This document discusses key factors for ensuring a positive customer porting experience. It evaluates different approaches to implementing number portability and examines the organizational structures and pricing models needed. The objectives include building consensus on number portability service pricing and assessing costs of setting up and managing the portability system.
This document outlines the objectives, mission, and vision of COMPAÑERO S.A., a company founded by five young entrepreneurs. The company aims to 1) ensure customers trust them to safely provide sterilization and adoption services for dogs, 2) achieve a better environmental for families by reducing animal populations, and 3) satisfy customers with their services. Their vision is to become a recognized, solid company through high-quality training and customer service. They hope to set an example for humanely helping animals and communities.
This 3 sentence summary provides the high level information from the document:
Touch interaction has become the standard across many digital devices like smartphones and tablets. Designing algorithms to convert visual content into tactile sensations could enrich the user experience. Ivan Poupyrev, director of Disney's Interaction Group, believes designing such algorithms has immense potential.
Bsp media branded_rp_africacom_2013_fonk_freecopyBSP Media Group
This 3 sentence summary provides the high level information from the document:
Touch interaction has become the standard across many digital devices like smartphones and tablets. Designing algorithms to convert visual content into tactile sensations could enrich the user experience. Ivan Poupyrev, director of Disney's Interaction Group, comments on the potential of designing algorithms that can convert visual content into believable tactile sensations.
This document provides guidance on building a mobile app. It discusses prioritizing functionality, designing for mobile, engineering options like native vs HTML and cloud services, using tools like Asana for project management, and releasing iteratively using TestFlight for user testing before full launch. Contact information is provided for the author, Yossi, an experienced product manager and mobile app consultant.
Unlock your power with 4 dimensional actionable intelligence BSP Media Group
This document summarizes a presentation given by Eric Letellier, VP of Technology Consulting at Tektronix Communications, about optimizing LTE network performance. While network KPIs show good accessibility, retainability, mobility, and integrity, customer trouble tickets reveal issues with video streaming, application freezing, and slow page loads. There is a need to bridge the gap between control plane and user plane metrics to better assess quality of experience from the user perspective. Letellier advocates a new paradigm for LTE optimization focusing on correlating subscriber and network data, collaboration between technical and business teams, and compensation structures that incentivize improving the user experience.
WIZZIT is a global pioneer in innovative banking for the mass market. It has operations in 8 countries, over 5 million customers through bank partners, and a proven track record since 2004. WIZZIT uses innovative, state of the art technology that is device and network agnostic. It has received several awards and invitations to address global forums for its mobile banking model that aims to bank the unbanked population.
Efficient and simple porting processes make one day porting a realityBSP Media Group
This document discusses mobile number portability implementation and management. It focuses on making the porting process efficient and simple to allow for one day porting. The agenda includes examining statistics on porting times across Europe, learning from case studies of fast porting times in other countries, and definitions related to porting time. The overall goal is to analyze how to shorten porting times to improve the customer experience when switching providers.
This document provides an overview of the LTE network architecture including:
1) The LTE network introduces a new radio access network called E-UTRAN and a new core network called EPC.
2) Key components of the EPC include the MME for control plane functions, the SGW for user plane functions and mobility, and the PGW which acts as an anchor for the user plane.
3) The architecture supports interworking with other 3GPP networks like UMTS/GPRS and non-3GPP networks like WiFi. It also defines interfaces for connecting to external networks.
4) The network provides IP connectivity and supports different bearer types for implementing Quality
This document outlines the objectives, mission, and vision of COMPAÑERO S.A., a company founded by five young entrepreneurs. The company aims to 1) ensure customers trust them to safely provide sterilization and adoption services for dogs, 2) achieve a better environmental for families by reducing animal populations, and 3) satisfy customers with their services. Their vision is to become a recognized, solid company through high-quality training and customer service. They hope to set an example for humanely helping animals and communities.
This 3 sentence summary provides the high level information from the document:
Touch interaction has become the standard across many digital devices like smartphones and tablets. Designing algorithms to convert visual content into tactile sensations could enrich the user experience. Ivan Poupyrev, director of Disney's Interaction Group, believes designing such algorithms has immense potential.
Bsp media branded_rp_africacom_2013_fonk_freecopyBSP Media Group
This 3 sentence summary provides the high level information from the document:
Touch interaction has become the standard across many digital devices like smartphones and tablets. Designing algorithms to convert visual content into tactile sensations could enrich the user experience. Ivan Poupyrev, director of Disney's Interaction Group, comments on the potential of designing algorithms that can convert visual content into believable tactile sensations.
This document provides guidance on building a mobile app. It discusses prioritizing functionality, designing for mobile, engineering options like native vs HTML and cloud services, using tools like Asana for project management, and releasing iteratively using TestFlight for user testing before full launch. Contact information is provided for the author, Yossi, an experienced product manager and mobile app consultant.
Unlock your power with 4 dimensional actionable intelligence BSP Media Group
This document summarizes a presentation given by Eric Letellier, VP of Technology Consulting at Tektronix Communications, about optimizing LTE network performance. While network KPIs show good accessibility, retainability, mobility, and integrity, customer trouble tickets reveal issues with video streaming, application freezing, and slow page loads. There is a need to bridge the gap between control plane and user plane metrics to better assess quality of experience from the user perspective. Letellier advocates a new paradigm for LTE optimization focusing on correlating subscriber and network data, collaboration between technical and business teams, and compensation structures that incentivize improving the user experience.
WIZZIT is a global pioneer in innovative banking for the mass market. It has operations in 8 countries, over 5 million customers through bank partners, and a proven track record since 2004. WIZZIT uses innovative, state of the art technology that is device and network agnostic. It has received several awards and invitations to address global forums for its mobile banking model that aims to bank the unbanked population.
Efficient and simple porting processes make one day porting a realityBSP Media Group
This document discusses mobile number portability implementation and management. It focuses on making the porting process efficient and simple to allow for one day porting. The agenda includes examining statistics on porting times across Europe, learning from case studies of fast porting times in other countries, and definitions related to porting time. The overall goal is to analyze how to shorten porting times to improve the customer experience when switching providers.
This document provides an overview of the LTE network architecture including:
1) The LTE network introduces a new radio access network called E-UTRAN and a new core network called EPC.
2) Key components of the EPC include the MME for control plane functions, the SGW for user plane functions and mobility, and the PGW which acts as an anchor for the user plane.
3) The architecture supports interworking with other 3GPP networks like UMTS/GPRS and non-3GPP networks like WiFi. It also defines interfaces for connecting to external networks.
4) The network provides IP connectivity and supports different bearer types for implementing Quality
Transforming Services operations so that CEM becomes an enabler for improving...BSP Media Group
This document summarizes key challenges and opportunities for communications service providers (CSPs) related to customer experience management (CEM). It finds that CSPs must address rising customer demands, intense competition, and network upgrade costs. CEM can help CSPs improve customer focus, service differentiation, and revenue growth. The document also reviews CSP drivers for CEM adoption, including customer retention, yield management, and operational efficiencies. It provides recommendations for both CSPs and CEM vendors on implementing holistic CEM strategies.
This document discusses the growing importance and opportunities of carrier Wi-Fi networks. It notes that most tablets are sold without cellular radios, making Wi-Fi networks essential for connectivity. Carriers can offer Wi-Fi services to meet growing user demand and expectations. Wi-Fi also provides carriers with advantages over cellular networks in terms of available spectrum and costs. The document outlines various monetization models for carrier Wi-Fi networks and gives examples of operating models being used. It addresses some technical challenges for carriers in deploying Wi-Fi networks and emphasizes the importance of integration with cellular networks.
This document discusses LTE deployment and services, including content management on LTE networks, voice over LTE using IMS networks, dedicated and default bearers, circuit-switched fallback architecture, GSMA standards for RCS services over LTE, and evidence that LTE encourages increased data usage. It also covers macrocells versus small cells, considerations for small cell rollout, and strategies for successful LTE launches.
Understanding how triple pay is impacting on the African Broadcasters BSP Media Group
This document discusses how the triple play model is impacting African broadcasters. It outlines five major shifts in television including time shifting, quality shifting, and engagement shifting. It also discusses how innovation is driving increased differentiation and integration of services like personalized TV and voice/video conferencing. The challenges for service providers in this environment include supporting access across multiple screens, acquiring premium content, and designing networks to guarantee quality of experience while maintaining cost effectiveness.
Regulator's role in ensuring successful MNP implementation and managementBSP Media Group
The document discusses the regulator's role in ensuring successful mobile number portability (MNP) implementation and management in Tanzania. It provides an overview of Tanzania's communications sector, including policies, regulations, licensing frameworks, market growth, and infrastructure development. It then examines available MNP approaches, noting Tanzania opted for direct routing using All Call Query and a centralized clearinghouse operated by an independent third party. The regulator's involvement in MNP includes establishing robust processes, managing numbering resources, ensuring quality of service, and facilitating dispute resolution. Stakeholder collaboration is also key to the success of MNP.
This document discusses real-time analytics using big data. It describes the three V's of big data - volume, velocity, and variety. Examples are given for each V and how real-time analytics could be used for different scenarios involving large amounts and speeds of diverse data types. The document also mentions two additional V's - viability and value. It recommends MongoDB and Syslog-ng as technologies to consider for real-time analytics and envisions how real-time big data analytics could benefit DevOps, agile methodologies, and infrastructure/resource management in the future.
This document discusses strategies for mobile broadband data monetization. It notes that mobile data traffic is expected to grow 17 times by 2019, driven by factors like the rise of smartphones and tablets. It emphasizes developing an end-to-end approach to optimize networks for performance and coverage of applications. This involves evolving spectrum usage, densifying networks through small cells and WiFi, and creating a consistent experience across access technologies. The goal is to monetize all traffic and provide a superior user experience on a single network.
How do traditional banks fit the digital age?BSP Media Group
This document discusses how traditional banks can adapt to the digital age through agent banking and branchless banking. It summarizes that customers now demand simple, convenient banking services through digital channels like internet and mobile due to the disruptive influence of technology. However, cash is still heavily used in Africa. The document proposes that agent banking, which provides banking services through authorized third party agents, can help banks meet customer demands while reducing costs through digital channels, cash transactions, and an expanded network of agents/branches. Regulations are needed but should not stifle the growth of branchless banking in serving more customers.
This document summarizes how satellite technology can help bridge the digital divide in Africa. It notes that Africa has over 1 billion people across 54 countries, with 50% of Africans expected to live in cities by 2030. Satellite provides an efficient way to connect the 700 million unconnected people across Africa. It can deliver broadband, TV, mobile backhaul, and more to both urban and non-urban areas. SES aims to connect Africa through its satellites and infrastructure, offering media distribution, enterprise solutions, and government services to help advance connectivity.
Bsp media branded_rp_africacom_2013_sub sahara_freecopyBSP Media Group
This document discusses Gen C, the mobile video generation, and opportunities for local and relevant content on YouTube mobile platforms. It notes that building mobile capabilities attracts users and examines stimulating more uploads and rich content through maturity of features. The demand for rich content on mobile is here but needs better unlocking to fulfill potential.
Leading the digital revolution in Africa & the Middle EastBSP Media Group
This document provides an overview and strategic objectives of Orange's international development in Africa and the Middle East between 2011-2015. It outlines Orange's goals to reach 300 million customers worldwide, double turnover in emerging markets to €7 billion by 2015, and be the #1 or #2 provider everywhere in its footprint. It also discusses Orange's cloud computing services including Infrastructure as a Service, Platform as a Service, and Software as a Service and its strategy to provide cloud services across its regions and affiliates through its OneCloud platform.
United Nations E-Government Survey 2012 E-Government for the PeopleBSP Media Group
This document summarizes the United Nations E-Government Survey 2012. The key points are:
1) The survey ranks 193 UN member states on their e-government development and analyzes global and regional trends in online service delivery.
2) South Korea, the United Kingdom, the United States, Australia and Canada are the top 5 performers in e-government development. Developing countries are progressing but still lag behind developed nations.
3) Online services are becoming more sophisticated, with many countries improving multichannel access and efforts to bridge digital divides. However, increasing actual usage of services remains a challenge.
4) A whole-of-government approach to integrated service delivery is seen as important but
Transforming Services operations so that CEM becomes an enabler for improving...BSP Media Group
This document summarizes key challenges and opportunities for communications service providers (CSPs) related to customer experience management (CEM). It finds that CSPs must address rising customer demands, intense competition, and network upgrade costs. CEM can help CSPs improve customer focus, service differentiation, and revenue growth. The document also reviews CSP drivers for CEM adoption, including customer retention, yield management, and operational efficiencies. It provides recommendations for both CSPs and CEM vendors on implementing holistic CEM strategies.
This document discusses the growing importance and opportunities of carrier Wi-Fi networks. It notes that most tablets are sold without cellular radios, making Wi-Fi networks essential for connectivity. Carriers can offer Wi-Fi services to meet growing user demand and expectations. Wi-Fi also provides carriers with advantages over cellular networks in terms of available spectrum and costs. The document outlines various monetization models for carrier Wi-Fi networks and gives examples of operating models being used. It addresses some technical challenges for carriers in deploying Wi-Fi networks and emphasizes the importance of integration with cellular networks.
This document discusses LTE deployment and services, including content management on LTE networks, voice over LTE using IMS networks, dedicated and default bearers, circuit-switched fallback architecture, GSMA standards for RCS services over LTE, and evidence that LTE encourages increased data usage. It also covers macrocells versus small cells, considerations for small cell rollout, and strategies for successful LTE launches.
Understanding how triple pay is impacting on the African Broadcasters BSP Media Group
This document discusses how the triple play model is impacting African broadcasters. It outlines five major shifts in television including time shifting, quality shifting, and engagement shifting. It also discusses how innovation is driving increased differentiation and integration of services like personalized TV and voice/video conferencing. The challenges for service providers in this environment include supporting access across multiple screens, acquiring premium content, and designing networks to guarantee quality of experience while maintaining cost effectiveness.
Regulator's role in ensuring successful MNP implementation and managementBSP Media Group
The document discusses the regulator's role in ensuring successful mobile number portability (MNP) implementation and management in Tanzania. It provides an overview of Tanzania's communications sector, including policies, regulations, licensing frameworks, market growth, and infrastructure development. It then examines available MNP approaches, noting Tanzania opted for direct routing using All Call Query and a centralized clearinghouse operated by an independent third party. The regulator's involvement in MNP includes establishing robust processes, managing numbering resources, ensuring quality of service, and facilitating dispute resolution. Stakeholder collaboration is also key to the success of MNP.
This document discusses real-time analytics using big data. It describes the three V's of big data - volume, velocity, and variety. Examples are given for each V and how real-time analytics could be used for different scenarios involving large amounts and speeds of diverse data types. The document also mentions two additional V's - viability and value. It recommends MongoDB and Syslog-ng as technologies to consider for real-time analytics and envisions how real-time big data analytics could benefit DevOps, agile methodologies, and infrastructure/resource management in the future.
This document discusses strategies for mobile broadband data monetization. It notes that mobile data traffic is expected to grow 17 times by 2019, driven by factors like the rise of smartphones and tablets. It emphasizes developing an end-to-end approach to optimize networks for performance and coverage of applications. This involves evolving spectrum usage, densifying networks through small cells and WiFi, and creating a consistent experience across access technologies. The goal is to monetize all traffic and provide a superior user experience on a single network.
How do traditional banks fit the digital age?BSP Media Group
This document discusses how traditional banks can adapt to the digital age through agent banking and branchless banking. It summarizes that customers now demand simple, convenient banking services through digital channels like internet and mobile due to the disruptive influence of technology. However, cash is still heavily used in Africa. The document proposes that agent banking, which provides banking services through authorized third party agents, can help banks meet customer demands while reducing costs through digital channels, cash transactions, and an expanded network of agents/branches. Regulations are needed but should not stifle the growth of branchless banking in serving more customers.
This document summarizes how satellite technology can help bridge the digital divide in Africa. It notes that Africa has over 1 billion people across 54 countries, with 50% of Africans expected to live in cities by 2030. Satellite provides an efficient way to connect the 700 million unconnected people across Africa. It can deliver broadband, TV, mobile backhaul, and more to both urban and non-urban areas. SES aims to connect Africa through its satellites and infrastructure, offering media distribution, enterprise solutions, and government services to help advance connectivity.
Bsp media branded_rp_africacom_2013_sub sahara_freecopyBSP Media Group
This document discusses Gen C, the mobile video generation, and opportunities for local and relevant content on YouTube mobile platforms. It notes that building mobile capabilities attracts users and examines stimulating more uploads and rich content through maturity of features. The demand for rich content on mobile is here but needs better unlocking to fulfill potential.
Leading the digital revolution in Africa & the Middle EastBSP Media Group
This document provides an overview and strategic objectives of Orange's international development in Africa and the Middle East between 2011-2015. It outlines Orange's goals to reach 300 million customers worldwide, double turnover in emerging markets to €7 billion by 2015, and be the #1 or #2 provider everywhere in its footprint. It also discusses Orange's cloud computing services including Infrastructure as a Service, Platform as a Service, and Software as a Service and its strategy to provide cloud services across its regions and affiliates through its OneCloud platform.
United Nations E-Government Survey 2012 E-Government for the PeopleBSP Media Group
This document summarizes the United Nations E-Government Survey 2012. The key points are:
1) The survey ranks 193 UN member states on their e-government development and analyzes global and regional trends in online service delivery.
2) South Korea, the United Kingdom, the United States, Australia and Canada are the top 5 performers in e-government development. Developing countries are progressing but still lag behind developed nations.
3) Online services are becoming more sophisticated, with many countries improving multichannel access and efforts to bridge digital divides. However, increasing actual usage of services remains a challenge.
4) A whole-of-government approach to integrated service delivery is seen as important but