2020 Allen County Commissioners Annual ReportGreg Burkett
This annual report from the Northeast Indiana Innovation Center provides an overview of their programs and services in 2020. It summarizes the results of a survey of 40 client companies which found that the top challenges for startup businesses were finding paying customers, business expansion, and commercialization hurdles. It also outlines the Innovation Center's focus on overcoming these common barriers through programs that develop entrepreneurial skills and connect local resources. Metrics are provided showing the Innovation Park's job and wage impacts as a Certified Technology Park. The report expresses appreciation to the County Commissioners for their support of entrepreneurship and innovation in the region.
Karl R. LaPan discusses 7 "tsunamis" of social change impacting innovation and entrepreneurship: 1) The aging population is starting businesses (Silver Tsunami). 2) Minority entrepreneurship is rising (Shifting Tsunami). 3) Jobs are being automated requiring new skills (Skills Tsunami). 4) Subscription models are growing in popularity (Subscription Tsunami). 5) Remote work is impacting satisfaction and office space needs (Satisfaction Tsunami). 6) Solo entrepreneurship and side jobs are increasing (Solo-preneurship Tsunami). 7) Remote work may cause urban flight requiring new commercial real estate models (Skyscraper Tsunami). These
Karl Lapan, CEO of The Northeast Indiana Innovation Center, discusses the role of innovation in the marketplace, and demonstrates that the path to innovation is rarely a straight line.
Talk given at Purdue University Fort Wayne on February 17, 2020
Providing the Best Customer Experience in Your ESOGreg Burkett
This document discusses providing excellent customer service experiences for entrepreneur support organizations (ESOs). It recommends measuring customer feedback through surveys and kiosks to understand pain points and highlights. Five key service principles for ESOs are outlined: 1) Listen to all customer feedback to engage and improve, 2) Help employees understand how their role fits the big picture, 3) Take responsibility for problems even if not your fault, 4) Encourage employees to deliver surprise and delight moments, and 5) Make small changes that can impact the customer experience. The document concludes by thanking foundations for supporting efforts to enhance customer experience.
Identifying the Hidden Obstacles that Suffocate Meaningful InnovationGreg Burkett
The document discusses obstacles that can suffocate meaningful innovation from a leadership perspective. It identifies organizational blind spots like mindset, culture, and structure that inhibit innovation. Specific leadership acts are described that can stifle innovation, such as being suspicious of new ideas, focusing only on efficiency over risk-taking, and believing the organization already knows everything. The conclusion emphasizes that experimentation, flexibility, and a culture that celebrates both successes and failures are needed to foster innovation.
2020 Allen County Commissioners Annual ReportGreg Burkett
This annual report from the Northeast Indiana Innovation Center provides an overview of their programs and services in 2020. It summarizes the results of a survey of 40 client companies which found that the top challenges for startup businesses were finding paying customers, business expansion, and commercialization hurdles. It also outlines the Innovation Center's focus on overcoming these common barriers through programs that develop entrepreneurial skills and connect local resources. Metrics are provided showing the Innovation Park's job and wage impacts as a Certified Technology Park. The report expresses appreciation to the County Commissioners for their support of entrepreneurship and innovation in the region.
Karl R. LaPan discusses 7 "tsunamis" of social change impacting innovation and entrepreneurship: 1) The aging population is starting businesses (Silver Tsunami). 2) Minority entrepreneurship is rising (Shifting Tsunami). 3) Jobs are being automated requiring new skills (Skills Tsunami). 4) Subscription models are growing in popularity (Subscription Tsunami). 5) Remote work is impacting satisfaction and office space needs (Satisfaction Tsunami). 6) Solo entrepreneurship and side jobs are increasing (Solo-preneurship Tsunami). 7) Remote work may cause urban flight requiring new commercial real estate models (Skyscraper Tsunami). These
Karl Lapan, CEO of The Northeast Indiana Innovation Center, discusses the role of innovation in the marketplace, and demonstrates that the path to innovation is rarely a straight line.
Talk given at Purdue University Fort Wayne on February 17, 2020
Providing the Best Customer Experience in Your ESOGreg Burkett
This document discusses providing excellent customer service experiences for entrepreneur support organizations (ESOs). It recommends measuring customer feedback through surveys and kiosks to understand pain points and highlights. Five key service principles for ESOs are outlined: 1) Listen to all customer feedback to engage and improve, 2) Help employees understand how their role fits the big picture, 3) Take responsibility for problems even if not your fault, 4) Encourage employees to deliver surprise and delight moments, and 5) Make small changes that can impact the customer experience. The document concludes by thanking foundations for supporting efforts to enhance customer experience.
Identifying the Hidden Obstacles that Suffocate Meaningful InnovationGreg Burkett
The document discusses obstacles that can suffocate meaningful innovation from a leadership perspective. It identifies organizational blind spots like mindset, culture, and structure that inhibit innovation. Specific leadership acts are described that can stifle innovation, such as being suspicious of new ideas, focusing only on efficiency over risk-taking, and believing the organization already knows everything. The conclusion emphasizes that experimentation, flexibility, and a culture that celebrates both successes and failures are needed to foster innovation.
2018 Report to the Allen County CommissionersGreg Burkett
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against developing mental illness and improve symptoms for those who already suffer from conditions like anxiety and depression.
Karl Lapan: Presentation to the Great Lakes International Innovation SummitGreg Burkett
The document discusses the Great Lakes International Innovation Summit and the Northeast Indiana Innovation Center (NIIC). It notes that entrepreneurship support organizations are growing rapidly but suffer from flawed business models. The NIIC focuses on earned income streams through its Innovation Park, which provides payroll, employment, and synergistic innovation. The Park is home to over 30 companies and recognized as a nationally designated Small Business Administration Women's Business Center of Excellence.
Access to Small Business Capital, Chicago FedGreg Burkett
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Student Entrepreneurship: Creating a Pipeline of Future EntrepreneursGreg Burkett
The document discusses the Northeast Indiana Innovation Center's Student Venture Lab program which aims to develop entrepreneurial skills in students. It provides results from both a US and Chinese version of the program, finding that the US students showed greater gains in entrepreneurial mindset and skills. The program includes workshops, mentorship, and funding for student businesses, and has supported over 100 student ventures over several years.
NIIC - Indiana Chamber Connect and Collaborate, 2017Greg Burkett
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
2018 Report to the Allen County CommissionersGreg Burkett
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against developing mental illness and improve symptoms for those who already suffer from conditions like anxiety and depression.
Karl Lapan: Presentation to the Great Lakes International Innovation SummitGreg Burkett
The document discusses the Great Lakes International Innovation Summit and the Northeast Indiana Innovation Center (NIIC). It notes that entrepreneurship support organizations are growing rapidly but suffer from flawed business models. The NIIC focuses on earned income streams through its Innovation Park, which provides payroll, employment, and synergistic innovation. The Park is home to over 30 companies and recognized as a nationally designated Small Business Administration Women's Business Center of Excellence.
Access to Small Business Capital, Chicago FedGreg Burkett
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
Student Entrepreneurship: Creating a Pipeline of Future EntrepreneursGreg Burkett
The document discusses the Northeast Indiana Innovation Center's Student Venture Lab program which aims to develop entrepreneurial skills in students. It provides results from both a US and Chinese version of the program, finding that the US students showed greater gains in entrepreneurial mindset and skills. The program includes workshops, mentorship, and funding for student businesses, and has supported over 100 student ventures over several years.
NIIC - Indiana Chamber Connect and Collaborate, 2017Greg Burkett
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.