The document discusses the logistics operations of NCT, a timber brokerage company. NCT was established in 1977 and has since been responsible for the movement of over 55 million tons of timber products on behalf of its members. The Commercial Department is responsible for maximizing income to NCT growers by providing various supply chain management services. Bruce Goatley, who manages the logistics department, has over 35 years of road and rail experience. The logistics service is responsible for calculating and negotiating annual increases with road hauliers and Transnet Freight Rail to ensure healthy competition. Rail transport remains a challenge due to low service levels. The logistics department handles approximately 65% of all volumes sold and the services are enjoyed by some