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1
“Media 101”
ADC - Adrienne Dimopoulos Communications
2
What is News?
Breaking News-news that is happening now: a fire, traffic
accident, shooting.
Hard News-is less immediate, but new information: Explanation
of aftermath of the fire, details traffic impact, condition of victims.
3
What does “Newsworthy” really mean?
When an editor needs to decide whether to run with a particular
story, she/he will determine how well the story meets each of the
following criteria:
4
Impact
The significance, importance, or consequence of an event or
trend.
The greater the consequence, and the larger the number of
people for whom an event is important, the greater the
newsworthiness.
5
Timeliness
The more recent-the more newsworthy.
The word “news” means exactly that – events or things which
are new.
A story with only average interest needs to be told quickly-if it is
to be told at all.
If it happened today-it's news.
If the same thing happened last week, it's no longer news.
6
Significance
The number of people affected by the story is important.
A plane crash in which hundreds of people died is more
significant than a crash killing a dozen.
7
Proximity
The closer the story to home- the more newsworthy it is.
For someone living in France, a major plane crash in the USA
has a similar news value to a small plane crash near Paris.
8
Prominence
Occurrences featuring well-known individuals or institutions are
newsworthy
– The President
– The late Princess Diana
– Miley Cyrus
9
Human Interest
Human interest stories appeal to emotion. They aim to evoke
responses such as amusement or sadness.
Television news programs often place a humorous or quirky
story at the end of the show to finish on a feel-good note.
Newspapers often have a dedicated area for offbeat or
interesting items.
1 0
The Bizarre
The unusual, unorthodox, or unexpected attracts attention.
Example:
– Boxer Mike Tyson’s disqualification for biting off a piece of
Evander Holyfield’s ear, moves the story from the sports
pages and the end of a news cast, to the front pages.
1 1
Reporters want to know…
The 5 W’s
– Who?
– What?
– When?
– Where?
– Why?
1 2
Reporters
Don’t hate everyone-but they don’t love you either.
Aren’t paid to make you look bad-but don’t get paid to make you
look good.
Don’t have a hidden agenda-but they know what their
audience/readers want.
1 3
Reporters
Don’t seek to misquote you-but won’t rewrite a bad quote into a
good one.
Don’t intentionally quote you out of context-but their content
comes from you.
Are human beings.
1 4
Remember
Reporters are the conduit of information to your key audiences.
Are skeptical by nature.
Their skepticism becomes keener when they face evasive,
confused storytellers.
Confidently direct your message to the audience-not the
reporter.
1 5
Are You Responding or Reaching Out?
What’s Your Strategy?
1 6
Media Strategy
What story do you want to tell, and to whom? Who are your
audiences?
How do messages for each differ?
What are the obstacles?
What “bad” information has to be overcome?
What is the opposition saying or doing?
What is the upside to doing the story?
What if the story is NOT told?
1 7
Interview Preparation
1 8
Spokesperson Responsibility
Be an Educator
– Most media are
generalists at best.
– Bring them up to speed.
– Avoid jargon and
acronyms.
– Put the story in
perspective-offer
anecdotes and examples.
– Your job is to help them
do their jobs.
1 9
Be Quotable
Grab their attention and bring a sense of emotion/caring/
remorse to the interview.
Prepare! Anticipate the questions. Practice!
What do you want to see in “quotes” about you and your
organization?
Imagine the headline you would like to see.
2 0
Be Prepared
Ask the reporter what their deadline is.
Determine the questions you want to be asked.
Determine the questions you don’t want to be asked.
If you have time, read the last 3 things the reporter wrote.
It’s okay to say, “I don’t know. Let me get back to you on that.”
Develop 3 messages that you can always refer back to.
2 1
Being in Control…
• Techniques for controlling
interviews.
• Interviews are not a social
conversation-different rules
apply.
2 2
You came to deliver your messages to a key audience
Don’t just answer questions. Tell your story.
Never lose your temper or argue.
Never say “No Comment”
One great tool is “bridging” which enables a good spokesperson
to get his or her message across…regardless of the question.
2 3
Bridging Gets You to Your Message
2 4
Bridging…
All our life we are rewarded for answering questions
directly-in school, at work, and in our relationships.
This is the model that we know and are comfortable
with.
2 5
Bridging…
Social Conversation-You are asked a question –
you answer.
Media Interview
– Answer the question- and then bridge to your
message.
– How?
2 6
Sample Bridging Expressions
“However…our real
focus is…”
“What your viewers and
readers may be most
interested in is ….”
“Well let’s take a look at
what’s really involved…”
“There is another side to
this issue. Its…..”
“What I’d like to point
out is….”
“In the meantime…”
“The real issue is…”
2 7
Flow of Interview
Reporter Question
Little answer
Bridge
Message
2 8
Example…
Q: “Sir, do you know what caused the
explosion?”
A: “No, not at this time. But we do know where it
happened and that everyone is safe. In the
meantime, our emergency response efforts are
underway.”
2 9
What to do when a reporter calls…
3 0
Responding to a Media Call
Show them professional courtesy-Ask them what their deadline
is.
Tell them you will get back to them and DO IT!
3 1
Reactive PR & Interview Don’ts
Don’t improvise. Stick to your message.
Don’t over talk. Deliver your message and stop talking. Don’t
fear silence.
Don’t tell jokes or give glib responses. Sarcasm does NOT look
good in print.
Don’t look at the camera. Look at the reporter.
Don’t talk “off-the-record”. There is no such thing.
3 2
Proactive PR-Getting the Word Out
Press release
Fact Sheets
Media Advisory
Social Media
Photos
Testimonials
3 3
Pitching Reporters Your Story
Is your story newsworthy?
Would it be better for a trade publication?
A newsletter?
Can you identify 3 key things about your story that make it
newsworthy?
Who are you trying to reach?
3 4

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Media 101-PR-Chamber-1-31-14

  • 1. 1 “Media 101” ADC - Adrienne Dimopoulos Communications
  • 2. 2 What is News? Breaking News-news that is happening now: a fire, traffic accident, shooting. Hard News-is less immediate, but new information: Explanation of aftermath of the fire, details traffic impact, condition of victims.
  • 3. 3 What does “Newsworthy” really mean? When an editor needs to decide whether to run with a particular story, she/he will determine how well the story meets each of the following criteria:
  • 4. 4 Impact The significance, importance, or consequence of an event or trend. The greater the consequence, and the larger the number of people for whom an event is important, the greater the newsworthiness.
  • 5. 5 Timeliness The more recent-the more newsworthy. The word “news” means exactly that – events or things which are new. A story with only average interest needs to be told quickly-if it is to be told at all. If it happened today-it's news. If the same thing happened last week, it's no longer news.
  • 6. 6 Significance The number of people affected by the story is important. A plane crash in which hundreds of people died is more significant than a crash killing a dozen.
  • 7. 7 Proximity The closer the story to home- the more newsworthy it is. For someone living in France, a major plane crash in the USA has a similar news value to a small plane crash near Paris.
  • 8. 8 Prominence Occurrences featuring well-known individuals or institutions are newsworthy – The President – The late Princess Diana – Miley Cyrus
  • 9. 9 Human Interest Human interest stories appeal to emotion. They aim to evoke responses such as amusement or sadness. Television news programs often place a humorous or quirky story at the end of the show to finish on a feel-good note. Newspapers often have a dedicated area for offbeat or interesting items.
  • 10. 1 0 The Bizarre The unusual, unorthodox, or unexpected attracts attention. Example: – Boxer Mike Tyson’s disqualification for biting off a piece of Evander Holyfield’s ear, moves the story from the sports pages and the end of a news cast, to the front pages.
  • 11. 1 1 Reporters want to know… The 5 W’s – Who? – What? – When? – Where? – Why?
  • 12. 1 2 Reporters Don’t hate everyone-but they don’t love you either. Aren’t paid to make you look bad-but don’t get paid to make you look good. Don’t have a hidden agenda-but they know what their audience/readers want.
  • 13. 1 3 Reporters Don’t seek to misquote you-but won’t rewrite a bad quote into a good one. Don’t intentionally quote you out of context-but their content comes from you. Are human beings.
  • 14. 1 4 Remember Reporters are the conduit of information to your key audiences. Are skeptical by nature. Their skepticism becomes keener when they face evasive, confused storytellers. Confidently direct your message to the audience-not the reporter.
  • 15. 1 5 Are You Responding or Reaching Out? What’s Your Strategy?
  • 16. 1 6 Media Strategy What story do you want to tell, and to whom? Who are your audiences? How do messages for each differ? What are the obstacles? What “bad” information has to be overcome? What is the opposition saying or doing? What is the upside to doing the story? What if the story is NOT told?
  • 18. 1 8 Spokesperson Responsibility Be an Educator – Most media are generalists at best. – Bring them up to speed. – Avoid jargon and acronyms. – Put the story in perspective-offer anecdotes and examples. – Your job is to help them do their jobs.
  • 19. 1 9 Be Quotable Grab their attention and bring a sense of emotion/caring/ remorse to the interview. Prepare! Anticipate the questions. Practice! What do you want to see in “quotes” about you and your organization? Imagine the headline you would like to see.
  • 20. 2 0 Be Prepared Ask the reporter what their deadline is. Determine the questions you want to be asked. Determine the questions you don’t want to be asked. If you have time, read the last 3 things the reporter wrote. It’s okay to say, “I don’t know. Let me get back to you on that.” Develop 3 messages that you can always refer back to.
  • 21. 2 1 Being in Control… • Techniques for controlling interviews. • Interviews are not a social conversation-different rules apply.
  • 22. 2 2 You came to deliver your messages to a key audience Don’t just answer questions. Tell your story. Never lose your temper or argue. Never say “No Comment” One great tool is “bridging” which enables a good spokesperson to get his or her message across…regardless of the question.
  • 23. 2 3 Bridging Gets You to Your Message
  • 24. 2 4 Bridging… All our life we are rewarded for answering questions directly-in school, at work, and in our relationships. This is the model that we know and are comfortable with.
  • 25. 2 5 Bridging… Social Conversation-You are asked a question – you answer. Media Interview – Answer the question- and then bridge to your message. – How?
  • 26. 2 6 Sample Bridging Expressions “However…our real focus is…” “What your viewers and readers may be most interested in is ….” “Well let’s take a look at what’s really involved…” “There is another side to this issue. Its…..” “What I’d like to point out is….” “In the meantime…” “The real issue is…”
  • 27. 2 7 Flow of Interview Reporter Question Little answer Bridge Message
  • 28. 2 8 Example… Q: “Sir, do you know what caused the explosion?” A: “No, not at this time. But we do know where it happened and that everyone is safe. In the meantime, our emergency response efforts are underway.”
  • 29. 2 9 What to do when a reporter calls…
  • 30. 3 0 Responding to a Media Call Show them professional courtesy-Ask them what their deadline is. Tell them you will get back to them and DO IT!
  • 31. 3 1 Reactive PR & Interview Don’ts Don’t improvise. Stick to your message. Don’t over talk. Deliver your message and stop talking. Don’t fear silence. Don’t tell jokes or give glib responses. Sarcasm does NOT look good in print. Don’t look at the camera. Look at the reporter. Don’t talk “off-the-record”. There is no such thing.
  • 32. 3 2 Proactive PR-Getting the Word Out Press release Fact Sheets Media Advisory Social Media Photos Testimonials
  • 33. 3 3 Pitching Reporters Your Story Is your story newsworthy? Would it be better for a trade publication? A newsletter? Can you identify 3 key things about your story that make it newsworthy? Who are you trying to reach?
  • 34. 3 4

Editor's Notes

  1. Show of hands- How many of you have done a media interview? How many of you liked it?
  2. There are different types of news. Before editors and producers decide to do a story they determine what kind of news it is.
  3. So what do you think NEWSWORTHY really means? Ask group
  4. So-exactly what does a reporter need to know?
  5. This is drilled into every Journalism student. These basic things need to be up at the top of the story-the Lead. So what drives a reporter?
  6. They have mortgages and children just like we do.
  7. You are speaking THROUGH the reporter!!! You need them to deliver your message. They need us to do their jobs-they need info. So, how do you get ready to talk to a reporter?
  8. Responding to a reporter’s call is very different from seeking coverage from a reporter. Responsive vs pro-active. Either way you need a strategy.
  9. Here are some things to think about BEFORE you talk to a reporter.
  10. Lets talk about what to do BEFORE the interview.
  11. Every interview is an opportunity. You are the expert-they are not. You are educating them. Be prepared.
  12. Before the interview- Message development is key.
  13. When I do a full day training, I have an exercise that is devoted just to points 2 & 3. Messages are developed.
  14. Most of you probably think that having any control is impossible during an interview. NOT TRUE!!! You just need to think a bit differently. First-All of our lives we are rewarded for answering questions-school, work, relationships. Using a Q & A method does not allow you to get to your message!
  15. Remember-you have messages to deliver. One technique I will share with you today is BRIDGING. So what is bridging?
  16. There are certain phrases you can use that will always bridge you to your real message- and I have shared a few of them today.
  17. So-who do you think does this really well? Politicians! Question-little answer-bridge-message
  18. Q-a-B-M