The document appears to be notes from the Service Design Conference Amsterdam 2008 and contains 10 bullet points on various topics: 1) People are connected to more information than ever before in history. 2) The opportunity for collective action is bigger than ever. 3) Mechanisms for filtering information are the best they've ever been.

1. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 12 I AM EXCITED TO BE ALIVE NOW BECAUSE:

2. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 11 I HAVE A FEW THINGS IN MY LIFE THAT ARE NOT PERFECT:

3. Service Design Conference Amsterdam 2008 24/11 connect . Ivo Gormley - thinkpublic 01 PEOPLE ARE CONNECTED TO MORE INFORMATION THAN EVER BEFORE IN HISTORY.

4. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 02 I BOUGHT 2 TYPEWRITERS ON EBAY BY MISTAKE, AND BY THE TIME I'D GOT THEM I'D ALREADY BORROWED ANOTHER ONE FROM A FRIEND.

5. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 03 WE HAVE THE BIGGEST OPPORTUNITY EVER, FOR MOBILISING COLLECTIVE ACTION.

6. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 04 I DON'T DO AS MUCH EXERCISE AS I USED TO. PARTLY BECAUSE I LIVE SO CLOSE TO WORK.

7. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 05 WE HAVE THE BEST MECHANISMS EVER, FOR FILTERING INFORMATION.

8. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 05 MY DESK IS A BIT OF A MESS

9. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 07 WE CAN COLLABORATE WITH MORE PEOPLE THAN EVER BEFORE.

10. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 08 I FEEL I SPEND TOO MUCH TIME ON MY COMPUTER

11. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 09 WE CAN EXPRESS OURSELVES ON A GLOBAL SCALE

12. Service Design Conference Amsterdam 2008 24/11 connect . Please insert here your agency/company/university name 10 I STILL MUMBLE