreneurs
Policy support for harnessing informal sector entrepreneurs Dr Lendy Spires
 
An evaluation of_governance_indicators
An evaluation of_governance_indicatorsAn evaluation of_governance_indicators
An evaluation of_governance_indicatorsMalik Khalid Mehmood
 
Local exchanges for_sm_es
Local exchanges for_sm_esLocal exchanges for_sm_es
Local exchanges for_sm_esShyam Sarkar
 
1 SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx
1  SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx1  SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx
1 SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docxjeremylockett77
 
1 SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx
1  SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx1  SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx
1 SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docxhoney725342
 
Transnational Corporation (TNC) Networks
Transnational Corporation (TNC) NetworksTransnational Corporation (TNC) Networks
Transnational Corporation (TNC) NetworksSasha Jones
 
The Great Transformation - Lead Article for 2014 Drucker Forum by Richard Str...
The Great Transformation - Lead Article for 2014 Drucker Forum by Richard Str...The Great Transformation - Lead Article for 2014 Drucker Forum by Richard Str...
The Great Transformation - Lead Article for 2014 Drucker Forum by Richard Str...Richard Straub
 
1 P a g e A System Approach to Implementing Business.docx
1  P a g e   A System Approach to Implementing Business.docx1  P a g e   A System Approach to Implementing Business.docx
1 P a g e A System Approach to Implementing Business.docxhoney725342
 

Similar to Miths of corporate governance (20)

New institutional economics
New institutional economicsNew institutional economics
New institutional economics
 
A stakeholder theory of the firm
A stakeholder theory of the firmA stakeholder theory of the firm
A stakeholder theory of the firm
 
0 markets and-morality
0 markets and-morality0 markets and-morality
0 markets and-morality
 
Bolivar- Research Proposal, Sociopolitical Variables of Development
Bolivar- Research Proposal, Sociopolitical Variables of DevelopmentBolivar- Research Proposal, Sociopolitical Variables of Development
Bolivar- Research Proposal, Sociopolitical Variables of Development
 
CTGE Session 2 Globalisation and Development
CTGE Session 2 Globalisation and DevelopmentCTGE Session 2 Globalisation and Development
CTGE Session 2 Globalisation and Development
 
Common Purpose: Realigning Business, Economies, and Society
Common Purpose: Realigning Business, Economies, and SocietyCommon Purpose: Realigning Business, Economies, and Society
Common Purpose: Realigning Business, Economies, and Society
 
Neoliberalism, deregulation and sabannes oxley
Neoliberalism, deregulation and sabannes oxleyNeoliberalism, deregulation and sabannes oxley
Neoliberalism, deregulation and sabannes oxley
 
Micro, Small, and Medium Sized Enterprises’ (MSMEs) Participation in Peacebui...
Micro, Small, and Medium Sized Enterprises’ (MSMEs) Participation in Peacebui...Micro, Small, and Medium Sized Enterprises’ (MSMEs) Participation in Peacebui...
Micro, Small, and Medium Sized Enterprises’ (MSMEs) Participation in Peacebui...
 
Building The Organisation Of Tomorrow LIDA
Building The Organisation Of Tomorrow   LIDABuilding The Organisation Of Tomorrow   LIDA
Building The Organisation Of Tomorrow LIDA
 
Institutional and Capacity Development
Institutional and Capacity DevelopmentInstitutional and Capacity Development
Institutional and Capacity Development
 
Policy support for harnessing informal sector entrepreneurs
Policy support for harnessing informal sector entrepreneurs Policy support for harnessing informal sector entrepreneurs
Policy support for harnessing informal sector entrepreneurs
 
An evaluation of_governance_indicators
An evaluation of_governance_indicatorsAn evaluation of_governance_indicators
An evaluation of_governance_indicators
 
Project
ProjectProject
Project
 
Local exchanges for_sm_es
Local exchanges for_sm_esLocal exchanges for_sm_es
Local exchanges for_sm_es
 
1 SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx
1  SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx1  SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx
1 SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx
 
1 SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx
1  SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx1  SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx
1 SARBANES-OXLEY – CONTEXT & THEORY MARKET FAILURE.docx
 
Globalization and Complexity
Globalization and ComplexityGlobalization and Complexity
Globalization and Complexity
 
Transnational Corporation (TNC) Networks
Transnational Corporation (TNC) NetworksTransnational Corporation (TNC) Networks
Transnational Corporation (TNC) Networks
 
The Great Transformation - Lead Article for 2014 Drucker Forum by Richard Str...
The Great Transformation - Lead Article for 2014 Drucker Forum by Richard Str...The Great Transformation - Lead Article for 2014 Drucker Forum by Richard Str...
The Great Transformation - Lead Article for 2014 Drucker Forum by Richard Str...
 
1 P a g e A System Approach to Implementing Business.docx
1  P a g e   A System Approach to Implementing Business.docx1  P a g e   A System Approach to Implementing Business.docx
1 P a g e A System Approach to Implementing Business.docx
 

More from Mateus Cozer (20)

Autonomia
AutonomiaAutonomia
Autonomia
 
Direito Digital
Direito DigitalDireito Digital
Direito Digital
 
advogados1967
advogados1967advogados1967
advogados1967
 
Governança Corporativa
Governança CorporativaGovernança Corporativa
Governança Corporativa
 
ethics
ethicsethics
ethics
 
PoderConstituinte
PoderConstituintePoderConstituinte
PoderConstituinte
 
poder
poderpoder
poder
 
Imagens
ImagensImagens
Imagens
 
inovadoras
inovadorasinovadoras
inovadoras
 
trm
trmtrm
trm
 
Finance
FinanceFinance
Finance
 
Marketing
MarketingMarketing
Marketing
 
Capital
CapitalCapital
Capital
 
Estratégia
EstratégiaEstratégia
Estratégia
 
tce
tcetce
tce
 
Governança corporativa
Governança corporativa Governança corporativa
Governança corporativa
 
Strategy
StrategyStrategy
Strategy
 
produtos
produtosprodutos
produtos
 
Innovation
InnovationInnovation
Innovation
 
Leaders fools and_impostors
Leaders fools and_impostorsLeaders fools and_impostors
Leaders fools and_impostors
 

Recently uploaded

/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...
/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In.../:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...
/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...lizamodels9
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Kirill Klimov
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCRashishs7044
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis UsageNeil Kimberley
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation SlidesKeppelCorporation
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportMintel Group
 
Call Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any TimeCall Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any Timedelhimodelshub1
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfJos Voskuil
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
(8264348440) 🔝 Call Girls In Mahipalpur 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Mahipalpur 🔝 Delhi NCR(8264348440) 🔝 Call Girls In Mahipalpur 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Mahipalpur 🔝 Delhi NCRsoniya singh
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menzaictsugar
 
RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechNewman George Leech
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfpollardmorgan
 
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… AbridgedLean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… AbridgedKaiNexus
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
Call Girls In Radisson Blu Hotel New Delhi Paschim Vihar ❤️8860477959 Escorts...
Call Girls In Radisson Blu Hotel New Delhi Paschim Vihar ❤️8860477959 Escorts...Call Girls In Radisson Blu Hotel New Delhi Paschim Vihar ❤️8860477959 Escorts...
Call Girls In Radisson Blu Hotel New Delhi Paschim Vihar ❤️8860477959 Escorts...lizamodels9
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCRashishs7044
 
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / NcrCall Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncrdollysharma2066
 

Recently uploaded (20)

/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...
/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In.../:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...
/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
 
India Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample ReportIndia Consumer 2024 Redacted Sample Report
India Consumer 2024 Redacted Sample Report
 
Call Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any TimeCall Girls Miyapur 7001305949 all area service COD available Any Time
Call Girls Miyapur 7001305949 all area service COD available Any Time
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdf
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
(8264348440) 🔝 Call Girls In Mahipalpur 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Mahipalpur 🔝 Delhi NCR(8264348440) 🔝 Call Girls In Mahipalpur 🔝 Delhi NCR
(8264348440) 🔝 Call Girls In Mahipalpur 🔝 Delhi NCR
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
 
RE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman LeechRE Capital's Visionary Leadership under Newman Leech
RE Capital's Visionary Leadership under Newman Leech
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
 
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… AbridgedLean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
Call Girls In Radisson Blu Hotel New Delhi Paschim Vihar ❤️8860477959 Escorts...
Call Girls In Radisson Blu Hotel New Delhi Paschim Vihar ❤️8860477959 Escorts...Call Girls In Radisson Blu Hotel New Delhi Paschim Vihar ❤️8860477959 Escorts...
Call Girls In Radisson Blu Hotel New Delhi Paschim Vihar ❤️8860477959 Escorts...
 
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
8447779800, Low rate Call girls in Uttam Nagar Delhi NCR
 
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / NcrCall Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
Call Girls in DELHI Cantt, ( Call Me )-8377877756-Female Escort- In Delhi / Ncr
 

Miths of corporate governance

  • 1. Myths of Corporate Governance Mateus Tavares da Silva Cozer Centro Universitário da FEI, Brazil. E-mail: mtscozer@gmail.com 14/7/2011 Abstract Globalization is still very partial and incomplete. Corporate governance was one of the most vibrant fields in management research in the last ten years. It has a vast literature on corporate finance, for example the work of the author Michael Jensen, a Harvard scholar. Otherwise the researcher is worried with the question of accountability in Brazil. The insightful and provocative article by Stephen Vargo and Robert Lusch argues that, because marketing has historically been informed by static-equilibrium economics, it has had a goods-centered dominant logic. The debates about governance and ethics have sprung from corporate failure, not from corporate success. The corporate sector has been plagued by huge scandals relating to excessive manager compensation and fraudulent bookkeeping. Briefly, the academic focus is shifting from the thing being exchanged to one on the process of exchange. Gutenberg age is dead. Corporate governance is not about advertising. Corporate governance is not about channels. Corporate governance is not about networks. Corporate governance is not about quality. In that way, the focus of this work is to analyze the competitive process based on digital networks. On the methodological point of view, a literature review is done in the field of corporate governance, our work dual-core is based on new institutional economics and transaction-cost approach, and our unit of analysis is the binomial word-transaction. This paper is an essay. Keywords: Corporate Governance, Marketing, Strategic Management; Accountability; Transaction Cost; Digital Media. 1
  • 2. 1. 2001: a space odyssey The beginning of the 21st century has been seeing the mix of three long range trends in the world of business: the shift in an economy of goods to services, the quick expansion of electronic networks, and the measure of results which interconnects economic, social and environmental questions (RUST, 2002; HODGES, GRAYSON, 2001; ZADEK, 2001; URBAN, 2004; HANSON, 1999; BELL, 1973; DE MASI, 1999; BENKLER, 2006; BEINHOCKER, 2006). The Gutenberg age is dead. “The fundamental question in the field of strategic management is how firms achieve and sustain competitive advantage” (TEECE, 2002). The shifting role of business in society does, however, have a complex relationship to the matter of law (COASE, 1988; DIXIT, 2004). At the same time, it is equally clear that the matter of what constitutes appropriate law governing business behavior is within the scope of the field of corporate responsibility (WILLIAMSON, 1996). This paper has adopted the more general term ‘corporate responsibility’ to cover the topic of why, when and how business can, should and does consciously address social, environmental and economic (including financial) dimensions of its performance and impact (ZADEK, 2002). The revolution triggered by information and communication technologies (ICT) has had a significant impact on the economy, both at global and national levels, on the role of governments and on the way people live and work (BROUSSEAU, 2007; ELSTER, 2007; FRANSMAN, 2007; NEWMAN, BARABASI and WATTS, 2006; RUST et alii, 2004; URBAN, 2004; BARABASI, 2003; KOBRIN, 2003; PEREZ, 2002; GOLDBERG, 2001; HODGES and GRAYSON, 2001; DE Masi, 1999; HANSON, 1999; BELL, 1973). One lens that captures this revolution is the network society, characterized by the concept of an independent and dynamic net linking organizations and forces of the economic, technological, political, physical-natural and social-cultural environments (CASTELLS, 1999; BENKLER, 2006; BEINHOCKER, 2007; HAX; MAJLUF, 1991). Pagano (2006) argues that capitalist societies emerged from feudal relations and, in most countries, like Italy, rules of dynastic succession moved from agrarian sectors to the ownership and control of large firms. Brazil is not a Banana Republic. The BNDES is not a small bank. Feudal relations controls violence in the absence of institutions outside of the city of São Paulo. We have many law merchants in Brazil. The history of Brazil could be told on the perspective of some lawyers like Janio Quadros, Rodrigues Alves, and the Burschenschaft. Governance does not matter in Limoeiro, Nova Odessa, Pouso Feliz, or Tacaratu. It is about feudal relations in the 21st century. Otherwise, the new institutional economics is an attempt to incorporate a theory of institutions into economics. In the words of the Nobel Prize winning Douglass North, “institutions are formed to reduce uncertainty in human exchange”. September 11TH of 2001 witnessed violence in the land of the braves, New York City. Global governance is a myth. IMF is not a brothel house. The World Bank does not have 2
  • 3. the power of Bradesco, Itaú or Safra. A transaction-cost approach is about the work of Williamson. The economic institutions of capitalism are firms, markets and relational contracts (WILLIAMSON, 1996). 2. The Spirit of Enron and the Capitalist Ethic Using the standard established by Coase (1937) and concerned with the problem of social cost (COASE, 1960), the main reason why it is profitable to establish a firm would seem to be that there is a cost of using the price mechanism. The most obvious cost of “organizing” production through the price mechanism is that of discovering what the relevant prices are. This cost may be reduced but it will not be eliminated by the emergence of specialists who will sell this information. There are negotiations to be undertaken, contracts have to be drawn up, inspections have to be made, arrangements have to be made to settle disputes, and so on. A firm, therefore, consists of the system of relationships, which comes into existence when the direction of resources is dependent on an entrepreneur. But it could be bad for practice. The words “Enron and WorldCom”, “Barings”, “Long-Term Capital Management” and “Société General”, “Washington Mutual”, “Bear Stearns”, “Lehman Brothers” , “Merrill Lynch” , “AIG”, “Fannie Mae and Freddie Mac”, “Goldman Sachs”, “Sadia”, “Aracruz”, “Agrenco”, “Banco Panamericano” describe firms and the opportunist behavior. Using the standard established by Williamson (1996), the mechanisms of governance used by this paper over that secular debate are those from the new institutional economics (NORTH, 1991). Institutions matter and are susceptible to analysis. Institutional economics is different but not hostile to orthodoxy. The corporate sector has been plagued by huge scandals relating to excessive manager compensation. The education of a speculator is to trade in the cash market (NIEDERHOFFER, 1996). The draconian sanctions of the Sarbanes-Oxley Act are bound to lead to an explosion in costs without slowing the explosion in salaries (FREY, 2008). Agency theory strongly supports the conclusion that shareholder wealth maximization should be the definitive criterion for corporate governance in stock corporations. It is a myth (FREY, 2008). There are at two indications common to firms and Benedictine Monasteries, one of the Holy See umbrella organization, for corporate governance: the survival rate and the causes of liquidations. The art of strategy is changing the game. A commitment is an unconditional strategic move (DIXIT, NALEBUFF, 2008). Actions speak louder than words. The spirit of Enron is an action that promotes favorable leakage of information. The CEO of Enron prepared a face to meet the faces that he met. The world is a stage. The corporation is a theater. Is it a myth? One of the central defining features of modern society is the ubiquity of complex organizations. The “Capitalist Ethic” is a term from the field of Wirtschaftssoziologie. Thomas Hobbes´s state of nature, Mark Granovetter´s embeddedness, and Neil Fligstein´s social skill are attempts to overcome Max Weber´s Wirtschaftssoziologie. At the heart of the literature on law and corporate governance is the question of whether some sets of rules promote economic efficiency. Corporate governance is not about quality. It is a different literature. Fligstein argues that economists have been skeptical of the claim that political, 3
  • 4. legal, or cultural factors affect efficiency. 3. Law and corporate governance The shifting role of business in society does have a complex relationship to the matter of law and economics. It is not a myth. It is a fact. The political system of a particular society and the existence of the rule of law are important preconditions for understanding corporate governance structures (FLIGSTEIN, 2005). The word “governance" is synonymous with the exercise of authority, direction, and control. Zingales (1997) defines a governance system as the complex set of constraints that shape the ex-post bargaining over the quasi-rents generated in the course of a relationship. Ownership matters because confers the right to make strategic decisions. There a vast number of codes of corporate governance in different countries like Germany, Japan and Mexico. Institutional investors are a stakeholder who contributes to the wealth-creating potential of the firm. Although corporate governance can be defined in a variety of ways, generally it involves the mechanisms by which a business enterprise, organized in a limited liability corporate form, is directed and controlled. One of the greatest differences in corporate governance practice relates to the role of employees in corporate governance, a difference that is usually embedded in law. The governance perspective has paved the road to make transaction cost theory a branch of the literature of law and economics. Under the governance economizing perspective Williamson sees the firm as a governance structure. The term “governance” has exploded from obscurity to ubiquity in the last ten years. The field of economic governance studies and compares the performance of different institutions under different conditions. It is difficult to understand. And it could be bad for practice. Organizational structure and the design of incentives for managers and workers creating wealth from talent in the 21th- century organization is the centerpiece of corporate strategy. But free software projects do not rely either on markets or on managerial hierarchies to organize production (BENKLER, 2002). It radically breaks from the concept of the public domain that underlies copyright law’s general background rule for nonproprietary materials. Lawrence Lessig’s Remix is not a myth. The ongoing battle over peer-to-peer filesharing is an easy example. P2P production is another story. The Berkman Center for Internet and Society at Harvard Law School has made much of research. It is on the web. Governments could threaten, but behavior could not be controlled on cyberspace. It requires a broader account of “regulation,” through constitutions, statutes, and other legal codes, and how the software and hardware that make cyberspace what it is. As Mitchell puts it, this code is cyberspace’s law. It is a myth. There is an endless debate about the difference between data, information and knowledge (ALTER, 2002). Connecting People, Processes, and IT (information technology) for Business Results is a more important issue than that controversy. Information includes codified and non-codified information used and created as participants perform their work. Either type of information may or may not be captured on a computer. Essentially, anything that can be digitized – encoded as a stream of bits- is information. Information is costly to produce but cheap to reproduce. Nobel prize- winning economist Herbert Simon spoke for us when he said, “a wealth of information 4
  • 5. creates a poverty of attention.” Taboos, customs, traditions and constitutions are constraints in the complexity of society (NORTH, 1990). Finance, law and markets shape a corporate governance regime. The historical evolution of the form of capitalism: family capitalism, managerial capitalism or popular capitalism, are built around different sources of funding (CLARKE, 2007). The separation of ownership and control is a myth. Family capitalism is still a very important form of governance around the world. The world is not flat. Bearle and Means are dead. Corporate law and labor law are relevant to the securities market. Anglo-American institutions are an exception. Banks plays cards through direct control or market control. Itaú, Bradesco and Safra are not naïve. Roberto Setubal (Mr. Bob) is the most powerful CEO in Brazil. Germanic, Japanese, Latin, and Chinese are not alternative governance systems. We can talk about codes outside the G8 world. Globalization is still very partial and incomplete. Rules and norms of corporate governance are important components of the framework for successful market economies. Although corporate governance can be defined in a variety of ways, generally it involves the mechanisms by which a business enterprise, organized in a limited liability corporate form, is directed and controlled. 4. The rise and fall of corporate governance Lets say three more myths of corporate governance: • Principles of Corporate Governance in Greece are a myth. • Guidelines on Corporate Governance in Iceland are a myth. • Corporate Governance Code in Italy could be a myth. But we can enumerate some other corporate governance codes from Australia, Austria, Belgium, and Brazil in table 1. Australia - Principles of Good Corporate Governance and Best Practice Recommendations March 2003 - Corporate Governance: A guide for fund managers and corporations 1 December 2002 - Horwath 2002 Corporate Governance Report 2002 - Corporate Governance: A Guide for Investment Managers and Corporations July 1999 - Corporate Governance - Volume One: in Principle June 1997 - Corporate Governance - Volume Two: In Practice June 1997 - AIMA Guide & Statement of Recommended Practice (Corporate Governance Statements by Major ASX Listed Companies) June 1995 - Bosch Report 1995 Austria - Austrian Code of Corporate Governance (as amended in January 2006) January 2006 - Austrian Code of Corporate Governance (as amended on 22 February 2005) 22 February 2005 - Austrian Code of Corporate Governance November 2002 Belgium - Code Buysse: Corporate governance for non-listed companies 21 September 2005 5
  • 6. - Belgian Corporate Governance Code 9 December 2004 - Draft Belgian Corporate Governance Code 18 June 2004 - Director's Charter January 2000 - Guidelines on Corporate Governance Reporting 18 November 1999 - Corporate governance for Belgian listed companies (The Cardon Report) December 1998 - Corporate Governance - Recommendations January 1998 Brazil - Code of Best Practice of Corporate Governance 30 March 2004 - Recomendações sobre Governança Corporativa June 2002 - Code of Best Practice of Corporate Governance 8 May 1999 China - Provisional Code of Corporate Governance for Securities Companies 15 January 2004 - The Code of Corporate Governance for Listed Companies in China 7 January 2001 France - Recommandations sur le gouvernement d'entreprise March 2004 - The Corporate Governance of Listed Corporations October 2003 - Promoting Better Corporate Governance In Listed Companies 23 September 2002 - Vienot II Report July 1999 - Recommendations on Corporate Governance 9 June 1998 - Vienot I Report June 1995 Germany - Amendment to the German Corporate Governance Code - The Cromme Code (June 2006) 12 June 2006 - Amendment to the German Corporate Governance Code - The Cromme Code (June 2005) 2 June 2005 - Corporate Governance Code for Asset Management Companies 27 April 2005 - Amendment to the German Corporate Governance Code - The Cromme Code (May 2003) 21 May 2003 - The German Corporate Governance Code (The Cromme Code) 26 February 2002 - Baums Commission Report (Bericht der Regierungskommission Corporate Governance) 10 July 2001 - German Code of Corporate Governance (GCCG) 6 June 2000 - Corporate Governance Rules for German Quoted Companies January 2000 - DSW Guidelines June 1998 - Gesetz zur Kontrolle und Transparenz im Unternehmensbereich (KonTraG) 5 March 1998 Japan - Principles of Corporate Governance for Listed Companies 16 April 2004 - Revised Corporate Governance Principles 26 October 2001 - Report of the Pension Fund Corporate Governance Research Committee, Action Guidelines for Exercising Voting Rights June 1998 - Corporate Governance Principles: A Japanese view 30 October 1997 - Urgent Recommendations Concerning Corporate Governance September 1997 Table 1: International Corporate Governance Japan, Germany and France are modern, dynamic, interconnected industrialized society. But China is rapidly developing into the largest industrial economy in the world. It has weak corporate governance foundations. The State is a major shareholder. State-owned enterprises dominated a system of central planning. Accountability is not an issue in China. It represents the fall of corporate governance in 2008. 5. Representing Corporate Governance 6
  • 7. Large corporations were a dominant force in American society for generations but an interconnected movement toward a finance-centered economy was revealed by the first decade of the 21st century. If anything, mutual funds are remarkably passive in corporate governance (DAVIS, 2009). A rhetorical context favors shareholder value and OEM model. In Anglo-Saxon countries like the US and UK corporate governance involves firms pursuing the interests of shareholders. But the firm is a walrasean fiction. Walras represents the world in equilibrium. Richard Nelson, Sidney Winter, Samuel Bowles, and Herbert Gintis claim for a research that is different from Franklin Allen perspective. Market economies operate in an ecosystem of expectations. A society of minds is not only about numbers. Neither shareholder nor stakeholder says Anna Grandori. The word governance is synonymous with the exercise of authority, direction, and control. The form of representation cannot be divorced from its purpose: authority and control. In the end, it is about control. One can control the other body, purchase of intimacy, caring relations says Viviana Zelizer. But it is different from mobilize minds in the 21st-century organization. McKinsey´s Strategy Practice mans like Eric Beinhocker and Lowell Bryan has a very clear vision of governance. People form organizations to minimize transaction costs. Using the standard established by Coase (1937) and concerned with the problem of social cost (COASE, 1960), the main reason why it is profitable to establish a firm would seem to be that there is a cost of using the price mechanism. The most obvious cost of “organizing” production through the price mechanism is that of discovering what the relevant prices are. Using the standard established by Williamson (1996), the mechanisms of governance used by this paper over that secular debate are those from the new institutional economics. Governance is also an exercise in assessing the efficacy of alternative modes (means) of organization. It is not a myth of authority. It is not about words. In the end, it is about transactions. But there are costs and risks. Risk analysis is broadly defined to include risk assessment, risk characterization, risk communication, risk management, and risk policy. And there are many lies. And it is not about words. It is about numbers – very big numbers. And it is about money and greed. It is not a myth. The words “Enron and WorldCom”, “Barings”, “Long-Term Capital Management” and “Société General”, “Washington Mutual”, “Bear Stearns”, “Lehman Brothers”, “Merrill Lynch” , “AIG”, “Fannie Mae and Freddie Mac”, “Goldman Sachs”, “Sadia”, “Aracruz”, “Agrenco”, “Banco Panamericano” describe firms and the opportunist behavior. It is a fact. The corporate sector has been plagued by huge scandals relating to excessive manager compensation and fraudulent bookkeeping. Briefly, the academic focus is shifting from the thing being exchanged to one on the process of exchange. 7
  • 8. 6. Words and Transactions: the end of Gutenberg age The end of space age is a fact. Otherwise the researcher is worried with the question of accountability in Brazil. Houston we have a problem. Concentrated ownership, monitoring by active owners, strong managerial incentives, and efficient capital structure relieve managers from short-term pressures from public shareholders. It is a myth. The leveraged buyout, the king of capital, residual claims, and T. Boone Pickens are a natural field for the education of a speculator. When I can’t lift the phone to make a trade it high time to close shop and go to the track. It is a secret of a professional turf betting. These claims have stimulated some debate. Private equity creates value to GP, Advent and Pátria. It is a fact in Brazilian economy. There are two non-related literatures. A number of studies consider new institutional economics and transaction-cost approach. These studies typically examine one unit of analysis: the transaction. However, we take Gareth Morgan seriously (GRANT, OSWICK, 1996). Organization science is about tasks, responsibilities, practices, quality, and innovation. New technologies disrupt long-established business models. It is not about a theory of the firm. Most companies today were designed for the 20th century. It was very difficult to find the field of “language”. Ludwig Wittgenstein and Ronald Coase are two non-related authors. But, our unit of analysis is the binomial word-transaction. The insightful and provocative article by Stephen Vargo and Robert Lusch argues that, because marketing has historically been informed by static-equilibrium economics, it has had a goods-centered dominant logic. Briefly, the academic focus is shifting from the thing being exchanged to one on the process of exchange. Gutenberg age is dead. Corporate governance is not about advertising. Corporate governance is not about channels. Corporate governance is about investor relations. An investor relation is not about sales. An investor relation is about information. The investor could be not a speculator. But the investor is not a manufacturer. It is about financial knowledge. And it is not a myth. And the investor does not lift the phone to make a trade. He makes a trade through an iPad. Words and transactions are on the web 2.0. Facebook, twitter, foursquare, zynga, linkedin are brands from the web 2.0. And we have a new verb: to “google”. It is easier to regulate finance than to understand the algorithm that determines the search result and the field of data science. It is called web 3.0. Online-search and online advertising creates value in real state business through a CRM practice. One entrepreneur can make R$ 10 millions business in just four years. It is not a single transaction. It is not day trade. It is a small number. It is about vision, tasks, responsibilities and practice. Ludwig Wittgenstein´s Viena society cared for literature, satire and the polemic Karl Kraus. Philosophers from Plato and Aristotle to Maurice Merlau-Ponty have been concerned with problems relating to language. Paul Ricoeur considers the “word” a unit of analysis. And, our unit of analysis is the binomial word-transaction. Corporate governance is not about networks. Corporate governance is not about quality. But, corporate governance is about accountability. We have a big problem in Brazil. Lets face it through debate and research like ZYLBERSZTAJN, FARINA and LAZZARINI. 8
  • 9. 7. References AAKER, D. Strategic Market Management. John Wiley & Sons, New Jersey, 2008. ABRAMOVAY, R. As estruturas sociais de um mercado aberto: o caso da música brega do Pará. Anpocs, 2007. Disponível em: <http://www.econ.fea.usp.br/abramovay/ artigos_cientificos.htm>. Acesso em setembro de 2009. ACHROL, R., KOTLER, P. “Marketing in the Network Economy”. Journal of Marketing, vol. 63, 1999. AHRENS, J. Governance and economic development. Williston, MA: Edward Elgar, 2002. ALDERSON, W. Marketing Behavior and Executive Action: A Functionalist Approach to Marketing Theory. Homewood, Ill.: Richard D. Irwin, 1957. ALEXANDER, J. The Civil Sphere. Oxford University Press, 2006. ALLEN, F. GALE, D. “A Comparative Theory of Corporate Governance”. Working Paper, Wharton School, 2002. ALTER, S. “The Work System Method for Understanding Information Systems and Information System Research”. IN: Communications of the AIS, 9(6), pp. 90-104, Sept. 2002. AMIGO, R. Contribuição ao Desenvolvimento de Modelos de Competição no Mercado de Serviços B2B. São Paulo, 2003. Tese (Doutorado em Administração). Programa de Pós- Graduação em Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo. ANDERSON, E. “The Contrast Between Risk Assessment and Rules of Evidence in the Context of International Trade”. Risk Analysis, Volume 24 Issue 2, Pages 449 – 459, 2004 ANSOFF, I. Strategic management. London; New York: Macmillan, 1979. AOKI, M. The economic analysis of the Japanese firm. New York: Cambridge University Press, 1988. ARAÚJO SANTOS F. O Liberalismo. 2ª ed. Porto Alegre: Ed. UFRGS, 1999. ________. “A Malha Técnico-Científica. Uma Reflexão Pós-Popperiana”. IN: Documentos para Estudo, PPGA/UFRGS, nr. 05/98, 1998. ________. “Notas sobre: ceticismo, melancolia e ironia”. IN: Documentos para Estudo, PPGA/UFRGS, 1999. ARTHUR, W.B. “Complexity and Economy”. Science, 284, p. 107-109, 1999. ________. “Increasing Returns and the New World of Business”. Harvard Business Review, 74(4): 100-109, July- August, Boston, 1996. ASHER, C. MAHONEY, J. MAHONEY, J. “Towards a Property Rights Foundation for a Stakeholder Theory of the Firm”. Journal of Management and Governance, 9 (1), pp. 5-32. 2005. AUGIER, M. MARCH, J. “A model scholar: Herbert A. Simon (1916-2001)”. Journal of Economic Behaviour & Organization, vol. 49, 2002. BALDWIN, C.; CLARK, K. “Managing in an Age of Modularity”. Harvard Business Review, 75(5): 84-93, September-October, Boston, 1997. BARABASI, A. “Linked”. New York: Plume, 2003. BARABASI, A; ALBERT, R. “Emergence of Scaling in Random Networks”. Science, 286, p. 509, 1999. BARRET, M. WALSHAM, G. “Eletronic Trading and Work Transformation in the London Insurance Market”. Information Systems Research. Vol. 10, N° 1, March 1999. BARWISE, P. MEEHAN, P. Simply Better. Harvard Business School Press, 2006. 9
  • 10. BARZEL, Y. Economic Analysis of Property Rights. Cambridge University Press. 1997. BAUDRILLARD, J. A Ilusão Vital. Rio de Janeiro: Civilização Brasileira, 2001. BEINHOCKER, E. D. The Origin of Wealth: Evolution, Complexity, and the Radical Remaking of Economics. Boston: HBSPB, 2007. BELL, D. Sociedade Pós-Industrial. São Paulo: Cultrix, 1973. BENKLER, Y. The Wealth of Networks. Yale University Press, 2006. BENN, S. DUNPHY, D. Corporate Governance and Sustainability. London: Routledge, 2007. BERTERO, C. “Editorial”. Revista de Administração de Empresas, volume 46, n.3, 2006. BIRKINSHAW, J. HAGSTROM, P. The Flexible Firm. Oxford: Oxford University Press, 2000. BISHOP, C. M. “Pattern Recognition and Machine Learning”. Guildford: Springer, 2006. BLAIR, T. The Stakeholder Economy. Speech to the Singapore Business Community, 1996. BLATTBERG, R. GETZ, G. THOMAS, J. Customer Equity. Boston: HBSP, 2001. BORGER, F.G. Responsabilidade social: efeitos da atuação social na dinâmica empresarial, Tese (Doutorado em Administração). Faculdade de Economia, Administração e Contabilidade, Universidade de São Paulo, 2001. BORGES, J. L. Obras Completas. São Paulo: Editora Globo, 1998. BOURDIEU, P. WACQUANT, L. An Invitation to Reflexive Sociology. Chicago: The University of Chicago Press, 1992. BOWLES, S. GINTIS, H. “The Revenge of Homo Economicus: Contested Exchange and the revival of political economy”. The Journal of Economic Perspectives, Vol. 7, No 1, 1993. BRANDÃO, I. L. OKUBARO, J. J. A vida de Olavo Setúbal. São Paulo: Global Editora, 2008. BRANDENBURGER, A. M.; NALEBUFF, B. J. Co-Opetition: A Revolution Mindset That Combines Competition and Cooperation. New York, Doubleday, 1996. BRECHON, R. Estranho Estrangeiro. Rio de Janeiro: Record, 1999. BREI, V. “Construção da Confiança em trocas Relacionais de Serviços”. Recife: Revista Eletrônica de Gestão Organizacional. Volume 2, Número 1, Janeiro/Abril 2004. BRYAN, L. JOYCE, C. Mobilizing Minds. New York, McGraw-Hill, 2008. BROEKSTRA, G. “The Triune-Brain Metaphor: The Evolution of the Living Organization”. IN: GRANT, D.; OSWICK, C. (Eds.). Metaphor and Organizations. London: Sage, 1996. p. 53. BROUSSEAU, E. CURRIEN, N. Internet and Digital Economics. Cambridge: Cambridge University Press, 2007. BROWN, S. EISENHARDT, K. Competing on the Edge. Boston: Harvard Business School Press, 1998. BROWN, Stephen. FISK, Raymond P., Marketing Theory, Distinguished Contributions. New York: John Wiley e Sons, 1984. BRUNI, L. Zamagni, S. Civil Economy Efficiency, Equity, Public Hapiness. Oxford. Peter Lang, 2007. BRYAN, L. JOYCE, C. Mobilizing Minds. New York, McGraw-Hill, 2007. BURROUGH, B. HELYAR, J. Barbarians at the Gate. New York: Collins, 1990. BUYSSE, K. VERBEKE, A. “Proactive environmental strategies: a stakeholder management perspective”. Strategic Management Journal, Vol. 24, no. 5, 2003 10
  • 11. CALDEIRA, J. O Banqueiro do Sertão. São Paulo: Mameluco, 2006. CAMPOMAR, M. As Atividades de Marketing no Processo de Transferência de Tecnologia (Um Estudo sobre Instituições de Pesquisa Governamentais). Tese de Doutorado, FEA-USP, 1981. CAMPOMAR, M. IKEDA, A. O Planejamento de Marketing e a Confecção de planos. São Paulo: Saraiva, 2006. CÂNDIDO, G. A.; ABREU, A. F. “Os Conceitos de Redes e as Relações Interorganizacionais: um Estudo Exploratório”. IN: Anais do ENANPAD, 24, 2000. Anais. Florianópolis: ANPAD, 2000. 1 CD. CANO, C. Modelo para análise de organizações que operam no espaço cibernético. Tese de Doutorado, PPGA/UFRGS, 1999. CARLEY, K. Organizational Change and E-Commerce: A Computational Organization Science Perspective. Conference on Understanding the Digital Economy: Data, Tools and Research, Washington, D.C. 25-26 de maio, 1999. ________. “Computational organization science: A new frontier”. Proceedings of the National Academy of Sciences of the United States of America, Feb 2003 CARR, N. Big Switch. New York: W. W. Norton, 2008. CARRIERI, A. P. O fim do Mundo Telemig: a transformação das significações culturais em uma empresa de telecomunicações. Tese de Doutorado em Administração. UFMG, 2001. CASTELLS, M. Sociedade em Rede. Paz e Terra. 1999. CHEESE, P. THOMAS, R. CRAIG, E. The Talent Powered Organization. London: Kogan Page, 2008. CHILD, J. FAULKNER, D. Strategies of Cooperation. Managing Alliances. Networks, and Joint Ventures, 1998. CHRISTENSEN, C.M. The Innovator's Dilemma: when new technologies cause great firms to fail. HBSPB, Boston, 1997. CLARKE, T. International Corporate Governance: A Comparative Approach. London, Routledge, 2007. CLARKSON, M. “A Stakeholder Framework for Analyzing and Evaluating Corporate Social Performance”. The Academy of Management Review, Vol. 20, No. 1, 1995. CLASSE MUNDIAL. Revista da FNQ, São Paulo: Fundação Nacional da Qualidade, 2005. CLAUSEWITZ, C. von. Da Guerra. São Paulo/Brasília: Martins Fontes/Universidade de Brasilia, 1996. CLEVELAND, H. The Management of Sustainable Growth. Pergamon Press, 1981. CLIPPINGER, J. “A Crowd of One: the future of individual identity”. New York: Public Affairs, 2007. COASE, R.H. “The Nature of the Firm”. Economics, s.n. 4, 386-405, 1937. ________. “The Problem of Social Cost”. Journal of Law and Economics, 3, October: 1-44. 1960. ________. The Firm, The Market and The Law. Chicago, The University of Chicago Press, 1988. COLLINS, J.; PORRAS, J. Feitas para Durar: Práticas Bem-Sucedidas de Empresas Visionárias. Rio de Janeiro: Rocco, 1995. CONNER, K. PRAHALAD, C. K. “A Resource-Based Theory of the Firm: Knowledge versus Opportunism”. Organization Science, Vol. 7, No. 5 (Sep.-Oct., 1996), pp. 477-501. CONSOLI, M. NEVES, M. “Custos dos fluxos de marketing: casos de empresas utilizando 11
  • 12. uma ferramenta de análise da captura de valor nos canais de distribuição”. Revista de Administração Mackenzie, Volume 8, n. 3, 2007. CORIAT, B. DOSI, G. “Learning how to govern and learning how to solve problems: on the co-evolution of competences, conflicts and organizational routines”. In: CHANDLER, A. HAGSTROM, P. SOLVEL, O. The Dynamic Firm. Oxford, 1999. COZER, M. T. S. O Projeto Delta Sob a Perspectiva Do Marketing Estratégico: Uma Abordagem Em Ambiente De Economia Digital. São Paulo, 2006. Dissertação (Mestrado em Administração). Programa de Pós-Graduação em Administração, Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo. ________. “Interação com clientes na economia digital: um estudo de caso múltiplo.” Revista de Gestão da Tecnologia e Sistemas de Informação, v. 4, p. 217-234, 2007. COZER, M. T. S.; TOLEDO, G. L.; SZAFIR-GOLDSTEIN, C. Laços inter- organizacionais e o posicionamento estratégico de solução total ao cliente do modelo delta: uma pesquisa sobre a díade fornecedor-cliente no B2B. Revista de Administração Mackenzie, v. 9, p. 163-187, 2008. COZER, M. T. S.; CAMPOMAR, M. C. “A Stakeholder Theory of the Firm: Knowledge versus Goods”. IN: SIMPOI 2007, Symposium on Production, Logistics and International Operations. Rio de Janeiro: FGV, 2007. CRESCITELLI, E. Marketing de relacionamento: um estudo sobre as relações entre vendedores varejistas e fabricantes de eletrodomésticos, Tese de Doutorado, FEA-USP, 2003. CSIKSZENTMIHALYI, M. Good Business. New York: Viking, 2003. CUNHA, C. R.; CARRIERI, A. P. “Mapeando as Relações Interorganizacionais na Teoria Organizacional: Garimpando os Principais Periódicos Brasileiros sobre Gestão”. IN: Encontro Nacional de Programas de Pós-Graduação em Administração, 27., 2003, Atibaia. [Anais eletrônicos]. Rio de Janeiro: ANPAD, 2003. 1 CD-ROM. DALY, H. Beyond Growth. The Economics of Sustainable Development. Oxford, Beacon Press, 1996. DAVENPORT, T. PRUSAK, L. Conhecimento empresarial. São Paulo: Campus, 1999. DAVIES, A. HOBDAY, M. The Business of Projects. Cambridge University Press, 2005. DAVIES, A. “Moving Base into high-value integrated solutions: a value stream approach”. Industrial and Corporate Change, Volume 13, Number 5, 2004. DAVIS, G. F. YOO, M. BAKER, W. E. “The small world of the American corporate elite, 1982–2001”. Strategic Organization. Vol 1(3): 301–326, 2003. DAVIS, G. F. Managed by Markets. Oxford University Press, 2009. DAY, G. HUBBARD, K. “Customer Relationships go Digital”. Business Strategy Review, 2003. DAY, G. S. The Market Driven Organization: Understanding, Attracting and Keeping Valuable Customers. Nova York: The Free Press, 2001. DE MASI, D. Sociedade Pós-Industrial. São Paulo: Senac, 1999. ________. Criatividade. São Paulo: Sextante, 2002. DEIGHTON, J. “The Future of Interactive Marketing”. Harvard Business Review, 74(5): 4-15, November-December, Boston, 1996. DEMSETZ, H. “Toward a Theory of Property Rights”. American Economic Review, 57, maio 1967, pp 347-373. ________. “The Structure of Ownership and he Theory of the Firm”. Journal of Law and Economics, vol XXVI, junho 1983. 12
  • 13. DENZIN, N. LINCOLN, Y. O Planejamento da Pesquisa Qualitativa. Porto Alegre: Bookman, 2006. DIAMOND, J. Armas, germes e aço. Rio de Janeiro: Record, 1997. DIMAGGIO, P. The Twenty-First-Century Firm. New Jersey: Princeton University Press, 2001. DINIZ, E. H. “Web Banking in Brazil”. Revista de Administração de Empresas (FGV), v. 38, n. 3, p. 47-54, 1998. DIXIT, A. Formal and Informal Institutions of Economic Governance. ESNIE, 2007. DIXIT, A. NALEBUFF, B. The Art of Strategy. New York: Norton, 2008. DONALDSON, T. PRESTON, L. “The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications.” Academy of Management Review, Vol. 20, No. 1: 65-91, 1995. DONKIN, R. Sangue, Suor e Lágrimas. São Paulo: M. Books, 2003. DRUCKER, P. The Coming of the New Organization. Harvard Business Review, JAN- FEB, 1988. DUNNING, J. Regions, Globalization, and the Knowledge-Based Economy. Oxford University Press, 2003. DYCK, A. ZINGALES, L. The Corporate Governance Role of the Media. Working Paper, 2002. DYER, J. SINGH, H. “The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage”. The Academy of Management Review, Vol. 23, No 4, 1998. ECONOMIDES, N. “The Economics of Networks”. International Journal of Industrial Organization. 14:673-699, 1996. EGGERTSSON, T. “Economic Behavior and Institutions”. Cambridge Surveys of Economic Literature. Cambridge University Press, 1990. ELKINGTON, John. Canibais de garfo e faca. São Paulo: Makron Books, 2001. ELSTER, J. Explaining social behavior. New York: Cambridge University Press, 2007 ________. The multiple self. New York: Cambridge University Press, 1997 ENDLICH, L. Goldman Sachs. New York: Touchstone, 1999. FAMA, E. JENSEN, M. “Separation of Ownership and Control”. Journal of Law and Economics, Vol. XXVI, 1983. FARRIS, P. BENDLE, N. PFEIFER, P. REIBSTEIN, D. Métricas de Marketing. Bookman, 2007. FAUSTO, B. História do Brasil. São Paulo: Edusp, 1994. FAYOL, H. Administração industrial e geral: previsão, organização, comando, coordenação, controle. São Paulo: Atlas, 1975. FERNANDES, J. H. C. Corpus/Genesis: an Approach for Construction of Distributed, Concurrent, Dynamical and Event-Driven Open Systems. PhD Thesis in Computer Science, DI-UFPE, 2000. ________. “Ciberespaço: Modelos, Tecnologias, Aplicações e Perspectivas: da Vida Artificial à Busca por uma Humanidade Auto-Sustentável”. In: MAIA, P. F.; MOURA, H. P. (Org.). Anais do Ensino de Informática no Nordeste, 1997. ________. Ciberespaço: Modelos, Tecnologias, Aplicações e Perspectivas: da Vida Artificial à Busca por uma Humanidade Auto-Sustentável. Disponível em: <http://www.di.ufpe.br/~jhcf>. Acesso em agosto de 2000. FERNANDES, J; MEIRA, S. Convergent Architectures: Breaking Bounds among 13
  • 14. Software, Its Development and Use, towards the Creation of Self-Sustainable Systems in the Cyberspace. Disponível em: <http://www.di.ufpe.br/~jhcf>. Acesso em 1999. FISCHER, R. O Desafio da Colaboração. São Paulo: Gente, 2002. FLIGSTEIN, N. CHOO, J. “Law and Corporate Governance”. Annual Review Law Society Science, Jun. 2005. FLORIDA, R. Cities and the creative class. New York: Routledge, 2005. FOSS, N. Resources, Firms and Strategies: A reader in resource based perspective. Oxford Press, 1997. ________. “The Knowledge Governance Approach”. SMG Working Paper, No. 1, 2005. FRANCO, A. A. M. Rodrigues Alves. São Paulo: Edusp, 1973. FRANCO, M. S. C. Homens Livres na Ordem Escravocrata. São Paulo, Editora UNESP, 1997. FRANSMAN, M. The New ICT Ecosystem. Edinburgh: Kokoro, 2007. FREIRE, C. T. KIBS no Brasil: um estudo sobre os serviços empresariais intensivos em conhecimento na região metropolitana de São Paulo. Dissertação de Mestrado, Departamento de Sociologia, Faculdade de Filosofia, Letras e Ciências Humanas da Universidade de São Paulo, 2006. FREY, B. “The Corporate Governance of Benedictine Abbeys: What can Stock Corporations Learn from Monasteries?” IN: Anais do ISNIE, 2008. FRIEDMAN, M. Capitalism and freedom. University of Chicago Press, 1962. GALILEI, G. Diálogo sobre os dois máximos sistemas do mundo ptolomaico e copernicano. São Paulo: Discurso/Fapesp, 2001. GARDNER, H. Mentes que Criam. Porto Alegre: Artes Médicas, 1996. GASPARI, E. A Ditadura Encurralada. São Paulo: Companhia das Letras, 2004. GHOSH, M. JOHN, G. “Governance Value Analysis and Marketing Strategy”. Journal of Marketing, Vol. 63, p. 131-145, 1999. GILMORE, J. PINE, B. “The four faces of mass customization”. Harvard Business Review, 75(1): 91-101, January-February, Boston, 1997. GOBÉ, M. Citzen Brand. New York: Allworth Press, 2002. GOLLIER, C. The Economics of Risk and Time. MIT Press, 2001. GORZ, A. A Metamorfose do Trabalho. São Paulo: Annablume, 2003. GRANDORI, A. Corporate Governance and Firm Organization, Oxford University Press, New York, 2004. ________. Inter-Firm Networks: Organization and Industrial Competitiveness. Routledge, 1999. GRANDORI, A. SODA, G. 1995. “Inter-firm networks: Antecedents, mechanisms and forms”. Organization Studies, 16(2):183-214. GRANOVETTER, M. “The Strength of Weak Ties”. American Journal of Sociology, v.78, n.6, 1973. ________. “Economic action and social structure: the problem of embeddedness”. American Journal of Sociology, 91:481-510. 1985. ________. “A theoretical agenda for economic sociology”, IN: GUILLÉN, Mauro. The New Economic Sociology: Developments in an Emerging Field. New York: Russel Sage Foundation, 2001. ________. “The Impact of Social Structure on Economic Outcomes”. Journal of Economic Perspectives, Volume 19, Number 1 - Winter, Pages 33-50. 2005. GRANOVETTER, M.; FERRARY, M. “The Role of Venture Capital Firms in Silicon 14
  • 15. Valley's Complex Innovation Network”. Economy and Society, May, Pages 326-359, 2009. GRANOVETTER, M. SWEDBERG, R. The Sociology of Economic Life. Cambridge: Westview Press, 2001. GRANT, D; OSWICK, C. “Introduction: Getting the Measure of Metaphors”. In: GRANT, D.; OSWICK, C. (Eds.). Metaphor and Organizations. London: Sage, 1996, p. 1-20. GRAYSON, D., HODGES, A. Compromisso social e gestão empresarial. São Paulo: Publifolha, 2002. GRAYSON, D.HODGES, A. Everybody´s Business. London, FT, 2001. GREGORY, M. J. “Technology Management: a process approach”. Proc Instn Mech Engrs Vol. 209, 1995. GRUN, R. Convergência das Elites e Inovações Financeiras: a governança corporativa no Brasil. Revista Brasileira de Ciências Sociais, Vol. 20, No 58, Junho, 2005. GUMMESSON, E. Marketing de Relacionamento Total. Porto Alegre: Bookman, 2005. ________. Total Relationship Marketing. London: Butterworth-Heinemann, 1999. HAGEL, J.; SINGER, M. “Unbundling the Corporation”. Harvard Business Review, 77(2): 133-141, March-April. Boston. 1999. HAMEL, G.; PRAHALAD, C. K. Competindo pelo Futuro. Ed. Campus, 1995. HANNAN, M. “Ecologies of Organizations: Diversity and Identity”. The Journal of Economic Perspectives, Vol. 19, No. 1. Winter, 2005. HANSETH, O. LYYTINEN, K. Theorizing about the Design of Information Infrastructures: Design Kernel Theories and Principles. Working Papers on Information Environments, 2005. HANSON, W. Principles of Internet Marketing. New York: South-Western College Publishing, Thomson Learning, 1999. HARRISON, J. S. Administração Estratégica de Recursos. Porto Alegre: Bookman, 2005. HARRISON, J. S., FREEMAN, R. E. “Stakeholders, Social Responsibility and Performance: Empirical Evidence and Theoretical Perspectives”. Academy of Management Journal, 42: 479-487. 1999. HART, S. L. “Beyond greening: Strategies for a Sustainable World”. Harvard Business Review, 75(1): 66-76. Cambridge, MA, USA, 1997. HAWKINS, D.I.; MOTHERSBAUGH, D. L.; BEST, R. J. Consumer Behavior: building marketing strategy. 10th ed. New York: McGraw-Hill / Irwin, 2007. HAX, A. C. e WILDE II, D. L. “The Delta Model: Adaptive Management for a Changing World”. Sloan Management Review, Winter 1999. HAX, A.C.; MAJLUF N.S., The Strategy Concept and Process, a pragmatic approach. New Jersey: Prentice Hall International Editions, Englewood Cliffs, 1991. HAX, A.C; WILDE II, L. The delta project: discovering new sources of profitability in a Networked Economy. New York: Palgrave, 2001. HELD, D. McGREW, A. Globalization Theory. Cambridge: Polity, 2007. HENRY, D.; COOKE, S. The Emerging Digital Economy II. United States Department of Commerce, Washington, Disponível em: <http:// www.commerce.gov>. Acesso em 1999. HITT, L. BRYNJOLFSSON, E. Beyond Computation: Information Technology, Organizational Transformation and Business Performance. Disponível em: <http:// http://ccs.mit.edu/erik >. Acesso em 1998. HOBSBAWN, E. A Era dos Extremos. Companhia das Letras, 1997. ________. A Era das Revoluções. Paz e Terra, 1994. HOFFMAN, Paul. The Man Who Loved Only Numbers. Hyperion, 1998. 15
  • 16. HUTT, M. D.; SPEH, T. W. Business Marketing Management. Orlando: Dryden Press, 2000. IBSEN, F. Seis Dramas. Rio de Janeiro: Ediouro, 1906. INNS D.; JONES, P. “Metaphor in Organization Theory: Following in the Footsteps of the Poet?” IN: GRANT, D.; OSWICK, C. (Eds.). Metaphor and Organizations. London: Sage, 1996. p.110-126. INTERBRAND. The BusinessWeek / Interbrand Annual Ranking of the 2006 Best Global Brands. Disponível na internet em: <http://www.interbrand.com...>. Acesso em 2006. JACOBIDES, M. WINTER, S. “The Co-Evolutin of Capabilities and Transaction Cost Economics: Explaining the Institutional Structure of Production”. Strategic Management Journal, 26:395-413.2005. JACOBIDES, M. WINTER, S. “Entrepreneurship and Firm Boundaries: The Theory of A Firm”. Journal of Management Studies, Special Issue on Entrepreneurship and the Entrepreneurship of the Firm (J.B. Barney & S. Alvarez, Eds.). Vol. 44, No. 7 (November): 1241-1241. 2007. JANIK, A. TOULMIN, S. Wittgenstein´s Vienna. New York: Touchstone, 1973. JENKINS, H. Convergence culture: where old and new media collide. New York: New York University Press, 2006. JENSEN, M. A Theory Of The Firm: Governance, Residual Claims, And Organizational Forms. Boston: HBSP, 2000. JENSEN, M. MECKLING, W. “Theory of the Firm: Managerial Behavior, Agency Costs, and Capital Structure”. Journal of Financial Economics, 1976. JOHNSON, S. The Invention of the air. New York: Riverhead Books, 2008. ____________ Everything Bad is Good for you. New York: Reverhead Books, 2005. JONES, T. WICKS, A. “Convergent Stakeholder Theory”. The Academy of Management Review, 1999. KAPLAN, R. S.; NORTON, D. P. “The Balanced Scorecard: Measures that drive Performance.” Harvard Business Review. 70(1):71-79, January-February, Boston.1992. ________. Alignment. Boston: Harvard Business School Press, 2006. ________. The Execution Premium. Boston: Harvard Business School Press, 2008. KATONA, Z. SARVARY, M. Network Formation and the Structure of the Commercial World Wide Web. Summer Institute In Competitive, University of California, Berkeley, 2006. KELLER, K. Strategic brand management: building, measuring, and managing brand equity. Prentice Hall, 2003. KELLY, K. New Rules for the the New Economy. London: Fourth Estate, 1998. KIMBALL, P.M. Marketing Information Systems: Creating Competitive Advantage in the Information Age. Boston: Boyd & Fraser Publishing Company,1996. KIRKBRIGHT, S. Karl Jaspers. Yale University Press, 2004. KISSINGER, H. Diplomacy. New York: Simon & Schuster, 1994. KOBRIN, S. “Economic Governance in an Electronically Networked Global Economy”. IN: HALL, R. B.; BIERSTEKER, T. J. (Eds.). The Emergence of Private Authority: Forms of Private Authority and Their Implications for Global Governance. Cambridge University Press, 2003. ________. “Globalization, Transnational Corporations and the Future of Global Governance”. IN: SCHERER, A. G.; PALAZZO, G. (Eds). Handbook of Research on Global Corporate Citizenship. Edward Elgar, 2008. 16
  • 17. KOHLI, A. K.; JAWORSKI, B. J. “Market Orientation: The Construct, Research, Propositions and Managerial Implications”. Journal of Marketing. 1-18, April, 1990. KONTIC, B. Inovação e Redes Sociais: A indústria da moda em São Paulo. Tese de Doutorado, Departamento de Sociologia da Faculdade de Filosofia, Letras e Ciências Humanas da Universidade de São Paulo, 2007. KOR, Y., MAHONEY, J. 2005. “How Dynamics, Management, and Governance of Resource Deployments Influence Firm-Level Performance”. Strategic Management Journal, 26: 489-496. KOTLER, P. Administração de Marketing: Análise, Planejamento, Implementação e Controle. 10ª. Edição (“Edição do Milênio”). São Paulo: Prentice Hall do Brasil, 2000. KOTLER, P. KELLER, K. Administração de Marketing. Pearson, 2006. KUHN, T. A Estrutura das Revoluções Científicas. São Paulo: Perspectiva, 1975. LAMBERT, D.; COOPER, M. “Issues in Supply Chain Management”. Industrial Marketing Management. Vol. 29, No 2: 65-83, 2000. LAMBIN, J-J. Marketing Estratégico. Lisboa: McGraw-Hill, 2000. LANGLOISS, R. Technological Standards, Innovation, and Essential Facilities: Toward a Schumpeterian Post-Chicago Approach. Paper for the George Mason University conference on Dynamic Competition and Antitrust December 16-17, 1998, Washington, DC, 1999. LANGLOIS, R. YU, T. ROBERTSON, P. Alternatives Theories of the Firm. Elgar Reference Collection, 2002. LARKIN, J. Strategic Reputation Risk Management. Palgrave, 2003. LATHAN, R. SASSEN, S. Digital Formations. New Jersey: Princeton University Press, 2007. LESSIG, L. Code. New York: Basic Books, 2006. LEV, B. Intangibles. Stern School of Business. Disponivel em: <http://www.baruch- lev.com>. Acesso em 2000. LÉVY, P. O que é virtual . Edições 34, 1996. LIPOVETSKY, G. A Felicidade Paradoxal: ensaio sobre a sociedade de hiperconsumo. São Paulo: Companhia das Letras, 2008. LOWENSTEIN, R. The Making of an American Capitalist. New York: Broadway Books, 1995. LOWENSTEIN, R. When Genius Failed. Random House, 2001 MAEDA, J. The Laws of Simplicity. The MIT Press, 2006. MAHONEY, J. Towards a Stakeholder Theory of Strategic Management. Working Paper, University of Illinois. Champaign. 2006. MAHONEY, W. Investor relations. New York: Nyif, 1990 MANGHAM, I. L. “Some Consequences of Taking Gareth Morgan Seriously”. In: GRANT, D.; OSWICK, C. (Eds.). Metaphor and Organizations. London: Sage, 1996, p.21-36. MARGHERIO, L. The Emerging Digital Economy. Disponível em: <http://www.ecommerce.gov>. Acesso em abril de 1999. MARICONDA, P. R. Diálogo sobre os dois máximos sistemas do mundo ptolomaico e copernicano. São Paulo: Discurso /Fapesp, 2001. MAUTONE, S. “Lucro do Grupo Martins cresce 86, 6% em 2003 e chega a R$28 milhões”. Revista Exame. São Paulo, 10 de dezembro de 2003. McCLOSKEY, D. Knowledge and persuasion in economics. Cambridge: Cambridge University Press, 1994. 17
  • 18. McCRAW, T. Prophet of Innovation. Cambridge: Harvard University Press, 2007. McEVILY, B. MARCUS, A. “Embedded ties and the acquisition of competitive capabilities”. Strategic Management Journal. Vol. 26, Issue 11. September: 1033-1055. 2005. McLUHAN, M. Understanding Media: the extensions of man. McGraw Hill, 1964. MEIRA, L. “Redes Sociais”. IN: Seminário sobre redes sociais. Promovido pela Fundação Avina Cesar, 2004. MEIRA, S. R. L. Silvio Meira NO. Coletânea de artigos publicados entre 2000 e 2002 na revista eletrônica NO. Disponível em: <http:// www.no.com.br>. Acesso em 2004. MELO NETO, J. C. Obras Completas. Rio de Janeiro: Nova Aguilar, 1994. MEMON, P.WILSON, G. “Contesting Governance of Indigenous Forests in New Zealand”. Journal of Environmental Planning and Management, vol. 50, n. 6, 2007. MERCER, D. Marketing Strategy: The Challenge of the External Environment. London: Sage Publications, 1998. MICKLETHWAIT, J. WOOLDRIDGE, A. The Company. New York: Chronicles Book, 2005. MINTZBERG, H. LAMPEL, J. QUINN, J. GHOSHAL, S. O processo da estratégia. Porto Alegre: Bookman, 2006. MINTZBERG, H. The rise and fall of strategic planning: reconceiving roles for planning, plans, planners. New York; Toronto: Free Press/ Maxwell Macmillan, 1994. MINTZBERG, H.; AHLSTRAND, B.; LAMPEL, J. Safári de estratégia: um roteiro pela selva do planejamento estratégico. Porto Alegre: Bookman, 2000. MONK, R. Wittgenstein: o dever do gênio. São Paulo: Companhia das Lestras, 1995. MONZONI, M. Índice de Sustentabilidade Empresarial. Centro de Estudos em Sustentabilidade (GVces), 2006. MORCK, R. The global history of corporate governance. Cambridge: National Bureau of Economic Research, 2005. MORCK, R.; STEIER, L. “The global history of corporate governance: An Introduction”. IN: MORCK. (Ed.). The global history of corporate governance. Cambridge: National Bureau of Economic Research, 2005. MORGAN STANLEY. An Update From the Digital World. Disponível em: <http://www.morganstanley.com/techresearch>. Acesso em dezembro de 2004. MORGAN, G. Imagens da Organização. Atlas, 1996. MOWEN, J.MINOR, M. Consumer Behavior: A Framework. Prentice Hall, 2000. NARVER, J. C.; SLATER, S.F. “The Effect of Market Orientation on Business Profitability”. Journal of Marketing, Chicago. Vol. 54, n. 4, p. 20-35, October 1990. NASAR, S. Uma Mente Brilhante. Record, 1998. NASH, J. “O Problema da Barganha”. Econometrica, vol. 18, 1950. NATURA. Relatório Anual. Disponível em: <http://www.natura.net>. Acesso em março de 2005. NELSON, R. WINTER, S. An evolutionary theory of economic change. Cambridge: Belknap Press of Harvard University Press, 1982. NONAKA, I. “A Dynamic Theory of Organizational Knowledge Creation.” Organization Science, Vol. 5, No 1, February, 1994. NOOTEBOOM, B. Inter-firm collaboration, learning and networks; An integrated approach, London: Routledge, 2004. NORTH, D. “Violence and Social Orders: A Conceptual Framework for Interpreting 18
  • 19. Recorded Human History”. Cambridge: Cambridge University Press, 2009. ________. Institutions, institutional change and economic performance. Cambridge: Cambridge University Press, 1990. OLIVEIRA JUNIOR, M. Administração do Conhecimento em Redes Corporativas Globais: Um Estudo de Caso na Indústria de Propaganda. Tese de Doutorado, FEA-USP, 1999. OMTA, O. “Management of Innovation in Chains and Networks”. Journal On Chain And Network Science, Vol. 4, No 2, 2004. ONDREJKA, C. Changing Realities: User Creation, Communication, and Innovation in Digital Worlds. Disponível em: <http://ondrejka.blogspot.com>. Acesso em 2007. ONODY, R.; CASTRO, P. “Complex Network Study of Brazilian Soccer Players”. Physical Review. E, 70, 037103, 2004. ORLIKOWSKI, W. The Truth is Not Out There: An Enacted View of the “Digital Economy”. Disponível em: <http://www.digitaleconomy.gov>. Acesso em maio de 1999. ORLIKOWSKI, W. J.; IACONO, C. S. “The Truth is Not Out There: An Enacted View of the Digital Economy”. IN: BRYNJOLFSSON, E.; KAHIN, B. Understanding the digital economy, data, tools and research. Cambridge: The MIT Press, 2000. PAGANO, U. “Political Origins of Corporate Governance”. IN: Anais do ISNIE, 2007. PARRINO, R. WEISBACH, M. “Measuring investment distortions arising from stockholder”. Journal of Financial Economics, Vol. 53, p. 3-42, 1999. PASSOS, P. “Mensagem do Presidente”. In: Classe Mundial: Revista da FNQ. 2005 PENROSE, E. The theory of the growth in the firm. Oxford: Blackwell, 1959. PEPPERS, D. ROGERS, M. Enterprise One to One. New York: Dubleday, 1997. PEREZ, C. Technological Revolutions and Financial Capital: The Dynamics of Bubbles and Golden Ages. Williston, MA: Edward Elgar, 2002. PETER, J. P.; OLSON, J. C.; SZAFIR-GOLDSTEIN, C.; COZER, M. T. S. . Estratégia de Marketing e Comportamento do Consumidor. São Paulo: McGraw-Hill, 2008. PETTIGREW, A. “Longitudinal Field Research on Change: Theory and Practice”. Organization Science, Vol 1, No 3, 1990. PINE, B. Personalizando Produtos e Serviços. São Paulo: Makron Books, 1994. PIORI, M.; SABEL, C. The Second Industrial Divide: Possibilities for Prosperity. Nova York: Basic Books, 1984. POPPER, K. Conjectures and Refutations. New York: Basic Books, 1965. PORTER, M. E. Competitive Advantage. Nova York: Macmillan, 1985. ________. Vantagem Competitiva. Rio de Janeiro: Ed. Campus, 1989. ________. “Towards A Dynamic Theory Of Strategy”. Strategic Management Journal, vol. 12, p. 95-117, 1991. ________. “What Is Strategy?” Harvard Business Review. 61-89, novembro-dezembro 1996. ________. Competição. Rio de Janeiro: Ed. Campus, 1999. POWEL, W. KPOUT, K. SMITH-DOERR, L. “Interorganizational collaboration and the locus of innovation: networks of learning in biotechnology.” Administrative Science Quarterly, v. 41, n.1, 1996. POWELL, W. “Neither Market nor Hierarchy: Network Forms of Organization.” IN: GRABHER, G. POWELL, W. (Eds.) Networks. Edward Elgar Publishing, MA. 2004. PRAHALAD, C. K. The fortune at the bottom of the pyramid: eradicating poverty through profits. Upper Saddle River: Wharton School Publishing, Philadelphia, PA. 2004. 19
  • 20. ________. Competindo pelo futuro: estrategias inovadoras para obter o controle de seu setor e criar os mercados de amanha. Rio de Janeiro: Campus, 1995. RASKIN, P. BANURI, GALLOPIN, GUTMAN, HAMOND, KATES, SWART. Great Transition. Stockholm Environment Institute, 2002 RICOEUR, P. The rule of metaphor multi-disciplinary studies of the creation of meaning in language. London: Routledge, 1986. ________. A metáfora viva. São Paulo: Loyola, 2005. ROCHA, T. Marketing de relacionamento e competitividade no mercado empresarial: um estudo de caso em uma empresa multinacional agroquímica, Tese de Doutorado, FEA-USP, 2007. RODRIGUES, E. Jogo Duro. Rio de Janeiro: Record, 2007. ROSSI, C. Desenvolvimento de um Modelo Integrativo de Marketing Estratégico e Verificação de sua Aplicabilidade na Indústria de Chocolates. Tese de Doutorado, FEA- USP, 1993. RUSSEL, S.; NORVIG, P. Artificial Intelligence: A Modern Approach. Prentice Hall, 1995. RUST, R. LEMON, K. ZEITHAML, V. “Return on Marketing: Using Customer Equity to Focus Marketing Strategy”. Journal of Marketing, Vol. 68, p. 109-127, 2004. RUST, R. KANNAN, P. e-Service. New York: M. E. Sharpe, 2002. SCASE, R. Living in the Corporate Zoo. Oxford: Capstone, 2002. SCULTZE, U. ORLIKOWSKI, W. “Metaphors of virtuality: shapping an emergent reality”. Information and Organization, vol. 11, 2001. SCHUMPETER, J. A. Business cycles: a theoretical, historical, and statistical analysis of the capitalist process. New York; London: McGraw-Hill, 1939. ________. History of Economic Analysis. New York: Oxford University Press, 1955. SEMLER, R. Você está louco! Rio de Janeiro: Rocco, 2006. SER, T. T. Megacities, labour, communications. Sigapore: Institute of Asian Studies, 1998. SHAKESPEARE, W. Julius Caesar. New York: WSP, 1992. SHAPIRO, C; VARIAN, H. Informations Rules. Harvard Business School Press, 1999. SHIMP, T. A. Propaganda e Promoção. 5ª. Edição. Porto Alegre: Bookman, 2002. SILVA. A. L. Consumo de Produtos Culturais em São Paulo: Análise dos Fatores Antecedentes e Proposta de Modelo. Tese de Doutorado, FEA-USP, 2008. SILVA, G. S. Geração e Difusão de Conhecimento em Sistemas Locais de Produção. Tese de Doutorado, POLI-USP, 2006. SILVEIRA, A. Governança Corporativa e Estrutura de Propriedade: Determinantes e Relação com o Desempenho das Empresas. Tese de Doutorado, FEA-USP, 2004. SRIVASTAVA, R. SHERVANI, T. FAHEY, L. “Marketing, Business Processes, and Shareholder Value: an Organizationally Embedded View of Marketing Activities and the Discipline of Marketing”. Journal of Marketing, Vol. 63, 1999. SUSTAINABILITY REPORTING GUIDELINES. Global Reporting Initiative. Disponível em: <http://www.globalreporting.org>. Acesso em 2006. SZAFIR-GOLDSTEIN, C. Contribuição ao estudo de clusters industriais sob a ótica de marketing: um estudo de caso no setor cerâmico paulista: o cluster de Santa Gertrudes. Tese de Doutorado, FEA-USP, 2004. TAKEUCHI, H. NONAKA, I. Gestão do Conhecimento. Bookman, 2008. TALESE, G. Vida de Escritor. São Paulo: Companhia das Letras, 2009. TANENBAUM, Andrew. Structured Computer Organization. Prentice Hall, 2006. 20
  • 21. TAYLOR, F. Principios de administración científica. Buenos Aires: Editorial Argentina de Finanzas y Administración, 1944. TEECE, D.J., PISANO, G. SHUEN, A. “Dynamic Capabilities and Strategic Management”. Strategic Management Journal, Vol. 18:7, 509-533, 1997. TIGRE, P. “Inovação e Teorias da Firma em Três Paradigmas”. Revista de Economia Contemporânea, nº 3, janeiro-junho, 1998 ________. “Paradigmas Tecnológicos”. Estudos em Comércio Exterior. Vol. I, nº. 2, janeiro-junho, 1997. TIGRE, P.; SARTI, F. Tecnologia da Informação, Mudanças Organizacionais e Impactos sobre o Trabalho: Difusão de Electronic Data Interchange no Complexo Automobilístico Brasileiro. CIET – Centro Internacional para a Educação, Trabalho e Transferência de Tecnologia/SENAI, 1997. TOLEDO, G. Segmentação de Mercado e Estratégia de Marketing, Tese de Doutorado, FEA-USP, 1973. ________. Marketing Bancário. São Paulo: Atlas, 1978. TOLEDO, G. QUELOPANA, E. POLLERO, A. “Posicionamento Estratégico e liderança em mercado globalizado sob o enfoque do modelo delta: o caso de uma holding latino- americana líder em P&D&I”. Revista Organizações e Sociedade, UFBA, Brasil, v. 41, abril/junho 2007, p. 135-159. TOLEDO, L. A internet e o composto de marketing: os casos Banco do Brasil e Unimed Seguros. Tese de Doutorado, FEA-USP, 2007. TOLEDO, L. CAMPOMAR, M. TOLEDO, G. L. “Planejamento de marketing e confecção do plano de marketing: uma análise crítica”. Revista O&S. v.13, n.37 - abril/junho 2006. TORRES FREIRE, C. E. “Um estudo sobre os serviços intensivos em conhecimento no Brasil”. In: DE NEGRI, J. A.; KUBOTA, L. C. (Org.). Estrutura e Dinâmica do Setor de Serviços no Brasil. Brasilia: IPEA, 2006. TREACY, M.; WIERSEMA, F. The Discipline of Market Leaders. New York: Addison Wesley, 1995. TURNER, F. From Counterculture to Cyberculture. Chicago: The University of Chicago Press, 2006. URBAN, G. Digital Marketing Strategy. New Jersey: Pearson, 2004. URBAN, G.; SULTAN, F. Design and Evaluation of a Trust Based Advisor on the Internet. Sloan School Working Paper 4035-98, MIT, julho, 1999. URDAN, A. Qualidade de Serviços: Proposição de um Modelo Integrativo, Tese de Doutorado, FEA-USP, 1993. UZZI, B. “The Sources and Consequences of Embeddedness for the Economic Performance of Organizations: The Network Effect”. American Sociological Review, 61(4): 674-698, 1996. VARGO, S. LUSCH, R. Evolution to a New Dominant Logic for Marketing. Journal of Marketing, 2004. ________. The Service-Dominant Logic of Marketing. M. E. Sharpe, 2006. VARKI, S. “Real-Time Marketing in e-Services”. In: RUST, R. KANNAN, P. e-Service. M. E. Sharpe, 2002. VELOSO, A. Estratégias de segmentação e posicionamento direcionadas para o mercado infantil. Tese de Doutorado, FEA-USP, 2008. VENKATRAMAN, N. “Real Strategies for Virtual Organizing”. Sloan Management Review. Fall 1998. 21
  • 22. VINEY, J. Drive. London: Bloomsbury, 1999. VOGUEL, H. Entertainment Industry Economics. Cambridge: Cambridge University Press, 2007. VON NEWMAN, J. Colective Work. American Mathematical Society, London Mathematical Society, 1940. VRIES, M. F. R. K. Organizational Paradoxes. New York: Routledge, 1995. WATTS, D. Six Degrees. New York: Norton, 2003. WEINBERG, D. Small Pieces Loosely Joined. New York: Basic, 2002. WEISER, J. ZADEK, S. Conversations with Disbelievers. The Ford Foundation, 2000. Disponivel em: <http://www.zadek.com...>. Acesso em 2006. WHITE, H. Identity and control: a structural theory of social action. Princeton: Princeton University Press, 1992. WILLIAMSON, O. The Economic Institutions of Capitalism. New York: The Free Press, 1985. ________. The Mechanisms of Governance. Oxford University Press, 1996. ________. Human Actors and Economic Organization. 1988. ________. Markets and Hierarquies: Analysis and Antitrust Implications. Free Press: New York. 1975. ________. “Strategy Research: governance and competence perspectives”. Strategic Management Journal, 20(12): 1087-1108, 1999. WILSON, D. Purushothaman. “Dreaming With BRICs: The Path to 2050”. Global Economics Paper, No. 99. Goldman Sachs, 2003. WINTER, S. NELSON, R. “Organizational Capabilities and Behavior” (Capítulo V). IN: WINTER, S. NELSON, R. An Evolutionary Theory of Economic Change. Belknap Press of Harvard University Press, 1982. WISNIK, J. M. Veneno Remédio: o futebol e o Brasil. São Paulo: Companhia das Letras, 2008. WITTGENSTEIN, L. Investigações Filosóficas. São Paulo: Editora Nova Cultural, 1999. WOOD Jr., T. “Spectacular metaphors: From theatre to cinema”. Journal of Organizational Change Management, 15 (1): 11-20. 2002. ________. Organizações Cinematográficas. Tese de Doutorado, FGV, 1998. YACOUB, M. D. Wireless Technology: Protocols, Standards, and Techniques. CRC Press, 2001. YAHOO! FINANCE. Disponível em: <http: //www.yahoo.com.>. Acesso em 2006. YIN, R. Case Study Research – Design and Methods. Thousand Oaks: Sage Publications, Thousand Oaks, CA. 1994. YOUNG-BRUEHL E. Hannah Arendt - Por Amor ao Mundo. Rio de Janeiro, Relume Dumará, 1997. YUNUS, M. Banker to the poor. New York: PublicAffairs, 1999 ZADEK, S. The Logic of Collaborative Governance: Corporate Responsibility, Accountability, and the Social Contract. Corporate Social Responsibility Initiative, Working Paper No. 17. Cambridge, MA: John F. Kennedy School of Government, Harvard University, 2006. ________. Corporate Responsibility and the Competitive Advantage of Nations. AccountAbility, 2002. ZADEK, S. RADOVICH, S. Governing Collaborative Governance: Enhancing Development Outcomes by Improving Partnership Governance and Accountability. 22
  • 23. AccountAbility and the Corporate Social Responsibility Initiative, Working Paper No. 23. Cambridge, MA: John F. Kennedy School of Government, Harvard University. 2006. ZENGER, T. HESTERLY, W. “The Disaggregation of Corporations: Selective Intervention, High-Powered Incentives, and Molecular Units”. Organization Science, Vol. 8, No. 3. (May - Jun., 1997), pp. 209-222. ZINGALES, L. “Corporate Governance”. IN: The New Palgrave Dictionary of Economics and the Law, 1997. ZUFFO, Marcelo Knörich. A Convergência da Realidade Virtual e Internet Avançada em Novos Paradigmas de TV Digital Interativa, 2001, 91p. Tese (Livre Docência) - Escola Politécnica da Universidade de São Paulo, Departamento de Engenharia de Sistemas Eletrônicos. ZYLBERSZTAJN, D. FARINA, E.M.M.Q. 2004. “Dynamics of Network Governance: A Contribution to the Study of Complex Forms”. University of São Paulo. Working Paper, 2004. ZYLBERSZTAJN, D. Estruturas de Governança e Coordenação do Agribusiness: Uma Aplicação da Nova Economia das Instituições. Tese de Livre Docência, FEA-USP, 1995. ZYLBERSZTAJN, D. SZTAJN, R. Direito e Economia. Rio de Janeiro: Elsevier, 2005. 23