Bastian Kluth is a senior IT project manager with over 20 years of experience managing projects in telecommunications, payments, and insurance. He has managed projects with budgets up to €3.5 million and teams of up to 10 people. Kluth is seeking a new position and provides details of his educational background, skills, and work history managing projects for companies like Amdocs and ACI Worldwide.

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Job Application Senior IT-Project Manager
Bastian Kluth
Willi-Lauf-Allee 4
D-50858 Cologne
Mobile +49-172-2157998
email bewerbung.bpk@gmx.de
*16.06.1975, Düsseldorf
German
single
PERSONAL STRENGTH
 empathetic
 authentic
 great communication
 strong leadership
 goal-oriented and decision making
 analytical
 diligent and reliable
 dedicated and open-minded
 honest
 stress resilient
INDUSTRIES AND DEPARTMENTS
 Telecommunication
o Mobile – Billing & CRM
o Cable – OSS Provisioning
 Payment Systems
o Credit Card Authorisation and Fraud
Management
 Insurance
o Life
o Pension
o Liability
o Car
CAREER
 Bachelor International Management
 Senior IT-Projectmanager
 PMP-Certification
 Group Leader
 Development Expert
 Job Instructor
 Programmer
 Data Processing Salesman
 German A-Levels
CORE COMPETENCIES
 Managing up to 10 Persons
 Budget up to € 3,500,000
 Software Development
 Leading International and Virtual Teams
 Offshoring (esp. India)
 Customer Support
 Technical and Managerial Requirement Analysis
 Quality Control
 Project Management-Software
DRIVING LICENSES
 BE
 C1E

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Curriculum Vitae
Internal Awards
 2011 „Award of Distinction“ by ACI Worldwide
 2008 „Employee of Excellence“ at Amdocs GmbH
 2006 „Employee of Excellence“ at Amdocs GmbH
 2005 „Project of the Month“ at Vodafone D2 GmbH
 2005 „Quality Award of the Vodafone Division“ by Amdocs GmbH
Employments Abroad
09/08 - 06/10 Schiphol, Netherlands; On-Site Management for Amdocs
05/01 - 08/01 Limassol, Cyprus, Training „on the job“ at Amdocs
03/97 - 08/98 Haifa, Israel, Volunteer
Career
01/14 - to date CONTINUATION OF STUDIES
PMP-RECERTIFICATION
10/10 - 12/13
SENIOR PROJECT MANAGER for ACI Worldwide EPS AG at Sulzbach am Taunus; Payment
Systems – Credit Card Authorisation
 Responsible for all customer projects of the largest customers in
o Switzerland, UBS Card – Center
o Germany, CardProcess GmbH
o Slovakia, First Data
 Short term assignments at Pluscard / Finanzinformatik in Saarbrücken and BNP
Paribas in Paris, France
 Implementation projects in the areas of credit card authorisation and fraud
management
 Covering all aspects of project management, specifically
o Budgets of up to € 3,500,000
o Up to eight employees
o Reporting to customers C-level
o Escalation management
o Introduction of project structures and a „war room“ concept
Termination Reason: restructuring / redundancy due to business operations

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04/01 - 06/10
DEVELOPMENT GROUP LEADER (AS PROJECT MANAGER) for Amdocs BV at the customer
offices of UPC in Schiphol, Netherlands; Telecommunication – Cable – OSS
 Coordination with the development centres in London, Leeds and India
 Leading deployment projects of Amdocs (Jacobs Rimell) cSpire for provisioning
cable modems
o Demand Management
o Creation of Specifications
o Ressource Planning
o Release Planning
o Escalation Management
o Support of Defect Analysis
o Assisting Software Architecture
o Complete Customer Communication
o On-Site Support during Go-Lives
Termination Reason: Moving back to Germany
SENIOR SUBJECT MATTER EXPERT / DEVELOPMENT EXPERT / DEVELOPMENT GROUP LEADER
for the Amdocs Software GmbH at the customer offices of Vodafone D2 GmbH, later
EDS, in Düsseldorf; Telecommunication – Mobile – Billing & CRM
 Project management of projects with major billing parts leading up to ten
employees
 Sub-project management in Billing and CRM Areas
 Line manager of 5 developers in the areas of billing and switch
 Consulting at T-Systems in Darmstadt
 Participation in various RFIs and RFPs
 Technical project leader of the product upgrade from Flexible Bill Formatter 3.5.3
to Bill Formatter 6.0.3
 Participation in a Market Readiness Reviews of the Amdocs Document Designers
as a Letter Management System for the Vodafone Global Division
 Coordination and fixing of software defects
 Support of test and production in the area of Bill Production
 Interface function between the customer and the software development in Cyprus
 Reference for various other applications, e.g. MAF, MPS, CRM, A/R, reference
data
Change Reason: internal relocation to the Netherlands
01/97 - 02/97
and
09/98 - 03/01
PROGRAMMER at the Provinzial Versicherungen in Düsseldorf; Insurance – Life,
Pension, Liability, Car
 All phases of software development
 Responsible for Y2K and €-introduction for the areas of life and pension insurances
 Implementation of 3rd party software
Termination Reason: enticement from Amdocs
03/97 - 08/98
VOLONTEER with "Aktion Sühnezeichen Friedensdienste" in Haifa, Israel instead of
being conscripted; Working with handicapped children, as well as intercultural and
international relationships

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Education
01/16
FINALISATION PART-TIME STUDIES „BACHELOR OF INTERNATIONAL MANAGEMENT“
at the FOM (Fachhochschule für Ökonomie und Management) in Neuss
Probable thesis „Virtual IT-Project Management with Outsourced Indian Teams – The
Effects of Communication in different Project Phases“
05/08 - to date PMP® (Project Management Professional) Certification
08/99 - 03/01
INSTRUCTOR for IT-apprentices at the Provinzial Versicherungen in Düsseldorf.
Training „Ausbildung der Ausbilder“ at the chamber of commerce IHK Düsseldorf
(08/2000) with successful degree
08/94 - 12/96
APPRENTICESHIP AS DATENVERARBEITUNGSKAUFMANN at the Provinzial Versicherungen
Düsseldorf in a network with Mannesmann Datenverarbeitung
02/86 - 06/94 A-LEVELS after attending „Otto-Hahn-Gymnasium“ in Monheim
07/85 - 01/86 Attending Gymnasium „Marianum“ in Leverkusen – Opladen
07/81 - 06/85 Attending elementary school „Lottenschule“ in Monheim
Honorary Engagement
2015 HEADCOACH american football under 15-team of the Leverkusen Tornados
2013 - to date REFEREE in the american football Referee Association NRW
2008 - 2010 COACH american football seniors team of the Leverkusen Tornados
2002 - 2009
MEMBER OF THE BOARD OF DIRECTORS in the club „Freunde und Förderer der Internationalen
Begegnungen mit Israel e.V.“
1998 - 2001 COACH american football youth team of the Monheim Sharks
2000 LEADER of an international youth exchange between in Israel and the Sinai
1992 - 2008
MEMBER OF THE BOARD OF DIRECTORS in „Arbeitskreis Partnerschaft mit Israel – Monheim
e.V.“

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Skill Profile
LANGUAGES
German - Mothertongue
English - business fluent (C2)
Hebrew - speaking fluent (B2)
Dutch - Beginner (A2)
Spanish - Beginner (A1)
Latin
PROJECT MANAGEMENT
Virtual Project Management
SDLC
Risk Management
Initiation
Planning and Design
Monitoring and Controlling
Reporting
Closing
Project Control
Agile Project Management
SOFTWARE MANAGEMENT
Installation
Quality Control
Analysis
Development
Specification
Testing
Maintenance

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APPLICATIONS SOFTWARE
Microsoft Word
Microsoft Excel
Google Apps for Work
Microsoft Power Point
Microsoft Project
Microsoft Visio
Salesforce
Microsoft Outlook
Amdocs Document Designer / Flexible Bill Formatter
WEB BROWSER
Google Chrome
Mozilla Firefox
PICTURE EDITING SOFTWARE
The GIMP
HARDWARE
PC-Systems
NETWORKS
Topologies
OPERATING SYSTEMS
Windows 8
Google Android
Windows XP
Sun Solaris 8 & 10
MVS/ESA & TSO/ISPF
DOS 3.3-6.0
PROGRAMMING LANGUAGES
C
COBOL
Basic
Pascal

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MARKUP LANGUAGES
HTML
SKRIPT LANGUAGES
DOS Batch
bash, sh, csh
JCL
PRESENTATION ARCHITECTURE LANGUAGES
AFP
DATABASE DEVELOPMENT
Oracle SQL
DB2
IMS
VARIOUS
Pedagogical Experience
Training Skills
(Bastian Kluth)
Cologne, Wednesday, 07 October 2015