Jason Usher has over 20 years of experience in retail and customer service roles. He currently volunteers as a supervisor at an RSPCA charity shop, does freelance web design work, and has self-published several books. He has a range of skills including supervising staff, stock management, cash handling, computer skills, and customer service.

1. Jason Usher
11, Bellropes Square, Ecton Brook, Northampton NN3 5AQ
07961 950321
jasonjangel@aol.com
Key Skills
• Work On My Initiative & Working Within A Team. Love Gadgets & Technology.
• Supervising New Retail Staff Recruits. Arranging Shop Orders.
• Computer Skills Prevalent In Using Microsoft Packages
• Cash Handling & Telephone & In-Store Customer Service Skills.
Employment History
Full Time Supervisor Volunteer. RSPCA Charity Store. Northampton.
August 2015 To Date. Helping With The Running Of The Charity Store.
Testing The Electricals & Technology. Computers, Laptops. Gadgets.
Hours And Days I Voluntarily Work: Mon, Weds,Thurs & Fri. 9AM-4:30PM
Part Time Freelance Web Designer. (Whenever Work Is Available/Flexible)
Sept 2012 To Date.
Designing Websites & Publishing Online, For Companies & Clients.
Using Information Technology For General Research Into Websites.
Part Time Author (To Date)
• Self-Published With Amazon Createspace & Kindle.
• 5 Paperbacks & 5 Kindle Ebooks. Between 2008 to 2014.
• Produced The Book Interior Images Using Poser, Vue & Photoshop
Argos Abington Street. Northampton. – Supervisor. Nov 2005 - Feb 2012
• Stock Ordering & Reserving Orders.
• Arranging Orders For Customers Over The Phone & Online.
• Supervising Staff & Arranging Staff Tasks.
• Putting Away Stock & Stock Checking.
• Helping With Customer Enquires & Dealing With Invoices
Booker’s Cash & Carry - Till Scanner/Delivery Assistant. June 2003 - Nov 2005
• Scanning Customer’s Products
• Maintaining high customer service levels & cash handling
• Ensured all customer queries or complaints were handled efficiently
• Liaised with other team members to ensure work targets were met
• Help with delivery driver to delivery to shops & stores
Argos Superstore St. Peters Way N’PTON Sales Assistant. Oct 1997- May 2003
• Serving Customers, Handling Cash & Complaints
• Assisted In The Stock Control Of Merchandise In The Store
• Using An In-House Computer System
• Phone & Online Customer Services
• Helping With Security On Shop Floor.

2. MGM Cinemas. Northampton. Cinema Usher. May 1995-Sept 1997
Serving Customers At The Movie Screens. Cleaning The Screens.
General Security. Supervising New Staff. Taking Film Tickets Orders.
Education
City & Guilds Entry Level Extended Cert In Employment Development. (Entry3)
Exam Taken At Northampton College: May 2014. Passed: August 2014
British Safety Council Level 1 Cert Health & Safely At Work March 2010
Passed & Rewarded
Kitison College, Leeds University 1987-1989
BTEC National/NVQ Levels 1 and 2; Diploma in Drama.
IT. Computing, Interior/Graphic Design & Proof Reading
Whitworth House School, Co. Durham 1982-1987
GCSE’s 6 A-C passes including Maths and English
Dinsdale Park School. Darlington. Co.Durham 1979-1982
Knightsbridge School. Knightsbridge. London 1975-1979
Interests and Hobbies
In my spare time I enjoy cycling, foreign travel and meeting new people. I am an avid
reader of all genres of books including history, nostalgia & science fiction. I have both
written & self-published books. I like to hand draw & computer draw using CGI
software designing movies posters & comic books. Using Information Technology.
I Enjoy Social Networking Using Facebook & Twitter. Love Gadgets & Technology.
Producing Flash design banners for use on websites and Dee-Jaying.
I Also Repair Laptops. Fixing new hard drives & graphic cards. Upgrading GB Ram.
Claim To Fame:
Once Donated My Own Artwork To The Cancer Research UK Art For Life In 2004
The Artwork Raised Over £5000 Pounds For Cancer Research.
My Name Of My Artwork: AGE OF AQUARIUS
References Available Upon Request