2. Error #1: Strong negotiation The negotiation usually becomes a battle of will Stelvio Sanfilippo - stelvio.sanfilippo@gmail.com
3. Error #2: Soft negotiation Making concessions to avoid conflict Stelvio Sanfilippo - stelvio.sanfilippo@gmail.com
4. Error #3: Focus on persons Sometimes close personal relationships are even considered as an advantage to achieving business goals Stelvio Sanfilippo - stelvio.sanfilippo@gmail.com
5. Error #4: Focus on positions Focus on positions, not interests Positions have few solutions, interests can be satisfied in many ways Stelvio Sanfilippo - stelvio.sanfilippo@gmail.com
6. Error #5: Focus on your benefits Create win-lose situations Conflicts are win-lose situations Stelvio Sanfilippo - stelvio.sanfilippo@gmail.com
7. Error #6: Adopt no objective criteria Using no objective criteria. No objective criteria doesn't remove the emotion from the discussion Stelvio Sanfilippo - stelvio.sanfilippo@gmail.com