SlideShare a Scribd company logo
Presentation on Essential verticals required to make an
OTA successful
• Changes recommended to enhance existing portal www.budgetair.in
• Utilization of complete home page
• Multiple language option
• Multiple payment options
• Detailed Flight information
• Customer Service
• Mobile App
• Creative Content
Agenda
Utilization of complete home page
• One page access to all kinds of travel needs (Ex – Air, car, hotel and train on the
home page) as this would be one stop for the customers to fulfill all their travel
requirements
Multiple language option
• Since India is diverse ,multiple languages would enhance the customer base
across the country
Multiple payment options
• We should have variety of payment options to make it Consumer friendly ( Ex – Paytm,
Paypal)
Detailed Flight information
Providing all possible travel details will help the traveler to plan well and will delight them
• Fare breakup with tax details
• Baggage allowance / Excess baggage surcharge
• Discount received, Miles/points earned
Customer Service
• Testimonials to upgrade the service rendered
• Toll Free customer service
• Chat service – to help the customer travel through the website and
provide solution to their travel related queries
Mobile App
• It is a simplified mechanism to have travel related information at your finger tips.
Creative Content
• A Technology that recaps the whole booking process to ensure the traveler
has not missed on any of his needs before confirming the booking
• Use of attractive words and phrases in accordance with travel terminologies
( Ex – Instead of FAST – it could be quick, Instead of cheap it could be
economical )
Conclusion
• There is always a scope for improvisation on minute aspects
which will definitely have a big impact on the business front
Joseph Sebastian - Presentation

More Related Content

Viewers also liked

Investigación usta
Investigación ustaInvestigación usta
Investigación usta
derecho usta
 
Perspectivas economicas
Perspectivas economicasPerspectivas economicas
Perspectivas economicas
isaig27
 
Lucio 1989 pedagogia,didactica (1)
Lucio 1989 pedagogia,didactica (1)Lucio 1989 pedagogia,didactica (1)
Lucio 1989 pedagogia,didactica (1)
rosarioscastro
 
25 free-coaching-tools-and-techniques
25 free-coaching-tools-and-techniques25 free-coaching-tools-and-techniques
25 free-coaching-tools-and-techniques
coachingclublibrary
 
Hechopunibley delito
Hechopunibley delitoHechopunibley delito
Hechopunibley delito
BEATRIZ AVILA
 
CV_BHOLA_1_
CV_BHOLA_1_CV_BHOLA_1_
CV_BHOLA_1_
Bhola Sahu
 
CURRICULUM VITEA
CURRICULUM VITEACURRICULUM VITEA
CURRICULUM VITEA
Mututa Gilbert
 
Term Paper Presentation
Term Paper PresentationTerm Paper Presentation
Term Paper Presentation
Shubham Singh
 
Examiner's_Report.
Examiner's_Report.Examiner's_Report.
Examiner's_Report.
Omari Nina
 
Sandeep Biradar - Kannada (PPT)
Sandeep Biradar - Kannada (PPT)Sandeep Biradar - Kannada (PPT)
Sandeep Biradar - Kannada (PPT)
Sandeep Biradar
 
Морская прогулка на катамаране в заливе Нячанг, Вьетнам
Морская прогулка на катамаране в заливе Нячанг, ВьетнамМорская прогулка на катамаране в заливе Нячанг, Вьетнам
Морская прогулка на катамаране в заливе Нячанг, Вьетнам
Александра Генеральская
 
Nolita_Resume
Nolita_ResumeNolita_Resume
Nolita_Resume
Nolita D'Silva
 
Foursight Company Profile (2)
Foursight Company Profile (2)Foursight Company Profile (2)
Foursight Company Profile (2)
Thauseef Ahmed
 
New in the market?
New in the market?New in the market?
New in the market?
shweta singh
 
mazeget ngs_C
mazeget ngs_Cmazeget ngs_C
mazeget ngs_C
Ronen Kozushner
 
Diapositivas de categorias fundamntales de la pedagogia
Diapositivas de categorias fundamntales de la pedagogiaDiapositivas de categorias fundamntales de la pedagogia
Diapositivas de categorias fundamntales de la pedagogia
rosarioscastro
 
Excellence in coaching the industry guide
Excellence in coaching the industry guideExcellence in coaching the industry guide
Excellence in coaching the industry guide
coachingclublibrary
 

Viewers also liked (17)

Investigación usta
Investigación ustaInvestigación usta
Investigación usta
 
Perspectivas economicas
Perspectivas economicasPerspectivas economicas
Perspectivas economicas
 
Lucio 1989 pedagogia,didactica (1)
Lucio 1989 pedagogia,didactica (1)Lucio 1989 pedagogia,didactica (1)
Lucio 1989 pedagogia,didactica (1)
 
25 free-coaching-tools-and-techniques
25 free-coaching-tools-and-techniques25 free-coaching-tools-and-techniques
25 free-coaching-tools-and-techniques
 
Hechopunibley delito
Hechopunibley delitoHechopunibley delito
Hechopunibley delito
 
CV_BHOLA_1_
CV_BHOLA_1_CV_BHOLA_1_
CV_BHOLA_1_
 
CURRICULUM VITEA
CURRICULUM VITEACURRICULUM VITEA
CURRICULUM VITEA
 
Term Paper Presentation
Term Paper PresentationTerm Paper Presentation
Term Paper Presentation
 
Examiner's_Report.
Examiner's_Report.Examiner's_Report.
Examiner's_Report.
 
Sandeep Biradar - Kannada (PPT)
Sandeep Biradar - Kannada (PPT)Sandeep Biradar - Kannada (PPT)
Sandeep Biradar - Kannada (PPT)
 
Морская прогулка на катамаране в заливе Нячанг, Вьетнам
Морская прогулка на катамаране в заливе Нячанг, ВьетнамМорская прогулка на катамаране в заливе Нячанг, Вьетнам
Морская прогулка на катамаране в заливе Нячанг, Вьетнам
 
Nolita_Resume
Nolita_ResumeNolita_Resume
Nolita_Resume
 
Foursight Company Profile (2)
Foursight Company Profile (2)Foursight Company Profile (2)
Foursight Company Profile (2)
 
New in the market?
New in the market?New in the market?
New in the market?
 
mazeget ngs_C
mazeget ngs_Cmazeget ngs_C
mazeget ngs_C
 
Diapositivas de categorias fundamntales de la pedagogia
Diapositivas de categorias fundamntales de la pedagogiaDiapositivas de categorias fundamntales de la pedagogia
Diapositivas de categorias fundamntales de la pedagogia
 
Excellence in coaching the industry guide
Excellence in coaching the industry guideExcellence in coaching the industry guide
Excellence in coaching the industry guide
 

Similar to Joseph Sebastian - Presentation

Cathay Pacific: Using Digital Analytics to Drive Global Customer Centric Insi...
Cathay Pacific: Using Digital Analytics to Drive Global Customer Centric Insi...Cathay Pacific: Using Digital Analytics to Drive Global Customer Centric Insi...
Cathay Pacific: Using Digital Analytics to Drive Global Customer Centric Insi...
Connie CHAN
 
B2c travel portal
B2c travel portalB2c travel portal
B2c travel portal
Embark Software
 
Itinerary || Mobile Application || Marketing Pitch
Itinerary || Mobile Application || Marketing PitchItinerary || Mobile Application || Marketing Pitch
Itinerary || Mobile Application || Marketing Pitch
Parakh Agarwal
 
Strategies for Successful Travel Portal Development
Strategies for Successful Travel Portal DevelopmentStrategies for Successful Travel Portal Development
Strategies for Successful Travel Portal Development
shwetaraj39
 
Strategies for Successful Travel Portal Development
Strategies for Successful Travel Portal DevelopmentStrategies for Successful Travel Portal Development
Strategies for Successful Travel Portal Development
shwetaraj39
 
Hajj and Umrah Software | Hajj and Umrah Booking System
Hajj and Umrah Software | Hajj and Umrah Booking SystemHajj and Umrah Software | Hajj and Umrah Booking System
Hajj and Umrah Software | Hajj and Umrah Booking System
WilliamJames754845
 
API Intui.travel transfer for OTAs 2017
API Intui.travel transfer for OTAs 2017API Intui.travel transfer for OTAs 2017
API Intui.travel transfer for OTAs 2017
Ilya Balakhnichev
 
MEADFA Presentation
MEADFA PresentationMEADFA Presentation
MEADFA Presentation
Michiel Munneke
 
TRAVEL PLATFORM DEVELOPMENT- TRAVEL PORTAL SOLUTION
TRAVEL PLATFORM DEVELOPMENT- TRAVEL PORTAL SOLUTIONTRAVEL PLATFORM DEVELOPMENT- TRAVEL PORTAL SOLUTION
TRAVEL PLATFORM DEVELOPMENT- TRAVEL PORTAL SOLUTION
yaminipatel2410
 
Owning the Travel Customer
Owning the Travel CustomerOwning the Travel Customer
Owning the Travel Customer
Prasanna Veeraswamy
 
Online booking system for car rental companies - Bespoke Car Rental Booking E...
Online booking system for car rental companies - Bespoke Car Rental Booking E...Online booking system for car rental companies - Bespoke Car Rental Booking E...
Online booking system for car rental companies - Bespoke Car Rental Booking E...
Orisys Infotech
 
Airline Ticketing Portal
Airline Ticketing PortalAirline Ticketing Portal
Airline Ticketing Portal
SharmiMehta
 
Airline Ticketing Portal
Airline Ticketing PortalAirline Ticketing Portal
Airline Ticketing Portal
SharmiMehta
 
Travel Platform Development, Travel Portal Solution
Travel Platform Development, Travel Portal SolutionTravel Platform Development, Travel Portal Solution
Travel Platform Development, Travel Portal Solution
aadhiyaeliza
 
About intui for affiliates_en
About intui for affiliates_enAbout intui for affiliates_en
About intui for affiliates_en
Ilya Balakhnichev
 
Michael Zaddach - Session B: Travelers & technology - it's an emotional journey
Michael Zaddach - Session B: Travelers & technology - it's an emotional journeyMichael Zaddach - Session B: Travelers & technology - it's an emotional journey
Michael Zaddach - Session B: Travelers & technology - it's an emotional journey
SITA
 
Flight Booking API For WordPress.pptx
Flight Booking API For WordPress.pptxFlight Booking API For WordPress.pptx
Flight Booking API For WordPress.pptx
FingeHolden
 
Intui.travel transfer for Affilates 2019
Intui.travel transfer for Affilates 2019Intui.travel transfer for Affilates 2019
Intui.travel transfer for Affilates 2019
Ilya Balakhnichev
 
Airline Ticket Booking System , Airline Ticketing Software
Airline Ticket Booking System , Airline Ticketing SoftwareAirline Ticket Booking System , Airline Ticketing Software
Airline Ticket Booking System , Airline Ticketing Software
aadhiyaeliza
 
Travel Portal Development Cost
Travel Portal Development Cost Travel Portal Development Cost
Travel Portal Development Cost
PaulRazvan4
 

Similar to Joseph Sebastian - Presentation (20)

Cathay Pacific: Using Digital Analytics to Drive Global Customer Centric Insi...
Cathay Pacific: Using Digital Analytics to Drive Global Customer Centric Insi...Cathay Pacific: Using Digital Analytics to Drive Global Customer Centric Insi...
Cathay Pacific: Using Digital Analytics to Drive Global Customer Centric Insi...
 
B2c travel portal
B2c travel portalB2c travel portal
B2c travel portal
 
Itinerary || Mobile Application || Marketing Pitch
Itinerary || Mobile Application || Marketing PitchItinerary || Mobile Application || Marketing Pitch
Itinerary || Mobile Application || Marketing Pitch
 
Strategies for Successful Travel Portal Development
Strategies for Successful Travel Portal DevelopmentStrategies for Successful Travel Portal Development
Strategies for Successful Travel Portal Development
 
Strategies for Successful Travel Portal Development
Strategies for Successful Travel Portal DevelopmentStrategies for Successful Travel Portal Development
Strategies for Successful Travel Portal Development
 
Hajj and Umrah Software | Hajj and Umrah Booking System
Hajj and Umrah Software | Hajj and Umrah Booking SystemHajj and Umrah Software | Hajj and Umrah Booking System
Hajj and Umrah Software | Hajj and Umrah Booking System
 
API Intui.travel transfer for OTAs 2017
API Intui.travel transfer for OTAs 2017API Intui.travel transfer for OTAs 2017
API Intui.travel transfer for OTAs 2017
 
MEADFA Presentation
MEADFA PresentationMEADFA Presentation
MEADFA Presentation
 
TRAVEL PLATFORM DEVELOPMENT- TRAVEL PORTAL SOLUTION
TRAVEL PLATFORM DEVELOPMENT- TRAVEL PORTAL SOLUTIONTRAVEL PLATFORM DEVELOPMENT- TRAVEL PORTAL SOLUTION
TRAVEL PLATFORM DEVELOPMENT- TRAVEL PORTAL SOLUTION
 
Owning the Travel Customer
Owning the Travel CustomerOwning the Travel Customer
Owning the Travel Customer
 
Online booking system for car rental companies - Bespoke Car Rental Booking E...
Online booking system for car rental companies - Bespoke Car Rental Booking E...Online booking system for car rental companies - Bespoke Car Rental Booking E...
Online booking system for car rental companies - Bespoke Car Rental Booking E...
 
Airline Ticketing Portal
Airline Ticketing PortalAirline Ticketing Portal
Airline Ticketing Portal
 
Airline Ticketing Portal
Airline Ticketing PortalAirline Ticketing Portal
Airline Ticketing Portal
 
Travel Platform Development, Travel Portal Solution
Travel Platform Development, Travel Portal SolutionTravel Platform Development, Travel Portal Solution
Travel Platform Development, Travel Portal Solution
 
About intui for affiliates_en
About intui for affiliates_enAbout intui for affiliates_en
About intui for affiliates_en
 
Michael Zaddach - Session B: Travelers & technology - it's an emotional journey
Michael Zaddach - Session B: Travelers & technology - it's an emotional journeyMichael Zaddach - Session B: Travelers & technology - it's an emotional journey
Michael Zaddach - Session B: Travelers & technology - it's an emotional journey
 
Flight Booking API For WordPress.pptx
Flight Booking API For WordPress.pptxFlight Booking API For WordPress.pptx
Flight Booking API For WordPress.pptx
 
Intui.travel transfer for Affilates 2019
Intui.travel transfer for Affilates 2019Intui.travel transfer for Affilates 2019
Intui.travel transfer for Affilates 2019
 
Airline Ticket Booking System , Airline Ticketing Software
Airline Ticket Booking System , Airline Ticketing SoftwareAirline Ticket Booking System , Airline Ticketing Software
Airline Ticket Booking System , Airline Ticketing Software
 
Travel Portal Development Cost
Travel Portal Development Cost Travel Portal Development Cost
Travel Portal Development Cost
 

Joseph Sebastian - Presentation

  • 1. Presentation on Essential verticals required to make an OTA successful
  • 2. • Changes recommended to enhance existing portal www.budgetair.in • Utilization of complete home page • Multiple language option • Multiple payment options • Detailed Flight information • Customer Service • Mobile App • Creative Content Agenda
  • 3. Utilization of complete home page • One page access to all kinds of travel needs (Ex – Air, car, hotel and train on the home page) as this would be one stop for the customers to fulfill all their travel requirements Multiple language option • Since India is diverse ,multiple languages would enhance the customer base across the country
  • 4. Multiple payment options • We should have variety of payment options to make it Consumer friendly ( Ex – Paytm, Paypal) Detailed Flight information Providing all possible travel details will help the traveler to plan well and will delight them • Fare breakup with tax details • Baggage allowance / Excess baggage surcharge • Discount received, Miles/points earned
  • 5. Customer Service • Testimonials to upgrade the service rendered • Toll Free customer service • Chat service – to help the customer travel through the website and provide solution to their travel related queries Mobile App • It is a simplified mechanism to have travel related information at your finger tips.
  • 6. Creative Content • A Technology that recaps the whole booking process to ensure the traveler has not missed on any of his needs before confirming the booking • Use of attractive words and phrases in accordance with travel terminologies ( Ex – Instead of FAST – it could be quick, Instead of cheap it could be economical )
  • 7. Conclusion • There is always a scope for improvisation on minute aspects which will definitely have a big impact on the business front