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Market insights from top researchers the latest intelligence on customer attitudes behavior - andy last
1. Simon Mainwaring We First Branding @simonmainwaring
Raphael Bemporad BBMG @rbemporad
Whitney Dailey Cone Communications @WhitneyDailey
Andy Last Salt @SaltyLast
Maria Redin GOODcorps @luckystar
Rosie Warin Global Tolerance @RosieWarin
Nick Liddel Dragon Rouge @baronsauvage
Mark Rossolo UL Environment @ulenvironment
#SB15sd
Market Insights from Top
Researchers: The Latest Intelligence
on Customer Attitudes Behavior
21. 61%will go out of their way
to buy products and
services from
businesses they know
are helping to create a
better world
22.
23. 59%
in choosing a job, they
would rank working for a
company that helps make
the world a better place
as important or as
important a
consideration as salary
agree
24.
25. Business should make
‘doing good’ a central part of
their business and
not just by giving to charity
2% 3%
20%
31%
42%
2%
? Meh!
26.
27. `
This is the evolution of CSR
CSR DEPARTMENT
HEART OF BUSINESS
INCREMENTAL CHANGES IN BUSINESS
28. I believe it’s OK
for a business to make
a profit out of making the world
a better place
7% 9%
25%
28% 29%
2%
[THE WHITE CIRCLE]
What do you consider ‘very important’ to creating a better world?
MOST IMPORTANT
ACCESS TO WATER AND SANITATION 81%
EDUCATION FOR ALL 72%
ERADICATING HUNGER 69%
LEAST IMPORTANT
TACKLING CLIMATE CHANGE 42%
STRONG ECONOMIC GROWTH 52%
INCREASING SUSTAINABLE ENERGY 52%
They can see the link between business success and doing good at a personal level for them
Can you move the order round please? So the choosing jobs one goes top right, the central part of business goes bottom left, and ok to make a profit goes bottom right.
Only feature the blue circles and the wording is now AGREE/COMPLETEL;Y AGREE’ instead of ‘NET AGREE’
And the new numbers are:
Buy products – 61%
Choosing jobs – 59%
Central part of business – 73%
Ok to make a profit – 57%
CLEAR CIRCLE:
Which sources of information do you trust to tell you about a how sustainable a business is?
BLUE CIRCLE
Friends and family 72%
Employees of that business 55%
NGO or charity 54%
A third party index of ‘most sustainable companies’ 47%
Comments from journalists (on TV, Radio, Newspapers etc.) 44%
GREY CIRCLE
On a business’ website 40%
On packaging for a business’ products 37%
Comments from bloggers 34%
On a business’ own social media platforms (Facebook, Twitter etc.) 31%
A business’ advertising 28%