1. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
2014
ACT Canada
&
Our Members
The possibilities…
Prepared and Presented By:
25 years of connecting members & supporting their goals

2. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
History

In our 25th year

Evolved to become a stakeholder
association

Strength and value is in bringing all
stakeholder groups to the table to help
members as the market and technology
evolve
Prepared and Presented By:
Insights

Networking

Visibility

3. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Our Members
issuers  acquirers  payment networks  gateways  ISOs

merchants  chip and card manufacturers  POS
manufacturers  governments  consultants  test tool
and training providers  labs  security specialists  law
firms  recruitment companies  mobile app developers 
transit  MNOs and other suppliers and related
organizations
Prepared and Presented By:
25 years of connecting members & supporting their goals

4. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Members Come From:

Canada

USA

Europe

UK

Asia
All with an
interest in secure
payment or
secure identity
Prepared and Presented By:
Insights

Networking

Visibility

5. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
We help members:

Filter the truth from market noise

Understand complex issues

Facilitate problem resolution
Prepared and Presented By:
25 years of connecting members & supporting their goals

6. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Evolution, Innovation & the Market:
the Challenges
Increasingly rapid evolution of
technology and threats
Traditional cycles, such as
investments in security, are
followed by a push to drive
revenue
Prepared and Presented By:
Insights

Networking

Visibility

7. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Strategic Leadership Teams
 Member focus initiated
 6 month term
 Mandate, deliverables and co-chairs chosen by
members at the first meeting
 Open to all members
 Non-members only by invitation or fee based
Incubating Ideas  Advancing Issues
Enabling Initiatives
Prepared and Presented By:
25 years of connecting members & supporting their goals

8. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Members Value SLTs for:
the opportunity to set direction on priority issues
 the potential to influence key market initiatives
 the chance to be heard by other stakeholders
 the prospect of publishing widely read thought-leadership
papers
 access to assistance and expertise from all stakeholder groups
 in-depth and timely exposure to best practices

SLTs are a:


neutral forum encouraging multiple stakeholder perspectives
valuable forum to share concerns and propose solutions
Prepared and Presented By:
Insights

Networking

Visibility

9. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Current SLTs and Mandates
Mobile SLT Current Mandate:
to uncover insights and general facts about a variety of "burning topics"
within mobile payments. The team is investigating:
 Loyalty and mobile payments
 Defining the landscape of mobile payments – who are the current
players and what are their roles? Although this may seem
obvious, the landscape has shifted, so this review captures the
change in players and their roles.
 Sharing the mobile platform across a multi-issuer world
 Major factors for uptake and acceptance
 Merchant perspective
 Role of legislation and regulation
 Innovations – Identifying non-standard offerings
Prepared and Presented By:
25 years of connecting members & supporting their goals

10. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Customer Authentication
The current mandate for this group is to evaluate the
following topics through scheduled meetings and create a
report which identifies and outlines the topics.

What Determines an Authentication?

Identifying the Issues

Technology & Processes

Identifying the Players & Stakeholders

Requirements – Definitions
Prepared and Presented By:
Insights

Networking

Visibility

11. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Multi-App Issuance SLT
Founding meeting: January 23rd
Technology is making it easier to increase the value of the payment media
(cards) and consumers are looking for payment media that is more convenient
Organizations, such as universities, want to offer one medium for students that
validates them as a student of the institution, provides access to authorized
locations, facilitates student purchases of various kinds, and allows students to
travel on public transit.
Such media often uses non-standard technology that is not interoperable with
systems outside the primary community (closed loop systems)
To open up the range of opportunities within the market, we need to address
interoperability.
Prepared and Presented By:
25 years of connecting members & supporting their goals

12. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
POS SLT
The SLT provides assistance, information, and support in
understanding new systems, technologies and environments.
The current mandate for this group includes:
 provide a forum to support the identification, discussion and
resolution of POS-related issues that impact multiple
stakeholders
 where appropriate, to create material to educate industry
participants, including consumers, about POS-related issues
 to understand the specifications related to POS and ESD related
issues and what can be done through testing, certification, and
future product development
Prepared and Presented By:
Insights

Networking

Visibility

13. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Secure ID Initiative
The initiative will promote the need for secure ID in both the
physical and virtual worlds and applies to all levels of government
across Canada.
With the growth of identity theft and the cost of fraud, both the
public and private sectors are looking for ways to protect their
citizens, customers and staff. The financial sector has led the way in
Canada by increasing security on credit and debit cards. The same
move would benefit all stakeholders who want to increase security
related to ID.
Timing is critical, as we do more and more transactions in the
digital space.
Prepared and Presented By:
25 years of connecting members & supporting their goals

14. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
What else do we do?
Answer member questions
Our members ask questions that start with:
How do I…?
Why would I…?
Who should I…?
When should I…? Could you help us with…?
What is happening in / at / with…?
Prepared and Presented By:
Insights

What do you think of…?
Where would I…? What if…?
Networking

Visibility

15. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Taking care of business
A staff of 5 does all the bolded items, provides all member services, organizes and runs
Cardware and two networking events, writes for several publications, speaks at
numerous conferences, and delivers other items throughout the year
Advocacy
Media
Accounts Payable Conference and Board support
& Receivable
member Sales
and meetings
Marketing
Management
IT Management
Financial
Reporting
Security
Research
Banking
Publishing
Graphic design
Database
Maintenance
Event planning &
delivery
Web Design and
Maintenance
Prepared and Presented By:
Government
Filings
Human
resources
Travel planning
Purchasing
Stakeholder
relations
And many other
functions…
Copywriting
Speech writing
25 years of connecting members & supporting their goals

16. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Our Board
Christian Ali
Tracey Black
David Chaudhari
Pawel Chrobok
Jason Davies
Owen Gingras
Lorna Johnson
Catherine Johnston
Karrie MacDonald
Wendy Maisey
David Metcalfe
Didier Serra
Paul Zatychec
SecureKey Technologies Inc.
GFH Group
Ingenico Canada, Ltd.
EnStream LP
MasterCard
Walmart Canada Corp.
Interac Association/Acxsys Corporation
ACT Canada
Gemalto
ICC Solutions Ltd
Scotiabank
SecureKey Technologies
EWA-Canada Ltd.
Prepared and Presented By:
Insights

Networking

Visibility

17. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Our Board Advisory Committee
Karen Cox
Moneris Solutions
Nino Di Teodoro
Gemalto
Michael Gokturk
Payfirma Corporation
Doug Hatton
MSC Payment Solutions
Susan MacKeown White Page Consulting
Willis Morettin
Giesecke & Devrient
Jennifer Passmore Canadian Tire Financial Services
Richard Thomas
Royal Bank of Canada
Prepared and Presented By:
25 years of connecting members & supporting their goals

18. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
Special Services You Can Use
Get your message out
ACTion e-bulletins for exceptional announcements
ACTion e-news
Cardware
ACT Canada websites
Get your message endorsed
Prepared and Presented By:
Insights

Networking

Visibility

19. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
What we don’t do!
 Talk
about interchange or our members’ pricing
policies
 Speak
on behalf of specific members
 Show
favouritism to specific members
 Accept
membership from parties who are known to
conduct themselves in ways that hurt the market
 Allow
competitive interests to interfere with the
goals of the association
Prepared and Presented By:
25 years of connecting members & supporting their goals

20. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
What we want to know…
…how can we help you
advance your goals?
Prepared and Presented By:
Insights

Networking

Visibility

21. ACT Canada Webinar Program
Stakeholders driving payment evolution and digital identity
When stakeholders work together:
 Markets are advanced
 Problems are solved
 People are successful
Prepared and Presented By:
Insights

Networking

Visibility