The document discusses how leadership and management have evolved over time as the business environment has changed. It notes that as environments become more rapidly changing, the amount of leadership required for success increases. The document outlines key differences between management, which focuses on planning, organizing, and problem solving, and leadership, which focuses on establishing direction, aligning people, and motivating change. It also lists seven skills that will be important for 21st century leaders, such as creating vision, promoting change, and achieving personal balance.

1. Michael W Cerkas, MS Leadership Management 10 Letters, 4 Vowels, Both are Nouns... What’s The Hype?

2. In 1900, 85% of US Workers were in Agriculture; today < 3%. In 1950, 73% of US Workers were in Manufacturing; today < 15%. Today, nearly 45% of US Workers are in Data Services Careers. By 1991, for the first time, companies spent more on computer, communication and technology equipment than on industrial, mining, farming and construction equipment. Today, nearly 30 million people carry pagers. There has been more information produced in the last 30 years than during the previous 5000 years. In 1982, there were about 32,000 robots being used in the US; today there are nearly 25 million. Michael W Cerkas, MS The Changing World So, what about Management & Leadership?

3. Evolved over the last 100 years Needed to Build Industrial Infrastructure for Complex Organizations Brought Order and Consistency Addressed Large Size, Technology Use and Geographic Dispersion of business Railroads, Steel Mills, Auto Companies, Utilities, Military Michael W Cerkas, MS Management

4. Ageless Needed to Produce Movement Establishes Vision Produces Change Addresses Human Spirit, Emotion, Values and Culture/Community Entrepreneur, Consultant, Knowledge-Worker, Analyst, Engineer, Accountant Michael W Cerkas, MS Leadership

5. Both Decide What Needs To Be Done Both Create Networks Of People Both Establish Relationships Both Have Mechanisms For Ensuring Results Both are Complete Action Systems Michael W Cerkas, MS Similarities but...

6. Management Leadership Planning/Budgeting Organizing/Staffing Controlling/Problem Solving Predictability, Order, Consistency Establishing Direction Aligning People Motivating/Inspiring Change, Motivation, Innovation Michael W Cerkas, MS Agenda Network Execution Outcomes Both are needed, to different degrees, at different times... Distinct Differences

7. The Times Have Changed Michael W Cerkas, MS In the 70’s, the business environment was favorable and saw minimal change… In the 80’s, the ground rules for the business environment began to change; deregulation & competition… In the 90’s, the core business model began to change; technological innovation, the internet, consumerism and labor shortages... In rapidly changing environments, the amount of LEADERSHIP required to be successful increases. That time has existed for the last 10 years.

8. You are Managing You are Leading Use the power of logic Focus on Strategy Seek Markets Correct Weaknesses Instruct Utilize Authority Look for Stability Duplicate See Complexity React Refine Ask How Compensate People Use the power of intuition Focus on culture Serve People Build on Strengths Inspire Apply influence Thrive on Crisis Originate See Simplicity Proact Revolutionize Wonder Why Satisfy People Michael W Cerkas, MS when you… when you...

9. Servant Leadership Creating and Communicating Vision Promoting and Initiating Change Building Partnerships Valuing Diversity Managing Information & Technology Achieving Personal Balance Michael W Cerkas, MS The Seven Skills of the 21st Century Leader * * Gartner Group Study: Sheila Murray Bethel

10. Michael W Cerkas, MS “ All the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership.”

11. Michael W Cerkas, MS “ If one had to name a single, all-purpose instrument of leadership, it would be communication .”

12. Bibliography Adams, John D., Ph.D.; Transforming Leadership: From Vision To Results Amusala, Stephen O; Leadership Gartner Group; The Criticality of Leadership with Sheila Murray Bethel The Institute For Management Excellence; November 1996, Management vs. Leadership Kotter, John P; A Force For Change; How Leadership Differs From Management Michael W Cerkas, MS