The document discusses troubleshooting steps to resolve no audio feeding into Logitech G930 wireless headphones. It recommends: 1) Trying different USB ports or re-pairing the headset and receiver by pressing buttons until the LED flashes. 2) Uninstalling and reinstalling the Logitech software if resetting the connection did not work. 3) Checking the sound settings and making the headphones the default playback device if other steps failed to resolve the issue.

1. No Audio Feeding into the Wireless Headphones
No Audio Output from Microphone
LX435341: LOGITECH G930

2. NO AUDIO FEEDING INTO THE WIRELESS
HEADSETS
1) Test other USB ports on your computer or notebook
2) Re-pair the G930 headset and wireless USB receiver connection.
 Using a paper clip, press the tiny hole on the wireless USB receiver until the green
LED flashes. Press the power button on the G930’s wireless headset.*
3) If resetting the connecting between the headset and wireless receiver did not resolve the
issue, then uninstall the Logitech Gaming Software, do a Disk Cleanup, and restart your
computer.
4) Re-install the correct version of Logitech Gaming Software. (My notebook is running on
Microsoft Windows 7 Home Premium 64-bit and I found that the newest version of LGS
that detects both my G930 and G402 is the version 8.75. The version that you need may
differ from mine.)
5) If reinstalling did not resolve the issue, then check the Sound settings.
*Source: http://support.logitech.com/en_gb/article/18172?product=a0qi00000069uzhAAA

3. NO AUDIO FEEDING INTO THE WIRELESS
HEADSETS
6) Navigate to Windows Control Panel, then click Hardware and Sounds. A Sound window
will popup similar to the following.

4. NO AUDIO FEEDING INTO THE WIRELESS
HEADSETS
7) On the following image, the OEM default is the ‘Speaker/HP, Realtek High Definition
Audio’. Your computer may differ based on the manufacturer. Notice that the flag is set to
“Default Device”. And for the ‘Speakers, Logitech G930 Gaming Headset’, the flag is
“Default Communication Device”.

5. NO AUDIO FEEDING INTO THE WIRELESS
HEADSETS
8) Click to highlight the ‘Speakers, Logitech G930 Gaming Headset’ playback device. On the
‘Set Default’ button, click arrow pointing downwards to show the drop-down list and click
to select the “Default Device”.

6. NO AUDIO FEEDING INTO THE WIRELESS
HEADSETS
9) Your G930 should begin to function as it should. Play any music or video to test the
G930’s functionality.

7. LX435341: No Audio Feeding into Logitech G930’s Wireless Headset
Hello! This is Thomas Christopher Ty. I hope you have found this text to be of any help. To
reach out to me or for any questions, suggestions, reactions, and or feedback; you can reach
me by either of the following. I will not put my email here to avoid spams messages. Thank
you for using this text as a reference and for your understanding.
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YouTube Channel: https://www.youtube.com/channel/UCYCKnfiCl5AK4URoZLYJyYA
*SOURCE: http://support.logitech.com/en_gb/article/18172?product=a0qi00000069uzhAAA
DISCLAIMER: Follow the instructions at your own risk. The reason I listed checking the Sound
settings as the final attempt to resolve the issue is that to avoid any unnecessary manual
changes on the default settings.