Mike is an IT manager who faces challenges from changes in IT like virtualization, cloud computing, and an increasing number of mobile devices. The document provides solutions to Mike's challenges, including utilizing easy to deploy physical IT infrastructure to manage remote environments. It also recommends solutions like server virtualization and optimized power/cooling to increase efficiency by 62% and support trends like bring your own device. Proper physical infrastructure, power, and cooling are presented as ways to address the growing demands on Mike's IT resources and ensure reliability.