Jayson Bailey presents his technical communication capstone portfolio. The presentation demonstrates his understanding of the program outcomes related to rhetorical knowledge, critical thinking/reading/writing, processes, and knowledge of conventions. Bailey completed coursework and projects in these areas, including an Adobe Muse help file, feasibility report, field report, formal proposal, and logo design. He summarizes how the portfolio shows his achievement of recognizing roles/conventions, considering context/language, understanding processes, and valuing research/information in technical communication.

1. Technical
Communication
Capstone
Presented by Jayson Bailey for
TWC490
Arizona State University Fall
2013

2. Portfolio Purpose
This presentation will demonstrate my
understanding of the program
outcomes and my skill set as it relates
to technical communications.

3. Outcomes
• Rhetorical Knowledge
• Critical Thinking, Reading,
Writing
• Processes
• Knowledge of Conventions

4. Rhetorical Knowledge
Outcomes
• Identify, articulate, and
focus on a defined purpose
(RK1)
•
• Respond to the need of the
appropriate audience (RK2) •
• Respond appropriately to
different rhetorical situations
(RK3)
• Use conventions of format
and structure appropriate to
the rhetorical situation
(RK4)
•
• Adopt appropriate voice,
tone, and level of formality
(RK5)
how readers respond to it
(RK6)
Write in multiple genres
(RK7)
Understand the role of a
variety of
technologies/media in
accessing, retrieving,
managing, and
communicating information
(RK8)
Use appropriate
technologies to organize,
present, and communicate
information to address a

5. Adobe Muse Help File:
TWC445

6. Adobe Muse Help File:
TWC445

7. Feasibility Report: TWC301

8. Brochure Design: TWC411

9. Rhetorical Knowledge
Outcomes
 Identify, articulate, and
focus on a defined purpose
(RK1)

 Respond to the need of the
appropriate audience (RK2) 
 Respond appropriately to
different rhetorical situations
(RK3)
 Use conventions of format
and structure appropriate to
the rhetorical situation
(RK4)

 Adopt appropriate voice,
tone, and level of formality
(RK5)
how readers respond to it
(RK6)
Write in multiple genres
(RK7)
Understand the role of a
variety of
technologies/media in
accessing, retrieving,
managing, and
communicating information
(RK8)
Use appropriate
technologies to organize,
present, and communicate
information to address a

10. Critical Thinking, Reading &
Writing Outcomes
• Use information, writing, and reading for inquiry learning,
thinking, and communicating (CTRW1)
• Understand that research and writing is a series of tasks,
including accessing, retrieving, evaluating, analyzing, and
synthesizing appropriate data and information from sources
that vary in content, format, structure, and scope (CTRW2)
• Understand the relationships among language, knowledge,
and power including social, cultural, historical, and
economic issues related to information, writing, and
technology (CTRW3)
• Recognize, understand, and analyze the context within
which language, information, and knowledge are produced,
managed, organized, and disseminated (CTRW4)

11. Field Report: TWC431

12. Formal Proposal: TWC443

13. Logo Design: TWC411

14. Critical Thinking, Reading &
Writing Outcomes
 Use information, writing, and reading for inquiry learning,
thinking, and communicating (CTRW1)
 Understand that research and writing is a series of tasks,
including accessing, retrieving, evaluating, analyzing, and
synthesizing appropriate data and information from sources
that vary in content, format, structure, and scope (CTRW2)
 Understand the relationships among language, knowledge,
and power including social, cultural, historical, and
economic issues related to information, writing, and
technology (CTRW3)
 Recognize, understand, and analyze the context within
which language, information, and knowledge are produced,
managed, organized, and disseminated (CTRW4)

15. Process Outcomes
• Be aware that it usually takes multiple drafts to create and
complete a successful text (P1)
• Develop research and writing strategies appropriate to the
context and situation (P2)
• Develop flexible strategies for generating, revising, editing,
and proof-reading (P3)
• Understand research and writing as an open process that
permits writers to use later invention and re-thinking to
revise their work (P4)
• Understand the collaborative and social aspects of
research and writing processes (P5)
• Learn to critique their own and other’s work (P6)
• Learn to balance the advantages of relying on other with
the responsibility of doing their part (P7)

16. Adobe Muse Help File:
TWC445

17. Feasibility Report: TWC301

18. Process Outcomes
 Be aware that it usually takes multiple drafts to create and
complete a successful text (P1)
 Develop research and writing strategies appropriate to the
context and situation (P2)
 Develop flexible strategies for generating, revising, editing,
and proof-reading (P3)
 Understand research and writing as an open process that
permits writers to use later invention and re-thinking to
revise their work (P4)
 Understand the collaborative and social aspects of
research and writing processes (P5)
 Learn to critique their own and other’s work (P6)
 Learn to balance the advantages of relying on other with
the responsibility of doing their part (P7)

19. Knowledge of Conventions
• Learn common formats for different genres (KC1)
• Learn standard tools for accessing and retrieving
information (KC2)
• Learn and apply appropriate standards, laws, policies, and
accepted practices for the use of a variety of technologies
(KC3)
• Develop knowledge of genre conventions ranging from
structure and paragraphing to tone and mechanics (KC4)
• Apply appropriate means of documenting their work (KC5)
• Control such surface features as syntax, grammar,
punctuation, and spelling (KC6)
• Understand and apply legal and ethical uses of information
and technology including copyright and intellectual property
(KC7)

20. Adobe Muse Help File:
TWC445

21. Feasibility Report: TWC301

22. Achieved Outcomes
• Recognizing and defining the roles, conventions,
needs, and purposes associated with technical
communication – Rhetorical Knowledge
• Recognizing the value of relationships, context,
language and other beliefs and behaviors in
communication – Critical Thinking, Reading, Writing
• Understanding of processes involved in defining,
shaping, and producing technical communication
materials - Processes
• Understanding of how to research and value
information, along with considering appropriate legal
and ethical considerations associated with the

23. Thank You
Thank you for taking
the time to view my
capstone
presentation. I’d like
to take this
opportunity to thank
my instructors at
Arizona State
University for their
support and
contribution to my
education. I’d also like
to thank my many

24. The End