This document summarizes the work of Crossborder, a company that facilitates the legal import of vehicles from Canada into the United States. It discusses how being in a new position can be challenging, but that Crossborder has an incredible team that ensures all parts of the import process are connected to make it seamless for customers. The document includes praise from a customer who found working with Crossborder, and Anna specifically, to import a Dodge truck to be a professional and helpful experience.
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1. KUDOS TO CROSSBORDER
Being in a new position can be challenging – learning a new business and process at the best of times can make you feel
overwhelmed. Especially wanting to get everything right, and believe me there is a lot to get right in this business.
What we do is facilitate the ‘Registered Importing’ of a vehicle that a US resident has bought from a Canadian resident
…and that it gets over the border legally and the new owner can register and title their newly purchased vehicle in their
state.
This is a win for both parties; for that to happen we have to make sure all the moving parts are completely connected. I
certainly could not do that without the incredible team here at Crossborder, they are all always helping and contributing
to that success with me. So I happily share these kudos with the Crossborder Team of exceptional workmates! they truly
deserve it!
They are the reason we get compliments like this:
Anna, just wanted to give you and all at Cross Border a huge Thank You for providing such amazing
service. From the start of this process back in May, Anna was so professional and helpful to work with.
As a complete "rookie" at importing a car from Canada, particularly a Dodge Truck, Anna made the
experience and process seamless. She did the background check on the vehicle, cleared the vehicle for
import, personally met the seller and took in all necessary paperwork and photo's, while keeping me in
the loop of the status during the entire transaction. The hardest part was the 30 day wait for my new
truck. Title package was received and pickup at the Kent lot was a breeze. Thank You so much for your
personalized service Anna....You are truly an amazing asset to the Cross Border team!!!
Thank You again,
Sincerely,
Kevin Hyppa