SIgma Aldrich provides best lab water purification system in India. Milli-Q® systems produce high-quality purified water to reliably support your specific applications, to feed your equipment and instruments, and for general laboratory use.

1. Milli-Q®
Services for your lab water system
• Tailored service plans
• Preventive maintenance visits
• Certified Field Service Engineers
• Traceable documentation
Passion to Drive your
Performance
The life science business of Merck operates as
MilliporeSigma in the U.S. and Canada.

2. Enhance Performance.
Extend Lifetime.
Optimize Your Investment.
You’ve already made the decision to invest in your water
purification system because you know that water is a critical
reagent whose quality and consistency impact your experiments.
Your purification system is a sophisticated laboratory instrument
that contains highly sensitive and complex technologies to
accurately measure water quality. Critical mechanical and
electrical components are in regular contact with water and
must be routinely inspected, calibrated and serviced to prevent
damage and guarantee your water meets manufacturer’s
specifications.
Get Peace of Mind
with a Milli-Q®
Best-in-Class Service Plan
Get the most from your
Water Purification System from the
people who designed and built it.
Preventive
maintenance
visits
• Full annual
check-up from
certified Field
Service
Engineers
• Replacement
of aging
connections
and tubing
with our
Maintenance
Kit
• Standardized
visit reports
and traceable
record of care
Quality
certified
harmonized
expertise
• Dedicated
team of
qualified and
highly
specialized
Merck Service
employees
and certified
Field Service
Engineers
• Regularly
trained on
water
equipment,
technologies,
monitoring,
applications
and
regulations
• Harmonized
tools SOPs
for consistent
quality
worldwide
Rapid
solutions
• Priority call
status
• Unlimited
access to our
technical
support
hotline
• Assured and
prompt access
to spare parts
Genuine
spare parts
•
Our parts pass
stringent
quality tests
and are ISO®
9001-certified
• Certificate of
Conformity
accompanies
most parts,
for assured
system
certification
Traceable
auditable
documentation
tools
• Receive
detailed
diagnostic
reports and the
latest system
statistics
• Assured
archiving of
history of
service and
diagnostic
reports
Assistance for
regulated
environments
• Support of
GLP and cGMP
compliance
• Complete set
of qualified
tools for
validation
tests

3. Tailor Your Milli-Q®
Service Plan to
Meet Your Lab’s Needs
Choose the Service Solution that matches your application,
quality and budgetary needs.
Outstanding core features are at the heart of each Milli-Q®
Service Plan:
During the preventive maintenance visit, a
Milli-Q®
-certified Field Service Engineer
performs a complete review of your water
purification system, including:
• Comprehensive check of system specifications
• Replacement of aging parts using Maintenance Kit
• Hydraulics mechanics inspection
• Control of electronic settings monitoring devices
• Review testing of events, alarms and alerts
• Software updates
• Operator training
• Application assistance
•
Record of service history with traceability of
system parameters
• Auditable service operating procedures
For Regulated Environments:
• IQ/OQ/PQ qualification protocols
• Requalification protocols (OQ)
•
Maintenance procedures for consumables /
components traceability
Customize your service solution
with a range of options, including:
• Verification
• Calibration
• Sanitization
•
Scheduled consumables
and parts shipment
•
Additional preventive
maintenance visits
• Customized user training
Choose the service plan that’s right for your lab.
We provide a range of tiered service plans to meet the different needs of our
customers, from once-yearly maintenance to complete protection.
Maximize satisfaction minimize risk with
best-in-class, tailor-made support from Merck.
All Service Plans
Annual Preventive
Maintenance Visit
Genuine Parts from our
ISO®
9001:2008 Manufacturing Site
Certified Field
Service Engineers
Unlimited Access to Our
Technical Support Hotline

4. Lit. No. MK_BR1048EN, Ver. 1.0
2017 - 05250
06/2017
Copyright © 2017 Merck KGaA. All Rights Reserved. All Rights Reserved. Merck, Milli-Q and the vibrant M are trademarks of Merck.
ISO is a registered trademark of the International Organization for Standardization. All other trademarks are the property of their
respective owners.
For more information, please visit our website:
www.MerckMillipore.com/Milli-QServices
For more information on our Milli-Q®
Service Plans, please telephone,
e-mail or fax any questions to your local Milli-Q®
representative for
a prompt and informative answer.
Merck KGaA
Frankfurter Strasse 250
64293 Darmstadt, Germany