It was inded possible-prepress

It was indeed possible...
It’s all about imagineering.
D.R.M.
Central Railway
Nagpur 440 001
Published by : Dy. Chief Manager, Printing & Stationery, Central Railway Printing Press, Byculla, Mumbai-27
December 2013 Designed by : Headliners  e-mail : headlinersadvertising@gmail.com

A rare photograph of the Nagpur
Railway Station in early 1920’s. This
station was built using the locally
available Saoner sand stones.

Dedicated to 15,700 strong
‘Team Nagpur’
Anyone who lives within their means,
suffers from a lack of imagination
Oscar Wilde
INDEX
Nagpur – The Orange City 4 - 7
Nagpur Station – Where India Crosses 8 - 23
Heritage Station Building – Glory Restored
Buland - NG Heritage Steam loco – The lost Jewel
The New Façade On Eastern Side
The New Home Platform On Eastern Side
Escalators
New Waiting Longue
Narrow Gauge Connection
Nagpur Station - Journey To the ‘World Class’Has Really Begun
Ajni Has Seen All 24 - 31
Ajni Railway Colony
Ajni Health Unit
Rail Boulevard
Electric Loco Shed,
Ajni - Adarsh Station
Wardha - Sewagram – Gandhiji’s Rural experiment lab. 32 - 33
Why Gandhiji chose Wardha- Sewagram
Other Stations – New Look 34 - 35
Betul
Parasia
Barbatpur
Dhamangaon
Infrastructure – faster upgradation 36 - 45
Nagpur RRI - Commissioning - A Surprisingly Pleasant Experience
Conversion of Goods Sheds from half rake length to full rake
length
New Private Freight Terminals
Execution of Traffic Facility Works in the same year of sanction
Ajni – development as terminus
Wardha – Extension of PF-3 by 3 coaches
Speeding up of the deposit works of state agencies
Spandan – State of the Art Control Office
Parasia – Chhindawara – One Train Only system to Absolute
block Working system
Ballarsha Yard Remodelling
DRM Office – A new identity
Satpura Club
Innovations And Imagineering 46 - 49
UMLC Counsellors
Switching over to full ECS
Earning Contract Module
Bio-Metric Attendance
First Solid state electronics interlocking - At Bharatwada Station
Safety Superstar Awards
Materials Management Information System (MMIS)
Rail Kala Sangam
The Customer is King 50 - 57
Base kitchens at Nagpur & Ballarshah - Transformation
to World Class
Nagpur Retiring Rooms – Rebranding as Maharaja Retiring
Rooms
First ever special train from Nagpur
Exclusive Waiting Room for ladies
Nagpur Station Mechanised Cleaning
Hope : Help On the spot to Passengers in Emergency
Vidarbhachi Ladki – Sweagram express
Novel Coach Indicator/Coach Guidance System
Public information system
Courtesy Seminars For Front-line-staff
Security System
World Class Station Development possibility on East side
Employees are customers too 58 - 63
Running rooms & lobbies - A home away from home
Gunjan – an auditorium with difference
ASTHA – A Mile-stone in staff grievance redressal
Divisional Railway Hospital Nagpur – Total Transformation
through SEHAT
Cost Cutting – The Survival Tool 64 - 71
Stalling Of Stallings
Increase In use of 3-phase locos
Traction Energy Conservation
Rs. 1.56 Cr. saving in Engergy expenditure
with investment of Rs. 9.8 lacs
Ghat Section Working
PSR Relaxations
Drastic Reduction In OT
Operational Efficiency
Elimination of tanker water supply at Nagpur
Stoppage Of The Coverage Of OBHS Trains By CTS
Successful Outsourcing Of Services
Surrendering Of Posts
Common/Mini Line Boxes and outsourcing of Loading/Unloading
activities
The New Paradigm of Operations : Nagpur – Ajni bypass 72 - 75
Performance is paramount 76 - 77
Heavy Rain and the aftermath 78 - 83
Team Nagpur – There is no“I”in it 84 - 85
Down Memory Lane 86 - 87
Bouquets & Brickbats 88 - 89
Media Speak 90 - 93

Introduction and Acknowledgements
IR's legacy is so stupendous and its track record, barring some recent issues,
so brilliant that, carrying on the baton forward, even at Divisional level,
equally well, against all odds and expectations is nothing less than an ordeal.
IR is having the distinction of a much superior work culture. This may be due
to the inherent requirement of discipline and coordination among various
organisational components which together produce rail transportation.
Thus for any team to get noticed in such a setup, really remains a challenge.
Background of this book, has thus been set in that legacy- more than a
century and a half old and yet continuing ever stronger
As part of the same tradition, this humble effort of Team Nagpur attempts to
bring out the outcome of a sincere Team Work, in the adverse circumstances
of fund shortage, vacancies, super saturated Line capacities, rising revenue
expenses and shrinking outlays and ever increasing expectations from
Passengers, Public, Staff, Unions etc. Where adversities and constraints
were taken as opportunities and expectations as challenges. More stress
was given to output and outcome than outlays. Every possible effort was
made to recycle and reuse anything and everything from water and wood to
steel and structures. While Cost Cutting was a Mission whether by
downsizing, rightsizing, outsourcing, energy conservation. Or by increasing
efficiency by increasing speeds, removing restrictions (without costs),
maximising asset utilisation and minimising failures, stallings etc.
Increasing earning was a relentless pursuit using any and every opportunity
from Passenger and Freight services to ticket checking and publicity. Infra
building was guided by goals of utility, quality, speedier execution & utmost
economy and even without cost - a work like 4km long Bypass Line from
Nagpur to Ajni with bi-directional signalling, actually a 3rd line, really came
without cost by merely executing already sanctioned works simultaneously
accommodating this facility entailing no extra cost. Several path breaking
initiatives were taken by the Division within its limited resources, like
introduction of Nagpur starting Specials for the first time ever, using lie over
rakes, Computerisation of Commercial Earning Contracts management,
which received an award of Rs 50,000/- from FC, being an innovation to be
implemented all over IR, as also deployment of 'UMLC Safety Counsellors'
again for the very first time' which was later adopted by several other
divisions and Railways etc. The most innovative Divisional initiative of
course, was long pending commissioning of Nagpur RRI without N.I. and
without much traffic disruption, in the backdrop of catastrophic
apprehensions. Thus, earning for the Division not only appreciations, but a
rare Rs 2 lakh award from CRB and Rs 5 lakh award from GM, enabling all
Team Members to have customised dial watches as mementoes. Several
important works got completed within same year of sanction, enabling
Division to receive the newly instituted 'GM's Shield for Speedier Execution
of Works' in 2013. Quite a lot of 'Innovative Imagineering' had to be at work
apart from plain engineering.
However, the real emphasis was on quality of services delivered, whether to
an external customer or an internal one. World Class Base Kitchens at
Nagpur & Ballarshah, rebranded 'Maharaja Retiring Room' at Nagpur
HOPE(Help On-the-spot to the Passengers in Emergency) or 320-Seater
state-of-the-art Gunjan Auditorium constructed creatively, Total
Transformation of Nagpur Divisional Hospital or ASTHA (Assistance to the
Staff Through Instant Action) which rendered more than 31000 time bound
services to the staff in two years through Personnel Branch, and so on. Idea
here is, not at all to list out achievements, but only to underline the fact that,
it is ordinary people who give extraordinary performance in an enabling
atmosphere and people do rise to calibrated higher expectations at times.
Credit for the same is theirs, but the real beneficiaries are the users and the
system.
Remarkable mutual concern and accommodation was shown by all
departments, which is the hallmark of railway working and rather an
inescapable need. An atmosphere of concern instead of complaints, went a
long way in Team Working. It was so heartening, seeing individual bright
officers going beyond mundane departmentalism, even when they were
under pressure to act otherwise. In a way its a challenge for a DRM to
integrate with each department’s working and to be aware of their
strengths, weaknesses, pains and potential so much, so that each one makes
him privy to its pains and pleasures. Friday Meetings with BOs were a
delight with business lunch menus and Cafe Coffee Day Coffee from the
machine installed in office, which all BOs could tap anytime, at hardly any
cost, incidentally. My only wish is that, each Team Member, including myself
carries these lessons and experiences over to their next Teams, as we
perpetually work in teams, one after another, that‘It Was Indeed Possible’to
deliver something, where expectations were so low in the face of daunting
pessimism, helplessness and hopelessness, which can be a source of little
consolation and confidence as we go along. Also this effort may, perhaps,
give an interesting insight, to those who care to glance through these pages.
There were many ups, but of course a few downs. However, given the
positive momentum they could be negotiated well. Its said, the real test of
a team lies in the fact, that how lightly, pleasantly and stress freely it carries
its responsibility and yet delivers. Series of awards, shields, unbelievable no.
and quantum of group cash awards (over Rs.55 lacs in two years) from
MR/MOSR/CRB/GM so generously and appreciatively sanctioned, public and
media appreciation and their indulgence to overlook several obvious
shortcomings, and above all a higher moral of 15,700 Railwaymen & Women
of the division, their wholesome feelings clearly visible in their uplooking
performance graph etc. were little testimonies of the same. ASTHA to staff,
HOPE to passengers and SEHAT to patients, all delivered, without any
distress. Handing over of awards to individual staff at the porch in the
morning when staff gather to start the day magnified their impact,
particularly 'Safety Superstar Awards' given instantly for spotting safety risk.
As a result, Division received the GM's Efficiency Shields, for the Overall Best
Performing Division, for both consecutive years along with several other
departmental shields. Nagpur, CR, was earlier also a better division, having
received the GM’s overall efficiency shield in previous two consecutive years,
under my predecessor and therefore, doing better was even, otherwise a
challenge. The division was also bestowed with‘Rail Mantri Rajat - Padak’
handed over by CRB on 12.11.2013 in Rail Bhavan and prestigious“National
Energy Conservation Award”handed over by Hon‘ble President of India,
Shri Pranab Mukherjee on 16.12.2013 in Vigyan Bhawan, New Delhi.
Really heartening, was the support and cooperation, voluntarily coming
forward from both the Unions and other Associations. No endeavour can
succeed unless the people at the cutting edge, generally think and act alike
and develop commitment towards common goals. Personal rapport with
Union representatives was particularly helpful in this regard. DRM's
secretariat functioned efficiently amongst all pulls, pressures, deadlines, and
that was an strength.“My heartfelt thanks to each and every teammate
present & past, and all those spread over length and breadth of the division,
and whose names couldn't appear here due to space constraint, for being
so constructively and willingly cooperative and collaborative. My best
wishes to them”. Above all it was generous help and support of HQrs
particularly GM, AGM and all PHODs which enabled the Divn. To achieve
what it has. My tenure started in Oct ’11 with Shri Kul Bhushan, as GM, C. Rly.
His initial tips, guidance and counselling based on his profound experience
were very handy. After elevation of Shri Kul Bhushan as Member Electrical,
Rly. Board in Nov. ’11, Shri Subodh Jain took over as GM, C. Rly. His inspiring
leadership and all round support at every step and his deep involvement
with every facet of working, made the real difference not only to Nagpur
Divn. but the entire C. Rly. as one could see. By the time he left in April ’13,
foundation of our performance was laid. Shri B. P. Khare, the new GM, C. Rly.
continued the strong support to the Division, helping it cope up with
unforeseen flooding and breaches, successfully and admirably. The entire
division and I personally feel grateful for these generously affectionate
gestures. Our profound regards to the entire HQrs. and hearty best wishes.
Last but not the least, it was, the untiring efforts of Shri S. G. Raut/LI and
Shri P. T. Shende/PS, and D. D. Sharma of Headliners wich was instrumental in
putting this book together so well.
2 3
Brijesh Dixit, DRM, Nagpur
in his office

4 5
Nagpur draws its name from the river which flows through the city in the
serpentine path and it is, therefore, named Nag. Even the seal of Nagpur
Municipal Corporation depicts a Nag (Cobra) in the water of a river.
The city is dotted with natural and man-made lakes with Ambazari lake
being the largest. Other natural lakes include Gorewada lake and
Telangkhedi lake. Sonegaon lake along with Gandhisagar Lake are
man-made lakes created by city’s historical rulers. Nag river, along with
nallahs form the natural drainage pattern for the city. Nagpur is known
for its greenery and was judged as the cleanest and second greenest in
India after Chandigarh in 2013.
Nagpur was founded by the Bakht Buland Shah, a prince of Gond
Kingdom in 17th century and later became a part of the Maratha Empire
under the Royal Bhonsale dynasty in 1751. The British East India
Company took over Nagpur in the 19th century and made it the capital
of the Central Provinces and Berar in 1861.
The advent of the Great Indian Peninsula Railway (GIPR) in Nagpur, in
1867 spurred its development as a trade centre. History tells, Grain riots
in the city of Nagpur had begun in 1869. Though there was no famine in
Nagpur, the prices of grain were very high due to famine in the adjoining
areas, in the north around Jabalpur and in the North East around
Rajnandgaon and Raipur. Large scale relief was offered under
work-for-pay schemes. Mortality, both from starvation and
accompanying epidemics, was very high: approximately 1 million people
are thought to have died as a result of the famine. Presence of so many
lakes in Nagpur city, probably had some connection to such famines.
It is said that some NG Railway Lines came up around Nagpur as relief
works.
After the first reorganisation of states, the city lost its status as the capital
city. However, following the informal "Nagpur Pact" between political
leaders, it was made the second Capital of Maharashtra.
NAGPUR
The Orange City
Ambazari Lake
‘Zero Mile Pillar’in Nagpur City

6 7
Nagpur is known as“Orange City”owing to the area around it being the
large scale producer of this tropical juicy fruit. The city is surrounded by
orange orchards and homes its wholesale market, which is just adjacent
to Nagpur station. Railway lines pass through orchards and present
enchanting sights. Even, Cotton Market being located next to Nagpur
station may not be a coincidence, as both orange & cotton must be“bulk
commodities”at that time and their markets needed to be close to
Railway station for transportation. The cotton market has now been
converted into vegetable market, as the bulk market of cotton has been
shifted out of the city.
Nagpur has also earned several other nick names. One of the most
famous being“Zero Mile”city as it lies at the geographical centre of the
country with the‘Zero Mile Pillar’placed right at the geographical centre
of India.
Nagpur is also called the "Tiger Capital of India" as it connects
many tiger reserves in India to rest of the country and the world.
It is surrounded by number of wild life sanctuaries of International
repute like Tadoba, Kanha, Pench etc. Dense forests of this area were so
famous that the well known British author, Rudyard Kipling chose this
area as his inspiration for several forest books he authored.‘Jungle Book’,
a collection of his stories was amongst them.
The Seeonee (pronounced as Seoni), a place near Nagpur was closely
associated with Kipling.
Nagpur has some grand old churches. High quality teak timber from
these forests is popular as CP teak, and is famous for use in high quality
furniture and building work.
Another very distinctive feature of the city and region known as
‘Vidarbha’is, very hot and dry summers. Maximum ambient temperature
hovers around 500
C. for weeks, due to being located close to‘Tropic of
Cancer’. At the end, arrival of monsoon provides real pleasant relief.
Perhaps, it is intense heating of this tropical region of India which sucks
“monsoon clouds”to Indian Peninsula from high seas, where they are
formed.
Wild life in the area was so dense that, as per
folklore, a Pointsman of a station near Amla
had to spend a whole winter night up at the
signal post where he climbed to light the
signal lamp in the evening, and in the mean-
while a Tiger reached the foot of the post.
Futala Lake SFS Church, one of the Grand Old churches of Nagpur

8 9
NAGPUR STATION
Where India Crosses
Nagpur Station 1925
‘Diamond Crossing’– at Nagpur station. Thanks to Mr. Subodh Jain, Member Engineering, Railway
Board, crippling 10 kmph speed restrictions have now been removed/ relaxed after introduction of
its innovative design named‘POLARIS’.

10 11
Although Railway in India was born at Mumbai (earlier
Bombay) in 1853, it quickly established a direct connection
with Vidarbha because of large cotton growing areas here.
Within 14 years of its inception, railways reached Nagpur in the
year 1867. Further development of railway network in
Vidarbha took place to facilitate transportation of cotton
grown here to textile mills of England. These mills in England at
that time were leading the industrial revolution.
The Provincial Government of the Central Province on the
recommendation of the Famine Commission constructed
Nagpur - Chhatisgarh Railway. This was a MG Line whose
construction began in 1878 and was completed in 1882.
Bengal – Nagpur Railway Company was formed in 1887 which
took over Nagpur – Chhattisgarh Railway and converted it into
broad gauge. It further extended the line and joined it with the
network of the East Indian Railway at Asansol. This was the
fore-runner of erstwhile South Eastern Railway, which has now
been trifurcated into South Eastern Railway, East Coast Railway
and South East Central Railway.
Nagpur - Bhusawal line was doubled in the period 1918 - 1922.
Around the same time GIP Railway completed Itarsi – Betul
section in 1913, Betul – Amla in 1914, Narkher – Nagpur in
1923 and Amla – Narkher in 1924. Thus Nagpur was placed
right at the junction of North - South and East - West corridors.
Coincidentally, both North - South & East - West, railway as well
as road corridors cross here. Hazira – Kolkatta National
Highway no. 6 and Kanyakumari – Varanasi National highway
no. 44 (earlier NH 7) also cross at Nagpur within a few hundred
Nagpur Station in October, 2013
meters from Nagpur station. No wonder it is called the‘Zero
Mile City’, meaning it is the geographical centre of India.
Thus, Nagpur is‘Where India Crosses’.
Unique feature of Nagpur station is the“Diamond Crossings”
between North-South & East-West corridors of IR, located at
the North of the station.
Diamond Crossings being very delicate spot in the track, entail
speed restrictions which were crippling 10 kmph in both
directions earlier. Original design of these crossings was with
wooden sleepers. Non availability of wooden sleepers on IR
subsequently compounded the problems.
Shri Subodh Jain, present Member Engineering, Railway Board,
who was then Principal Chief Engineer, Central Railway
developed a very innovative design of these crossings and got
the same fabricated at Manmad Engineering Workshop. With
the introduction of modified Diamond Crossings now the
speed restriction has been fully relaxed for one line and
partially relaxed for other lines offering great operational
advantage. The new design has been named as‘Polaris’.
The black cotton soil of the Vidarbha region has been a
nightmare of the Permanent Way engineers throughout the
history. Intensive heating during summer produces severe
cracks leading to puncturing of ballast. During rains, when the
soil gets wet it swells. This cycle produces significant Cross
Level variations in the track giving sleepless nights to
engineers. The situation has improved after introduction of
Concrete sleepers, in place of wooden and metal sleepers, with
thicker ballast cushion, yet it needs a lot of extra care.

1312
Heritage staion building
GLORY RESTORED
The beautiful heritage structure of Nagpur Railway station was
inaugurated in 1925 and is a monument of pride for Nagpur as
well as Central Railway. This grand, Pink Sand Stone Building, is
an engineering marvel and a site to behold. It is witness to
manifold increase in passenger traffic year after year, with
about 1 lac daily foot falls at present. Over a period of time, all
the beautiful arches and walls were covered with advertise-
ments, banners, posters, loose wires, switch boards, etc. This
has been cleared to re-discover the original beauty of this
magnificent building. The beauty of the arches, murals and the
facade, have been highlighted by skilful lighting.
EARLIER PHOTOGRAPHS OF NAGPUR RAILWAY STATION BEFORE RESTORATION

BULAND : NG Heritage Steam loco
THE LOST JEWEL
14 15
This loco was in service in Pulgaon – Arvi NG section of Nagpur
Division up to June'86 when traction was converted into diesel. The
NG passenger train running in this section and other NG sections of
adjacent Bhusawal division are popularly known as‘Shakuntala’
though it is not an official name.
After decommissioning, the loco was lying abandoned in Ajni Yard.
After its chance discovery, it was taken to Wagon Repair Shop, Ajni
for repair, rehabilitation and restoration to its old glory before
installation in the west side circulating area of Nagpur Station on a
beautiful pedestal.
Shakuntala Express standing at Arvi

BULAND : Restoring a part of our
heritage
ZP-5 category, Narrow Gauge Steam Locomotive‘Buland’, adorning the precincts of ornate sandstone, heritage building of Nagpur Railway
Station. It was installed on 21st August, 2012, in an impressive ceremony including a scintillating sound & light show. This locomotive was
built in 1954 by M/s Nesmith Wilson & Co. Ltd and it served the Nagpur Division of Central Railway from 1955 to 1986.
The curtains went up on the‘Beats’of catchy tunes and‘Beams’of laser.
GM, C.Rly. Shri Subodh Jain, CME, C.Rly. Shri W. K. Pradhan, DRM, SECR, Nagpur Shri S. L. Verma, Mayor, Nagpur Dr. Anil Sole, Collector,
Nagpur, Shri Saurabh Rao, in the above photograph, immediately after the unveiling ceremony were among several other dignatories viz.
Air Marshal Jagdish Chandra, Police Commissioner, Shri Ankush Dhanvijai, Divisional Commissioner Shri B. V. Gopal Reddy, Chairman NIT,
Shri Pravin Darade.
16 17
It was a DRM’s chance visit to the huge Ajni Railway Yard on 19th
January’2012 for routine inspection of wagon maintenance facilities
spread over the yard along with Sr. DME when this lost jewel was
located in an obscured stabling line covered with weeds and bushes. Instantly realizing
the value and significance of this heritage, plan was made for its restoration to its old
glory and giving to it pride of place commensurate with the valuable services it
rendered during its heydays
Arranging the unveiling function was a dilemma, as far as resources were concerned, till
a brilliant idea come forward. Ultimately, not only funds required got arranged but also
profile of the function got substantially raised. Navbharat carried the ad of the ceremony
as a media partner & sponsors came forward whose names were prominent in the ad.
Not only GM & CME but entire who’s who of the city, came to witness this invaluable
piece of history, getting its place of pride, forever, right in front of iconic Nagpur station,
which itself is a heritage building.
Rajesh Dwivedi, Sr. DME/NGP

Nagpur station has been facing problem of
congestion at the Western side entrance as
no further space is available for expansion
this side. New façade on Eastern side
highlighting thematic features of Nagpur
city as‘Orange City’and important murals
of heritage structures in Nagpur City.
The
NEW FACADE
on eastern side
18 19
‘Drop & Go Porch’of new facade Murals depicting tourist attractions of Nagpur
Circulating area has been designed to avoid
traffic congestion and parking constraints.
There is provision of covered porch for
“Drop & Go”, boundary wall and improved
pathway in front of Railway station.
Scientific, energy efficient lighting is further
enhancing the beauty of the facade.

20 21
Need of a home platform on the eastern side of Nagpur station
was being felt for a long time, due to heavy congestion at the
western side. Public demand for the same was also very old.
Old Nagpur city is located on the eastern side of the railway
line, which initially came to Nagpur from Wardha and
Bhusawal side in the year 1867. Historically the arrival of
railways in India (and that way to Nagpur), ushered not only a
new transport system but a new way of life, as a very first
modern enterprise introduced in the traditional, feudal, largely
rural India of that time. As elsewhere, in Nagpur also an entirely
new urban growth, led by British government and army
The
New Home Platform
on Eastern Side
establishment, took place on the untouched western side,.
Naturally the new magnificently imposing station building
with Sandstone masonry and delicate arches came on this
side only.
The downtown Nagpur had to ever since, cross over the
railway yard to reach the main entrance. The ordeal of the
people from downtown Nagpur became even more acute
lately, after the start of work of the road-over-bridge, which is
progressing at a very slow pace over last six years. This agony
of rail users is ending with the development of a new, novel
and user friendly entrance on eastern side, also popularly
known as Santra market side due to its proximity to the
wholesale orange market. The new majestic facade of
contemporary design, depicting a large orange to reflect being
in‘Orange City', has been developed along with a well-planned
and well lit circulating area, an attractive canopy, new
escalator, Drop-n-Go facility, Auto Stand, Car & Two-Wheeler
parking etc.
While the Western face of the station is classical and of
heritage value, the eastern face sports modern and
contemporary look. Proposed 'World Class Nagpur Station is
also being planned this side. Also the proposed Nagpur Metro
will pass from this side, and will have connectivity with it. This
new development has proved so inviting that, this is becoming
the entrance of choice to the city’s rail users. Some of the
works like full platform roof cover, washable concrete apron
under the track will be done in next phase.
However, the real treat to the rail users of Orange City is the
new home platform no. 8 at the eastern side. This new
homeland platform no. 8 Has a unique, innovatively designed
roof cover, which is totally leak-proof and gives a pleasant
feeling of space and diffused lighting. Attractively designed
water stands have been provided with water coolers and water
purifiers for dispensing drinking water. Overall ambience is
excellent with green patches and clear surroundings. This
platform is a heritage gallery of railway articles, where old
period weighing machines, fire extinguisher, lamps, bells,
benches and other items of historical value is preserved and
displayed for posterity. A released N coach has also been
preserved on this platform as heritage, and will also be a
catering outlet.
However, the real attraction for users of the platform is
car-to-coach facility. This facility was earlier available only at a
selected railway stations in metros. Nauru has proudly joined
this group. Passengers using this platform have the option Of
going up to the platform directly by their car two wheeler
saving botheration of going over foot-over-bridge. Initially,
trains starting from Nagpur are being dealt on this new
platform.
How smooth was realisation of this dream? Really, there were
hurdles galore. The foremost and biggest being the goods
shed, which was located here. Goods sheds are the main bread
earners of IR. So they can't be done away with. Thanks to the
then CCM shri S V Ingle, the goods shed was closed on
14.06.2012. Loading of the goods shed was shifted to Godhani
and the half rake goods up was converted to full rake within
available resources. This faced opposition of staff and Unions,
as it entailed their shifting to the new location. Fund shortage
was an issue to be overcome even where works were
sanctioned. Economical designs, innovative construction
methods, using recycled material, etc. were adopted to
overcome the resource crunch. Then execution time frame was
very tight. Everything was to be done in just about a year.
Normally such works take several years from sanction to
estimation to plan approval to tendering to contracts to
resource mobilisation to actual execution with several
unforeseen issues and unavoidable extension of deadlines.
However, we were not that lucky, not to be affected by
Murphy's Law, but lucky enough to remain undisrupted. And
thus, the project was completed almost as per schedule.
New Home Platform with car-to-coach facility, PF cover of
innovative design, water stands of new design along with
several articles of heritage value preserved here like, wrought
iron benches, lamps, clocks, bells, fire extinguishers, weighing
machines, an old NG coach functioning as catering outlet etc.
Erection of PF cover of an innovative design in progress on New Home Platform

Escalators
Two escalators have been provided one on the
Western Side and the other in the Eastern side
giving a modern and contemporary look to the
station. They were commissioned in May,2013
and September,2013 respectively. DOs and
DON’Ts for safe usage of these escalators have
been clearly displayed for the help of the first
time users. Escalators are not being operated
between 22.00 hours to 06.00 hrs. As measure
of safety, RPF and Electrical staff have been
asked to keep a close vigil on the first time users
for their safe travel. These apprehensions have
not come true, and people have been found to
be using the new facility properly and carefully.
New Waiting Lounge
An attractive lounge of 750 m2 area using latest
construction materials and technology like;
ACPs, Galvolum sheets, support-less roofing has
been provided and was commissioned on the
occasion of Republic Day 2013.
Nagpur Station was selected as one of the 22 stations to be
developed as world class station in 2008.
Though the dream of Nagpur station to become a world class
station announced by Railway Board, will take time to become
a reality, the journey in that direction has really began with the
recent improvements like; escalators, waiting lounge , new
facade and new home platform on eastern etc. Whenever, the
vision of world class station will take shape, these steps will be
part of that.
The following particulars indicate the feasibility:
Total Area Available on Eastern Side 100,000 M2
Construction Area (with FSI 1.5) 150,000 M2
Built Up Area Required for New World Class
Station Building 50,000 M2
Cost of Construction (Rly’portion) Rs 125 Cr
Saleable Area net revenue@ Rs 75,000/- per M2 100,000 M2
Total Expected Revenue from Sale Rs 750 Cr
Net Revenue (Rs 750 Cr – Rs 125 Cr) Rs.625 Cr
22 23
Nagpur Station – Journey to the ‘world class’ has really begun
Narrow Gauge
Connection
Nagpur station is a terminus for NG
trains also. Soon this will be history.
All NG lines around Nagpur (part of
SECR) have been sanctioned for
conversion to BG and the work in
progress.
Rightly, Buland, our heritage NG
Steam Loco has been preserved in
the station precincts.
A released NG coach also in been
preserved on the new Home
platform no. 8 and will house a Rail
Ahar or a catering outlet.
The developmental objects are to be as under:
 Adequacy to deal with the projected traffic. especially in
view of commissioning of upcoming Cargo Hub and SEZ
projects. 3 additional platforms may have to be planned.
 Free flow of passengers within Station area.
 Providing world class interface to terminal passengers:
Integration of different modes of transportation with the
railway station.
 Isolation of waiting passengers / escorts from the ones
boarding /alighting the train.
 Multi level parking.
 Seamless integration of various passenger interfaces.
 Commercial development to fund the project
First Escalator on Western side was
commissioned on 31.05.2013
The second Escalator on Eastern side was inaugurated by Hon’ble MOSR/A
Shri Adhir Ranjan Chaudhury on 23.09.2013
5 NRC Nagpur - Ramakona - Chhindawara NG Passenger train with 8 coaches, ready to leave Nagpur from NG PF 2, while the Rajdhani Express leaving for New
Delhi Ex. BG PF 2. The Ramjhula, cable stayed ROB under construction is in background along with the tower crane.

24 25
Ascent of Ajni station from a small insignificant station, 3 km south to giant Nagpur
station has begun, with conversion to a Terminus Station .This was a long standing
public demand in view of the geographical spread of Nagpur city much beyond Ajni,
and thus Ajni occupying a central position in the expanded city.
The Process of this conversion to the Terminus Station was rather simpler; just by
providing a cross over at the north end of the station, to convert Up loop line of PF-3
into an Up/Down common loop. However, commissioning of Ajni coaching depot
on 06.08.2013 was a significant step as it made coach maintenance facility available,
right at Ajni, which is a pre-requisite for a terminus station.
Two trains originating / terminating at Nagpur viz. 12119/12120,Nagpur-Amravati
Intercity and 57135/17136, Nagpur- Kazipeth Passenger, were shifted to Ajni w.e.f.
01.02.2013.
Earlier, Ajni station building was a small nondescript RCC structure with ugly
surroundings. Its metamorphosis into an eye catching, cute and contemporary
station building was completed on 30.11.2012 on the day of GM, C.Rly. Shri Subodh
Jain’s Annual Inspection of the division. Public and media appreciation, of the new
status of this small station, has since not stopped.
However, Ajni as terminus station,
really came into being on IR, with
the announcement of Ajni-LTT
weekly express in Rail Budget 2013.
Its flagging off by MR on
31.10.2013 at LTT and its maiden
journey from Ajni on 01.11.13
brought this dream into reality.
AJNIhas seen it all
Ajni station - eye catching Polycarbonate Dome of its new Porch has
changed the skyline of Ajni

26 27
Ajni Railway Colony
Ajni is a huge colony spread over 400 acres. There are 2079
quarters of different categories with majority of quarters being
more than 80 years old
As per MR’s Budget speech 2013, construction of 640 quarters
on PPP basis have been proposed as part of redevelopment of
the colony. Type-II – 300, Type-III – 300 ,Type IV – 30, Type V–10.
New quarters will be constructed on 4000 m2 area and
another 1500 m2 area will be ear-marked for commercial
development.
Further about 15 acres land has been ear-marked at Ajni for
the proposed construction of Institute for Advanced Electronic
Technology, announced in the Budget 2013-14, near existing
Electric Loco Shed.
There are various training centres of different departments in
Ajni colony. There is also a Cricket ground and a Foot-ball
ground which is maintained by Divisional Sports Academy. In
addition there is a Railway Institute, PRS, Community Hall,
WSSC School, Railway Janmandal High school, Railway
Janmandal Primary school, Railways Men’s school, Saint
Anthoney school, Urdu School among other. These schools,
though on Railway land, are not run by railway.
Ajni Health Unit
Health Unit, Ajni, one of the prime health units of the division,
is functioning since 1953. It is playing important role of
catering health services to 2744 railway employees and their
family residing in Ajni railway quartets and around them.
Monthly average attendance of the unit is 3800. All OPD
facilities and pathology collection centre are available in the
health unit. For referral and emergency cases ambulance
facility is available to shift the patients to Divisional hospital.
Rail Boulevard
Main approach road of Ajni Railway Colony actually gets used
as busy city road. Recently it has been named as“Rail
Boulevard”. A plaque to this effect was unveiled by GM Shri
Subodh Jain on 08.05.2012. This road is very well maintained
with trees and greenery on both sides. The road connects
Railway colony to the city on both sides. The new name has
given a better identity to the road as well as colony.
For horticulture and landscaping, colony is divided into eight
sectors, now.
Green view colony,Ashok Vatika Colony, Badam Bagh, Ajni
Greens, Gulmohor colony, Palm green colony, Palash colony,
Amaltash colony.
Approx. 1000 trees have been planted along the road/street in
these sectors according to nomenclature of the avenues, with
the hope that further development on these lines, will help
these colonies realise these names.
Ajni was originally a goods interchange yard between GIPR &
BNR. Built nearly a century ago, it was a vast establishment
complete with all the necessary accompaniments like; steam
loco shed, carriage and wagon repair shop, turntable, hump
yard , signal cabins, and a Yardmaster's office. While railway
officers were housed in Civil Lines area, Ajni became home to a
large number of operating staff. Drivers, guards,
station-masters, signalmen, traffic superintendents, loco
foremen, ticket examiners, shunting masters and pointsmen
whose quarters were located here. The size and scale of Ajni
colony can be gauged from the fact that a Special Staff Local
train ran between Ajni and Nagpur twice daily until 1992.
There was even a special platform in Ajni Yard adjacent to the
colony for staff to board the same.
One of the most happening place at Ajni was ‘European
Institute' where Anglo Indians enjoyed partying & dancing. The
magnificent building had looks of a mansion with wood
carvings, coloured glasses, coloured tiles, wooden flour etc.
Other important places were St Anthony's RC Church, Parsi
building which now houses Ajni health unit.
Over the years, many changes have taken place at Ajni in line
with modernization of the railways. The hump yard, turn-table
etc. are no longer used and there is no Ajni-Nagpur local train.
Steam shed has become partly a diesel loco trip shed and
partly a brake down train maintenance facility. Among other
major changes, is a new Electric Loco Shed, started in 1989,
which now is one of the best and the largest sheds having
latest state-of-the-art IGBT based 3-phase locomotives. A new
coaching depot has just come up in 2013 and presently
maintains prestigious trains like Duronto etc.
The pristine environment of Ajni colony with tiled roof
bungalows and grand buildings with well maintained gardens
still gives nostalgic feeling of erstwhile Black Beauties’
melodious outbursts and the lively spirit of dancing and
partying in the Institute.
Ajni - Nagpur Staff Special on run
St. Anthony’s Church, at Ajni Railway colony
Ajni - steem loco shed

28 29
Electric Loco Shed
 Nagpur, being an important intersection of passenger and freight trains
spanning the diagonals of the Indian Golden Quadrilateral, required a
Loco Shed for feeding these services. This led to the construction of an
Electric Loco Shed at Ajni in 1989 to service these trains.
 The 3038 m2 shed was constructed over an area of 74,600 m2 under
Railway Electrification Project and commissioned on 22.09.1990.
 The first Electric locomotive, a WAG-5, 23502, was commis-
sioned on 22.10.1990. Beginning with a modest holding of
86 Locos (WAG-5 and WAM-4 class), the holding is presently
175 out of which 130 are 3-phase locomotives, and further
approved to 200 in recognition of the mastery and exper-
tise developed by the shed in successful, trouble free
maintenance of these locos.
 2nd Nov, 2003, was really a watershed date in the history of
Central Railway when 3-phase locos, built with the latest
semi-conductor and power electronic technology existing
in India at the time, were allotted to ELS, Ajni.
 The WAG–9 class of locos brought with them great pride
and responsibility. It also challenged our frontiers of knowl-
edge but through regular trainings, state of the art infra-
structure and innovations; our experience has progressively
graduated to handling them successfully and helping other
sheds over Indian Railways. The shed has been entrusted
with future variants such as the WAG-9H and the ultra
modern IGBT class WAG-9i, the first of which was commis-
sioned on 04th July, 2011. The WAG–9i can start a load of
5500T on a gradient of 1:200 as against 5050 T capability of
the WAG-9.
 Within a short span of time, the shed has earned the reputa-
tion of being the owner of one the most reliable fleet of
locos. To this were added passenger link locos of WAP-7
class which are deployed for various important trains, such
as Rajdhani, Duronto etc.
Shri Sukhvinder Singh Siddhu, Sr. DEE/TRS and his team in Ajni loco shed.
There are several multi generation Railway families in Nagpur and Ajni who
have kept the old charm of Railways alive. One of such family is, family of Mr.
XFS Rao who is recently retired as Sr. Loco Inspector in Loco Pilot cadre, his
father and grandfather both were loco pilot. All these 3 generations were
residing in Railway colony Ajni from 1928
Three generation in one cadre residing in
one colony.Mr. XFS Rao

30 31
 Ajni has been developed as an‘Adarsh Station’with following facilities:
 Waiting Hall: 73 m2 waiting hall for upper class passengers.
 Retiring Room: One retiring room at 1st floor of 73 m2
 Façade Improvement: while old RCC structure still lies behind
 High rise Polycarbonate dome of 10m diameter to cover drop & go portion
 Pre-painted GI sheet to cover at entrance of station building by using
railway steel released from loaded structures.
 Aluminium composite panels provided for wall cladding.
 Improvements made immediatly resulted into fresh proposals of glow-sign
advertisements, giving handsome financial returns.
 Most or the structural steel used in the work was released from other
dismantled structures which would otherwise have been scrapped.
Ajni Adarsh Station
View of 10 mtr. dia Polycarbonate Dome from inside
The old RCC structure lies behind the cute and contemporary ACP-Polycarbonate designer facade.
The earlier Ajni staion

32 33
Wardha-Sewagram
GANDHIJI’s rural experiment lab.
Why Gandhiji chose Wardha-Sewagram
 Gandhi had arrived from Bombay (now
Mumbai) to Sewagram by the Bombay-
Howrah Mail and alighted at Wardha railway
station at 9:25 a.m. on September 23, 1933 .
Drivers and guard of the train were felicitated
with Khadi garments and mementos.
 I am trying to become a villager, Gandhi,
wrote on 6 July 1936 to Henry Polak, his
friend and associate of South African days.
"The place where I am writing this (letter) has
a population of 600 - no roads, no post-office,
no shop."
 The move to Shegaon Village near Wardha
was the culmination of a chain of events
which even Gandhi's closest colleagues had
not anticipated; it also contained a message
which is no less relevant today than it was in
Gandhi's lifetime.
 Before setting out on the Dandi
March in March 1930, Gandhi
had declared that this was
going to be his last battle, that
he would not return to his ashram until
Swaraj was won. After release from jail in
1933... he decided to dissolve the (Sabarmati)
ashram. It was at this time that Jamnalal Bajaj
reiterated the offer he had made to the
Mahatma 18 years earlier to find the land,
buildings and funds for the ashram if he
agreed to come to Wardha.
 From the beginning of 1935, Wardha became
the centre of Gandhi's activities. The fact that
he had recently shed direct responsibility for
Congress work meant that he would tour less,
and spend more time at Wardha. Formation of
the All India Village Industries Association
provided this opportunity.
 On 5th March 1940 the name Shegaon was
changed to Sewagram
 Existing Sewagram station was named as
Wardha East before 1994. On 01.04.1994 it’s
name was changed to Sewagram.
Mahatma Gandhi at Wardha Railway Station.Subhas Chandra Bose is followed by Pandit Jawharlal Nehru
at Wardha Railway Station.
Adi Nivas, Sewagram Ashram of Gandhiji - The first Ashram built along with prayer ground in front.
Oxford – This bullock cart made by cutting the body
of his‘Ford’was used by Jamnalalji as a transport
vehicle for the muddy fields and unpaved roads to
Sevagram, on which a regular car could not run.
Sardar Patel jokingly named it‘Oxford’.
The new facade of Wardha Rly. Station under construction. The new Entrance gate
The new proposed parking
and circulation area
H L Kaware, Sr DEN S NGP

34 35
Other stations
NEW LOOK Parasia Station earlier Parasia Station, new facade under construction Dhamangaon, new facade commissioned on 30.11.12 during GM’s Annual Inspection
Itarsi-Betul section completed 100 glorious years of its opening on 13.05.2013. Above are photographs of the function held at Betul station on this occation to release a Special
Postal Cover. Collector-Betul, Shri Rajesh Mishra, SP-Betul, Shri Lalit Sakyawar and Superintendant-Posts Chhindwara Shri Pandey were on the dias. An exhibition of the articles of
heritage value was also held on the occasion.
Female Gond dance. Their attire, headgear and
footwork are noteworthy.
Male Gond dance. Their flute and drums, on the
beats of which they dance are noteworthy.
New facade of Barbatpur Station in Amla-Itarsi section.Betul station - The gateway to Teak-Tiger-Tribal Land.
‘Special Postal Cover’released to mark completion of 100 years
of opening of Itarsi - Betul section.
Barbatpur in earlier daysThe new facade under construction

37
Nagpur RRI - Commissioning - a surprisingly
pleasant experience
Commissioning of the new Nagpur RRI at early morning hours of 06.45 am. On 13th June 2012
created a milestone of RRI work, due to several reasons. A plaque unveiled by GM, C.Rly Shri Subodh
Jain in new Nagpur RRI Cabin on the occasion, explains the significance
This was the first time in Indian Railways that such a huge RRI has been commissioned without
non-interlocking in such a short time span. The specialty of this RRI commissioning work, was
that none of the trains was cancelled and RRI completely stabilized within 24 hours of
commissioning without hiccups.
Run up to the commissioning work was very interesting. Date of commissioning had already been
postponed number of times, and the new date of commissioning was still being discussed in May
2012. The frightening operational consequences, and the ensuing monsoons were still looming
large. Railway Board was in the picture due to severe repercussions to inter railway goods
interchange between CR and SECR, which is large and critical at Nagpur along with heavy Mail /
Express traffic. Series of postponements and continuing uncertainty had already fatigued the staff.
An interesting challenge was finally offered to Nagpur division. An option to complete the work in
24 hrs of partial traffic block of goods traffic, instead of 2 weeks being discussed earlier, was given for
completing the commissioning. Everybody was sceptical of feasibility of the same, particularly S&T
construction and open line officers who had to execute the work. Open line Engg & TRD branches
executing yard remodelling work were also not confident about the offer.
Special video conference was held by GM CR with all PHODs and the divisional officers on
05.06.2012 to take the final decision. The division bit the bullet and accepted the challenge of
24 hrs., after review of detailed Pros and cons in the meantime. The video conference on confirming
the same hardly lasted for five minutes. The 24 hr. Block started on 12.06.12 at around 12.30 hrs.
which was to end with 4 hrs of total block, at Nagpur in all directions of North South and East West,
which will end with commissioning of panel on 13.06.12 at 04.15 hrs.
INFRASTRUCTURE
Faster Upgradation
36

39
The real action started here after with the detailing every single
activity involved, pertaining to every single department. The
detailed action plan with the nomination of Supervisor & officers
undertaking the same on round the clock basis upto 13.06.2012.
Hence forth the work was done on mission mode with the mission
booklet detailing, all activities and deployment of all Man,
Material, Machine, Methods etc for the same and a mission control
monitoring the same on round the clock basis by nominated
officers and supervisors.
Jitters were such that, the block for yard remodelling and removal
of the notorious Diamond Crossing (a place of several
derailments) D-16 started at 12.30 hrs. on 12.06.12 and completed
at 04.15 hrs. and Nagpur RRI was commissioned in traffic block of
2 ½ hrs. starting from 04.15 hrs to 06.45 hrs on 13.06.12. HODs of
all departments concerned were camping at Nagpur.
The most heartening feature of the commissioning was, there was
no post commissioning failure and there were hardly any
passenger complaints despite change in the schedule of trains
and some partial termination at NGP, AQ & GNQ. The
pre-recorded warning of block was introduced for the first time in
139 IVRS enquiry. Elaborate arrangement of public and media
communication, catering, alternate transport for the affected
passengers were also made meticulously.
From the cash award of Rs. 2 & 5 lakhs received by the division
from CRB & GM respectively all Officers and Supervisors got a
wrist watch with a special logo as Memento of brilliant work.
Conversion of goods sheds from
half rake length to full rake length
Out of 23 nos. of Goods sheds on the division 5 nos. were half rake
involving multiple placements detention and other inefficiencies.
Out of the above, 5 nos. at Parasia, Godhani, Babupeth, Chikani
and Tadali have been converted into full rake within the divisional
power and resources. These good sheds are now substantially
contributing to improve operational parameters of the division.
Commissioning of 2 sidings – 2 sidings at Chikani (GMR) power
plant and Tadali (Dhariwal power plant) get commissioned in the
next two years.
New Private Freight Terminals
(PFTs)
It was no coincidence that Nagpur Division and C.Rly. got the
distinction of having the very first PFT (Brown Field) of Indian
Railways at Chitoda station on SEGM-BPQ section set up by M/s
Lloyd Steel, Wardha. A commemorative plaque to this effect was
unveiled by Shri Subodh Jain GM CR. on 17.01.12
2nd PFT (Brown Field) of Nagpur division at Tadali was
commissioned on 18thFEB 2011.
This has been developed by M/s
Vimla Infrastructure Pvt. Ltd.
Quality of infrastructure
developed for loading,
unloading, stacking etc. has
been appreciable.
Average loading and unloading time of Box N rake at PFT has
been 4.22 hrs and 6.27 hrs. as against the prescribed free time
period of 05.00 hrs and 07.00 hrs respectively. The overall
performance and business generation by the two PFTs has been
very encouraging.
Execution of Traffic Facility Works
in the same year of sanction
Several traffic facility works were executed by the division in the
same year of sanction. GM CR even awarded the first newly
instituted“GM’s efficiency shield for works execution”to Nagpur
division for the year 2012-13. Significant among these works were:
Ajni – development as Terminus
Sanctioned at a cost of Rs. 97 lakhs in the month of July 2012 and
commissioned in November 2012. This work was very long in the
waiting and demand by the people of Nagpur as the city has
expanded southward substantially much beyond Ajni.
Immediately after commissioning Ajni has appeared as terminus
station when Hon’ble MR announced a new train from Ajni to LTT
in his budget speech in Feb’2013. This train has already been
flagged off also by the Hon’ble MR from LTT on 27th OCT 2013 to
great public appreciation before this 2 other trains namely,
Nagpur Kazipet passenger and Amrawati intercity have also been
shifted to Ajni as part of plan to decongest Nagpur station
Wardha - Extension of PF-3 by 3
coaches
A long standing public demand, for augmenting the number of
slip coaches from Balharshah to Wardha for attachment to Nagpur
CST Sewagram Express, from 04 coaches to 06 coaches, was
waiting for extension for platform no.3 at Wardha. Work was
sanctioned at the cost of Rs.83.26lakhs in May 2012 and the
platform was commissioned in Aug 2012. Thereafter, numbers of
slip coaches from Ballarshah to Mumbai were increased from 04
coaches to 06 coaches
Speeding up of the Deposit works
of state agencies.
The most important and critical work was speedy completion of
2x9x5.5x75 meter RCC box pushed under the mainline track
between Nagpur and Ajni for a long pending RUB. This is perhaps
one of the largest boxes pushed under the running main line
track with all its complications. The effort was recognized by
Mayor of the City and Chief Minister of Maharashtra in the
inaugural function on dated 26.02.2013. In addition to above 2
ROB’s in Nagpur City and 3 other ROB’s in the division were
completed and the work of 4 more ROB’s has been speeded up for
early completion.
38
DRM Shri
Brijesh Dixit
with Sudip
Shrivastav,
Dy. CSTE (Con),
M. K. Sinha,
Sr. DSTE &
Mewalal,
CSTE 2 in panel
room after
commissioning
Staff
celebrating the
commissioning
Shri Prithviraj Chauhan, Hon’ble C.M. of Maharashtra handing over a‘Gaurav Chinh’to DRM, C.Rly during the
inauguration of Anand Talkies Subway on 26.02.2013. Mayor, Nagpur, Dr. Anil Sole is also seen in the photograph.
New private freight terminal Vimla at Tadali

40 41
Spandan – State of the
Art Control Office
Sustained 500
C temperature for several days in May & June 2012
coupled with energy guzzling, noisy and non functioning
centralised AC was too much for the Control staff who could be
frequently seen with their shirts off to beat the heat, even as the
pedestal fans in the air conditioned control office of the division,
were not of much help. It was found that the new roof mounted
efficient cartridge ACs, if provided will not only ensure required
cooling, but will also save electricity to the tune of about 132425
units annually resulting in saving of Rs. 13 lacs, handsomely
giving financial return of 37.69 %.
Thus was born the idea of revamping the control office. It finally
proved to be a transformation, because earlier only operating and
TRO control were part of the control office, where as, every other
control was outside - both physically as well as mentally.
Obviously there were coordination problems, therefore, the new
control office was planned with all individual departmental
controls integrated into the same confine.
“Earlier the Control Office was shabby and
in a very bad shape. Furniture was
un-ergonomic, outlived its life and was
broken. Ambience was not very good. AC
was hardly functioning and Controllers
were literally sweating throughout the year. Apart from these
problems, the employees working in Control office were hardly
motivated due to lack of proper infrastructure and conductive
working atmosphere which indirectly affected the overall
divisional performance.”
“Complete renovation of Nagpur Control Office was accom-
plished within a very short span without affecting the normal
functioning of Control Office. Being the nerve centre of train
operations the new‘State of the art’Control Office –‘SPANDAN’
provides rich ambience with all modern amenities perfectly
suited to elevate the morale of employees, better synergy
between various departments to prosper and excel in challeng-
es associated with train operations.”
The total transparency was brought in by use of glass walling so
that staff can act and feel as one team. Attractive and ergonomic
furniture has been provided in place of chairs and table with
broken legs and torn cushions, which had collected several layers
of oil and dust. Every single person has been provided with
intercom phone so that they can work without shouting, as done
earlier. A large LED display panel has been provided to display
events taking place throughout the day, which every single
person could see from his desk. A large conference room has been
provided for the control meetings which was not in existence
earlier. Overall a pleasant ambience has been created by
providing‘Acrylic on Canvas Paintings’contributed by DOM Shri
Narpat Singh, continuous playing of soft Instrumental music
fragrance etc. To add to the comfort and convenience of the staff
a staff run canteen has been started, thus the absence of the staff
from their desk for tea etc. has totally stopped. The new control
office has been appropriately named as‘SPANDAN’.
The result is not only happy and contended staff, but their high
moral and motivation and a continuously upward looking,
operating performance. No wonder the punctuality has been
100% on most of the days in a month and overall been mostly
99.5%, as all departments come together in a mission mode.
Parasia - Chhindwara One train
only system- Conversion to
Absolute block working system
One trains only system was in use since the birth of the section
which has of late become a bottleneck in view of increased
number of trains in the section. As a pure divisional initiative the
work was sanctioned under DRM’s power at a cost of Rs. 5 lacs in
WP 2012-13 and was completed on 15.04.2013.
Ballarshah Yard Remodelling to
ease operational bottleneck in
withdrawal of loaded coal rakes
from WCL Sidings
The purpose of withdrawal of rakes from WCL siding was not only
slow but resulted in blocking of the main line and therefore was a
bottle neck in increase of loading from Balharshah WCL siding.
The Yard remodelling work was sanctioned under DRMs power in
DWP -12-13 at a cost of Rs 30 lacs and commissioned on
04.03.2013 . Now the loaded rakes are withdrawn from the siding
in one hook and despatched directly in the UP direction.
Sr. DOM Mr. Satyendra Kumar with his team
on board in Control Office
Satyendra Kumar
Sr. DOM/NGP

42 43
Being next to a magnificent monument like Nagpur station
building, bang on a busy square is not easy. However, DRM office
complex with its clumsy surroundings, was more of a drag to the
heritage station building rather than a companion enhancing its
attraction.
The removal of, a no longer required microwave tower, with its
ugly bundle of cable and a noisy cooling towers and overhead
tank of hardly functioning centralised AC of Control office (which
had curiously been located at the front of the building rather than
rear) provided a perfect opportunity, to correct this imbalance.
The compound wall was redesigned with arches, matching with
the architecture of the heritage station building. The colour
scheme and texture of the five stories DRM Control office building
facade has been selected matching with the sand stone of
DRM Office – A new identity
" There was a lot of curiosity about the
improvement work of DRM Office facade.
Slowly, as each part of it is getting completed,
deep appreciation of our users and media is
coming forward. The new design and colour of compound wall,
matching with architecture and colour of heritage station building
located nearby as also the new gate matching with IR logo have been
particularly liked.”
D R Tembhurne, Sr. DEN-CO
heritage station building.
With the RMS office at the Itarsi end of the heritage station
building due to be relocated to eastern side and the other small
offices along with Union offices planned to be shifted out of RMS
building, station premises will inch closer to DRM office giving a
unified look.
Meeting Room - Samadhan New facade of DRM office - Work in progress

44 45
Satpura Club
“Year 2013 was full of activities for the club with the development of new
facilities like a new sports lounge, upgraded badminton court, augment-
ed club lounge, proposed swimming pool.
New attractive facade of Satpura railway club will have a absolutely new
ambience in year 2014. This will also enable club to augment its finance
leading to many new activities for all members.”
Rajesh Patil, Secretary/Railway club and Sr DEE/TRD/NGP
Guest House - Vishisth
The Vishishta, Officer’s Rest House, Civil Lines, having Suites with colour themes of
Gemstones, Emerald, Pearl, Sapphire.
Satpura Railway Club, metamorphosis underway. Rail Niwas - the best British period residential building of Central India and Nagpur
being maintained well.
Rail Niwas entrance
The Sapphire Suite of Vishishta.

46 47
INNOVATIONS
UMLC Counsellors
In view of spate of accidents at unmanned level crossings
(UMLC), a novel experiment was launched by appointing
Counsellors at 9 UMLCs. Inspiration came from GM, C.Rly Shri
Subodh Jain. These counsellors were given a mandate to warn
the road users in the face of approaching trains and counsel
them regarding safe practic of crossing the UMLC. The Loco
Pilots/Assistant Loco Pilots were asked to record their presence
which was not very difficult as these counsellors wore a bright
coloured jacket. These counsellors were between the age
group of 18 to 40 years and were covered under Insurance.
Many division and railways subsequently adopted this system
by collecting details from us.
A K Singh, Sr DENS, NGP
Earning contract module
This helped in recording and streamlining the revenue
collection from earning contracts of the Commercial
department. The earnings from various commercial contracts
like commercial publicity, Pay and Park, STD booth, stalls at
stations, leasing of SLRs were entered in the module. This
module was of great help in keeping a watch on licence fee
received in Accounts office and kept a tab on the next amount
due as well as delayed penalties. The reports like party-wise,
ledger head-wise earnings, due date of licence fees, security
deposit/Bank Guarantee available with the Railways and
refund of SD was also very easy to be monitored by this
module. This helped the Division in better management of
the Commercial Contracts. It was noticed earlier that DDs of
EMDs and their payments remained filed without depositions
in the absence of monitoring.
Bio – metric attendance system
Leveraging modern technology to avoid signing of daily
muster by staff to register their attendance in office, the Bio –
metric Attendance System has been introduced in Personnel
Department of DRM's office NGP w.e.f. 01-11-2012. The
Accounts had started the same earlier. After initial resistance
the staff and Unions are now happy with it.
“The innovative idea of ASTHA (Assistance to the Staff
Through Instant Action) was a path breaking step towards
resolving employees' grievances on NGP Division. The
coverage of approx. 21 services for which an employee could
approach the administration through ASTHA led to delivery of services in
a time bound manner.
The implementation of Earnings Contract Module in AFRES (Advanced
Finance & Revenue Expenditure System) was a major step in consolidation
of earnings, accounts and streamlining of revenue collections at divisional
level. This innovative idea was highly appreciated by Railway Board and
instructions were issued for its implementation on other Zonal Railways.
The Module covers all Earnings Contracts and raising, monitoring and
realization of bills from outside parties.
The challenge of achieving 100% banking payment of salary was immense
since motivating the last lag of the remaining employees was a huge task.
However, NGP division was able to achieve this target and as a result the
PLB (Productivity Linked Bonus) of 2011-12 was transferred/credited to
the employees' Bank account on the very next day after the
announcement of PLB. This was a major step towards timely disbursement
of PLB to the satisfaction of the employee. Further, the implementation of
SBI Imprest Card on NGP Division was a step towards innovative use of
Services and technology….. ”
Ramanand Bhagat, Ex. Sr. DFM / NGP
Safety Superstar Awards
The idea of giving‘Safety Superstar Awards‘ to staff for
spotting of safety risks and the distribution of the
same at the porch proved super successful in motivating staff for spotting
defects and deficiencies affecting safety, which went along way in
enhancing safety on the division . A total 430 staff have been given these
awards with a certificate.
MATERIALS MANAGEMENT INFORMATION SYSTEM (MMIS):
Use of Net: MMIS is introduced since Jan 2011. Demand
registration, Tender Bulletins, Tender Enquiry, issue of
Purchase Orders done through MMIS. Consignees get information about
their indent/demand through MMIS on real time basis. All the PO’s and
Tender Enquiries are displayed on web site.
Switching Over to full ECS
Division switched over to 100 % salaries through ECS on Jan’
2012. Even PL Bonus payment is 100 % through ECS, with the
launching of Imprest Card in collaborations with SBI in two
phases. Handling of cash comes down to 0.06 % on the
division now.
First solid state
electornics interlocking
commissioned on Divn.
at Bharatwada
Solid state Electronic Interlocking has been commissioned for
first time on the division on 28.10.2013 at Bharatwara station.
This system has replaced the conventional signaling system
requiring relays, complex wiring & interconnections. The
signaling system of conventional installations requires large
numbers of relays, complex wirings, thousands of soldered
joints & susceptible to failures. The Electronic Interlocking
and imagineering
System is a micro-processor based system occupying less
space, consumes less power, is more reliable, safer & is easy to
install and maintain. The Electronic Interlocking system has
been commissioned in a period of 3 hours which normally
takes days in case of commissioning of conventional signaling
system.
Some of the other advantages of Electronic Interlocking are
that it has a hot standby system, it can be operated through
conventional operating panel apart from being operated
through PC, non-interlocking period is less, modular in design
and easy for maintenance, less failures, requires less number of
relays, enables usage of OFC which is cost effective & in-built
data logger system.
M. K. Sinha, Sr. DSTE-CO
S K Solanki , Ex. Sr DSO / NGP P N SALVE , Sr DMM / NGP

48 49
Rail Kala Sangam
Indian Railways is a unique organisation which was intricately
connected to Nation's formation and Freedom Struggle. In fact it
became instrument of both the colonisers as well as freedom
fighters. And then quickly became the vehicle of national
integration and newly born Nation's ambitious efforts to rapidly
grow and modernise its economy. How to capture people's
impressions of these numerous facets of this colossus called
Indian Railway was a challenge!
Indian Railways are looked upon as having multifarious roles
in the service of the Nation. While they are appropriately seen
as mainstay of the country's thriving economy, at the same time
they play a critical role in the national integration.
Environmental friendliness of the Railways compared to all other
modes of transport is well established. It is a major source of
livelihood for multitudes of people, apart from about 1.4 million
directly employed staff and another 1 million indirectly employed
people viz. Coolies, Hamals, Transports etc.
To highlight the above aspects of Railways, particularly through the
eyes of artist community, Nagpur Division organized a Rail Art-Fest
named“RAIL KALA SANGAM”under the aegis of Central Railway
Cultural Academy and South Central Zone Cultural Centre, Nagpur
on the eve of 64 Republic Day of India.
The medium chosen was Canvas and occasion was 'Republic Day
2013'. 21 Artistes from all over India came together to give
expression to their feelings towards IR.
Their creations and copies thereof have been displayed at public
places on stations, offices for viewing.
Artistes who participated had deep appreciation for IR and its contribution to
nation building which clearly reflected in their paintings, for appreciation of all.
About 21 artists of National repute from all over the
country were invited to participate and make
acrylic and oil paintings on the Indian Railways
theme.
Rail Kala Sangam drew exceptionally good response wherein Artists
from Amritsar, Bijapur, Bengaluru, Ballabhpur, Surat, Visakhapatnam,
Vijayanagar & Kolkata travelled long distances to participate on this
Kala Sangam, in addition to local Artists, general public and media. A
total of 42 beautiful canvas paintings were created over a period of
two days in the lovely ambience of Satpuda Railway Club. The artists
drew on various themes depicting railway locomotives, life on
platforms, Railway landscapes, environmental friendliness of
Railways, speed, life inside a train etc., and these included objective
as well as abstract ideas.
R B Deshmukh, Ex Sr. DEE-G / NGP
Railways on the Move By- Bijoy Biswal
Emerging From Mountain By L G Parashar Life - Arjun Darokar By Dr. Piprikar, CMS
Crossing The City
By- Raghawendra Patil
Towards Inﬁnity
By- Dhananjay Jathar
Black Beauty by Durgesh Way of life by Narpat Singh, DOM, NGP
Track on to life by Aashish Deharia
Rusty - By Shashikant Rewade Santra Nagari - By Nana Misal Chhuk-Chhuk Gadi - By Vikas Joshi

50 51
CUSTOMER
The
KINGis
Base kitchens at Nagpur & Ballarshah -
Transformation to World Class
Nagpur Division of Central Railway is delivering about 3000 numbers of
meals and equal number of break-fast/snacks daily to various
prestigious long distance trains of North-South and East-West Corridor.
Delivery of meals at this scale while meeting the quality/hygiene and
the timings of different trains is a challenging task. When the two base
kitchens of the Division at Nagpur were returned back to the Division
after IR’s policy change, they were not fit to deliver quality meals. Also
there was a severe shortage of staff as the catering staff of the Division
during the period of IRCTC migrated to other departments. These
challenges were met by way of modernization, mechanization and
innovation. Today these two base kitchens delivered high quality
hygienic food in required quantity; quality and time schedule inviting
deep appreciation not only from the passengers but also from media
and visiting dignitaries.
The output of the kitchen has risen remarkably and the service has been
complaint free.
 Protocol has been fixed for highest quality of
hygiene by providing protective gear like
caps, gloves, masks and shoe-covers.
 Ergonomic layout & work benches.
 Vitrified tiled flooring, granite top tables.
 New improved lighting, energy efficient &
making full use of natural light.
 Chimneys & exhaust fans for maintaining air
purity.
 Semi-automatic machines for roti / puri,
pulverizes & stainless steel deep fryers.
Highlights of the transformation:
 New deep freezers, walk-in cooler and
cooking range.
 New heavy duty washing area for utensils.
 Stainless steel Work tables
 Non-polluted Battery Operated Trolley to
carry packed food to the platforms
 Re-organization of utility space
 Chimneys & Exhaust fans for maintaining air
purity.
 Working procedure of staff has been laid
down to ensure highest possible level of
hygiene.
 Lockers have been provided for keeping
personal belongings.
 New attached wash-room for staff.
 The staff have to use indoor special foot
wear and remove outdoor footwear before
entering the kitchen.
 All visitors to base kitchens have to wear
shoe cover to eliminate any
chance of contamination.
Dr Sumant Deulkar
Sr DCM / NGP

As part of division’s continuing endeavour to upgrade quality
of service delivery to passengers, the retiring rooms at Nagpur
were upgraded and renamed as“Maharaja Retiring Rooms”.
One of the premium rooms was further upgraded and named
“Maharaja Kaksha”. For the first time in a Retiring Room a
reception-cum-lounge is also added to make guests
comfortable during the check-in/check-out period. AC Rooms
were provided with split Air Conditioners and‘Maharaja
Kaksha’has been provided with heritage furniture, AC and 28”
LCD TVs. The tariff of the retiring rooms are suitably revised as
per the market condition, 12 hour booking introduced for the
first time and online booking also been started. Customers can
also enjoy the value added services like Newspapers, Morning
Tea and complimentary breakfast as per their choice given at
the time of booking.
Double Decker beds in retiring rooms – As part of efforts to
introduce affordable tariff of AC room, a novel concept of
double-decker beds was introduced. The innovative design of
these beds to take care of the privacy of the occupant which
was considerably appreciated by GM / CR Shri Subodh Jain and
subsequently the Hon’ble MOSR Shri. Adhir Ranjan Choudhury
when he visited Nagpur on 23.09.2013. The 12 hour tariff of
the upper bed is Rs 100/- is the lowest in the city and,
therefore, is highly popular amongst the budget travellers.
As a result of the above, the occupation and earning of the
Retiring Rooms has gone up by over 60%. The motivation and
moral level of retiring room attendant and other staff has gone
up considerably due to the appreciation and admiration they
have received from the users.
52 53
Exclusive Waiting Room for ladies
There was no separate ladies’waiting room at Nagpur despite
heavy demand. The opportunity was taken to use the space
released from first class waiting room after introduction of AC
upper class waiting room. This is a spacious room centrally located
on the main platform, with comfortable sofa-sets, fans, air coolers,
aesthetic lighting arrangement, attached bath / rest rooms and a
change room
First ever Special Train from Nagpur
First ever Nagpur starting Diwali special left Nagpur for Pune on
10.09.2012. Fare upto Pune was unbelievable Rs. 177/- .for second class
sitting accommodation in GSCZ coaches. During this period private road
buses were charging exorbtnt on way fare of 2500/- upto Pune and there
was a lot of public hue and cry. Running of the special became possible by
using the rake of Nagpur-Amravati Intercity train during lie over period on
Friday and Saturday. Two fully booked trips were made to Pune. In the
same season, hitherto unused lie over period of Nagpur- Ahmedabad
Prerna Exp was used to run two Nagpur- Lokmanya Tilak Terminus
Specials. Not only this, division succeeded, to for the first time to run a
weekly AC Special from Nagpur to Hazrat Nzamudding fully packed .
Nagpur to Pune & Lokmanya Tilak Terminus special have now become
regular trains. In fact most of this traffic was earlier moving by road.
Nagpur Retiring Room –
Rebranding as
Maharaja Retiring Rooms

54 55
Nagpur Station
Mechanised Cleaning
Earlier cleaning activities of Nagpur station was done
departmentally and mostly manually. Recently the cleaning
has been outsourced and is fully mechanized. Various special
purpose machines like High Pressure Jet Cleaner, Automatic
Scrubber-cum-driver, Walk-behind Sweeper, Wet and Dry
Vacuum Cleaner, etc. are used. Medical department of the
Division is supervising and managing this contract. The
Division is proud to have received appreciation from numerous
passengers. One such appreciation letter is reproduced here:
The factor responsible for this path breaking success was
meticulous tender and contract document detailing various
protocals of checks and balances and their equally well
implementation by field staff of medical department who were
duly motivated by various awards and apprecitation they got.
Hope: Help On the spot to
Passengers in Emergency
There was no mechanism to promptly address the complaints
of on-board passengers either made directly or through
on-board staff. Even on-board staff does not know how to get
the complaints redressed while the train is on run.
HOPE (help on the spot to passengers in emergency) Cell was
set up in the Divisional Control Office to co-ordinate receipt
and disposal of Public complaints received at Stations and
on-board.
In addition to on board staff, passengers can also lodged
complaints through SMS at dedicated number and through
complaint Books at Stations. Stickers of Phone number of
HOPE cell provided at suitable locations in coach.
Vidarbhachi Ladki – Sewagram express
Theme-based upgradation of services in train no. 12139/12140
Sewagram Express was executed. It includes:
 Total elimination of cockroaches and rats through use of modern
and effective chemicals
 Availability quality linen. Close monitoring of quality.
 Stickers in all coaches about on-board complaint with Cell &
Landline number of HOPE Cell of the Divisional Control.
 Training of on-board staff including AC Coach staff in Courtesy.
 Improvement in interior illumination of coaches by provision of
Anodized Aluminium Reactors in existing light fittings in phases.
 Time-Table boards and uniformly designed instruction boards
inside the coaches.
 Poly-grass in aisle and toilet door way area of AC Coaches.
 Foam row taps & tooth brush holders for wash basins of AC
coaches.
 Night glow berth indicators in AC coaches.
 Steel/Plastic mugs in lavatories of all coaches.
 Pictures depicting Vidarbha related themes displayed
aesthetically in all coaches.
Appreciative note by Shri S S Garg, Member Judicial, RCT, Chandigarh
Control Organisation
C&W, Train Lighting, Commercial, Security...
Passenger TTE
HOPE CELL
Station Master
Prompt corrective action to address the complaint is taken by
HOPE Cell Super visor located in Control Office by coordinating
with all other departmental controls.
As such 1269 complaints were resolved in last one year
by this Cell.

56 57
“Railway Protection Force of Nagpur Division had been in the forefront in controlling unauthorized hawkers/vendors, touts etc. and other petty crime
under Railway Act. Nearly 9969 Railway Act cases was booked in the year 2012 and in 2013 from January to September nearly 7515 Railway Act cases
was booked. In .the last 02 years, the detection rate of crime under RP (UP) had been 95%.
There had been a better co-ordination with GRP and local police for controlling passenger crime, rail roko and other law and order issues. RPF had
provided bandobust for the RRB, RRC examinations as well as during the visit of Railway Minister to the division.
In the prosecution side, nearly 207 RP (UP) cases disposed off in the Railway Court in the last two years.”
(A.Ibrahim Sheriff)
Sr.Divisional Security Commissioner, R.P.F., Nagpur
We reached the station at 12.07 am. There is no problem with the
parking lot if a lone girl goes in the night, since the current parking for two
wheelers is in a secluded area, some distance from the station entrance.
But we managed to park our vehicle in the staff parking, on the immediate
left once one enters the station premises. We bought a platform ticket and
headed to platform number 3 on which the Madurai-H.Nizamuddin train
was scheduled to arrive in some time.
The train arrived a little late and we took a walk down the length of the
platform. There were policemen at regular intervals. Even after the train
departed, the alert policemen kept patrolling the platform. We sat there
for some more time and then headed to platform number 1. There again,
we spent another peaceful 15 minutes and felt extremely safe. There was
no feeling of nervousness at the station, it felt quite safe. Finally, at about
1.30 am, we left the station.
Total Area Available on Eastern Side 100,000 M2
Construction Area (with FSI 1.5) 150,000 M2
Built Up Area Required for New World Class Station Building 50,000 M2
Cost of Construction(Rly’portion) Rs 125 Cr
Saleable Area net revenue@ Rs 75,000/- per M2 100,000 M2
Total Expected Revenue from Sale Rs 750 Cr
Novel Coach Indicator/Coach
Guidance System
 A Novel Coach Indicator/Coach Guidance system was thought of
providing for Betul which consists of fixed Coach Indicator boards
for all 24 coaches on platform coupled with one or more LCD
screens showing coach position from engine for guidance of
passengers. Working satisfactorily since 13.05.2013.
 It is possible to provide this system without incurring huge
expenditure as mentioned above thus not only achieving
considerable savings but also increasing Publicity Earning in the
process. Publicity Agencies are showing keen interest in the same
 Good appreciation from public and Media.
 LCD screen in addition is also showing Train Timing, instant Train
Location as also Platform number.
 The Train Timing and Instant Train Location position gets fed from
NTES on line automatically.
 In future, it will be possible to feed all the information automatically
on line through suitable software on which the division is working.
 The division is planning to extend this system to other stations with
M/E stoppages from where there is heavy demand of Coach
Indicator/Coach Guidance system.
 It will be possible to provide this system without incurring huge
expenditure (around 40 lac per PF) thus not only achieving
considerable savings but also increasing Publicity Earning in the
process. Publicity Agencies are showing interest in the same.
Public information system
STATION ENQUIRY:
Facility of round the clock enquiry called“Face To Face”enquiry y for all
types of enquiries.
LED BASED TRAIN INDICATOR BOARDS:
Provided at the entrance stations displaying information regarding 4
to 5 trains at once.
INTEGRATED TRAIN AND COACH INDICATOR BOARDS:
Passenger is able to get expected time of train arrival at the station and
locate his coach position at the same time on one single board.
REAL TIME TRAIN RUNNING POSITION:
This system shows the exact train position and last station passed by
the train on a television screen.
ELECTRONIC RESERVATION CHARTING:
The concept of paperless charting displays the Reservation charts in
multiple colours with big font size enabling easy and comfortable
viewing by the passengers.
Courtesy Seminars for Front-line-staff
 In order to train and groom the front-line-staff like: Ticket Checking
staff, RPF staff, Hospital staff and Station staff,
 Courtesy seminars were organized for providing tips on 3 basics of
courteous behaviour which costs nothing : Smile, Thank you & Sorry
 Professional faculties from local Management Schools were hired
for this purpose. This is a continuous on-going exercise.
Security System
Women reporters of Times of India, Nagpur visited various parts of
Nagpur City over a period of one week to gauge the safety of women
at late night hours. Their report has been published in the TOI, Nagpur
on 22.01.2013.
Nagpur Station was given the safety rating of 9 by them which is the
highest in the city compared to the rating of City Buses at 6, Malls at
6.5/8 etc. Following is the transcript of their report:
Nagpur – the world class station
 Nagpur Station was selected as one of the 22 stations to be developed as
world class station in 2008.
 Adequacy to deal with the projected traffic. especially in view of
commissioning of upcoming Cargo Hub and SEZ projects. 3 additional
platforms may have to be planned.
 Free flow of passengers within Station area.
 Providing world class interface to terminal passengers: Integration of
different modes of transportation with the railway station.
 Isolation of waiting passengers / escorts from the ones boarding /alighting
the train.
 Multi level parking.
 Seamless integration of various passenger interfaces.
 Commercial development to fund the project

EMPLOYEES
are customerstoo
58 59
Running Rooms
 RECEPTION DESK AT NAGPUR RUNNING ROOM – It is for the
first time that a 24x7 reception desk with computerized
check in/check out facility exhibiting bed position in
running room at a glance has been introduced in CR.
 Subsidized meal is provided to running staff at all these
running rooms at Rs.1.50 to Rs.3.00.
 Good ambience, comfortable resting facilities, homely &
hygienic food, multi-functional Gym, peaceful Yoga &
meditation rooms are highlights of our running rooms.
 Choice of Bed booking – An In-house developed module
allows loco pilot to know the vacant beds of running room
at the time of sign off.
 8 AM freshness being maintained round the clock
Eco Friendly Lobbies
 Nagpur, Amla and Ballarshah - major crew booking lobbies
of this division designed in eco-friendly manner with
natural light & ventilation.
 As innovation, audio visual trouble shooting and safety
instructions are displayed through LED monitor.
 Canteen is opened in lobby itself, operated by running staff.
 100% booking being done on Crew Management System
(CMS).e of sign-off and he can book his choice of bed.
 Sign – Safe
– Web based CCTV Cameras provided at Nagpur, Amla
and Ballarshah lobbies to cross check the breath analyser
test from any remote location through broad band internet.
– Fuel sensor type breath analyzer with bio-metric
sensor is integrated with CMS – kiosk for accurate, authentic
and precise recording of breath analyzer test.
 8 AM freshness being maintained
round the clock
 Attractively upgraded Nagpur Lobby
with pleasant ambiance is amongst the
best lobbies on IR with heavy sign on /
off ...... hrs. running staff from both TRO
and Operating.
Running rooms & lobbies - A home away from home
with 8 AM freshness round the clock
Running Room, Ballarshah
‘Hasya Rang’organised by WSSC/NGP on 27.04.2013. On stage Kavi Adv Radheshyam,
Prof. Madhup Pande, Surendra Sharma and Dr. Sagar Khadiwala.
With Hasya Kavi - LR - Dr Meers Arora, Dr Sagar Khadiwala, Adv.
Radheshyam, President WSSC Mrs Jyoti Dixit, Mrs Manisha Borvanker,
Mrs Deepali Khare, Mrs Pooja Rabade and Mrs. Rachita Kumar
Reception counter at Running Room Loco pilot and Guard’s combined lobby, Nagpur
Running Room, Nagpur Running Room, Amla

GUNJAN – an auditorium with a difference
60 61
 “GUNJAN”an auditorium with a difference,
commissioned in the DRM office complex by
utilizing unused hall of 28.5 x 12.5m lying vacant for
the last 2 years,
 It creatively constructed with frugal but effective
air-conditioning capacity of 314 seats in a record
time of 3 months from conception.
 Wall panelling has been done by using released
wooden sleepers departmentally, thus creating
excellent acoustics.
 This is a unique, eco-friendly plush auditorium with
world class facilities & is now the cynosure of all
eyes.
 Substantial work of the Auditorium was done
departmentally. The Division did not have a decent
auditorium for hosting its various cultural and
social programmes.
 It is perhaps be the least cost auditorium around.
 Utmost economy has been the by-word during
construction.
It was on 6th Dec. 2011, when the officers and staffs were gathered for
“Mahapari Nirvan Diwas”function in a small meeting room of DRM office,
idea of having a proper auditorium was triggered in the mind of
DRM/NGP, within 2 months of joining the division. It was his vision that a
hall, lying vacant for last 2 years for shifting of some divisional offices, was utilized for
Auditorium. But in the era of paucity of funds, it was merely impossible to think about
providing proper / vast acoustic arrangements which is the prime requirement for the
auditorium.
Only in the 2nd week of Jan. 2012“Gunjan”was conceptualized by DRM with the use of
unserviceable wooden sleepers for wall paneling to improve the acoustic and thermal
insulation of hall. In the 3 months time, this hall was ready for commissioning as
Auditorium“Gunjan”. It is fully air-conditioned provided with 32 nos. of push back chairs
and 282 nos. of tip up chairs. Also it has been provided with fire hydrants and fire
extinguishers. The auditorium was appreciated by GM, Central Railway Shri Subodh
Kumar Jain in May 2012, at the time of inauguration for this acoustic, aesthetic and fast
execution.
Now,“Gunjan”is one of the best auditoriums in Nagpur city, effectively utilized for
divisional function & seminars and for staff/ union’s function. This has given a new life to
the wooden sleepers which served the Railway for the several years and a Railway
signature to auditorium better known as“Gunjan”in Nagpur.
Sanjay Khare Ex Sr DEN Co / NGP
All the officers and staff have got new enthusiasm and motivation
after transformation of the office with ergonomically efficient modular
furniture, improved lighting and pleasant ambience. All the officers ,
supervisors and staff have been very happy to render services under
ASTHA to the staff within the laid down time frame with hardly any failure or
exception. The retired employees have appreciated and benefited from ASTHA
and have conveyed their heart failed appreciations.
B K Panigrahi , Sr DPO / NGP
ASTHA – “Assistance to Staff
Through Instant Action” a milestone
in staff grievance redressal
Management is art and science of getting the things done by
others. It is often said the leader is as good as a team. Litmus
test of a leader is bringing about the total transformation of a
staff into self motivated work force directed towards
achievements of goals. One of the important ingredients of
this transformation is the grievances redressal.
Therefore, a novel initiative was launched taken by the
division when on 17.10.11 Shri Subodh Jain GM, CR visit to
Nagpur launched a staff grievance redressal platform called
“Assistance to Staff Through Instant Action”– ASTHA for quick
redressal of Grievances of serving and retired Railway
employees, on time-bound basis.
18 types of Personnel Branch services were identified and
targets for compliance of each type of grievance are laid down.
In case of delay on non rendering of any service within this
time frame, the concerned staff could approach a special cell
called ATHA cell which is manned by a personal department
supervisor. Each such complaint will be recorded in a
computerised module and was given a unique ID number and
this cell will chase the redressal of complaint through various
deptts. Performance and progress of the cell is reviewed by
DRM, ADRM regularly.
Over 31000 employees benefited by getting their dues and
grievances redressed within targeted time over last two years.
There were some 500 instances, where the concerned staff did
approach this cell for redressal of their grievances which was
arranged by this cell.
About sixteen thousand Retired Staff got their Complementary
Passes issued within 2 hours, thanks to ASTHA.
Also over fourteen thousand serving employees have got
there, PF Advance, Children Education Allowance, Arrears of
Pay, Reimbursement of cost of Spectacles leave encashment,
dentures and maintenance grant etc within targeted time.
Perhaps it is the result of initiatives like this which boosted the
motivation and moral of the staff at large on the division to a
much higher level of performance, when every other thing
remained the same or worsened due to fund constraint.
SERVICES Duration
of time
Issuing passes for retired railway employee 2 Hours
Leave records 7 Hours
Allowance, advances,grant& payment 2 Days
Settlement dues, pension & family pension 2 Days
Excess recovery 2 Days
Retention of railway quarter 2 Days
Pass &PTO related grievances 2 Days
Cost of spectacle,dentures, maintenance grant 2 Days
Leave encashment 4 Days
Increment 5 Days
Pay fixation & arrears pay 5 Days
Seniority 5 Days
Transfer, promotion & posting 5 Days
Alternate appointment 5 Days
Permission for transaction of movable &
immovable property 5 Days
PF advances 07 Days
House building allowances 07 Days
Other loans & advances 07 Days
Dr. E. Shreedharan, keynote speech on 21.09.2013

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