Lm terms and conditions

General
Under no circumstance is pornography permitted. Nudity, adult-oriented e-
commerce stores, and similar are allowed if the content is legal in India.
LiveMNC will be the sole arbiter as to what constitutes a violation of this
provision.
Search Engine Optimization (SEO) farms or similar are strictly forbidden on
LiveMNC servers and networks. SEO farms create undue strain and resource abuse
on any given server and affect all clients.
Banner rotation services and link exchange networks are not permitted.
Off-site media storage is not permitted.
Operating a public mirror site is not permitted.
Running a proxy or anonymizer, whether publicly accessible or protected, is not
permitted.
Prime bank or bank debenture-related sites, lottery sites, muds or online RPGs,
hate sites, hacker-related sites, sites promoting illegal activity, IP scanner
or other hacking tools, mail bombing or spam scripts, or forums and websites
that distribute or promote warez content are expressly forbidden.
Bit torrent applications, trackers, and clients as well as any file-
sharing/peer-to-peer activities are forbidden.
Web spiders and indexers are not permitted.
Spamming is not allowed.
The above mentioned services / web content create undue system load on our
servers. All violations will be shut down immediately and may result in account
suspension and/or termination. No refund will be provided in such cases.
Fake hits through API, single IP or other malicious sources will not be
entertained. Any attempts to undermine or cause harm to a LiveMNC Internet
Solutions server or customer of LiveMNC is strictly prohibited.
The client is solely responsible for the content or data hosted at his/her
website/server. He/she will be directly responsible for any legal action that
may arise due to content hosted at his/her website/server. If asked by
government authorities, LiveMNC has full rights to share client's details/data
even without client's approval.
Domain Registration
Domain Registration
If some other party is able to get the domain name (that you have applied for)
registered prior to you, then LiveMNC cannot and shall not be held liable in
such case. In case of any dispute arising out of this, the company's liability
shall be restricted purely to making refund of the amount received by it for a
new domain request and not beyond.
If in case the client has wrongly spelled his domain name then no refund will be
applicable following the registration of domain.
You acknowledge that you have read ICANN Registrant Rights and have understood
the responsibilities and rights that registrants (you) have with their domain
registrar (LiveMNC ) when they have a domain name registered through them.
Domain Renewals
You acknowledge that it's your responsibility to keep records and maintain
reminders regarding the expiry of any service. As a convenience to the client,
and not as a binding commitment, we may notify him of any expiring services or
services due for renewal, via email message sent to the contact information
associated with the customer in the LiveMNC database. Should renewal fees go
unpaid for a service, the service will expire automatically & LiveMNC will not
be responsible for any loss that may occur due to expiry/termination of
services.
Domain Transfer
Due to the unpredictable nature of the transfer process, no guarantees are made
regarding the amount of time a specific transfer may take. If the transfer of

the domain is done by LiveMNC on behalf of the account holder, a handling fee
may be incurred. If the customer cancels service during the transfer period for
any reason, all charges are considered earned.
All domain Registration/Renewals/Transfers are governed by ICANN Policy.
Thus, you agree to have read, understood, and acknowledge to be bound legally by
the Registrar Transfer Dispute Resolution Policy; ICANN Rules for Uniform Domain
Name Dispute Resolution Policy; this Agreement; any LiveMNC policies and
procedures that are or may be published from time to time by LiveMNC, ICANN,
and/or the Registry Administrator chosen by ICANN.
Nameservers and Servers
It is the client's responsibility to change the nameservers. The propagation
time for changes to reflect would be 48-72 hours and it can even exceed due to
registry problems, ISP issues or technical factors whatsoever. The company in
all such cases cannot and shall not be held liable to for changing of
nameservers or any delays associated with it. No complaint tickets in this
regard shall be entertained also.
All genuine and valid password reset requests from owners originating from
member control panel shall be processed and completed. In case of any disputes,
the FTP log and other system specific details shall be made available to
concerned government authorities, if a proper request is received from concerned
authority.
The company can change its hosted servers at any time as per its necessary
technical requirements and shall not be liable to update clients about such
steps. Nor shall the company be under any obligation to notify clients about any
technical emergency or server downtimes.
Our SLA agreement of 100% uptime is applicable only to Network availability and
it does not take into account elements like emergency downtimes and Hardware
failure.
Shared Hosting
Any action/processes that abuse/harm LiveMNC server or negatively impact other
clients' service experience is strictly prohibited.
Processes
Processes invoked by the web server, cron, shell or any other method should not
exceed the following limitations:
Consume more than 50 MB of RAM.
Utilize in excess of 15 seconds of CPU time.
Number of open files should not exceed 64.
Create core dumps.
Number of simultaneous processes should not exceed 5.
Execute a script/binary that forks in a way to create a fork bomb.
Programs may not run in the background or listen on a network port. If you
require a bot, service or daemon, you should consider a dedicated server, as
very few shared web hosts allow this type of program.
Database Restrictions
All users are restricted to 15 concurrent MySQL/MSSQL connections.
Database servers should not be used as a hosted solution. Database access
should only be used for the web site hosted by LiveMNC.
Remote database access is for administrative purposes only.
Any particular database that abuses/harms LiveMNC servers or negatively impact
other clients' service experience is strictly prohibitied. LiveMNC owns the
rights to suspend or terminate any database that abuses/harms LiveMNC servers.

Web
Simultaneous IIS/Apache connections may not exceed 50 from one individual
source at any given time.
Web processes should not fork or spawn subprocesses.
The number of hits on website hosted on shared server can't exceed to more than
50,000 hits/day.
Email and Mailing Lists
Files in excess of 10 MB should not be sent via email.
Processes should not send outbound mail to more than 25 recipients at any given
time. We impose a limitation of 25 Emails/5min.
Mailing lists larger than 1,500 will require a semi dedicated, VPS, or
dedicated server from us. Dividing one list into smaller parts to get around
this limit is not allowed.
We do not allow you to send to a mailing list you were given or that you
bought. This is spamming and we have zero tolerance for this.
No Direct SMTP mailing system scripts are permitted. Mail should be relayed
through the local MTA. Cron Jobs
All cron jobs must be 'niced' to 15 or greater (see the Unix manpage for "nice"
for more information).
A cron job should not execute more frequently than once every 15 minutes. Logs
No server logs can be provided for the shared/reseller hosting account.
Logs
No server logs can be provided for the shared/reseller hosting account.
Defining Unlimited
LiveMNC although have plenty of available system resources but to avoid too
much consumption of resources by any single user; LiveMNC has placed limits on
the amount of a server's resources that any given user may consume and the same
shall be applicable to you as well. While these are limits, server abuse is not
limited to these policies and is up to LiveMNC discretion what constitutes
server abuse.
On certain web hosting plans, LiveMNC does not place limits on the amount of
particular resources a single client may use. LiveMNC makes every reasonable
effort to provide clients with the disk space and bandwidth resources needed for
their websites within the limitations of these Terms of Service. LiveMNC
monitors all servers via automated and non-automated methods to help ensure no
single client adversely impacts other clients located on the same server.
Please note that shared hosting plans are for website hosting, and the storage
of backups, file repositories, music files, videos, photo archives, data storage
in the form like .jpg, .png, .mp3, .mp4, .wav, .zip, .rar and similar are
strictly prohibited. Violators of this policy may have their accounts terminated
without refund. In case your website has videos then only .flv & .3gp formats
are allowed with size limit as 4 MB/video.
Maximum 4% CPU resources & 50 MB RAM per account can be consumed in case of
shared hosting and LiveMNC shall allow only 500 MB mail box size , 5 GB as total
mail box size per domain. It is further clarified that in case of shared hosting
maximum 250 mails can be sent per domain with total recipients 25 while mailing
25 mails per 5 min.
Reselling in Shared Hosting Plans
Reselling is not allowed on shared hosting plans. If reselling is desired, a
reseller plan must be purchased. All the domains for a particular shared hosting

account need to have single ownership. LiveMNC holds the full right to
suspend/terminate the shared hosting accounts that have domains with multiple
ownerships.
Reseller Hosting
LiveMNC will not entertain reseller's clients' queries.
Addon Domain is not allowed in Reseller Plans. The clients will not be able to
add any domain as add-on domain & they need to add it as new cPanel account.
Each Database size for Reseller Hosting is limited to a maximum of 300 MB.
VPS/Dedicated Servers
LiveMNC provides root server access but in case the client uploads any
applications or tamper with the server then LiveMNC will not be responsible for
any mishappenings/server failure. The client will be solely responsible for the
mishappenings and LiveMNC will not be liable for any support in order to restore
the server to its previous state. LiveMNC support team may ask for the
appropriate amount, to be paid by client, in order to restore the server (only
if the backup is available).
LiveMNC forbids the use of unauthorized software or use of scripts or software
runs on its servers that can cause the server to load beyond a reasonable level,
as determined by LiveMNC. Third party script installation is at client's own
risk. LiveMNC will not be responsible for any data loss/ security issues that
occur due to the third-party software that client installs at their end or get
them installed by LiveMNC. You agree that you shall use only authorized/
licensed software installed by LiveMNC as per your requirement. You will be
directly responsible towards the software provider so far as the software is
related and LiveMNC shall not be responsible in any manner either towards you or
towards the software provider regarding any dispute, claim or any difficulty
related to the software.
No client shall change the server passwords without intimating us. In case, any
client does it, then he will be responsible for any downtime of server or
services.
No server logs can be provided by LiveMNC to clients. In case, client has done
the setup to manage server logs then only LiveMNC team can only assist the
client in getting the logs.
In case, a particular VPS/Dedicated server is consuming high bandwidth then
clients are liable to pay as per the bandwidth usage.
Email Server Usage
The mails in deleted folder will get automatically deleted after 30 days. Rest
items will get automatically deleted after 3 months. (Not from the MS Outlook
but from email server)
No client can use email server for data storage including the option of leaving
a copy on the server.
Payment
Service Rates
Customer/Subscriber acknowledges that the nature of the service furnished and
the initial rates and charges have been communicated to him. Customer/Subscriber
is aware that the company may prospectively change the specified rates and
charges from time to time.
Payment

Establishment of any service is dependent upon receipt of stated charges by the
Company. Subsequent payments are due on the anniversary date of the month for
that month's service or, on the annual renewal date in case of services
purchased annually.
Payments are accepted only in the form of crossed Demand Drafts, Cheques, Credit
Cards or any other payment option communicated by the company. Charges for all
services are payable prior to the beginning of each service period. Failure to
pay in no way relieves the customer from making full payment.
LiveMNC retains full rights to charge for or alter specifications or discontinue
any of the services/ features offered under the various schemes at any time,
without any prior notice.
It shall be our endeavor to set-up the server within stipulated time frame as
defined in our SLA, upon the receipt of completed form along with the payment
(realization). If however, there is a delay due to any unforeseen circumstances,
the customers are requested to kindly bear with us. Additional or customized
services are available at extra cost as applicable and as mentioned in the
hosting scheme.
You accept that your account may be temporarily or permanently suspended without
any prior notice or information to you in any event of non-payment from your
side for any of LiveMNC services.
Payments and Fees
Cheques and Drafts returned for any reason are subject to returned item charge.
Service will be interrupted on accounts that reach 7 days past due. Service
interrupted for nonpayment may be subject to a reconnect charge fixed at the
sole discretion of LiveMNC. Accounts not paid by due date may be subject to a
late fee at the sole discretion of LiveMNC. If you desire to cancel your
account, please raise a ticket in the member control panel 30 days in advance.
Failure to notify cancellation in advance would result in services billed and
payable for the next period.
Failure to Pay
The Company may temporarily deny all services provided or terminate this
Agreement upon the failure of customer to pay charges when due. Such termination
or denial will not relieve customer of responsibility for the payment of all
accrued charges, plus reasonable interest and any collection fees.
In case your hosting service expired before the expiration of your domain then
the Parking page of our company is shown and it is removed when the payment of
hosting renewal is realized to us.
You acknowledge that it's your responsibility to keep records and maintain
reminders regarding the expiry of any service. As a convenience to the client,
and not as a binding commitment, we may notify him of any expiring services or
services due for renewal, via email message sent to the contact information
associated with the customer in the LiveMNC database. Should renewal fees go
unpaid for a service, the service will terminate automatically & LiveMNC will
not be responsible for any loss that may occur due to expiry/termination of
services.
Fund Transfer
If for any reasons, you are managing two different member panel accounts then
transfer of fund from one account to another account is not allowed. While
sending offline payments, please make sure that you send us different DD/cheques
for different accounts.
Discount & Offers

Any promotional offer introduced through the www.LiveMNC.com (LiveMNC) is
available inside your Control Panel or while placing the order. Also, any
promotional offer is contingent upon company achieving and maintaining its cost
of service goals including but not limited to rates charged to company by its
suppliers.
These terms and conditions apply to those promotions where you must redeem a
promotion code as part of the offer.
The promotion code is valid for a limited time only. LiveMNC reserves the right
to modify or cancel it at any time.
Each promotion code can be used only once, unless otherwise specified.
Each promotion code applies only to qualifying items.
Each promotion code applies only to new products sold by LiveMNC. It does not
apply to the same products sold by other sellers.
The promotion is subject to all restrictions set forth in the offer.
Promotions are applicable only for the new customers and not the existing ones.
The promotion code is not transferrable and may not be resold.
Promotion codes may not be combined with other offers.
Limit one promotion code per customer.
Void where prohibited.
If you violate any of the Terms and Conditions, the promotion will be invalid,
and the promotional code discount will not apply.
IMPORTANT:
All discounts, until explicitly mentioned, will be applicable on new
registrations only. The discount will not be provided on renewals.
Change of Registered mail ID
If request is being sent from registered email ID
The client needs to send address and ID proof scan copy for cross verification
of account ownership. The change in email ID can be immediately done if the
address proof provided by the client matches with LiveMNC records for that
particular client.
If registered email ID is inaccessible
The client needs to send us an email alongwith his ID proof mentioning the
reason for the change in email ID. We further analyze the situation by sending
the mail to the registered email ID for the requested change. We automatically
make the changes if we don't get any response from registered email ID within
one week (from the mail sent time).
Backup Policy
Your use of the service is purely at your sole risk. LiveMNC is not responsible
for files and data residing on your account. You agree to take full
responsibility for files and data transferred and to maintain all appropriate
backup of
files and data stored on LiveMNC servers, unless otherwise specified depending
on the account type. LiveMNC performs backups of shared and reseller servers;
however, these backups are for LiveMNC administrative purposes
only, and are in no way guaranteed! Customers are responsible for maintaining
their own backups on their own personal computers. In case you are storing the
backup at server then you can only keep single copy of backup.

LiveMNC does not provide any sort of compensation for lost or incomplete data in
the event that backups do not function properly (even if the malfunction was due
to negligence on LiveMNC ). We will do our best to ensure
complete and accurate backups, but assume no responsibility for this duty. It is
your responsibility to take backup of your site on your personal computer. We
make no guarantees about the availability of backups.
Mailing Policy
Users may not send unsolicited e-mail messages, including, without limitation,
bulk commercial advertising or informational announcements ('spam') in a way
that could be reasonably expected to adversely impact the LiveMNC network,
including, without limitation, using an e-mail account on LiveMNC network to
send spam or bulk e-mail, or using the service of another provider to send spam
or to promote a site hosted on or connected to the LiveMNC Network.
In addition, Users may not use the LiveMNC Network in order to:
(a) Send e-mail messages which are excessive and/ or intended to harass or
annoy others.
(b) Continue to send e-mail messages to a recipient that has indicated that
he/she does not wish to receive them.
(c) Send e-mail with forged TCP/IP packet header information.
(d) Send malicious e-mail, including, without limitation, 'mailbombing'.
(e) Send or receive e-mail messages in a manner that violates the use policies
of any other internet service provider.
(f) Use an e-mail box exclusively as a storage space for data
(g) Offer for sale or solicit e-mail lists for the purposes of bulk e-mail.
LiveMNC will not be responsible for any loss that may occur due to blacklisting
of IPs due to mass mails.
Sales Commitments
Any commitment of sales team to client regarding availability of technical
features, unless in accordance with technical specifications and plans mentioned
on company website would not incur any liability upon the company. All such
unsubstantiated commitments by sales team on phone or mails would not carry any
weight in the eyes of company and exempt it from legal action.
Suspension/Termination
In case of non-payment, all services will be suspended/terminated as per the
service's expiry date. LiveMNC will not be responsible for any data loss or
monetary loss that you may incur due to this.
Upgradation/Migration
In case of migration/upgradation, your old server/account will be terminated in
48 hours of the activation of the new server/account without any further
intimidation. It is the client's responsibility to ensure the full completion of
migration within 48 hours of getting the new account details. LiveMNC will not
be liable for any data loss/mishappenings that may occur after 48 hours of the
activation of new account.
In case you are migrating/upgrading your server/account near the expiry date of

the old server/account then client's old service/account will be deactivated on
its due expiry date. It is the client's responsibility to migrate all their data
on new account before the old server/account expiry date.
In case of VPS server migration, data is migrated from the old VPS (with your
previous hosting provider) to the new VPS (bought from us) only if the previous
VPS has CPanel or Plesk on it. For all VPS, without a control panel, the support
team will only move the website files. All the other databases, emails and any
other data will have to be moved by the user.
Account Cancellation
Requests for canceling accounts may be made in writing with at least 30 days'
notice but not more than 60 days prior written notice and by the subscribers
/customers through the member control panel.
Only the authorized account holder or an authorized contact may cancel the
account. Authorized contacts are appointed only by the account holder. In the
event of cancellation, customer will automatically be billed for any excess
usage during the then-current calendar month.
Availability of Services
Subject to the terms and conditions of this agreement, LiveMNC shall try its
level best to offer the dedicated services throughout the term of this
Agreement. You, however agree that from time to time the services may be
inaccessible/ inoperable for any reason, including, without any limitation:
Equipment malfunctions. Causes beyond the control of LiveMNC or that are not
reasonably foreseeable by LiveMNC , including, without limitation, failure or
interruption of telecommunication or digital transmission links, network
congestion, hostile network attacks or other failures. Periodic repair
procedures or maintenance that LiveMNC may undertake from time to time.
You agree LiveMNC has no control of availability of services on a continuous
and/ or uninterrupted basis.
You further agree that as a normal course of its business, it may be really
necessary for LiveMNC to migrate its servers. As a result, even though you may
have a dedicated IP, You may be assigned a different IP number. LiveMNC does not
warrant that you will be able to consistently maintain your allotted IP numbers.
LiveMNC offers a network uptime guarantee of 100%. If LiveMNC fails to maintain
this level, you may contact LiveMNC for further follow up. Any credit offered
may be used only for the purchase of further services and products from LiveMNC,
(excluding applicable taxes), this service is not available for our dedicated
server clients. The credit, however, does not apply to service interruptions
caused by:
Errors caused by you from custom coding or scripting, at your end; or Causes
beyond control of LiveMNC or that are not reasonably foreseeable by LiveMNC; or
Periodic scheduled repairs or maintenance LiveMNC may undertake from time to
time; and Outages that do not affect the appearance of the website but simply
affect access to the site such as email and FTP; or Outages related to the
reliability of certain programming environments.
LiveMNC Rights
LiveMNC explicitly reserves the right and sole discretion to:
Modify its pricing, if desired by LiveMNC from time to time.

Establish guidelines and limits concerning the use of the services.
Terminate your use of services for use of our services to
unnecessarily/illegally harass LiveMNC or third parties, non-payment of fees for
our services, activities designed to embarrass, defame, harm, threaten, abuse,
slander/ stalk third parties, activities prohibited by the laws of India and/or
foreign territories in which You conduct business, activities designed to
encourage unlawful behavior by others, such as terrorism, child pornography,
hate crimes, activities that are tortious, obscene, vulgar, invasive of the
privacy of a third party, ethnically, racially, or otherwise objectionable in
the sole opinion of LiveMNC or declared by the law of land, activities designed
to harm minors in any way, activities designed to impersonate the identity of a
third party, and other activities whether lawful/unlawful that LiveMNC
determines, in its sole discretion, to be harmful to its other customers,
reputation or operations.
Terminate your use of services if Your use of services results in, or is the
subject of, legal action or threatened or proposed legal action, against LiveMNC
or any of its affiliates/partners, without considering for whether such legal
action or threats or proposed legal action is eventually determined to be
with/without merit; and terminate Your use of services at any time and for any
reason if deemed reasonably necessary by LiveMNC.
Disclaimer
The information contained in http://www.LiveMNC.com/ is for general information
purposes only. The information is provided by www.LiveMNC.com and while we
endeavor to keep the information up to date and correct. We make no
representations or warranties of any kind, expressed or implied, about the
completeness, accuracy, reliability, suitability or availability with respect to
www.LiveMNC.com or the information, products, services, or related graphics
contained on www.LiveMNC.com for any purpose. Any reliance you place on such
information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without
limitation, indirect or consequential loss or damage, or any loss or damage
whatsoever arising from loss of data or profits arising out of, or in connection
with, the use of www.LiveMNC.com.
Through www.LiveMNC.com you are able to link to other websites which are not
under the control of www.LiveMNC.com. We have no control over the nature,
content and availability of those sites. The inclusion of any links does not
necessarily imply a recommendation or endorsement of the views expressed within
them.
Every effort is made to keep www.LiveMNC.com up and running smoothly. However,
www.LiveMNC.com takes no responsibility for, and will not be liable for,
www.LiveMNC.com being temporarily unavailable due to technical issues beyond our
control.
Denial of Service
We reserve the right to refuse service to anyone at any time for any reason.
Jurisdiction
The laws of the Republic of India shall govern this agreement. In any event of
dispute the area of Jurisdiction would be Jaipur only.
Acknowledgement
You agree that you as the person legally responsible for use of this account are
at least 18 years of age. You agree to supply LiveMNC with a current and

truthful name, postal address and telephone number for our records, and you have
a continued obligation to keep this information current. You also agree that you
are an authorized user of any credit card that you supply to us and agree that
we have an obligation to fully investigate any possible fraudulent credit card
use.
By placing, hiring and continuing to maintain or place information at LiveMNC
servers you are stating and acknowledging that you have read the aforementioned
terms and conditions and that you understand such terms and conditions and agree
to be bound by them.
Support Policy
I. Although technical support is available 24x7x365 through live-chat, trouble
tickets & telephone, but only very basic issues can be addressed over the phone.
Here, basic issues refer to those simple issues and queries that can be answered
or resolved on an immediate basis by our support executive.
II. Live-Support is available at all times for any / every issue that a customer
may have. However, the support team may request an email sent as part of the
authentication process, where they deem it to be necessary. Here, live support
refers to phone, chat or ticket support provided and handled by a real support
executive in real time.
III. All trouble tickets raised and emails sent will be responded to within an
hour. If there is a need for further investigation, the customer will be
informed accordingly.
IV. For issues which have to be forwarded to any provider of the software and
applications which LiveMNC provides, it won't be possible to estimate a time
frame of resolution. It completely depends on the severity of the issue and the
response time of the provider. Customers will receive updates on these issues.
V. You will have to raise tickets or approach live support for the technical
staff to attend to your problems. This is the fastest way of
getting the attention of the support team.
Support abuse
We always treat our customers with utmost respect and expect the same from you
too. If our staff feels that you are consistently addressing them in a demeaning
or rude manner, your account may be suspended and you may be asked to take your
business elsewhere. In the event that we terminate service for support abuse,
customers will be given ten (10) days' notice to find a new host. A pro-rated
refund may be issued on a case-by-case basis.
Support boundaries
Please do not provide your sensitive information to our agents/executives etc.
like login details, passwords, banking info etc. on Skype Chat. You may also not
make any commitments on live chat. All such commitments, disclosures and
interactions with our team would solely be at your own risk and LiveMNC does not
deem valid or vouch for the authenticity of all such interactions. LiveMNC
recommends that for all complex and advanced issues customer duly raise a ticket
by logging into their member control panel.
The support team will not be responsible for damages or issues arising from the
activities like upgrading kernel, OS, running windows updates and external
software like firewalls and anti-virus.

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