The document summarizes the results of a market survey of over 100 users on their opinions of a company's products, emails, experience, competition, and pricing. The survey found that the majority of users felt the product selection was lacking, they received too many emails, and the shopping experience was poor. It also found that users felt the competition was winning them over and the company's pricing was not competitive. The conclusion outlines improvements users wanted, including better customer service, more and better product options and sections, refined search and filters, editor picks, better promotions and pricing through discounts, sales, coupons, and lower prices. It also notes a desire for mobile app improvements.