The document summarizes the quality control process used by a company to produce dolls. It involves pre-production inspection of all parts to ensure they meet standards. During production, each process is inspected to identify and address any issues. Finally, quality control inspects the finished doll to ensure it meets specifications before packaging and delivery. The company's goal is to achieve defective rates below 3% during production and 1% after delivery to provide customers with dolls that meet their expectations.